Riddle Automotive

★★★★★
  • 6200 Midway Rd

    Fort Worth, TX 76117

    Map & Directions
  • 817-831-1411

About Riddle Automotive

Hours
Mon-Fri 7:30am-5:30pm

Automotive

Automotive
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4.5 2
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This is my first review but i was so impressed with the customer service and the fact that I was treated like a normal human being with knowledge and understanding really impressed me.
Normally when you go to a repair shop they just tell you in all kinds of terminology you don't understand that something is wrong and its going to cost this amount of money. At Riddle Automotive the people were courteous and took the time out to explain what was wrong with my car, I didn't feel forced to make a bank altering decision in a matter of seconds. They drove me home so I didn't have to wait at the shop for the work to be done. I had some trouble finding a ride back to pick up my car, so they offered to send one of their employees to come and pick me up to bring me back to the shop. I am going to recommend this repair shop to all my friends and family and to all who reads this review if you want excellent service and to feel like your on the same page as the repair shop go to Riddle Automotive!!

5
★★★★★

This is my first review but i was so impressed with the customer service and the fact that I was treated like a normal human being with knowledge and understanding really impressed me.
Normally when you go to a repair shop they just tell you in all kinds of terminology you don't understand that something is wrong and its going to cost this amount of money. At Riddle Automotive the people were courteous and took the time out to explain what was wrong with my car, I didn't feel forced to make a bank altering decision in a matter of seconds. They drove me home so I didn't have to wait at the shop for the work to be done. I had some trouble finding a ride back to pick up my car, so they offered to send one of their employees to come and pick me up to bring me back to the shop. I am going to recommend this repair shop to all my friends and family and to all who reads this review if you want excellent service and to feel like your on the same page as the repair shop go to Riddle Automotive!!

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My family has taken the cars to Riddle Automotive in years past when George Riddle owned and operated the place. We were always pleased and trusted them. Since moving to a new location and acquiring a new owner, the service is a little different. I had my brakes worked on a few years back. I dropped my car off and they worked on it the same day. After a few hours, the owner came and picked me up to take me back to get my car. The price seemed a tad higher than I expected to pay, but the awesome service made up for it!

4
★★★★☆

My family has taken the cars to Riddle Automotive in years past when George Riddle owned and operated the place. We were always pleased and trusted them. Since moving to a new location and acquiring a new owner, the service is a little different. I had my brakes worked on a few years back. I dropped my car off and they worked on it the same day. After a few hours, the owner came and picked me up to take me back to get my car. The price seemed a tad higher than I expected to pay, but the awesome service made up for it!

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