Wade Randall W Md

★★★☆☆
  • 120 S Central Expy Ste 124

    McKinney, TX 75070

    Map & Directions
  • 972-548-5388

About Wade Randall W Md

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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3.0 1
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They seem to process you like a number - which means they aren't very patient friendly. Going through the Pre-OP Admission was definitely run unprofessionally - even when you have a specific appt - things don't go that way - it's like they pick & choose who they want to get serviced. The financial office also doesn't have it together even after they verify your insurance and then tell you that you will owe your deductible & coinsurance which I paid - you will stil be billed for much more which they never mentioned. Trying to get any of your medical records is even worse - you can leave numerous messages that never get returned. My surgery was scheduled for 11 am but I had to lay there after arriving at 9am until 1:30pm when they finally came for me. All that time no one ever told me anything about having to wait longer for my surgery. I just sat there alone wondering what was going on and even when you ask - you get a nasty response!!!!

PROS: They do have some good staff members
CONS: You are always treated like a number - not a patient!!!

3
★★★☆☆

They seem to process you like a number - which means they aren't very patient friendly. Going through the Pre-OP Admission was definitely run unprofessionally - even when you have a specific appt - things don't go that way - it's like they pick & choose who they want to get serviced. The financial office also doesn't have it together even after they verify your insurance and then tell you that you will owe your deductible & coinsurance which I paid - you will stil be billed for much more which they never mentioned. Trying to get any of your medical records is even worse - you can leave numerous messages that never get returned. My surgery was scheduled for 11 am but I had to lay there after arriving at 9am until 1:30pm when they finally came for me. All that time no one ever told me anything about having to wait longer for my surgery. I just sat there alone wondering what was going on and even when you ask - you get a nasty response!!!!

PROS: They do have some good staff members
CONS: You are always treated like a number - not a patient!!!

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