Andre Appliances Service Incorporated

★★★☆☆
  • 1318 Hwy 3 S Ste B

    League City, TX 77573

    Map & Directions
  • 281-557-2220

About Andre Appliances Service Incorporated

Hours
Mon-Fri 8am-5pm, Sat 9am-12am

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DO NOT TRUST THIS COMPANY!!!!! We called for an afternoon service call that was to be between 1-5. At 2 & 3PM we called to see if they could give us a time frame & they could not. At 4:45 we called back & asked if they were still coming they said yes they were running behind. They NEVER showed up & never called to say they werent coming! We tried to call after 5 & they did not answer nor did they have an answering service to take calls. WHAT A BUNCH OF LIARS! A phone call to say they werent coming would have been nice but they didnt have the respect to call! Guess their business is so good they dont need anyone elses! SO DONT CALL THEM! THEY ARE BUSY ENOUGH! If you want to wait for someone not to show up, then call them! they wont show!

1
★☆☆☆☆

DO NOT TRUST THIS COMPANY!!!!! We called for an afternoon service call that was to be between 1-5. At 2 & 3PM we called to see if they could give us a time frame & they could not. At 4:45 we called back & asked if they were still coming they said yes they were running behind. They NEVER showed up & never called to say they werent coming! We tried to call after 5 & they did not answer nor did they have an answering service to take calls. WHAT A BUNCH OF LIARS! A phone call to say they werent coming would have been nice but they didnt have the respect to call! Guess their business is so good they dont need anyone elses! SO DONT CALL THEM! THEY ARE BUSY ENOUGH! If you want to wait for someone not to show up, then call them! they wont show!

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HONEST / GREAT COMPANY! We have used Andre's services for years. It is unfortunate that others have posted a bad review. Andre is very HONEST and everyone knows him here in League City. He does all of our appliance and a/c work. We would not use any other company. Way to go Andre. YOU'RE THE BEST :)

5
★★★★★

HONEST / GREAT COMPANY! We have used Andre's services for years. It is unfortunate that others have posted a bad review. Andre is very HONEST and everyone knows him here in League City. He does all of our appliance and a/c work. We would not use any other company. Way to go Andre. YOU'RE THE BEST :)

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PLEASE TAKE THE TIME TO READ THIS, YOU WILL THANK ME

First of all I am not a former employee. My personal experience with Andre was horrendous. My wife and I dropped our washing machine off Aug 13th and were told we would receive a diagnoses in 5 business days (A little long for a diagnoses but I had already unloaded the washer). Aug 23rd, 7 business days later no one has called so I called them and was promised I wound hear from them today or I would be there tomorrow to pick up my washer. Aug 24, No one has called so we went to the shop to get our washer and as we walked in we was greeted with " I WAS JUST ABOUT TO CALL YOU " (Yeah right). I asked for the washing machine and they said we have the diagnoses. Come to find out the waster pressure hose needed to be replace and it would cost $87.00. I said no thanks and come to find out they had already done the work without asking and had to undue the hose before I could take it. At that time my wife asked for our $25.00 diagnoses fee since we never received a diagnoses ( until we showed up to take the washer). At that time a man I assume was Andre stepped in and and asked the cashier what was the problem as if I was not standing next to him. I addressed him when he asked the cashier what my problem was and why I wanted them to return my $25.00 when I just received my diagnoses. ( What a joke right ). After a few minutes of Andre arguing with me ( the CUSTOMER ) I said keep the money but that I would write plenty of reviews about this experience. Andre said go ahead I have taken a class on how to remove the reviews ( I see why you needed to take the class ). To end the ordeal a man opened the back door rolled out my washer and went back inside without saying anything or helping. So we still had a broken washer and took it to A BETTER DEAL APPLIANCE SOURCE where we had a great experience and were treated like a customer. Come to find out the hose Andre wanted to replace and charge me $87 for was not broken just disconnected. A BETTER DEAL APPLIANCE SOURCE only charged me the $30.00 diagnoses fee and had it ready in less than 24hrs. Please take your business there.

1
★☆☆☆☆

PLEASE TAKE THE TIME TO READ THIS, YOU WILL THANK ME

First of all I am not a former employee. My personal experience with Andre was horrendous. My wife and I dropped our washing machine off Aug 13th and were told we would receive a diagnoses in 5 business days (A little long for a diagnoses but I had already unloaded the washer). Aug 23rd, 7 business days later no one has called so I called them and was promised I wound hear from them today or I would be there tomorrow to pick up my washer. Aug 24, No one has called so we went to the shop to get our washer and as we walked in we was greeted with " I WAS JUST ABOUT TO CALL YOU " (Yeah right). I asked for the washing machine and they said we have the diagnoses. Come to find out the waster pressure hose needed to be replace and it would cost $87.00. I said no thanks and come to find out they had already done the work without asking and had to undue the hose before I could take it. At that time my wife asked for our $25.00 diagnoses fee since we never received a diagnoses ( until we showed up to take the washer). At that time a man I assume was Andre stepped in and and asked the cashier what was the problem as if I was not standing next to him. I addressed him when he asked the cashier what my problem was and why I wanted them to return my $25.00 when I just received my diagnoses. ( What a joke right ). After a few minutes of Andre arguing with me ( the CUSTOMER ) I said keep the money but that I would write plenty of reviews about this experience. Andre said go ahead I have taken a class on how to remove the reviews ( I see why you needed to take the class ). To end the ordeal a man opened the back door rolled out my washer and went back inside without saying anything or helping. So we still had a broken washer and took it to A BETTER DEAL APPLIANCE SOURCE where we had a great experience and were treated like a customer. Come to find out the hose Andre wanted to replace and charge me $87 for was not broken just disconnected. A BETTER DEAL APPLIANCE SOURCE only charged me the $30.00 diagnoses fee and had it ready in less than 24hrs. Please take your business there.

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I called Andre Appliance on Monday morning around 10:00 A.M., my freezer had stopped cooling. By Noon there was a technician at my house looking at the problem with my freezer. The technician was friendly, courteous, and knowledgeable about my freezer. My freezer was up and running in no time. I would say that Andre Appliance is the best appliance repair store around!

5
★★★★★

I called Andre Appliance on Monday morning around 10:00 A.M., my freezer had stopped cooling. By Noon there was a technician at my house looking at the problem with my freezer. The technician was friendly, courteous, and knowledgeable about my freezer. My freezer was up and running in no time. I would say that Andre Appliance is the best appliance repair store around!

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I have given them chance after chance after chance to prove they are not the most incompetent company in galveston county but every time i am proven wrong! The technicians are good technicians, they know there stuff and do the job well, but the office manager who does the scheduling and ordering of parts needs to think about a career change. She is horrible, parts are always ordered wrong and appointments are never kept. Customer service is there biggest downfall. I hope andre considers this and maybe hires a new office manager.

1
★☆☆☆☆

I have given them chance after chance after chance to prove they are not the most incompetent company in galveston county but every time i am proven wrong! The technicians are good technicians, they know there stuff and do the job well, but the office manager who does the scheduling and ordering of parts needs to think about a career change. She is horrible, parts are always ordered wrong and appointments are never kept. Customer service is there biggest downfall. I hope andre considers this and maybe hires a new office manager.

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Let me start with the initial phone call. The lady who answered the phone was very rude, i think she said her name was loriana or something. She treated me very rudely the entire conversation. Then the technician was over 3 hours later than they promised, and he also was rude, didnt seem very knowledgible, and was in a rush. The bill was expensive and my washer still doesnt work as good as it did before it broke, it was a terrible experience for me and i was very upset.

1
★☆☆☆☆

Let me start with the initial phone call. The lady who answered the phone was very rude, i think she said her name was loriana or something. She treated me very rudely the entire conversation. Then the technician was over 3 hours later than they promised, and he also was rude, didnt seem very knowledgible, and was in a rush. The bill was expensive and my washer still doesnt work as good as it did before it broke, it was a terrible experience for me and i was very upset.

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the technician andre appliance sent to my home was very respectful of my home, he took extra care to cover his working area so as not to scratch my floor, he was polite,knowledgable,and honest. i was expecting a repair that would have been expensive,he told me it could be taken care of for much less than i had approved.my washer has been working great since,i would recommend andre to anyone who appreciates honesty and courtesy , not found too often in the repair industry.

5
★★★★★

the technician andre appliance sent to my home was very respectful of my home, he took extra care to cover his working area so as not to scratch my floor, he was polite,knowledgable,and honest. i was expecting a repair that would have been expensive,he told me it could be taken care of for much less than i had approved.my washer has been working great since,i would recommend andre to anyone who appreciates honesty and courtesy , not found too often in the repair industry.

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The negative reviews posted on the web were submitted by 2 former employees of our company. Our attorney is currently handling this slanderous situation. We are reassuring our customers that these slanderous remarks have no basis and are fundamentally unjust. Andre Appliance A/C and Heat has been in business for over 15 years. Andre and staff members have established a trustworthy relationship with all who seek service. Please feel CONFIDENT that your services will be taken care of in the most respectful and trustworthy manner. Sincerely, Andre and Loreena Hoarau (owners)

5
★★★★★

The negative reviews posted on the web were submitted by 2 former employees of our company. Our attorney is currently handling this slanderous situation. We are reassuring our customers that these slanderous remarks have no basis and are fundamentally unjust. Andre Appliance A/C and Heat has been in business for over 15 years. Andre and staff members have established a trustworthy relationship with all who seek service. Please feel CONFIDENT that your services will be taken care of in the most respectful and trustworthy manner. Sincerely, Andre and Loreena Hoarau (owners)

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I was extremely pleased with Andre Appliance A.C./Heat. Andre fixed our washer and serviced our A.C. unit. It's nice to have a company that specializes in both appliance and air conditioning. I would highly recommend Andre's to family and friends. Way to go Andre! LOVE your service. Thank you.

5
★★★★★

I was extremely pleased with Andre Appliance A.C./Heat. Andre fixed our washer and serviced our A.C. unit. It's nice to have a company that specializes in both appliance and air conditioning. I would highly recommend Andre's to family and friends. Way to go Andre! LOVE your service. Thank you.

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Message from Andre Appliances Service Incorporated

Your No. 1 Choice in Appliance and A/C Service. We service all major APPLIANCES including ice machines and water heaters. We are your #1 LOCAL PARTS store. Over 1000 parts are IN STOCK. Visit our show room for NEW and USED appliances. Bonded and Insured. Andre Appliance is your trusted sales, service, and installation APPLIANCE and A/C company.

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