Ulta Beauty

★★★☆☆
  • 4000 Retail Connection # 113

    Arlington, TX 76018

    Map & Directions
  • 817-468-2242

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I scheduled a haircut appointment here for my daughter today at 12. I waited 15 minutes for the girl who was supposed to be there to cut my hair. Nearly 30 minutes later, the manager came over to talk to me and told me that the lady that was supposed to cut my daughter's hair was in a meeting and wasn't supposed to have anything booked in her slot until 12:30. Ok fine. So he says another lady was almost done blow drying her client's hair and would be glad to "quickly" cut my daughter's hair and that it would just be another 5 minutes. 15 minutes later she is still blow drying this lady's hair and has not said one word to me. So in total, I waited 45 minutes and ended up leaving. I should not have to wait 45 minutes for a haircut. They should get it together and not schedule us with people who are in "meetings." It was 12:45 when I left so even if they scheduled someone at 12:30, the lady still wouldn't have been there on time! Puncuality is important to me and I will not spend my money somewhere where it isn't practiced.

2
★★☆☆☆

I scheduled a haircut appointment here for my daughter today at 12. I waited 15 minutes for the girl who was supposed to be there to cut my hair. Nearly 30 minutes later, the manager came over to talk to me and told me that the lady that was supposed to cut my daughter's hair was in a meeting and wasn't supposed to have anything booked in her slot until 12:30. Ok fine. So he says another lady was almost done blow drying her client's hair and would be glad to "quickly" cut my daughter's hair and that it would just be another 5 minutes. 15 minutes later she is still blow drying this lady's hair and has not said one word to me. So in total, I waited 45 minutes and ended up leaving. I should not have to wait 45 minutes for a haircut. They should get it together and not schedule us with people who are in "meetings." It was 12:45 when I left so even if they scheduled someone at 12:30, the lady still wouldn't have been there on time! Puncuality is important to me and I will not spend my money somewhere where it isn't practiced.

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If the perfume you want to try is missing the sprayer or it won't spray you are S.O.L. they won't open anything for you. Was told people steal the tops and so they don't replace. The salon is a joke. Each time I went in, the stylist made fun of all the customers while I was getting my hair done. They have a lousy attitude. Was in there one time and a visiting make-up rep had her coat stolen while she was checking the stock on floor. She put it down for a minute and turned around and it was gone. Lovely. I bought a hairdryer with a coupon and had to exchange it and they would not let me apply the discount to the exchange. Sephora please come to the Highlands and show these morons how it's done.

1
★☆☆☆☆

If the perfume you want to try is missing the sprayer or it won't spray you are S.O.L. they won't open anything for you. Was told people steal the tops and so they don't replace. The salon is a joke. Each time I went in, the stylist made fun of all the customers while I was getting my hair done. They have a lousy attitude. Was in there one time and a visiting make-up rep had her coat stolen while she was checking the stock on floor. She put it down for a minute and turned around and it was gone. Lovely. I bought a hairdryer with a coupon and had to exchange it and they would not let me apply the discount to the exchange. Sephora please come to the Highlands and show these morons how it's done.

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I am very dissatisfied with this store. I was an ulta customer for over 4 years. Now they won't get any of my business or my family's or friend's. The workers there have nasty attitude. As if you are begging from them not buying with your own money.
Also beware of what they put on your bill for tip or prices for items. They charged me twice for an item. I had over 20 items so I didn't pay attention. When I went home, I noticed the issue. Called their manager, she said, it was my mistake not to notice and left the store with one.
That is stealing. If the manager have such a nasty attitude I think it is not strange that the cashiers and the hairdressers are the same. I wish corporate comes and check this place. They are really bad.

1
★☆☆☆☆

I am very dissatisfied with this store. I was an ulta customer for over 4 years. Now they won't get any of my business or my family's or friend's. The workers there have nasty attitude. As if you are begging from them not buying with your own money.
Also beware of what they put on your bill for tip or prices for items. They charged me twice for an item. I had over 20 items so I didn't pay attention. When I went home, I noticed the issue. Called their manager, she said, it was my mistake not to notice and left the store with one.
That is stealing. If the manager have such a nasty attitude I think it is not strange that the cashiers and the hairdressers are the same. I wish corporate comes and check this place. They are really bad.

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im very disatified with ya'll i dont like ya'll attitude... when i come in there ya'll look at me and treat me like a criminal.... ya'll need to quiet been such a stuck up... and my gawd ya'lls price are so aweful too....

1
★☆☆☆☆

im very disatified with ya'll i dont like ya'll attitude... when i come in there ya'll look at me and treat me like a criminal.... ya'll need to quiet been such a stuck up... and my gawd ya'lls price are so aweful too....

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1 out of 1 people found this review helpful.

.

The last time I had my hair cut, styled, highlighted, lowlighted will be my last time at Ultra at the new Arlington Highlands. After paying $220.00 which shocked me since I never paid that much before, I am very dissatisfied. I was charged 50.00 for the cut and style because she is a "master" stylist. I returned in less than 2 days to have another stylist re-cut and style because I could not do a thing with the first cut. One side was longer than the other. I was charged 15.00 for a conditioner and 20.00 for the shine glaze which was not discussed with me beforehand. Needless to say, I will not be returning to Ulta. I have since asked different people about the same services I received, and the price does not even come close to what I paid. The first few times I had my hair styled, highlighted, etc. I was very pleased.I thought I finally found a place that I could stick to. I am very disappointed now.

1
★☆☆☆☆

The last time I had my hair cut, styled, highlighted, lowlighted will be my last time at Ultra at the new Arlington Highlands. After paying $220.00 which shocked me since I never paid that much before, I am very dissatisfied. I was charged 50.00 for the cut and style because she is a "master" stylist. I returned in less than 2 days to have another stylist re-cut and style because I could not do a thing with the first cut. One side was longer than the other. I was charged 15.00 for a conditioner and 20.00 for the shine glaze which was not discussed with me beforehand. Needless to say, I will not be returning to Ulta. I have since asked different people about the same services I received, and the price does not even come close to what I paid. The first few times I had my hair styled, highlighted, etc. I was very pleased.I thought I finally found a place that I could stick to. I am very disappointed now.

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1 out of 1 people found this review helpful.

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I've been in for products and have been impressed with selections and pricing. I am, however, interested in using their hair salon. Has anyone used the hair salon and your impressions please. Thanks Diane R

4
★★★★☆

I've been in for products and have been impressed with selections and pricing. I am, however, interested in using their hair salon. Has anyone used the hair salon and your impressions please. Thanks Diane R

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0 out of 1 people found this review helpful.

.

I like this store because I can always find what I need for hair, make up and facial products. They have a salon in the store that is reasonable. They have great ad prices and very nice employees.

4
★★★★☆

I like this store because I can always find what I need for hair, make up and facial products. They have a salon in the store that is reasonable. They have great ad prices and very nice employees.

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They have evey cosmetic need weather its hair, makeup, or body. They sell a variety of perfume and cologn at prices less than department stores. and make up that is worth buying, its not that crapy stuff that you end up throwing away.

5
★★★★★

They have evey cosmetic need weather its hair, makeup, or body. They sell a variety of perfume and cologn at prices less than department stores. and make up that is worth buying, its not that crapy stuff that you end up throwing away.

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0 out of 1 people found this review helpful.

.

They have a great selection of beauty salon hair care products and make-up galore. They carry alsmost any beauty product you might be looking for. The prices are about average but a little cheaper than in the salon. The staff seem friendly enough but don't go out of their way to assist you.

4
★★★★☆

They have a great selection of beauty salon hair care products and make-up galore. They carry alsmost any beauty product you might be looking for. The prices are about average but a little cheaper than in the salon. The staff seem friendly enough but don't go out of their way to assist you.

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Ulta is a great place for all of your beauty needs. They carry majority of the Drug Store lines and some of the better salon brands as well. The hair department has many many brands from low to moderatly to expensive.

Ulta also offers rewards for frequent shoppers and you can get coupons for % or $$ off in the mail.

The salon is fantastic as well, go see Marie for a eyebrow threading. A steal at only $12

PROS: Large selection
CONS: associates lack product knowledge

4
★★★★☆

Ulta is a great place for all of your beauty needs. They carry majority of the Drug Store lines and some of the better salon brands as well. The hair department has many many brands from low to moderatly to expensive.

Ulta also offers rewards for frequent shoppers and you can get coupons for % or $$ off in the mail.

The salon is fantastic as well, go see Marie for a eyebrow threading. A steal at only $12

PROS: Large selection
CONS: associates lack product knowledge

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.

This is the greatest place in the world to try new fragrances before you buy. No perfume lady spraying or bothering you...it's great. You can either test on the cards or yourself. It's also the only place to find IMAN cosmetics (an African American line).

5
★★★★★

This is the greatest place in the world to try new fragrances before you buy. No perfume lady spraying or bothering you...it's great. You can either test on the cards or yourself. It's also the only place to find IMAN cosmetics (an African American line).

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0 out of 1 people found this review helpful.

 

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