Grand Prairie Ford

★★★★★
  • 701 East Palace Parkway

    Grand Prairie, TX 75050

    Map & Directions
  • 972-975-9621

About Grand Prairie Ford

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Automotive Repair
Details
  • Ford
  • Shop Online
Hours
M-Sa 7am-9pm, Su Closed
Emails
  • contact@grandprairieford.com
Keywords
  • Grand Prairie Ford
  • Ford Dealer
  • Ford Service
  • Ford
  • Ford Car Repair
  • Ford Grand Prairie
Brands
  • Ford
Languages
  • English
  • Spanish

Automotive

Automotive
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.

Drove in Friday evening and was able to make a deal within a few hours. Overall, I found the buying process to be fairly smooth. I commend GPF for staying late to get the deal done.

5
★★★★★

Drove in Friday evening and was able to make a deal within a few hours. Overall, I found the buying process to be fairly smooth. I commend GPF for staying late to get the deal done.

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.

They are the best I have seen in a long time. I would go back to buy another car or truck easy. They are real friendly thats what I liked I been telling a lot of friends about yall. We are so pleased with our Explorer.

4
★★★★☆

They are the best I have seen in a long time. I would go back to buy another car or truck easy. They are real friendly thats what I liked I been telling a lot of friends about yall. We are so pleased with our Explorer.

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.

This is the second vehicle I have purchased in the past 14 months from you. Great job, I also have traveled 3 and a half hours just to come to this dealership.

5
★★★★★

This is the second vehicle I have purchased in the past 14 months from you. Great job, I also have traveled 3 and a half hours just to come to this dealership.

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.

Yes, they do it real quick and I'm real happy. They don't take long and they treat me very well.

4
★★★★☆

Yes, they do it real quick and I'm real happy. They don't take long and they treat me very well.

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.

I always take my vehicle in to Veronica Zamora, she is always very helpful, kind and knowledgeable.

5
★★★★★

I always take my vehicle in to Veronica Zamora, she is always very helpful, kind and knowledgeable.

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.

They hired a salesman Ricardo Rose who was very polite and professional.

4
★★★★☆

They hired a salesman Ricardo Rose who was very polite and professional.

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.

I dropped my PU off with Collette and asked for a complete checkup. She did a FANTASTIC job getting me a timely quote, scheduling the repairs and keeping my updated on the progress. She did an awesome job for me and look forward to my next service visit at GP Ford because of Collette!

5
★★★★★

I dropped my PU off with Collette and asked for a complete checkup. She did a FANTASTIC job getting me a timely quote, scheduling the repairs and keeping my updated on the progress. She did an awesome job for me and look forward to my next service visit at GP Ford because of Collette!

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.

My Services Coordinator, Collette did an awesome job with my pickup. Followed through on her promises and did an awesome job for me.

4
★★★★☆

My Services Coordinator, Collette did an awesome job with my pickup. Followed through on her promises and did an awesome job for me.

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.

Service was fast and prices are reasonable.

5
★★★★★

Service was fast and prices are reasonable.

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.

Krystal and I discussed upcoming service requirements and time frames since I try to stay on top of all maintenance requirements. Great Job!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

Krystal and I discussed upcoming service requirements and time frames since I try to stay on top of all maintenance requirements. Great Job!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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.

They called me in because they found my car for sale on Craigslist. I drove 45 minutes one way to get there. Once I was there they told me they wouldn't be able to buy my car because it's an exotic and it isn't a Ford. I asked them why they called me saying they were interested in buying my car in the first place. All they had to say was sorry. Mary was the name of the person who originally called me. Brittany was the name of the person who scheduled the appointment. Once I got there I talked to 3 different salesmen and a manager who all tried to pass me on to someone else. Not the smartest group of guys I've dealt with. I wish I would've checked their ratings online before going in. They average 2 out of 5 stars!

1
★☆☆☆☆

They called me in because they found my car for sale on Craigslist. I drove 45 minutes one way to get there. Once I was there they told me they wouldn't be able to buy my car because it's an exotic and it isn't a Ford. I asked them why they called me saying they were interested in buying my car in the first place. All they had to say was sorry. Mary was the name of the person who originally called me. Brittany was the name of the person who scheduled the appointment. Once I got there I talked to 3 different salesmen and a manager who all tried to pass me on to someone else. Not the smartest group of guys I've dealt with. I wish I would've checked their ratings online before going in. They average 2 out of 5 stars!

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.

I read their ad on Cars.com and they had the 2014 Ford Focus I was wanting for my teenage daughter. I called the dealership and talked with their Internet sales manager, Brittany Crecy. I confirmed the price, VIN number and that the car was in stock. Later that evening I went to the dealership checkbook in hand and wanted to buy the car we talked about. I Confirmed the price once again with the sales person and they started the paperwork to make my cash purchase. A sales manager comes to the table and tells me this vehicle is going to be $1787 more than the price listed online. He tells me Cars.com price did not include the dealer added options. My question is why did you have a misleading ad online and never intended to honor your listed price? In my opinion this is misleading at best. Read the fine print and do not use this dealer based on any Internet ads. Lesson learned. Dont buy from Grand Prairie Ford.

1
★☆☆☆☆

I read their ad on Cars.com and they had the 2014 Ford Focus I was wanting for my teenage daughter. I called the dealership and talked with their Internet sales manager, Brittany Crecy. I confirmed the price, VIN number and that the car was in stock. Later that evening I went to the dealership checkbook in hand and wanted to buy the car we talked about. I Confirmed the price once again with the sales person and they started the paperwork to make my cash purchase. A sales manager comes to the table and tells me this vehicle is going to be $1787 more than the price listed online. He tells me Cars.com price did not include the dealer added options. My question is why did you have a misleading ad online and never intended to honor your listed price? In my opinion this is misleading at best. Read the fine print and do not use this dealer based on any Internet ads. Lesson learned. Dont buy from Grand Prairie Ford.

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.

Great work, they kept in contact and that??s a plus!

5
★★★★★

Great work, they kept in contact and that??s a plus!

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.

Everyone there was helpful. No pressure at all!

5
★★★★★

Everyone there was helpful. No pressure at all!

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1 out of 1 people found this review helpful.

.

I enjoy working with Ms. Natalie Hightower!

5
★★★★★

I enjoy working with Ms. Natalie Hightower!

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2 out of 2 people found this review helpful.

.

Excellent in every way!!!!

5
★★★★★

Excellent in every way!!!!

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3 out of 3 people found this review helpful.

.

My car buying experience with Grand Prairie Ford was excellent. The whole process from the salesperson to finance to the signing of the paperwork considered a good experience.

5
★★★★★

My car buying experience with Grand Prairie Ford was excellent. The whole process from the salesperson to finance to the signing of the paperwork considered a good experience.

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2 out of 2 people found this review helpful.

.

A pleasant experience.
Left happy!!

5
★★★★★

A pleasant experience.
Left happy!!

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1 out of 1 people found this review helpful.

.

Your service advisor (Veronica) was amazing and I will keep coming back.

5
★★★★★

Your service advisor (Veronica) was amazing and I will keep coming back.

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2 out of 2 people found this review helpful.

.

We had a great vehicle buying experience at Grand Prairie Ford. The vehicle we wanted was in stock, and everything was presented to us in an easy to understand, straight forward manner. Our salesman even helped us to find a little extra savings, and that is something we??ll remember when we shop for our next vehicle.

5
★★★★★

We had a great vehicle buying experience at Grand Prairie Ford. The vehicle we wanted was in stock, and everything was presented to us in an easy to understand, straight forward manner. Our salesman even helped us to find a little extra savings, and that is something we??ll remember when we shop for our next vehicle.

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2 out of 2 people found this review helpful.

.

David, my Advisor provided what I call ??Knock your socks off service,? and he always has; and I appreciate and am very grateful. I would recommend GP Ford to anyone, friend, family and co-workers.

5
★★★★★

David, my Advisor provided what I call ??Knock your socks off service,? and he always has; and I appreciate and am very grateful. I would recommend GP Ford to anyone, friend, family and co-workers.

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3 out of 3 people found this review helpful.

.

I wanted to say my experience with Grand Prairie Ford has been outstanding. From the first time I ever step foot there, everyone I??ve dealt with have been very helpful and knowledgeable. My most recent experience was a very good one, David Steen was my service adviser, this guy is the best. You guys make sure he never goes anywhere.

5
★★★★★

I wanted to say my experience with Grand Prairie Ford has been outstanding. From the first time I ever step foot there, everyone I??ve dealt with have been very helpful and knowledgeable. My most recent experience was a very good one, David Steen was my service adviser, this guy is the best. You guys make sure he never goes anywhere.

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2 out of 2 people found this review helpful.

.

David Steen is truly outstanding. He keeps his customers totally informed and follows through in every detail. We couldn??t ask for better treatment. His attitude and performance is way above and beyond most other dealerships. He is truly superior asset at Grand Prairie Ford. David tells you what to expect up front and it happens exactly as he tells us. I am totally sold on David Steen??s excellent attention and service. A company is only as good as its employees. David helps Grand Prairie Ford stay at the front of the line. Keep up the good work! Right now you guys are ??SECOND TO NONE.?

5
★★★★★

David Steen is truly outstanding. He keeps his customers totally informed and follows through in every detail. We couldn??t ask for better treatment. His attitude and performance is way above and beyond most other dealerships. He is truly superior asset at Grand Prairie Ford. David tells you what to expect up front and it happens exactly as he tells us. I am totally sold on David Steen??s excellent attention and service. A company is only as good as its employees. David helps Grand Prairie Ford stay at the front of the line. Keep up the good work! Right now you guys are ??SECOND TO NONE.?

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4 out of 4 people found this review helpful.

.

I brought our car in for my hubby and dealt with the service rep Johnny. He served me and greeted me with a great big smile and concerned look all day. Never did brush me off, never did avoid me, nor try to intimidate me.

5
★★★★★

I brought our car in for my hubby and dealt with the service rep Johnny. He served me and greeted me with a great big smile and concerned look all day. Never did brush me off, never did avoid me, nor try to intimidate me.

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4 out of 4 people found this review helpful.

.

Great job! The service advisor Gregory Romero gets an A+ in customer satisfaction!

5
★★★★★

Great job! The service advisor Gregory Romero gets an A+ in customer satisfaction!

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3 out of 3 people found this review helpful.

.

I own a Mazda but I always have it serviced at GP Ford. The service and staff are great. I have always been satisfied!

5
★★★★★

I own a Mazda but I always have it serviced at GP Ford. The service and staff are great. I have always been satisfied!

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3 out of 3 people found this review helpful.

.

Jackie Mercer and Will Schimidt were wonderful! It was a pleasure to meet both of them and to work with them. I LOVE my new red focus. This was the first new car my husband and I have ever bought and we have been married for 18 years. We will be back for all our service and maintenance needs and the only dealership we will buy from. Thank you for your wonderful staff. God bless.

5
★★★★★

Jackie Mercer and Will Schimidt were wonderful! It was a pleasure to meet both of them and to work with them. I LOVE my new red focus. This was the first new car my husband and I have ever bought and we have been married for 18 years. We will be back for all our service and maintenance needs and the only dealership we will buy from. Thank you for your wonderful staff. God bless.

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3 out of 3 people found this review helpful.

.

My service advisor was awesome and I have already recommended not just your service center but your dealership in general to people. I've never had an experience that wasn't pleasant and professional at GP Ford.

5
★★★★★

My service advisor was awesome and I have already recommended not just your service center but your dealership in general to people. I've never had an experience that wasn't pleasant and professional at GP Ford.

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2 out of 2 people found this review helpful.

.

Both Dean and David were very customer oriented. I appreciated the service they had provided for both of my vehicles

4
★★★★☆

Both Dean and David were very customer oriented. I appreciated the service they had provided for both of my vehicles

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2 out of 2 people found this review helpful.

.

I will definitely return to Grand Prairie Ford for all of my service needs. Donna was great and kept me informed while my vehicle was there.

5
★★★★★

I will definitely return to Grand Prairie Ford for all of my service needs. Donna was great and kept me informed while my vehicle was there.

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2 out of 2 people found this review helpful.

.

The representative was very helpful. I had the best help that I have ever had. Thank you very much. I not only will recommend Grand Prairie Ford service dept, but will definitely recommend my rep to everyone else. Thanks Lucius.

5
★★★★★

The representative was very helpful. I had the best help that I have ever had. Thank you very much. I not only will recommend Grand Prairie Ford service dept, but will definitely recommend my rep to everyone else. Thanks Lucius.

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2 out of 2 people found this review helpful.

.

Jackie Mercer is an excellent sales representative at Grand Prairie Ford. I definitely would use him again.

5
★★★★★

Jackie Mercer is an excellent sales representative at Grand Prairie Ford. I definitely would use him again.

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2 out of 2 people found this review helpful.

.

When I took my car, I was given the royal treatment. My car was happy and I was very satisfied. I will continue taking my car to you.

5
★★★★★

When I took my car, I was given the royal treatment. My car was happy and I was very satisfied. I will continue taking my car to you.

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2 out of 2 people found this review helpful.

.

My service representative (Dean) was so efficient and thoughtful about my time. He kept me updated and insured repair of the problem in a way that left me with nothing but favorable feelings. Thank you again for the wonderful effort.

4
★★★★☆

My service representative (Dean) was so efficient and thoughtful about my time. He kept me updated and insured repair of the problem in a way that left me with nothing but favorable feelings. Thank you again for the wonderful effort.

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1 out of 1 people found this review helpful.

.

I am completely pleased with your dealership and the service department! Will recommend Grand Prairie Ford to my friends in the future. Mr. David Skeen does a very good job from start to finish?.well pleased. Thank you!

4
★★★★☆

I am completely pleased with your dealership and the service department! Will recommend Grand Prairie Ford to my friends in the future. Mr. David Skeen does a very good job from start to finish?.well pleased. Thank you!

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.

I want to thank everyone who helped me at your dealership get into my brand new car. They went above and beyond providing me with great customer service. I will highly recommend your dealership to anyone that I come across that is looking to buy a vehicle. Hopefully your dealership will be the first and lost stop for them. I cant say enough on what a great group of people you have over there and I want to wish your dealership the best year ever in sales and service!

4
★★★★☆

I want to thank everyone who helped me at your dealership get into my brand new car. They went above and beyond providing me with great customer service. I will highly recommend your dealership to anyone that I come across that is looking to buy a vehicle. Hopefully your dealership will be the first and lost stop for them. I cant say enough on what a great group of people you have over there and I want to wish your dealership the best year ever in sales and service!

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.

I am very impressed with the staff at Grand Prairie Ford. I would rather have my toe smashed with a hammer than buy a new car, but the guys at GP Ford gave me hope that buying cars does not have to be a bad experience. Thank you!

5
★★★★★

I am very impressed with the staff at Grand Prairie Ford. I would rather have my toe smashed with a hammer than buy a new car, but the guys at GP Ford gave me hope that buying cars does not have to be a bad experience. Thank you!

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.

I really enjoyed doing business with you guys! Everyone was very polite and very easy to deal with. Darrell Casey is a pleasure to do business with. I will definitely recommend anyone who is interested in buying a Ford to Grand Prairie Ford. Thanks a lot!

5
★★★★★

I really enjoyed doing business with you guys! Everyone was very polite and very easy to deal with. Darrell Casey is a pleasure to do business with. I will definitely recommend anyone who is interested in buying a Ford to Grand Prairie Ford. Thanks a lot!

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.

One of the best car buying experiences I have had in a long time. Very friendly sales and finance people. Not overbearing like at most dealerships. The delivery person was very good in going over the truck and teaching me how to use the equipment on it. A great experience!

5
★★★★★

One of the best car buying experiences I have had in a long time. Very friendly sales and finance people. Not overbearing like at most dealerships. The delivery person was very good in going over the truck and teaching me how to use the equipment on it. A great experience!

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.

What an amazing time we had at Grand Prairie Ford! At one point of time i felt like I was at a friends house... They made it so simple for me. I will be coming back for my next vehicle and I'll be recommending friends and family members!

5
★★★★★

What an amazing time we had at Grand Prairie Ford! At one point of time i felt like I was at a friends house... They made it so simple for me. I will be coming back for my next vehicle and I'll be recommending friends and family members!

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.

I really enjoyed doing business with you guys. Everyone was very polite and very easy to deal with. I will definitely recommend anyone who is interested in buying a ford to Grand Prairie Ford. Thanks alot!

5
★★★★★

I really enjoyed doing business with you guys. Everyone was very polite and very easy to deal with. I will definitely recommend anyone who is interested in buying a ford to Grand Prairie Ford. Thanks alot!

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.

I went to Grand Prairie Ford to look for a new vechile, I would never go back there nor would i want anyone else to go there. The sales team is awful, they are pushy and just not what i was looking for.

2
★★☆☆☆

I went to Grand Prairie Ford to look for a new vechile, I would never go back there nor would i want anyone else to go there. The sales team is awful, they are pushy and just not what i was looking for.

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