Stan Cleaners

★☆☆☆☆

About Stan Cleaners

Personal Services

Personal Services
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I visited Stan Cleaners on Wed. 12/10/2008 at 6:30p. On the window it was advertised 'Comforters $9.99',
well when I got to the counter my ticket was $20.00 for my king size comforter. I asked the counterperson why that price when the window says different, she says the sign is old and her boss has told her to take it down and she hasn't yet. I understand the need to increase price due to the economy, but $20.00 was stretching it, but I agreed because I really needed it cleaned. The counterclerk told me I could pick up my comforter the next day at 4:00p. I returned the next day at 6:00p, presented my ticket, and the lady went to the back to retrieve my item. I was getting nervous because she's walking back and forth, obviously she cannot find the comforter. She returns to the front and asked 'what color is your comforter?' I said 'burgundy and tan' She then looks to the far left and points in that direction, she asked 'is that your comforter?' I could not believe what I was seeing, my comforter was in the corner, not even folded, just thrown there till whenever, UNCLEANED. I asked what happened there was no explanation. I have been disappointed with service before at other companies but never to this degree. I would not recommend this place. Also when I dropped off my comforter, the customer ahead of me was upset because his items had been sent somewhere else for cleaning and had not been returned when quoted.

0
★☆☆☆☆

I visited Stan Cleaners on Wed. 12/10/2008 at 6:30p. On the window it was advertised 'Comforters $9.99',
well when I got to the counter my ticket was $20.00 for my king size comforter. I asked the counterperson why that price when the window says different, she says the sign is old and her boss has told her to take it down and she hasn't yet. I understand the need to increase price due to the economy, but $20.00 was stretching it, but I agreed because I really needed it cleaned. The counterclerk told me I could pick up my comforter the next day at 4:00p. I returned the next day at 6:00p, presented my ticket, and the lady went to the back to retrieve my item. I was getting nervous because she's walking back and forth, obviously she cannot find the comforter. She returns to the front and asked 'what color is your comforter?' I said 'burgundy and tan' She then looks to the far left and points in that direction, she asked 'is that your comforter?' I could not believe what I was seeing, my comforter was in the corner, not even folded, just thrown there till whenever, UNCLEANED. I asked what happened there was no explanation. I have been disappointed with service before at other companies but never to this degree. I would not recommend this place. Also when I dropped off my comforter, the customer ahead of me was upset because his items had been sent somewhere else for cleaning and had not been returned when quoted.

 

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