Mister Glass Inc.

★★★★★
  • 13342 Floyd Cir

    Dallas, TX 75243

    Map & Directions
  • 972-669-0951

About Mister Glass Inc.

Hours
Mon-Fri 8am-5:30pm, Sat 8am-12am

Home & Garden

Home & Garden
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AVOID AVOID AVOID !!!! Mister Glass incorrectly installed a windshield and the defect was not readily found and thus it took years for issues to arise. The resulting electrical system and body damage caused by the poor installation (water

3
★★★★★

AVOID AVOID AVOID !!!! Mister Glass incorrectly installed a windshield and the defect was not readily found and thus it took years for issues to arise. The resulting electrical system and body damage caused by the poor installation (water

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Everything was great!

3
★★★★★

Everything was great!

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The whole process was easy, fast, efficient - no complaints. Great!

3
★★★★★

The whole process was easy, fast, efficient - no complaints. Great!

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Continue doing what you do best (Mary was excellent) Jose was excellent. Thank you.

3
★★★★★

Continue doing what you do best (Mary was excellent) Jose was excellent. Thank you.

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John was extremely helpful!!

3
★★★★★

John was extremely helpful!!

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Jose was very helpful & even showed me how the process works

3
★★★★★

Jose was very helpful & even showed me how the process works

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You were great!

3
★★★★★

You were great!

.

Enjoyed talking to owner. Service was great!

3
★★★★★

Enjoyed talking to owner. Service was great!

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I liked being able to watch and see how it's done

3
★★★★★

I liked being able to watch and see how it's done

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On time and very professional.

3
★★★★★

On time and very professional.

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The service was good. Thank you so much

3
★★★★★

The service was good. Thank you so much

.

Jose was great! Give him a raise :)

3
★★★★★

Jose was great! Give him a raise :)

.

This place is HORRIBLE. I had a starburst crack in my windshield from a rock that hit it. My insurance called these idiots. They sent out someone who repaired it, then attempted to clean the glass and made the starburst worse than it was!! He told me it would "fill in". When that didn't happen the next day I called to complain. They said that I must have had another rock hit my windshield in the same place because there technician said he fixed it with no problem. Basically called me a liar. I asked the tech come back to see it. He said there was nothing he could do and he wouldn't claim it was his error. He said to just cover it with my toll tag so I wouldn't see it! Thanks for the advice. They suck.

1
★☆☆☆☆

This place is HORRIBLE. I had a starburst crack in my windshield from a rock that hit it. My insurance called these idiots. They sent out someone who repaired it, then attempted to clean the glass and made the starburst worse than it was!! He told me it would "fill in". When that didn't happen the next day I called to complain. They said that I must have had another rock hit my windshield in the same place because there technician said he fixed it with no problem. Basically called me a liar. I asked the tech come back to see it. He said there was nothing he could do and he wouldn't claim it was his error. He said to just cover it with my toll tag so I wouldn't see it! Thanks for the advice. They suck.

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These are all paid reviews. Check out the profiles, they ALL review the exact same companies.

3
★★★★★

These are all paid reviews. Check out the profiles, they ALL review the exact same companies.

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The service was great!

3
★★★★★

The service was great!

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John was great! He went above and beyond to make sure I had the right windshield. Very nice and helpful. Much appreciated.

3
★★★★★

John was great! He went above and beyond to make sure I had the right windshield. Very nice and helpful. Much appreciated.

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The girl who set it up w/ State Farm was great + the guy that did the work.

3
★★★★★

The girl who set it up w/ State Farm was great + the guy that did the work.

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No complaints, He was finished in a very timely manner + very polite.

3
★★★★★

No complaints, He was finished in a very timely manner + very polite.

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Everyone was great

3
★★★★★

Everyone was great

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Excellent job! Don't change anything!

3
★★★★★

Excellent job! Don't change anything!

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You are as good as it gets

3
★★★★★

You are as good as it gets

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I am very pleased.

3
★★★★★

I am very pleased.

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All went well.

3
★★★★★

All went well.

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Thank you-- Everything was wonderful!

3
★★★★★

Thank you-- Everything was wonderful!

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Very satisfied with the service - quick and professional.

3
★★★★★

Very satisfied with the service - quick and professional.

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Mr. Keever answered all my questions, service was GREAT!!!

3
★★★★★

Mr. Keever answered all my questions, service was GREAT!!!

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Wouldnt change a thing! My installer, John was awesome!!

3
★★★★★

Wouldnt change a thing! My installer, John was awesome!!

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Thank you for a job well done. Appreciate it.

3
★★★★★

Thank you for a job well done. Appreciate it.

.

Good Job - the technician was friendly and the office staff great - easy to deal with - and what else can I say?

1
★☆☆☆☆

Good Job - the technician was friendly and the office staff great - easy to deal with - and what else can I say?

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.

"I wanted to take a moment to thank you and your employees for the ""superior service"" provided on my wife's SUV. As you might imagine, having a rock crack a new vehicle's windshield 3 weeks off the dealer lot was a great example of Murphy's Law. Superior Service at ""Mister Gladd"" is clearly no accident. Starting with your receptionist to the glass installer, it is apparent that excellence is an imbedded part of your company's culture. Thank you for the service and helping me to have that new car feeling again!
"

2
★★★★★

"I wanted to take a moment to thank you and your employees for the ""superior service"" provided on my wife's SUV. As you might imagine, having a rock crack a new vehicle's windshield 3 weeks off the dealer lot was a great example of Murphy's Law. Superior Service at ""Mister Gladd"" is clearly no accident. Starting with your receptionist to the glass installer, it is apparent that excellence is an imbedded part of your company's culture. Thank you for the service and helping me to have that new car feeling again!
"

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I had a crack in my window that was spreading so I had contacted my insurance co then called MR GLASS. I had them come to my job to fix the window. The day it was suppose to be fixed they told me that the guy could not find my job. Next day he came 1 1/2 hr after the time and then he broke my mirror that goes on my front window. When I told them he said that it was alrdy brkn. If it was on the window how was it alrdy brokn?????? RUN FROM THESE THEIVES!!!!!!!!

0
★☆☆☆☆

I had a crack in my window that was spreading so I had contacted my insurance co then called MR GLASS. I had them come to my job to fix the window. The day it was suppose to be fixed they told me that the guy could not find my job. Next day he came 1 1/2 hr after the time and then he broke my mirror that goes on my front window. When I told them he said that it was alrdy brkn. If it was on the window how was it alrdy brokn?????? RUN FROM THESE THEIVES!!!!!!!!

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I had a windshield that was repairable. Mr Glass failed to show up on the day they were scheduled. By the time they were able to come back it was too large to fix. Had to have it replaced. Since then I've had it back in the shop an additional 2 times for a major water leak and it is still not fixed. In fact it is worse.... At my wits end. . . I would not recommend anyone go to them & have notified State Farm of my feelings as well.
Ron

0
★☆☆☆☆

I had a windshield that was repairable. Mr Glass failed to show up on the day they were scheduled. By the time they were able to come back it was too large to fix. Had to have it replaced. Since then I've had it back in the shop an additional 2 times for a major water leak and it is still not fixed. In fact it is worse.... At my wits end. . . I would not recommend anyone go to them & have notified State Farm of my feelings as well.
Ron

Pros: None

Cons: Unreliable

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Was contacted on morning of service to set up time for windshield replacement. They gave service time-frame, didn't show. I called them 2 1/2 hours after end of appointment time-frame, rep lied to supervisor saying he called and made another appointment with us. He never had called or spoke to us. So, they scheduled another appointment for next day, I gave them a second chance. The rep again never showed, never called. I spoke to my insurance company that day and we went with another company. Giving only one star RELUCTANTLY, should give no stars! Very disappointed. FIND ANOTHER COMPANY!!

0
★☆☆☆☆

Was contacted on morning of service to set up time for windshield replacement. They gave service time-frame, didn't show. I called them 2 1/2 hours after end of appointment time-frame, rep lied to supervisor saying he called and made another appointment with us. He never had called or spoke to us. So, they scheduled another appointment for next day, I gave them a second chance. The rep again never showed, never called. I spoke to my insurance company that day and we went with another company. Giving only one star RELUCTANTLY, should give no stars! Very disappointed. FIND ANOTHER COMPANY!!

Cons: Failed to perform service 2 days in a row

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They profess to be willing and able to repair a windshield but when they arrived, "suddenly" I needed a new windshield. They said my single rock ding that is slightly, slightly larger than a quarter had compromised the structural integity of my windshield and that with an airbag in my car that I was placing myself at risk by not replacing the entire windshield. Then they proceeded to 'bad mouth' other repair shops that they said would repair this small ding. So I made some calls...other shops, my dealership, a car repair freind of mine, etc. and I got the same information from all of them - no need to replace this windshield, just a waste of money. So, save yourself ALL this work, skip this 'scam' and just go somewhere else to get your windshield repaired.

0
★☆☆☆☆

They profess to be willing and able to repair a windshield but when they arrived, "suddenly" I needed a new windshield. They said my single rock ding that is slightly, slightly larger than a quarter had compromised the structural integity of my windshield and that with an airbag in my car that I was placing myself at risk by not replacing the entire windshield. Then they proceeded to 'bad mouth' other repair shops that they said would repair this small ding. So I made some calls...other shops, my dealership, a car repair freind of mine, etc. and I got the same information from all of them - no need to replace this windshield, just a waste of money. So, save yourself ALL this work, skip this 'scam' and just go somewhere else to get your windshield repaired.

Pros: Sounds like good customer service, but....

Cons: They only want to sell you a new windshield $$$

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Great Customer Service. Super Friendly. Quick to respond. Thanks a million. You are much help.....

2
★★★★★

Great Customer Service. Super Friendly. Quick to respond. Thanks a million. You are much help.....

Pros: Thumbs UP

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I had a cracked window that Mister Glass came to my job and replaced for me. I was happy with the service but wish their pricing was a little cheapier. The customer service from the guy was great. He was able to fix the window in about 20 minutes. He called when he got here and then just called when he was finished. It didn't take any time from my day. Very nice.

3
★★★☆☆

I had a cracked window that Mister Glass came to my job and replaced for me. I was happy with the service but wish their pricing was a little cheapier. The customer service from the guy was great. He was able to fix the window in about 20 minutes. He called when he got here and then just called when he was finished. It didn't take any time from my day. Very nice.

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More about Mister Glass Inc.

At Mister Glass, we specialize in repairing and replacing auto glass. Our mobile service guarantees that you get the work done where and when you want it. Or, if you prefer, you are able to set up an appointment and bring your car into our centrally located store near LBJ & Central to have the work done in-shop.

In addition, we also handle all of your residential and commercial glass needs. From home windows to store front glass, we come to you to give you a free estimate on the cost of the replacement. Our service professionals can also cut and install glass shelving, table and desktops, glass showers, and mirrors of any size.

When you're ready to experience what our superior products, trained technicians, and unsurpassed service can do for you, we'll be waiting!

 

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