Royal Carriages Limousine Inc

★★★★☆
  • 9212 Rasmus Dr

    Houston, TX 77063

    Map & Directions
  • 346-237-8299

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I don't know who is paying these people to say the service was good but yelp says differently. Our limousine did not show up at the church to pick up my husband and I after we got married. I called and the lady I spoke to was very rude and said that I called the day before and cancelled without giving a reason and that the girl who called just gave a first name not a last. Then the lady said she called my cell number, which wasn't my cell number, and confirmed the cancellation. And after arguing for several minutes she said it would be 20 mins total for a new limo to arrive. I called 15mins later and she said it'd be another 20-25 mins. It doesnt even take 15 mins to get to the church! I said forget it and have him come to the reception place at 1:25. He arrived extremely early in the wrong color limo and did not give us the red carpet promised in the contract. The lady said she would make a note about a partial refund but no one has bothered to contact me since. We did not get a service we paid for and they did not confirm a cancellation with me. The story sounded made up cause they ran out of cars and we were an hour late to a 2 1/2 hr reception. I called the number they said they called and there was no Shannon at that number. So they lied. End of Story. Even when i went in to the business they continued to argue with me and made me out to be the villain. Horrible service and no customer service!!! They are on the better business bureau so file your complaint with them also!

0
★☆☆☆☆

I don't know who is paying these people to say the service was good but yelp says differently. Our limousine did not show up at the church to pick up my husband and I after we got married. I called and the lady I spoke to was very rude and said that I called the day before and cancelled without giving a reason and that the girl who called just gave a first name not a last. Then the lady said she called my cell number, which wasn't my cell number, and confirmed the cancellation. And after arguing for several minutes she said it would be 20 mins total for a new limo to arrive. I called 15mins later and she said it'd be another 20-25 mins. It doesnt even take 15 mins to get to the church! I said forget it and have him come to the reception place at 1:25. He arrived extremely early in the wrong color limo and did not give us the red carpet promised in the contract. The lady said she would make a note about a partial refund but no one has bothered to contact me since. We did not get a service we paid for and they did not confirm a cancellation with me. The story sounded made up cause they ran out of cars and we were an hour late to a 2 1/2 hr reception. I called the number they said they called and there was no Shannon at that number. So they lied. End of Story. Even when i went in to the business they continued to argue with me and made me out to be the villain. Horrible service and no customer service!!! They are on the better business bureau so file your complaint with them also!

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"This company is fantastic! From the minute they answer the phone to the time the driver tells you good night.
The cars are beautiful, the office staff courteous and helpful, the drivers are great. We had Jay - Z for our driver and he knew just where to take us, he even showed up early. It was the best evening ever,my friends and I were able to sit back and enjoy the night and our favorite beverages . I can't wait to use this company again, thanks for a great night Royal Carriages"

5
★★★★★

"This company is fantastic! From the minute they answer the phone to the time the driver tells you good night.
The cars are beautiful, the office staff courteous and helpful, the drivers are great. We had Jay - Z for our driver and he knew just where to take us, he even showed up early. It was the best evening ever,my friends and I were able to sit back and enjoy the night and our favorite beverages . I can't wait to use this company again, thanks for a great night Royal Carriages"

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This company is the absolute best. Our guests and I were able to sit back and enjoy the evening without any worries at all. The driver was wonderful, the car beautiful. I can not say enough good about this company. Thank you for everything.

5
★★★★★

This company is the absolute best. Our guests and I were able to sit back and enjoy the evening without any worries at all. The driver was wonderful, the car beautiful. I can not say enough good about this company. Thank you for everything.

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I used Royal Carriages several time now, and have been happy with the service. The office staff was very helpful and our driver Ben was extremely helpful with my elderly mother getting in and out of the limousine. A true gentleman. The vehicle itself was beautiful. I reserved the Black Limousine and it came to my house in all its beauty. I would rent from Royal Carriages. Thank you!

5
★★★★★

I used Royal Carriages several time now, and have been happy with the service. The office staff was very helpful and our driver Ben was extremely helpful with my elderly mother getting in and out of the limousine. A true gentleman. The vehicle itself was beautiful. I reserved the Black Limousine and it came to my house in all its beauty. I would rent from Royal Carriages. Thank you!

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I have even recommended their services to friends and family and they are just as happy with the service! The limo buses are A-M-A-Z-I-N-G! I definitely recommend it! Overall, their vehicle's are always clean and my drivers are always so sweet! I definitely will never go to any other limo company again!

5
★★★★★

I have even recommended their services to friends and family and they are just as happy with the service! The limo buses are A-M-A-Z-I-N-G! I definitely recommend it! Overall, their vehicle's are always clean and my drivers are always so sweet! I definitely will never go to any other limo company again!

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Great service , always on time ...

5
★★★★★

Great service , always on time ...

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Thank you so much for a great night! We had a blast and Oliver our driver was great! We will definitely use you guys again :)

5
★★★★★

Thank you so much for a great night! We had a blast and Oliver our driver was great! We will definitely use you guys again :)

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I arranged the transportation for a very important client, I want to thank the driver and let everyone know how great he was. Our company had to take extra good care of this client, so I asked for the drivers personal number to check on them. He was the nicest, politest driver ever. I must have called him five times because the flight was late and he was very nice and patient with me every time. The client even commented to me after she arrived how nice and professional he was in his dress and manners. He did a fine job.

5
★★★★★

I arranged the transportation for a very important client, I want to thank the driver and let everyone know how great he was. Our company had to take extra good care of this client, so I asked for the drivers personal number to check on them. He was the nicest, politest driver ever. I must have called him five times because the flight was late and he was very nice and patient with me every time. The client even commented to me after she arrived how nice and professional he was in his dress and manners. He did a fine job.

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I arranged the transportation for a very important client, I want to thank the driver and let everyone know how great he was. Our company had to take extra good care of this client, so I asked for the drivers personal number to check on them. He was the nicest, politest driver ever. I must have called him five times because the flight was late and he was very nice and patient with me every time. The client even commented to me after she arrived how nice and professional he was in his dress and manners. He did a fine job.

5
★★★★★

I arranged the transportation for a very important client, I want to thank the driver and let everyone know how great he was. Our company had to take extra good care of this client, so I asked for the drivers personal number to check on them. He was the nicest, politest driver ever. I must have called him five times because the flight was late and he was very nice and patient with me every time. The client even commented to me after she arrived how nice and professional he was in his dress and manners. He did a fine job.

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Thank you for providing such great service! My fiance said the driver was very courteous, and the limo was absolutely perfect. In fact, we will be using you guys again very soon for an upcoming event :)

5
★★★★★

Thank you for providing such great service! My fiance said the driver was very courteous, and the limo was absolutely perfect. In fact, we will be using you guys again very soon for an upcoming event :)

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We will certainly recommend you to anyone who needs this type of service and will use you in the future if the need arises. Thank you for the great experience.

5
★★★★★

We will certainly recommend you to anyone who needs this type of service and will use you in the future if the need arises. Thank you for the great experience.

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Thank you SO very much. We had a blast and Sergio was very professional and attentive. He made sure to give us first class service for sure!! I will most definitely recommend your services. Thanks again for help in coordinating!

5
★★★★★

Thank you SO very much. We had a blast and Sergio was very professional and attentive. He made sure to give us first class service for sure!! I will most definitely recommend your services. Thanks again for help in coordinating!

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My friends and I went out for the evening and reserved a beautiful black stretch limousine. The car was immaculate and the driver knowledgeable and courteous. The entire evening was fabulous and stress free. I will definitely recommend this company to my friends. Thanks Royal Carriages for everything.

2
★★★★★

My friends and I went out for the evening and reserved a beautiful black stretch limousine. The car was immaculate and the driver knowledgeable and courteous. The entire evening was fabulous and stress free. I will definitely recommend this company to my friends. Thanks Royal Carriages for everything.

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I called Royal Carriage limo for a 40th birthday evening out with friends. I requested a limo for 10 adults. We had 5 couples in the car (with 5 grown men). We were stuffed and miserable in that limo. Not all of us could fit on the seats. The person who took my reservation said the limo is stocked with sodas (standard fare) and that it would be comfortable for 10 adults. Neither one of those were true. No sodas and a hot and miserable ride. After our first leg of the trip, I told the driver that we couldn't all fit on the seats..he said that it WAS a limo for 8-10 but if you wanted to be comfortable, I needed a bigger vehicle. NOW they tell me!! He suggested that maybe we should buckle our seatbelts so we wouldn't fall off the seats! Ha! I was really expecting the limo to be a good time for all of our friends to be able to talk and have a few drinks on our way to our venue. We were so uncomfortable, didn't have sodas or the room to mix our drinks. I was so ticked off and a bit embarrassed since I was responsible for making these arrangements. It definitely ruined our night. sad.

0
★☆☆☆☆

I called Royal Carriage limo for a 40th birthday evening out with friends. I requested a limo for 10 adults. We had 5 couples in the car (with 5 grown men). We were stuffed and miserable in that limo. Not all of us could fit on the seats. The person who took my reservation said the limo is stocked with sodas (standard fare) and that it would be comfortable for 10 adults. Neither one of those were true. No sodas and a hot and miserable ride. After our first leg of the trip, I told the driver that we couldn't all fit on the seats..he said that it WAS a limo for 8-10 but if you wanted to be comfortable, I needed a bigger vehicle. NOW they tell me!! He suggested that maybe we should buckle our seatbelts so we wouldn't fall off the seats! Ha! I was really expecting the limo to be a good time for all of our friends to be able to talk and have a few drinks on our way to our venue. We were so uncomfortable, didn't have sodas or the room to mix our drinks. I was so ticked off and a bit embarrassed since I was responsible for making these arrangements. It definitely ruined our night. sad.

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Outstanding service!! My family and I were extremely please with the level of service we had. We used them for the superbowl, they brought limos up there, so we got one for the big game, lol. They were on time, and even though they were from here in Houston, they knew their way around, I was very impressed. As we got there, the driver gave us his umbrella, we were shocked as it was very sunny outside, I almost handed it back, but I decided to take it. I am soooo glad I did, it started pouring, and it got very cold! It was a ways to walk as they made the limos park a long ways away, but we called our driver to let him know were on our way and he had it nice and warm inside. We were sooo cold, frozen, and a teensy bit wet, so it felt very good to be treated like royalty, excuse the cliche, but that is their name, and they lived up to it that day!! I can't wait for the Final Four coming in March, will definitely be using only them!! Thank you to Royal Carriages and our driver - Ben, for great and dependable service!

2
★★★★★

Outstanding service!! My family and I were extremely please with the level of service we had. We used them for the superbowl, they brought limos up there, so we got one for the big game, lol. They were on time, and even though they were from here in Houston, they knew their way around, I was very impressed. As we got there, the driver gave us his umbrella, we were shocked as it was very sunny outside, I almost handed it back, but I decided to take it. I am soooo glad I did, it started pouring, and it got very cold! It was a ways to walk as they made the limos park a long ways away, but we called our driver to let him know were on our way and he had it nice and warm inside. We were sooo cold, frozen, and a teensy bit wet, so it felt very good to be treated like royalty, excuse the cliche, but that is their name, and they lived up to it that day!! I can't wait for the Final Four coming in March, will definitely be using only them!! Thank you to Royal Carriages and our driver - Ben, for great and dependable service!

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The name says it all. If you have any doubts that this service is not top notch call them yourselves. My personal experience has been overwhelmingly positive. I travel often, when I need a car service to pick me up these are the people I call.

5
★★★★★

The name says it all. If you have any doubts that this service is not top notch call them yourselves. My personal experience has been overwhelmingly positive. I travel often, when I need a car service to pick me up these are the people I call.

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My wife to be ordered a limousine thru this company, the day arrived and she was incredibly happy. She and her bridal party arrived at the ceremony relaxed and radiant. We were then taken to the reception site and to the hotel. The driver, Ben was gracious and kind. This was an excellent experience.

2
★★★★★

My wife to be ordered a limousine thru this company, the day arrived and she was incredibly happy. She and her bridal party arrived at the ceremony relaxed and radiant. We were then taken to the reception site and to the hotel. The driver, Ben was gracious and kind. This was an excellent experience.

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New Years Eve was stress free this year, my friends and I didn't have to worry about anything from start to finish, we had a really great driver, Eddie G and a beautiful car to take us where ever we wanted. Thanks for everything.

2
★★★★★

New Years Eve was stress free this year, my friends and I didn't have to worry about anything from start to finish, we had a really great driver, Eddie G and a beautiful car to take us where ever we wanted. Thanks for everything.

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This company is the absolute best from start to finish, if you want a special night out or what ever it is you are doing, then you need to contact these people. \nThe cars are beautiful and the cars and office staff are great, thanks for everything Royal Carriages!

2
★★★★★

This company is the absolute best from start to finish, if you want a special night out or what ever it is you are doing, then you need to contact these people. \nThe cars are beautiful and the cars and office staff are great, thanks for everything Royal Carriages!

.

I called and spoke with Esmeralda, she was so sweet and helpful, she gave me an exact quote and helped me to pick out the car that would be best for me and my friends, we decided on the 18 Passenger Stretch Hummer, all I can say is WOW! this car is incredible, our driver for the night was Jackie, she was the best driver I have ever had, she took us everywhere we wanted and waited for us. We brought some drinks and were able to enjoy ourselves without having to worry about driving, this company is without a doubt the absolute best! I can't wait to use them again.

5
★★★★★

I called and spoke with Esmeralda, she was so sweet and helpful, she gave me an exact quote and helped me to pick out the car that would be best for me and my friends, we decided on the 18 Passenger Stretch Hummer, all I can say is WOW! this car is incredible, our driver for the night was Jackie, she was the best driver I have ever had, she took us everywhere we wanted and waited for us. We brought some drinks and were able to enjoy ourselves without having to worry about driving, this company is without a doubt the absolute best! I can't wait to use them again.

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This was the first year I had ever decided to do something special for my birthday, I called Royal Carriages never expecting to be able to afford a limousine, however the first person I spoke to was a woman named Linda, she was incredibly helpful and gave me a great deal. Not only was I able to afford a beautiful stretch limousine she gave me one hour free, when the car arrived it had balloons inside and a happy birthday sign on the outside. The driver Jay-Z was incredible and funny. My friends and I had a really great time . Royal Carriages you rock!

2
★★★★★

This was the first year I had ever decided to do something special for my birthday, I called Royal Carriages never expecting to be able to afford a limousine, however the first person I spoke to was a woman named Linda, she was incredibly helpful and gave me a great deal. Not only was I able to afford a beautiful stretch limousine she gave me one hour free, when the car arrived it had balloons inside and a happy birthday sign on the outside. The driver Jay-Z was incredible and funny. My friends and I had a really great time . Royal Carriages you rock!

Pros: Beautiful car,great driver,wonderful office staff

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This company is the best, the drivers and office staff are great. The cars are beautiful,the prices affordable. My friends and I loved the driver (Jackie) and can't wait to use the service again.

5
★★★★★

This company is the best, the drivers and office staff are great. The cars are beautiful,the prices affordable. My friends and I loved the driver (Jackie) and can't wait to use the service again.

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I reserved a limo for 12 people, when I got the paperwork it only said limo for 10. I let it slide since I only had 10 RSVP, but when the day came I had one come that didn't RSVP. One of us sat up front with the driver which wasn't a big deal except WE COULDN'T FIT 10 PEOPLE IN THE 10 PERSON LIMO. I had 2 people sitting on laps and one on the floor! We blew it off and just tried to have a good time. Then the DRIVER GOT LOST, with a GPS up front with him. To correct this he stopped in the middle of the road in traffic and pulled out into oncoming traffic. The rest of the ride was him going so fast at start ups that he literally threw some girls off the seats in the back. When I called to make these complaints, they said that they wouldn't take my word for it they would speak to the driver and get back to me. When they called back they said they ""wouldn't discuss it with me"", and I needed to call back on monday (this was sat) if I wanted to discuss further. I called on mon and was told the person to handle complaint wasn't in until 12n and would call back. I CALLED BACK THE NEXT DAY AT 4:30PM when I still hadn't recieved a call just to be told they would AGAIN call me back. They still dind't call me until the next day, stating that the only person who could speak to me was out of the office. When I finally relayed the complaints, he says he believes his driver over me. He would take a 1/2 hr off, even though he was charging me an additional 1/2 hr anyway for time I didn't use. He again hung up and said he would call me back. NOTHING RESOLVED! The only positive thing I have to say is the inside of limo was very nice, and the driver was curteous.

0
★☆☆☆☆

I reserved a limo for 12 people, when I got the paperwork it only said limo for 10. I let it slide since I only had 10 RSVP, but when the day came I had one come that didn't RSVP. One of us sat up front with the driver which wasn't a big deal except WE COULDN'T FIT 10 PEOPLE IN THE 10 PERSON LIMO. I had 2 people sitting on laps and one on the floor! We blew it off and just tried to have a good time. Then the DRIVER GOT LOST, with a GPS up front with him. To correct this he stopped in the middle of the road in traffic and pulled out into oncoming traffic. The rest of the ride was him going so fast at start ups that he literally threw some girls off the seats in the back. When I called to make these complaints, they said that they wouldn't take my word for it they would speak to the driver and get back to me. When they called back they said they ""wouldn't discuss it with me"", and I needed to call back on monday (this was sat) if I wanted to discuss further. I called on mon and was told the person to handle complaint wasn't in until 12n and would call back. I CALLED BACK THE NEXT DAY AT 4:30PM when I still hadn't recieved a call just to be told they would AGAIN call me back. They still dind't call me until the next day, stating that the only person who could speak to me was out of the office. When I finally relayed the complaints, he says he believes his driver over me. He would take a 1/2 hr off, even though he was charging me an additional 1/2 hr anyway for time I didn't use. He again hung up and said he would call me back. NOTHING RESOLVED! The only positive thing I have to say is the inside of limo was very nice, and the driver was curteous.

Pros: Nice interior

Cons: Reckless driving, driver got lost, cramped interior

.

I reserved a limo for 12 people, when I got the paperwork it only said limo for 10. I let it slide since I only had 10 RSVP, but when the day came I had one come that didn't RSVP. One of us sat up front with the driver which wasn't a big deal except WE COULDN'T FIT 10 PEOPLE IN THE 10 PERSON LIMO. I had 2 people sitting on laps and one on the floor! We blew it off and just tried to have a good time. Then the DRIVER GOT LOST, with a GPS up front with him. To correct this he stopped in the middle of the road in traffic and pulled out into oncoming traffic. The rest of the ride was him going so fast at start ups that he literally threw some girls off the seats in the back. When I called to make these complaints, they said that they wouldn't take my word for it they would speak to the driver and get back to me. When they called back they said they "wouldn't discuss it with me", and I needed to call back on monday (this was sat) if I wanted to discuss further. I called on mon and was told the person to handle complaint wasn't in until 12n and would call back. I CALLED BACK THE NEXT DAY AT 4:30PM when I still hadn't recieved a call just to be told they would AGAIN call me back. The only positive thing I have to say is the inside of limo was very nice.

1
★☆☆☆☆

I reserved a limo for 12 people, when I got the paperwork it only said limo for 10. I let it slide since I only had 10 RSVP, but when the day came I had one come that didn't RSVP. One of us sat up front with the driver which wasn't a big deal except WE COULDN'T FIT 10 PEOPLE IN THE 10 PERSON LIMO. I had 2 people sitting on laps and one on the floor! We blew it off and just tried to have a good time. Then the DRIVER GOT LOST, with a GPS up front with him. To correct this he stopped in the middle of the road in traffic and pulled out into oncoming traffic. The rest of the ride was him going so fast at start ups that he literally threw some girls off the seats in the back. When I called to make these complaints, they said that they wouldn't take my word for it they would speak to the driver and get back to me. When they called back they said they "wouldn't discuss it with me", and I needed to call back on monday (this was sat) if I wanted to discuss further. I called on mon and was told the person to handle complaint wasn't in until 12n and would call back. I CALLED BACK THE NEXT DAY AT 4:30PM when I still hadn't recieved a call just to be told they would AGAIN call me back. The only positive thing I have to say is the inside of limo was very nice.

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This is by far the best experience I have had in a limousine. It begins with the office staff and their attention to custermer service, to the professional drivers, to the quality and condition of the vehicles. I cannot wait until my next special occasion so I can again have a wonderful experience out on the town!

2
★★★★★

This is by far the best experience I have had in a limousine. It begins with the office staff and their attention to custermer service, to the professional drivers, to the quality and condition of the vehicles. I cannot wait until my next special occasion so I can again have a wonderful experience out on the town!

Pros: EXCEPTIONAL DRIVERS

Cons: NOT ENOUGH FOR EVERYBODY...RESERVE EARLY.

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Driver arrived 15 minutes early to take me to friends wedding, Driver was very professional and courteous.Thanks Royal Carriages for a great experience.

2
★★★★★

Driver arrived 15 minutes early to take me to friends wedding, Driver was very professional and courteous.Thanks Royal Carriages for a great experience.

Pros: Very professional driver, Safe driver

Cons: non

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I just want to take a moment of my time to thank you again, for the excellent service. I have lived and worked in Houston for over 10 years and always use your services and I always find your company extremely reliable. Last month, I was getting married and my wife and I wanted everything to go smooth, taking care of the transportation gave us a piece of mind. Everyone was very happy and impressed with the limousines (They especially loved the flat panel TVs). All our guests were eager to know your company's name. The best part was your driver Francisco; he was very attentive and curious. Once again, THANK YOU and I want you to know that I recommend your service to everyone!

2
★★★★★

I just want to take a moment of my time to thank you again, for the excellent service. I have lived and worked in Houston for over 10 years and always use your services and I always find your company extremely reliable. Last month, I was getting married and my wife and I wanted everything to go smooth, taking care of the transportation gave us a piece of mind. Everyone was very happy and impressed with the limousines (They especially loved the flat panel TVs). All our guests were eager to know your company's name. The best part was your driver Francisco; he was very attentive and curious. Once again, THANK YOU and I want you to know that I recommend your service to everyone!

Pros: Reliable Customer Service, Good Quality & Great Price.

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We hired RCL for a trip to Reliant stadium for Monday Night Football. We were told we would have a new stretch limo. What showed up was an old Excursion driven by a guy who barely spoke english. This thing sounded like it would fall apart at every bump! No ice or anything in the limo that was promised. The driver got lost going to our destination. He did not seem very familiar with Houston, or this country for that matter. We asked him for a cell # to call when we were ready to be picked up, but that did no good. When we called just a message. Called back a few min. later, no answer. By now we were outside, cold and looking for our driver...not to be found! we called the Co. directly after 30 min. all they would tell us is that he is not answering his phone...Really???! Then he said we must be in the wrong place and should go find him then hung up on me! I went to wave down a cab and there at the stoplight is my limo!! I yelled across the street to pick us up at the corner...he just put his phone to his ear, looked me in the eye and drove away. Never saw him again! My guess is that he was sneaking in another short trip while he was supposed to be waiting on us. Be very careful if you use this Co., they are crooks!

0
★☆☆☆☆

We hired RCL for a trip to Reliant stadium for Monday Night Football. We were told we would have a new stretch limo. What showed up was an old Excursion driven by a guy who barely spoke english. This thing sounded like it would fall apart at every bump! No ice or anything in the limo that was promised. The driver got lost going to our destination. He did not seem very familiar with Houston, or this country for that matter. We asked him for a cell # to call when we were ready to be picked up, but that did no good. When we called just a message. Called back a few min. later, no answer. By now we were outside, cold and looking for our driver...not to be found! we called the Co. directly after 30 min. all they would tell us is that he is not answering his phone...Really???! Then he said we must be in the wrong place and should go find him then hung up on me! I went to wave down a cab and there at the stoplight is my limo!! I yelled across the street to pick us up at the corner...he just put his phone to his ear, looked me in the eye and drove away. Never saw him again! My guess is that he was sneaking in another short trip while he was supposed to be waiting on us. Be very careful if you use this Co., they are crooks!

Pros: Nice website

Cons: Poor everything

.

Wow! What can I say. I reserved a 35 Passenger Limo/Party bus from this company and it meet all my expectations. The bus was brand new and had two big screen tvs and striper poles. It sure did my bachelorette Party memorable. Only now did I wake up from my party last night. And I thought it was a dream until I saw all the pictures. WOW, WHAT A NIGHT!!!

5
★★★★★

Wow! What can I say. I reserved a 35 Passenger Limo/Party bus from this company and it meet all my expectations. The bus was brand new and had two big screen tvs and striper poles. It sure did my bachelorette Party memorable. Only now did I wake up from my party last night. And I thought it was a dream until I saw all the pictures. WOW, WHAT A NIGHT!!!

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About a week before my wedding this past Saturday, my grandfather offered to pay for a limousine for my wedding. I was worried that I will not find a vehicle in enough time. I was also worried that if I don't go and look a the vehicles myself, I would not get what I ordered. I went to several limousine companies in the Galleria area. Some were helpful, some just wanted me to give them my money before I even looked at the vehicle. I went to Royal's office and was impressed with both the vehicle and the customer service I was provided. The young lady in the front office (Linda) was very informative and showed me all the limousine available for my wedding day. The limousine was clean and stored inside there big warehouse. I even saw that they had mechanics on staff to take care of the vehicles. I was really impress with their company even before I reserved the vehicle. I went back to Royal the next day and after visiting a few more companies to reserve my limousine. On the day of my wedding the limousine came almost a full ? hour before they were to pick me up. I had a great driver in Jeffery. He held my head every time I enter and exited the limousine, and evening help me with the train of my dress. He was quite a gentleman. The limousine was also beautiful and clean. They also were to roll out the red carpet for me for my departure form the church, but it stated to rain heavily during the ceremony, but Jeffery was there with umbrella in hand to escort me and my new husband Greg to the waiting limousine. Thank you very much Royal Carriages Limousine, you truly made my first experience renting a limousine memorable.

2
★★★★★

About a week before my wedding this past Saturday, my grandfather offered to pay for a limousine for my wedding. I was worried that I will not find a vehicle in enough time. I was also worried that if I don't go and look a the vehicles myself, I would not get what I ordered. I went to several limousine companies in the Galleria area. Some were helpful, some just wanted me to give them my money before I even looked at the vehicle. I went to Royal's office and was impressed with both the vehicle and the customer service I was provided. The young lady in the front office (Linda) was very informative and showed me all the limousine available for my wedding day. The limousine was clean and stored inside there big warehouse. I even saw that they had mechanics on staff to take care of the vehicles. I was really impress with their company even before I reserved the vehicle. I went back to Royal the next day and after visiting a few more companies to reserve my limousine. On the day of my wedding the limousine came almost a full ? hour before they were to pick me up. I had a great driver in Jeffery. He held my head every time I enter and exited the limousine, and evening help me with the train of my dress. He was quite a gentleman. The limousine was also beautiful and clean. They also were to roll out the red carpet for me for my departure form the church, but it stated to rain heavily during the ceremony, but Jeffery was there with umbrella in hand to escort me and my new husband Greg to the waiting limousine. Thank you very much Royal Carriages Limousine, you truly made my first experience renting a limousine memorable.

Pros: Lovely Driver, Helpful Staff and Beautiful Limousine

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Royal Carriages was one of many vendors that make my wedding truly a day to remember. A beautiful vehicle with a professional chauffeur made a day in which you can expect a lot of stress and worries, stress less and worry free. Thank you!

2
★★★★★

Royal Carriages was one of many vendors that make my wedding truly a day to remember. A beautiful vehicle with a professional chauffeur made a day in which you can expect a lot of stress and worries, stress less and worry free. Thank you!

Pros: Beautiful clean limousine

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Dirty car, non working AC, insufficient seatbelts for the children. A 20% tip was on the bill, non- negotiable despite poor service. Owner unwilling to make any accommodation. Ruined an otherwise pleasant birthday party for my daughter.

0
★☆☆☆☆

Dirty car, non working AC, insufficient seatbelts for the children. A 20% tip was on the bill, non- negotiable despite poor service. Owner unwilling to make any accommodation. Ruined an otherwise pleasant birthday party for my daughter.

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Royal Carriages was one of many vendors that make my wedding truly a day to remember. A beautiful vehicle with a professional chauffeur made a day in which you can expect a lot of stress and worries, stress less and worry free. Thank you!

5
★★★★★

Royal Carriages was one of many vendors that make my wedding truly a day to remember. A beautiful vehicle with a professional chauffeur made a day in which you can expect a lot of stress and worries, stress less and worry free. Thank you!

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I used Royal Carriages for my Wedding last Saturday. I just got back from my honeymoon and used them to get home from the airport. Julian was a great driver - very professional and courteous. The limo was brand new (I told it was a 2004) but it was newer than that. :)

2
★★★★★

I used Royal Carriages for my Wedding last Saturday. I just got back from my honeymoon and used them to get home from the airport. Julian was a great driver - very professional and courteous. The limo was brand new (I told it was a 2004) but it was newer than that. :)

Pros: New Car, Great Driver, Happy Wife

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I used Royal Carriages to provide my family and myself with transportation to and from the Rodeo on Saturday. I was very happy with the service. The driver was excellent and very friendly with my kids. Thank you!

2
★★★★★

I used Royal Carriages to provide my family and myself with transportation to and from the Rodeo on Saturday. I was very happy with the service. The driver was excellent and very friendly with my kids. Thank you!

Pros: Great Driver, New Limo

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There is nothing that I can say to show my gratitude for Royal Carriages. I have rented limousines from other companies, but never from a company that actually knows what they are doing.\n \nI made my reservation on there website and was emailed back a confirmation soon afterward. I called to reconfirm my reservation, and was greeted with the most personable voice (The young lady on the phone, actually sounded like she was happy to help me~you don't usually get that anymore these days).\n \nThe next day the limousine arrived and my wife cried with happiness. I never rented a limousine that was so new and clean. The limousine didn't smell. I was very impressed with the condition of the limo.\n \nThe driver also wonderful. He knew exactly what to do.\n \nThank you Royal Carriages...You made my wife happy on her birthday, and made me a very happy man!

2
★★★★★

There is nothing that I can say to show my gratitude for Royal Carriages. I have rented limousines from other companies, but never from a company that actually knows what they are doing.\n \nI made my reservation on there website and was emailed back a confirmation soon afterward. I called to reconfirm my reservation, and was greeted with the most personable voice (The young lady on the phone, actually sounded like she was happy to help me~you don't usually get that anymore these days).\n \nThe next day the limousine arrived and my wife cried with happiness. I never rented a limousine that was so new and clean. The limousine didn't smell. I was very impressed with the condition of the limo.\n \nThe driver also wonderful. He knew exactly what to do.\n \nThank you Royal Carriages...You made my wife happy on her birthday, and made me a very happy man!

Pros: Professional, Courteous, Personable

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I had a wonderful time in Royal Carriages' Excursion limousine for my best friends Bachelorette party. The driver knew all the hot places to go.\n\nThe Limousine itself was clean and new. I have been in many limousine in the past but this was my best experience ever.

2
★★★★★

I had a wonderful time in Royal Carriages' Excursion limousine for my best friends Bachelorette party. The driver knew all the hot places to go.\n\nThe Limousine itself was clean and new. I have been in many limousine in the past but this was my best experience ever.

Pros: Clean, New, Beautiful

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I was very pleased with service, from my first request for a quote to my last goodbye with my driver.\n\nI made my reservation with Carla and I received my confirmation within minutes. When Julian (our driver) pick us (my bride and myself), we were extremely happy with both our limousine and service. I'm usually not one to write reviews-but I could not forget what I wonder time we had. Thank you!

2
★★★★★

I was very pleased with service, from my first request for a quote to my last goodbye with my driver.\n\nI made my reservation with Carla and I received my confirmation within minutes. When Julian (our driver) pick us (my bride and myself), we were extremely happy with both our limousine and service. I'm usually not one to write reviews-but I could not forget what I wonder time we had. Thank you!

Pros: New Limo, Clean Limo, Nice Drivers

 

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