Paradise Nails

★★★☆☆

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THIS PLACE IS AWFUL, TREATS CUSTOMERS HORRIBLY?? - ?? - 2010-04-30
This salon is awful. They took over 2 hours to do a manicure/pedicure for me and a friend. The massage was decent, and they were friendly. HOWEVER within minutes of painting my friends nails, the polish started to bubble. She did a light pink, I did a coral pink. They do not take good care of the polish, and they glop it on, so it bubbles. After we noticed hers, we started watching mine and sure enough it started to bubble. Mine was not too bad at first, so I didn't ask them to change it. Hers continued to get worse so she asked them to redo hers, and they did it with a different color. This is now THREE different colors. On the drive home, both of our nails continued to bubble. Within hours of leaving it looked like we had touched each nail on sandpaper. I went in to request a refund, or even HALF of a refund, not including gratuity. I paid 35, tipped 7. I told the guy I would even accept half of the 35, 17.50. Tony Nguyen is the owner. He told me no refunds, he would re do the polish only. He would not listen, he yelled at me, told me he didn't need this crap. Finally, after a regular that was there told him that she agreed with me that he should process a refund, he agreed to give me a refund, and called his wife and ask how. I could hear her yelling into the phone (he was standing beside me and didn't even try to conceal her voice) that I did not get a refund, several times yelling "F*&@ HER", he hung up and told me no refund. He gets off the phone, continuing to be rude to me, saying he just wanted to relax today and doesn't need this crap. I told him that I head his wife say "F HER" and he said he can't control his wife. Finally, tired and frustrated, I told him I would settle for a product. I left with a $29 set of Matrix Shampoo, still a $12 loss on my part. I WILL NEVER GO BACK TO THAT SALON AGAIN AND I DO NOT RECOMMEND IT

1
★☆☆☆☆

THIS PLACE IS AWFUL, TREATS CUSTOMERS HORRIBLY?? - ?? - 2010-04-30
This salon is awful. They took over 2 hours to do a manicure/pedicure for me and a friend. The massage was decent, and they were friendly. HOWEVER within minutes of painting my friends nails, the polish started to bubble. She did a light pink, I did a coral pink. They do not take good care of the polish, and they glop it on, so it bubbles. After we noticed hers, we started watching mine and sure enough it started to bubble. Mine was not too bad at first, so I didn't ask them to change it. Hers continued to get worse so she asked them to redo hers, and they did it with a different color. This is now THREE different colors. On the drive home, both of our nails continued to bubble. Within hours of leaving it looked like we had touched each nail on sandpaper. I went in to request a refund, or even HALF of a refund, not including gratuity. I paid 35, tipped 7. I told the guy I would even accept half of the 35, 17.50. Tony Nguyen is the owner. He told me no refunds, he would re do the polish only. He would not listen, he yelled at me, told me he didn't need this crap. Finally, after a regular that was there told him that she agreed with me that he should process a refund, he agreed to give me a refund, and called his wife and ask how. I could hear her yelling into the phone (he was standing beside me and didn't even try to conceal her voice) that I did not get a refund, several times yelling "F*&@ HER", he hung up and told me no refund. He gets off the phone, continuing to be rude to me, saying he just wanted to relax today and doesn't need this crap. I told him that I head his wife say "F HER" and he said he can't control his wife. Finally, tired and frustrated, I told him I would settle for a product. I left with a $29 set of Matrix Shampoo, still a $12 loss on my part. I WILL NEVER GO BACK TO THAT SALON AGAIN AND I DO NOT RECOMMEND IT

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My friend and I walked in for the first time one Saturday and they took great care of us! Tony did a great job on my nails and the spa pedicure was so relaxing. They took special care on the massage and to make sure we were comfortable. I am going to drive out of my way to go there from now on. The only regret I have sharing this information is that it might be crowded!

4
★★★★☆

My friend and I walked in for the first time one Saturday and they took great care of us! Tony did a great job on my nails and the spa pedicure was so relaxing. They took special care on the massage and to make sure we were comfortable. I am going to drive out of my way to go there from now on. The only regret I have sharing this information is that it might be crowded!

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I have visited this shop serveral times and I have been satisfied on all of my visits. They do a wonderful job on your nails and toes. They are very thorough and give you extra care. You can't beat the price either. I always get a spa pedicure and it is very relaxing. They also offer a facial but I have not try that yet, maybe next time!

4
★★★★☆

I have visited this shop serveral times and I have been satisfied on all of my visits. They do a wonderful job on your nails and toes. They are very thorough and give you extra care. You can't beat the price either. I always get a spa pedicure and it is very relaxing. They also offer a facial but I have not try that yet, maybe next time!

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