Seton Family of Hospitals

★★★☆☆

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My son was born at brack 3 months early at 1lb. Brack was dirty and full of med students always in my wifes room for 2 days, then we yelled at them after getting no sleep for days. On the 7th day my son was born and we where so scared for him. The medicine practiced at brack was good for my son lives and is doing as good as to be expected but we had to transfer to Dell for surgery. Dell looked clean and high tech but the staff was the worst. They said that my son would not eat but me and my wife had no problem feeding him. The problem with his eating had to do with the additive in his milk not a feeding issue. We told the doctors and nurses but no one listened to us just kept planning for a feeding tube and then we could have are baby home but we knew he would eat for us. All in all it took 3 months to convence the doctors to that we where right and all the time we tried to convence them of it all the time. Oh and they lied to medicade about hospital aquired infection from a dirty pick line calling it pnuemonia so it would be covered. Seton hospitals are crooks and liers, please question every thing you are told.

2
★★☆☆☆

My son was born at brack 3 months early at 1lb. Brack was dirty and full of med students always in my wifes room for 2 days, then we yelled at them after getting no sleep for days. On the 7th day my son was born and we where so scared for him. The medicine practiced at brack was good for my son lives and is doing as good as to be expected but we had to transfer to Dell for surgery. Dell looked clean and high tech but the staff was the worst. They said that my son would not eat but me and my wife had no problem feeding him. The problem with his eating had to do with the additive in his milk not a feeding issue. We told the doctors and nurses but no one listened to us just kept planning for a feeding tube and then we could have are baby home but we knew he would eat for us. All in all it took 3 months to convence the doctors to that we where right and all the time we tried to convence them of it all the time. Oh and they lied to medicade about hospital aquired infection from a dirty pick line calling it pnuemonia so it would be covered. Seton hospitals are crooks and liers, please question every thing you are told.

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.

This was the worst Dr. I have ever seen. Dr. Maryam Ayaz does not live up to the meaning of the title of Dr. I am 54 years old and done time in Texas prison system and gotten better health care from a prison Dr. Lets just leave it at that.

1
★☆☆☆☆

This was the worst Dr. I have ever seen. Dr. Maryam Ayaz does not live up to the meaning of the title of Dr. I am 54 years old and done time in Texas prison system and gotten better health care from a prison Dr. Lets just leave it at that.

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1 out of 1 people found this review helpful.

.

I have been there for two hours.
Anaphylaxis. A shot and one prescptions.
I got this problem in the late afternoon. When I arrived in ER I was almost better, and I wait in the Waiting Room for more than 30 min.
I was better only scared.
$3.300 the bill.
Thanks crooks

visit this site
the facebook page
"Seton family of hospitals, it's a shame for Christians.
clear"

0
★☆☆☆☆

I have been there for two hours.
Anaphylaxis. A shot and one prescptions.
I got this problem in the late afternoon. When I arrived in ER I was almost better, and I wait in the Waiting Room for more than 30 min.
I was better only scared.
$3.300 the bill.
Thanks crooks

visit this site
the facebook page
"Seton family of hospitals, it's a shame for Christians.
clear"

.

We took my father into the Emergency Room because of severe shaking. He is an advanced Alzheimers patient and the shaking is in response to some kind of pain. We have discovered this through many other illnesses with him. They totally disregarded everything we had to say, completely ignored my mother, rolled their eyes at her, the list goes on and on. My mother told them NO CATHETER because he gets severe UTI's with the catheter, they put one in anyway and 3 days later, guess what... yep, a severe UTI. So now not only does he have pneumonia but another infection as well. We have actually seen nurses turn and walk away when my mother askes them for help getting my dad up. When they wouldn't come in to help him use the restroom we were trying to do it, he ended up having an accident on himself and the orderly actually just walked in the room and erased his name from Dad's board. These people are JOKES! Nurses Abby and Kim, Orderly Mason.... they should not be allowed to "care" for people! Take note if your elderly parents are put on the 4th floor at Seton Downtown!

1
★☆☆☆☆

We took my father into the Emergency Room because of severe shaking. He is an advanced Alzheimers patient and the shaking is in response to some kind of pain. We have discovered this through many other illnesses with him. They totally disregarded everything we had to say, completely ignored my mother, rolled their eyes at her, the list goes on and on. My mother told them NO CATHETER because he gets severe UTI's with the catheter, they put one in anyway and 3 days later, guess what... yep, a severe UTI. So now not only does he have pneumonia but another infection as well. We have actually seen nurses turn and walk away when my mother askes them for help getting my dad up. When they wouldn't come in to help him use the restroom we were trying to do it, he ended up having an accident on himself and the orderly actually just walked in the room and erased his name from Dad's board. These people are JOKES! Nurses Abby and Kim, Orderly Mason.... they should not be allowed to "care" for people! Take note if your elderly parents are put on the 4th floor at Seton Downtown!

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Not breastfeeding friendly, nurses are rude.
Our son and our daughter were both born at Seton on 38th street. They claim to be breastfeeding friendly- I daresay, that is in phrase only. NO problems with our daughter's birth there 2.5 years before. For our youngest son, what a change. While they updated the rooms, they need to do the same with the attitudes and the beliefs held by the nurses.

Our son was born at 8:00 pm. I didn't get him back until 12:15 am. At that time, they came back with him and said that his glucose was low and that we needed to supplement with formula. I was stunned and responded that he hadn't even had a chance to nurse yet. Shortly thereafter, another nurse came in with 2 pre-made bottles of formula and asked us which we preferred. Neither was my response- again, after I refused the first time. I have breastfed 2 other babies exclusively and knew that he only needed to nurse and he would be fine. They treated me so badly for asking that we try to breastfeed first. He nursed frequently that night and was fine by morning. The next day, he had jaundice. Again, they pushed formula. Again, I said no. They were annoyed and treated me very badly for my choices. I told them that jaundice can be normal and that he was nursing frequently. We stayed an additional night in the hospital and he was fine. I didn't see a lactation consultant until the second day in the hospital- she wasn't summoned though I had requested one. When I had asked about syringe feeding instead of bottles- they had no idea why I would ask such a thing. I didn't want to impede the breastfeeding. They didn't seem to know anything about the natural course of breastfeeding. Frustrated, I spent a good deal of my time caring for my own baby and feeling NO support. Grateful for my experiences with my other 2 children, I wonder what happens to new moms who do not have that experience and are pushed into formula? While this hospital claims to be breastfeeding friendly, they are not. Their first course of action when there are issues is to push formula.

0
★☆☆☆☆

Not breastfeeding friendly, nurses are rude.
Our son and our daughter were both born at Seton on 38th street. They claim to be breastfeeding friendly- I daresay, that is in phrase only. NO problems with our daughter's birth there 2.5 years before. For our youngest son, what a change. While they updated the rooms, they need to do the same with the attitudes and the beliefs held by the nurses.

Our son was born at 8:00 pm. I didn't get him back until 12:15 am. At that time, they came back with him and said that his glucose was low and that we needed to supplement with formula. I was stunned and responded that he hadn't even had a chance to nurse yet. Shortly thereafter, another nurse came in with 2 pre-made bottles of formula and asked us which we preferred. Neither was my response- again, after I refused the first time. I have breastfed 2 other babies exclusively and knew that he only needed to nurse and he would be fine. They treated me so badly for asking that we try to breastfeed first. He nursed frequently that night and was fine by morning. The next day, he had jaundice. Again, they pushed formula. Again, I said no. They were annoyed and treated me very badly for my choices. I told them that jaundice can be normal and that he was nursing frequently. We stayed an additional night in the hospital and he was fine. I didn't see a lactation consultant until the second day in the hospital- she wasn't summoned though I had requested one. When I had asked about syringe feeding instead of bottles- they had no idea why I would ask such a thing. I didn't want to impede the breastfeeding. They didn't seem to know anything about the natural course of breastfeeding. Frustrated, I spent a good deal of my time caring for my own baby and feeling NO support. Grateful for my experiences with my other 2 children, I wonder what happens to new moms who do not have that experience and are pushed into formula? While this hospital claims to be breastfeeding friendly, they are not. Their first course of action when there are issues is to push formula.

Pros: Labor and delivery nurses are wonderful

Cons: Nurses are rude, not breastfeeding friendly, lack of support

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A few months ago I had a motorcycle accident in which I broke my right femur. I was admitted to the ER in brackenridge hospital(Austin Tx) and spent 4 days hospitalized to recover from surgery. So far my total bills are around 85,000 dollars. I keep asking for an itemized bill but they refuse to send it to me and they want the payment in full.

1
★☆☆☆☆

A few months ago I had a motorcycle accident in which I broke my right femur. I was admitted to the ER in brackenridge hospital(Austin Tx) and spent 4 days hospitalized to recover from surgery. So far my total bills are around 85,000 dollars. I keep asking for an itemized bill but they refuse to send it to me and they want the payment in full.

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They will charge you for things they didn't do. Specifically they charged me for four IV's when I didn't have one.

Also they run a scam where they bill extra and call it a physicians bill. It's set up so no insurance company will cover it. You will always have to pay the full cost. But I've been told that if you haggle with them over the bill, they will take less money.

It's supposed to be a 'Christian' hospital. Seton Austin Medical. Giving a bad name to Christians everywhere.

0
★☆☆☆☆

They will charge you for things they didn't do. Specifically they charged me for four IV's when I didn't have one.

Also they run a scam where they bill extra and call it a physicians bill. It's set up so no insurance company will cover it. You will always have to pay the full cost. But I've been told that if you haggle with them over the bill, they will take less money.

It's supposed to be a 'Christian' hospital. Seton Austin Medical. Giving a bad name to Christians everywhere.

Cons: AWFUL BILLING SCAMS

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I wish I would have read these reviews before going to Seton's ER. I was CT "scammed" like the rest of you. I had unexplained stomach pain, nausea and diarrhea for a few days that was gradually getting worse. It got to the point that I could not eat for 5 days, I was up all night and was shaking uncontrollably. I went to Seton's ER one night, without insurance, because I felt that something was SERIOUSLY wrong with me and I was terrified. The attending physician diagnosed me as having a stomach virus. I tried explaining some other symptoms I was having at the time that could further give insight into my condition but he was set on his diagnosis of "acute gastroenteritis". He was very condescending and seemed uninterested in what I had to say. I was hooked up to an IV, given anti-nausea medication, an anti-spasmodic (which didn't work) and had 2 abdominal CT scans. When they came back normal, I was sent home. I received a bill for over $12,000 for a 2 hour ER visit and a misdiagnosis. As it turns out, I have a more serious condition, and the Dr. completely missed it. If he would have listened to me that day, perhaps he could have ordered the RIGHT test to confirm my diagnosis instead of wasting my time and money. I will NEVER go back to Seton, I have lost a LOT of faith in doctors and hospitals, and I am now dealing with a life-long illness AND a ton of debt.

1
★☆☆☆☆

I wish I would have read these reviews before going to Seton's ER. I was CT "scammed" like the rest of you. I had unexplained stomach pain, nausea and diarrhea for a few days that was gradually getting worse. It got to the point that I could not eat for 5 days, I was up all night and was shaking uncontrollably. I went to Seton's ER one night, without insurance, because I felt that something was SERIOUSLY wrong with me and I was terrified. The attending physician diagnosed me as having a stomach virus. I tried explaining some other symptoms I was having at the time that could further give insight into my condition but he was set on his diagnosis of "acute gastroenteritis". He was very condescending and seemed uninterested in what I had to say. I was hooked up to an IV, given anti-nausea medication, an anti-spasmodic (which didn't work) and had 2 abdominal CT scans. When they came back normal, I was sent home. I received a bill for over $12,000 for a 2 hour ER visit and a misdiagnosis. As it turns out, I have a more serious condition, and the Dr. completely missed it. If he would have listened to me that day, perhaps he could have ordered the RIGHT test to confirm my diagnosis instead of wasting my time and money. I will NEVER go back to Seton, I have lost a LOT of faith in doctors and hospitals, and I am now dealing with a life-long illness AND a ton of debt.

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Over $10,000 in CT charges with no firm diagnosis and no warning on cost of procedure. Took 5 minutes. Specialist later told me wrong exam was done anyway. Insurance company then said general cost for procedure is less than 1/10th what Seton Austin charged.

Guess I'm lucky they didn't bill $100,000...

0
★☆☆☆☆

Over $10,000 in CT charges with no firm diagnosis and no warning on cost of procedure. Took 5 minutes. Specialist later told me wrong exam was done anyway. Insurance company then said general cost for procedure is less than 1/10th what Seton Austin charged.

Guess I'm lucky they didn't bill $100,000...

Pros: Can't think of any... in shock from cost

Cons: Crazy crazy crazy prices

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Went to Seton for pain and vomiting. Turn down the chest x-ray and cat-scan. The bill still came today 4,500 for an I.V. and doctor exam after insurance. This is crinimal

1
★☆☆☆☆

Went to Seton for pain and vomiting. Turn down the chest x-ray and cat-scan. The bill still came today 4,500 for an I.V. and doctor exam after insurance. This is crinimal

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1 out of 2 people found this review helpful.

.

Great ER, but BOY is it expensive. Waited 30 min (not bad for an ER) I knew what I had but needed antibiotics, i was charged around $2,000. Thank God I had insurance but still had to pay around 350 dlls. Too expensive!!!!!

1
★★☆☆☆

Great ER, but BOY is it expensive. Waited 30 min (not bad for an ER) I knew what I had but needed antibiotics, i was charged around $2,000. Thank God I had insurance but still had to pay around 350 dlls. Too expensive!!!!!

Pros: fast, no patients

Cons: 2expensive

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I went in with abdominal pain and they did not find anything wrong. They sent me a total bill of $11,250. There were many charges but the three largest were $1600 Visit Fee / $4400 CT Scan / $4100 CT Scan. Accoding to American Medical Association Medicare reimbursement rates (as per their website) the rates for Medicare are $109 Visit Fee / $343 CT Scan / $337 CT Scan. BIG DIFFERENCE. What I should have done: Gone to a primary care physician ($300) and had him send me to an outpatient clinic which would have charged me $600 for each CT scan for a total of $300 + 2x$600 = $1500. I have insurance (Aetna) but even with insurance I ended up paying $6250 (Aetna paid $5000). REFUSE ALL CT SCANS AT SETON. Instead, go to a primary care physician and request a referral to an outpatient clinic. Pay $1500 NOT $11,250.

0
★☆☆☆☆

I went in with abdominal pain and they did not find anything wrong. They sent me a total bill of $11,250. There were many charges but the three largest were $1600 Visit Fee / $4400 CT Scan / $4100 CT Scan. Accoding to American Medical Association Medicare reimbursement rates (as per their website) the rates for Medicare are $109 Visit Fee / $343 CT Scan / $337 CT Scan. BIG DIFFERENCE. What I should have done: Gone to a primary care physician ($300) and had him send me to an outpatient clinic which would have charged me $600 for each CT scan for a total of $300 + 2x$600 = $1500. I have insurance (Aetna) but even with insurance I ended up paying $6250 (Aetna paid $5000). REFUSE ALL CT SCANS AT SETON. Instead, go to a primary care physician and request a referral to an outpatient clinic. Pay $1500 NOT $11,250.

Pros: Near my house

Cons: Egregious cost -- $11,250 for undiagnosed stomach pain

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I went in with abdominal pain and they did not find anything wrong. They sent me a total bill of $11,250. The three largest items on the bill were:

Service CPT Code Amount
ER Level IV Visit 99284 $1,616.40
CT Scan Abdomen 74160 $4,382.00
CT Scan Pelvis 72193 $4,066.80

AMA Medicare rates (as per their website) are:

Service CPT Code Amount
ER Level IV Visit 99284 $109.05
CT Scan Abdomen 74160 $343.40
CT Scan Pelvis 72193 $337.62

What I should have done: Gone to a primary care physician ($300) and had him send me to an outpatient clinic which would have charged me $600 for each CT scan for a total of $1500.

$1500 versus $11,250.

I have insurance (Aetna) but even with insurance I ended up paying $6250 (Aetna paid $5000).

REFUSE ALL CT SCANS AT SETON. Instead, go to a primary care physician and request a referral to an outpatient clinic.

1
★☆☆☆☆

I went in with abdominal pain and they did not find anything wrong. They sent me a total bill of $11,250. The three largest items on the bill were:

Service CPT Code Amount
ER Level IV Visit 99284 $1,616.40
CT Scan Abdomen 74160 $4,382.00
CT Scan Pelvis 72193 $4,066.80

AMA Medicare rates (as per their website) are:

Service CPT Code Amount
ER Level IV Visit 99284 $109.05
CT Scan Abdomen 74160 $343.40
CT Scan Pelvis 72193 $337.62

What I should have done: Gone to a primary care physician ($300) and had him send me to an outpatient clinic which would have charged me $600 for each CT scan for a total of $1500.

$1500 versus $11,250.

I have insurance (Aetna) but even with insurance I ended up paying $6250 (Aetna paid $5000).

REFUSE ALL CT SCANS AT SETON. Instead, go to a primary care physician and request a referral to an outpatient clinic.

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my sister went in for surgery July 9th and her surgery nurses were great then she had to go into ICU and those nurses were even better. everyone understood that she was MHMR and asked alot of questions and was very attentive. then she got a room on the 6th floor and those nurses really didn't care what you had to say! they even forgot to order her lunch and had her sisters not been there she would've went without. now how could a nurse forget that a patient hadn't eaten?? and when we called to check on her this nurse was very short.

2
★★☆☆☆

my sister went in for surgery July 9th and her surgery nurses were great then she had to go into ICU and those nurses were even better. everyone understood that she was MHMR and asked alot of questions and was very attentive. then she got a room on the 6th floor and those nurses really didn't care what you had to say! they even forgot to order her lunch and had her sisters not been there she would've went without. now how could a nurse forget that a patient hadn't eaten?? and when we called to check on her this nurse was very short.

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The bill was over $8,000 and there was no firm diagnosis. The hospital could not determine what was causing the serious pain in the abdomen and sent my daughter away with a bill and instructions to contact her PCP. Is this truly a scam they use to overbill and pay for their machine?

1
★☆☆☆☆

The bill was over $8,000 and there was no firm diagnosis. The hospital could not determine what was causing the serious pain in the abdomen and sent my daughter away with a bill and instructions to contact her PCP. Is this truly a scam they use to overbill and pay for their machine?

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1 out of 2 people found this review helpful.

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Seton (Southwest and Northwest) charged me and my employee's husband respectively over $7,000 each for an abdomen CAT scan when we presented at their ERs with a kidney stone. Seton is a Catholic hospital? Obviously a hospital with no ethics. Talk about taking advantage of someone in acute pain and crisis. I'll never use Seton again and am sharing my story with legislator, news media and regulators to include CMS. What a scam. My total hospital bill was over $10,000 (to include an $80 fee for a visual inspection of my urine) and I had no medical procedures but an IV and some pain medication.

1
★☆☆☆☆

Seton (Southwest and Northwest) charged me and my employee's husband respectively over $7,000 each for an abdomen CAT scan when we presented at their ERs with a kidney stone. Seton is a Catholic hospital? Obviously a hospital with no ethics. Talk about taking advantage of someone in acute pain and crisis. I'll never use Seton again and am sharing my story with legislator, news media and regulators to include CMS. What a scam. My total hospital bill was over $10,000 (to include an $80 fee for a visual inspection of my urine) and I had no medical procedures but an IV and some pain medication.

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2 out of 3 people found this review helpful.

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Recently I went to the Seton ER for abdominal pain, severe. I was met by cold, robotic personnel from the onset. Once I was back in one of the rooms, I was kept waiting to see a doctor, all the while in severe pain, waited at least an hour for a doctor to come and in take not even five minutes to ask me a few questions. Three hours later, I was admitted. Eleven years ago I had my daughter at Seton and encountered the rudest and most inexperienced nursing staff.
I never want to have to go back there again.

1
★☆☆☆☆

Recently I went to the Seton ER for abdominal pain, severe. I was met by cold, robotic personnel from the onset. Once I was back in one of the rooms, I was kept waiting to see a doctor, all the while in severe pain, waited at least an hour for a doctor to come and in take not even five minutes to ask me a few questions. Three hours later, I was admitted. Eleven years ago I had my daughter at Seton and encountered the rudest and most inexperienced nursing staff.
I never want to have to go back there again.

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.

Late last year I had a sharp pain in my left side and went to the emergency room at Seton. I was in the ER a total of 90 minutes and really received no treatment other than being told to go home and given a prescription for some pain medication.I was simply shocked when I received a copy of the bill for this 10 minutes of 'medical advice'. It was over $11,000 for Seton's ER alone and another $1,000 for actually speaking to the doctors. The CT Scan alone was in excess of $7,900 when I had an almost identical procedure performed literally across the street a few weeks later at the Heart Hospital of Austin for under $200.

I thought there must be some kind of mistake - less than 90 minutes in the ER, one quick CT scan, sent home without anything other than a standard prescription for $12,000+ and asked for a detailed invoice. I was told that even though there was a single CT scan performed (and obtained a copy of the records from the radiology department - where there was only one image), they were able to see both my kidney and my bladder (two separate body parts!) on the same scan and they were entitled to charge *twice* at $3,400 a time because the radiologist spent two or three seconds looking at two spots on the CT scan image instead of one - I kid you not, that was the explanation for how they justified charging for two separate CT scans when only a single image was obtained.

I don't think I have ever received less value for money for anything in my life. I would never voluntarily use Seton's services again - $12,000+ for a dirty (as in disgusting) ER, 10 minutes of medical attention with nothing beyond 'go home and see if everything is ok in a couple of days', and charging an all ready *extremely* overinflated CT scan price twice (which at the end of the day was only glanced at by the doctor who sent me home) because there was more than one part of the body captured on the image.

BEWARE BEWARE BEWARE!

0
★☆☆☆☆

Late last year I had a sharp pain in my left side and went to the emergency room at Seton. I was in the ER a total of 90 minutes and really received no treatment other than being told to go home and given a prescription for some pain medication.I was simply shocked when I received a copy of the bill for this 10 minutes of 'medical advice'. It was over $11,000 for Seton's ER alone and another $1,000 for actually speaking to the doctors. The CT Scan alone was in excess of $7,900 when I had an almost identical procedure performed literally across the street a few weeks later at the Heart Hospital of Austin for under $200.

I thought there must be some kind of mistake - less than 90 minutes in the ER, one quick CT scan, sent home without anything other than a standard prescription for $12,000+ and asked for a detailed invoice. I was told that even though there was a single CT scan performed (and obtained a copy of the records from the radiology department - where there was only one image), they were able to see both my kidney and my bladder (two separate body parts!) on the same scan and they were entitled to charge *twice* at $3,400 a time because the radiologist spent two or three seconds looking at two spots on the CT scan image instead of one - I kid you not, that was the explanation for how they justified charging for two separate CT scans when only a single image was obtained.

I don't think I have ever received less value for money for anything in my life. I would never voluntarily use Seton's services again - $12,000+ for a dirty (as in disgusting) ER, 10 minutes of medical attention with nothing beyond 'go home and see if everything is ok in a couple of days', and charging an all ready *extremely* overinflated CT scan price twice (which at the end of the day was only glanced at by the doctor who sent me home) because there was more than one part of the body captured on the image.

BEWARE BEWARE BEWARE!

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Late last year I had a sharp pain in my left side and went to the emergency room at Seton. I was nauseous and wanted to use the only restroom available to the public in the ER - however a large pool of blood coated the floor and when the on-duty nurse was informed she entered the restroom, shrugged and said someone would have to be called to look after it (2 hours later the pool of blood was still there).After 30 or so minutes, I was brought into the back area of the ER and had the nurse take my blood pressure and check my temperature. A resident quickly looked at me (no more than 2 minutes), saw I was in pain and I was placed on an IV with a pain killer and brought to a bed where I waited another 30 minutes to be wheeled in for a 2-3 minute single CT scan of my abdomen. After another 30 minutes, another young doctor came in and spoke to me for perhaps 2-3 minutes saying that I had a small kidney stone which would likely pass on its own and I should go home and rest and I was given a prescription for vicodin. The nurse spent another minute removing my IV and I left.The total time I spent speaking with either a doctor or a nurse was, perhaps 10 minutes (maybe 15 if you consider the time it took to mention the pool of blood and nodding to the orderly who took me to the CT scan room). During that time I was in the ER a total of 90 minutes and really received no treatment other than being told to go home and given a prescription for some pain medication.I was simply shocked when I received a copy of the bill for this 10 minutes of 'medical advice'. It was over $11,000 for Seton's ER alone and another $1,000 for actually speaking to the doctors. The CT Scan alone was in excess of $7,900 when I had an almost identical procedure performed literally across the street a few weeks later at the Heart Hospital of Austin for under $200.I thought there must be some kind of mistake - less than 90 minutes in the ER, one quick CT scan, sent home without anything other than a standard prescription for $12,000+ and asked for a detailed invoice. I was told that even though there was a single CT scan performed (and obtained a copy of the records from the radiology department - where there was only one image), they were able to see both my kidney and my bladder (two separate body parts!) on the same scan and they were entitled to charge *twice* at $3,400 a time because the radiologist spent two or three seconds looking at two spots on the CT scan image instead of one - I kid you not, that was the explanation for how they justified charging for two separate CT scans when only a single image was obtained.I don't hold it against hospitals or doctors to provide a fair cost for service, but I don't think I have ever received less value for money for anything in my life. I would never voluntarily use Seton's services again - $12,000+ for a dirty (as in disgusting) ER, 10 minutes of medical attention with nothing beyond 'go home and see if everything is ok in a couple of days', and charging an all ready *extremely* overinflated CT scan price twice (which at the end of the day was only glanced at by the doctor who sent me home) because there was more than one part of the body captured on the image. Oh, they also charged $19.95 for the single Tylenol tablet they handed to me on the way out - nice touch! BEWARE BEWARE BEWARE!

1
★☆☆☆☆

Late last year I had a sharp pain in my left side and went to the emergency room at Seton. I was nauseous and wanted to use the only restroom available to the public in the ER - however a large pool of blood coated the floor and when the on-duty nurse was informed she entered the restroom, shrugged and said someone would have to be called to look after it (2 hours later the pool of blood was still there).After 30 or so minutes, I was brought into the back area of the ER and had the nurse take my blood pressure and check my temperature. A resident quickly looked at me (no more than 2 minutes), saw I was in pain and I was placed on an IV with a pain killer and brought to a bed where I waited another 30 minutes to be wheeled in for a 2-3 minute single CT scan of my abdomen. After another 30 minutes, another young doctor came in and spoke to me for perhaps 2-3 minutes saying that I had a small kidney stone which would likely pass on its own and I should go home and rest and I was given a prescription for vicodin. The nurse spent another minute removing my IV and I left.The total time I spent speaking with either a doctor or a nurse was, perhaps 10 minutes (maybe 15 if you consider the time it took to mention the pool of blood and nodding to the orderly who took me to the CT scan room). During that time I was in the ER a total of 90 minutes and really received no treatment other than being told to go home and given a prescription for some pain medication.I was simply shocked when I received a copy of the bill for this 10 minutes of 'medical advice'. It was over $11,000 for Seton's ER alone and another $1,000 for actually speaking to the doctors. The CT Scan alone was in excess of $7,900 when I had an almost identical procedure performed literally across the street a few weeks later at the Heart Hospital of Austin for under $200.I thought there must be some kind of mistake - less than 90 minutes in the ER, one quick CT scan, sent home without anything other than a standard prescription for $12,000+ and asked for a detailed invoice. I was told that even though there was a single CT scan performed (and obtained a copy of the records from the radiology department - where there was only one image), they were able to see both my kidney and my bladder (two separate body parts!) on the same scan and they were entitled to charge *twice* at $3,400 a time because the radiologist spent two or three seconds looking at two spots on the CT scan image instead of one - I kid you not, that was the explanation for how they justified charging for two separate CT scans when only a single image was obtained.I don't hold it against hospitals or doctors to provide a fair cost for service, but I don't think I have ever received less value for money for anything in my life. I would never voluntarily use Seton's services again - $12,000+ for a dirty (as in disgusting) ER, 10 minutes of medical attention with nothing beyond 'go home and see if everything is ok in a couple of days', and charging an all ready *extremely* overinflated CT scan price twice (which at the end of the day was only glanced at by the doctor who sent me home) because there was more than one part of the body captured on the image. Oh, they also charged $19.95 for the single Tylenol tablet they handed to me on the way out - nice touch! BEWARE BEWARE BEWARE!

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I went in with a cut finger. I was told they could bandage it or put in a couple of stitches.

I didn't have insurance so I asked how much for the stitches - I was told around $300.

I opted for the stitches, and when I was leaving, they asked me to propay towards the bill, I paid $300.

A few week latter, I get an additional bill for $400 for the doctor, and another bill for an additional $870 for the ER (my $300 prepay also went towards the ER).

So my cut pinky finger ended up costing me $1600 NOT the $300 I was told.

It appears that they charge you $1200 dollars just for the pleasure of being in the ER!

What a disgrace - I hope the people that run this place all go too Hell!

0
★☆☆☆☆

I went in with a cut finger. I was told they could bandage it or put in a couple of stitches.

I didn't have insurance so I asked how much for the stitches - I was told around $300.

I opted for the stitches, and when I was leaving, they asked me to propay towards the bill, I paid $300.

A few week latter, I get an additional bill for $400 for the doctor, and another bill for an additional $870 for the ER (my $300 prepay also went towards the ER).

So my cut pinky finger ended up costing me $1600 NOT the $300 I was told.

It appears that they charge you $1200 dollars just for the pleasure of being in the ER!

What a disgrace - I hope the people that run this place all go too Hell!

Pros: None

Cons: They rip you off!

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Never go to Seton's ER! I went there four months ago for possible appendicitis and had a horrible experience. They had me wait for about an hour before getting seen and when I went in the back there were a lot of empty beds and nurses standing around. They had a EMS in training try to draw blood and he missed my vein about two or three times. Then a nurse came in to take over and missed it another three times in my arms and the tops of my hands. Then they did an IV and another nurse messed that up and my arm began to swell up with the fluid. Yet another nurse came in and said that the other messed up and she fixed it (my arm was swollen for about 3 days after). Later they assigned me a doctor just out of med school who spoke to me for about 5 minutes during my 6 hour stay. They did a CT scan and said they didn't know what was wrong and I could leave. It took another full hour for them to bring me a paper to sign to leave. Just got a bill for $1,500 from Seton, which is the after insurance amount. $1,500 for them to mess up IV's, ignore me, and not even be able to tell me what was wrong. Go to Brackenridge instead.

Also, a friend of mine was in a car accident and was sent to Seton and they made her wait two hours on a board with her head strapped in before they decided to tell her that the machine to scan her wasn't working that day... they sent her to Brackenridge and they treated her right away and the doctors were amazed at what Seton had done.

1
★☆☆☆☆

Never go to Seton's ER! I went there four months ago for possible appendicitis and had a horrible experience. They had me wait for about an hour before getting seen and when I went in the back there were a lot of empty beds and nurses standing around. They had a EMS in training try to draw blood and he missed my vein about two or three times. Then a nurse came in to take over and missed it another three times in my arms and the tops of my hands. Then they did an IV and another nurse messed that up and my arm began to swell up with the fluid. Yet another nurse came in and said that the other messed up and she fixed it (my arm was swollen for about 3 days after). Later they assigned me a doctor just out of med school who spoke to me for about 5 minutes during my 6 hour stay. They did a CT scan and said they didn't know what was wrong and I could leave. It took another full hour for them to bring me a paper to sign to leave. Just got a bill for $1,500 from Seton, which is the after insurance amount. $1,500 for them to mess up IV's, ignore me, and not even be able to tell me what was wrong. Go to Brackenridge instead.

Also, a friend of mine was in a car accident and was sent to Seton and they made her wait two hours on a board with her head strapped in before they decided to tell her that the machine to scan her wasn't working that day... they sent her to Brackenridge and they treated her right away and the doctors were amazed at what Seton had done.

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0 out of 1 people found this review helpful.

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We delivered our baby at Seton Central (38th Str) and didn't have a very good experience with the night nurses. They do not seem to understand the benefits of breast milk and will insist on supplementing with formula. They woke us several times throughout the night telling us that the breast milk was not enough for the baby and that we needed to supplement with formula. When we said no, we wanted to breast-feed again, they called the pediatricians telling them that we were not being cooperative. They told us we were endangering our baby by not supplementing. They were mean and uncaring. The doctor came in the next day and apologized for the nurses behavior saying that they have a problem with the night nurses being too "overzelous". Another nurse told me that the nursery didn't have room for the baby and said that "Dad should help out more". Dad was very insulted and is the most caring dad I know. That nurse was out of line. The list goes on and on. The nurses here are not very good at all. Go to a Birthing Center instead and you will probably have a calmer and more peaceful birth for your baby.

0
★☆☆☆☆

We delivered our baby at Seton Central (38th Str) and didn't have a very good experience with the night nurses. They do not seem to understand the benefits of breast milk and will insist on supplementing with formula. They woke us several times throughout the night telling us that the breast milk was not enough for the baby and that we needed to supplement with formula. When we said no, we wanted to breast-feed again, they called the pediatricians telling them that we were not being cooperative. They told us we were endangering our baby by not supplementing. They were mean and uncaring. The doctor came in the next day and apologized for the nurses behavior saying that they have a problem with the night nurses being too "overzelous". Another nurse told me that the nursery didn't have room for the baby and said that "Dad should help out more". Dad was very insulted and is the most caring dad I know. That nurse was out of line. The list goes on and on. The nurses here are not very good at all. Go to a Birthing Center instead and you will probably have a calmer and more peaceful birth for your baby.

Pros: Good neonatal unit. Good facilities. Good intensive care.

Cons: Night nurses in neonatal are known for being uncaring and cold.

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Unfortunately I have visited quite a few of the hospitals in or around the Austin area and this hospital by far has been the best. I had to go in to have my gall bladder removed and was treated well for the day that I was there. I didn't have to wait long for my pre-op and the staff were courteous and got me the information I needed and answered all my questions. The day of the surgery went smoothly with friendly and helpful staff.

PROS: Great hospital!
CONS:

5
★★★★★

Unfortunately I have visited quite a few of the hospitals in or around the Austin area and this hospital by far has been the best. I had to go in to have my gall bladder removed and was treated well for the day that I was there. I didn't have to wait long for my pre-op and the staff were courteous and got me the information I needed and answered all my questions. The day of the surgery went smoothly with friendly and helpful staff.

PROS: Great hospital!
CONS:

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1 out of 1 people found this review helpful.

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I was in Seton a few years ago to have my appendix removed (emergency surgery) and things went very quickly. The staff really took charge and did the surgery as they should have. The care after surgery could have been better, the nurses were never around, IV bags went dry before they came and changed them, etc. The Doctors were very good and informative. This is not the worst place to be, but it's not the best either.

3
★★★☆☆

I was in Seton a few years ago to have my appendix removed (emergency surgery) and things went very quickly. The staff really took charge and did the surgery as they should have. The care after surgery could have been better, the nurses were never around, IV bags went dry before they came and changed them, etc. The Doctors were very good and informative. This is not the worst place to be, but it's not the best either.

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0 out of 1 people found this review helpful.

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The Seton Medical Center is located on 38th Street right next to Seton Medical Tower. The doctors for the OB/GYN are right next door, so they were able to come over and check on me after having a baby. The nurses there were great, making sure I had everything I needed, and controlling the crowd that came to visit. The pharmacy right down stairs made it convenient for me to get my pain meds before we left to go home.

4
★★★★☆

The Seton Medical Center is located on 38th Street right next to Seton Medical Tower. The doctors for the OB/GYN are right next door, so they were able to come over and check on me after having a baby. The nurses there were great, making sure I had everything I needed, and controlling the crowd that came to visit. The pharmacy right down stairs made it convenient for me to get my pain meds before we left to go home.

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1 out of 2 people found this review helpful.

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I had my son at SMC 6 days ago. I was greated very pleasantly, they had all of the paperwork ready to go, and even the nurses were waiting for me when I got there. I met with many people, from doctors to other nurses and specialists, and they all treated myself and my husband with respect and explained everything they were going to do in detail. I was aware of everything that was happening along the way and what my options were at each stage. The nurses were great with my husband, letting him do many of the things with our newborn in the nursery, and treated my son like he was one of their own. The facility is great, the parking is convienent, and the staff is always pleasant and willing to help!

PROS: Great staff, great facilities, very convienent
CONS:

5
★★★★★

I had my son at SMC 6 days ago. I was greated very pleasantly, they had all of the paperwork ready to go, and even the nurses were waiting for me when I got there. I met with many people, from doctors to other nurses and specialists, and they all treated myself and my husband with respect and explained everything they were going to do in detail. I was aware of everything that was happening along the way and what my options were at each stage. The nurses were great with my husband, letting him do many of the things with our newborn in the nursery, and treated my son like he was one of their own. The facility is great, the parking is convienent, and the staff is always pleasant and willing to help!

PROS: Great staff, great facilities, very convienent
CONS:

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I just want to say that this is one of the best hospitals here in town. They have a great medical staff & they always tend to your healthcare. They have a knowledgble staff there & I recommend them to anyone that needs a hospital for anything.

PROS: great hosptal with great medical staff!
CONS: none

4
★★★★☆

I just want to say that this is one of the best hospitals here in town. They have a great medical staff & they always tend to your healthcare. They have a knowledgble staff there & I recommend them to anyone that needs a hospital for anything.

PROS: great hosptal with great medical staff!
CONS: none

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Review Partner
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I have had several surgeries here and have had problems each time. The first time I had a broken right eye socket repaired. Afterwards, my eye was bandaged. I could not see or reach the bedside table, my cpap machine mask was broken

1
★★☆☆☆

I have had several surgeries here and have had problems each time. The first time I had a broken right eye socket repaired. Afterwards, my eye was bandaged. I could not see or reach the bedside table, my cpap machine mask was broken

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I have been to 2 different Seton Medical Centers and both times I have been overcharged for services performed. The EKG was even done wrong and I had to go to another hospital to have it redone! St. David's is so much nicer, well

1
★★☆☆☆

I have been to 2 different Seton Medical Centers and both times I have been overcharged for services performed. The EKG was even done wrong and I had to go to another hospital to have it redone! St. David's is so much nicer, well

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Late last year I had a sharp pain in my left side and went to the emergency room at Seton. I was nauseous and wanted to use the only restroom available to the public in the ER - however a large pool of blood coated the floor and when the

1
★★☆☆☆

Late last year I had a sharp pain in my left side and went to the emergency room at Seton. I was nauseous and wanted to use the only restroom available to the public in the ER - however a large pool of blood coated the floor and when the

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THIS IS THE WORST HOSPITAL SEEK MEDICAL TREATMENT ELSEWHERESeptember 12, 2006 5:29 AM PSTMy brother went to Seton Emergency Room on September 2, 2006 in the evening hours complaining of chest pain, abdominal pain, back pain. He was not

1
★★☆☆☆

THIS IS THE WORST HOSPITAL SEEK MEDICAL TREATMENT ELSEWHERESeptember 12, 2006 5:29 AM PSTMy brother went to Seton Emergency Room on September 2, 2006 in the evening hours complaining of chest pain, abdominal pain, back pain. He was not

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Out of about 5 of the area hospitals that I have had the unfortunate opportunity to visit this hospital has to be the best by far. I was diagnosed with gallstones and was referred to a doctor to have my gall bladder removed and this was

5
★★★★★

Out of about 5 of the area hospitals that I have had the unfortunate opportunity to visit this hospital has to be the best by far. I was diagnosed with gallstones and was referred to a doctor to have my gall bladder removed and this was

.

I was in Seton a few years ago to have my appendix removed (emergency surgery) and things went so quickly and they really took charge and did the surgery as they should have. The care after surgery could have been better, the nurses were

3
★★★★★

I was in Seton a few years ago to have my appendix removed (emergency surgery) and things went so quickly and they really took charge and did the surgery as they should have. The care after surgery could have been better, the nurses were

.

The Seton Medical Center is located on 38th Street right next to Seton Medical Tower. The doctors for the OB/GYN are right next door, so they were able to come over and check on me after having a baby. The nurses there were great,

5
★★★★★

The Seton Medical Center is located on 38th Street right next to Seton Medical Tower. The doctors for the OB/GYN are right next door, so they were able to come over and check on me after having a baby. The nurses there were great,

.

I delivered 2 babies at Seton Hospital and have a very pleasant stay both times. The staff was very nice, and the hospital was very clean and comfortable. I was treated very well by the check in staff, and the nurses were very

4
★★★★★

I delivered 2 babies at Seton Hospital and have a very pleasant stay both times. The staff was very nice, and the hospital was very clean and comfortable. I was treated very well by the check in staff, and the nurses were very

 

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