River City Mechanical

★★★★★
  • 414 Thompson Ln

    Austin, TX 78742

    Map & Directions
  • 512-385-4961

About River City Mechanical

Details
Hours
Mon-Thu 7:30am-5pm

Home Construction & Remodeling

Home Construction & Remodeling
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Clayton Heating & Air

217 W Olive St Cabot, AR

4.8 5
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Well, my AC died. :{ It fought valiantly last summer, coughing and sputtering in its battle with Austin heat. But alas, it fell this Spring. R.I.P. brave rust monster.

GOOD NEWS IS: I found River City Mechanical. Absolutely

3
★★★★★

Well, my AC died. :{ It fought valiantly last summer, coughing and sputtering in its battle with Austin heat. But alas, it fell this Spring. R.I.P. brave rust monster.

GOOD NEWS IS: I found River City Mechanical. Absolutely

.

We had a few AC contractors come out to look at our historic home to see how they could retrofit our house with a new HVAC system. Right from the start, River City was extremely professional and courteous--as well as enthusiastic.
Our job

3
★★★★★

We had a few AC contractors come out to look at our historic home to see how they could retrofit our house with a new HVAC system. Right from the start, River City was extremely professional and courteous--as well as enthusiastic.
Our job

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I live in Lockhart and wanted to take advantage of various rebates and tax credits associated with installing more efficient appliances. I also was fed up with the noise level of my 10-year old air conditioning compressor unit located

3
★★★★★

I live in Lockhart and wanted to take advantage of various rebates and tax credits associated with installing more efficient appliances. I also was fed up with the noise level of my 10-year old air conditioning compressor unit located

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I recently purchased a new unit from this company and have had no troubles. They where prompt and very helping in explaining how everything works. I highly recommend this company to anyone. The office staff was very nice and helpful in setting things up!

2
★★★★★

I recently purchased a new unit from this company and have had no troubles. They where prompt and very helping in explaining how everything works. I highly recommend this company to anyone. The office staff was very nice and helpful in setting things up!

Pros: Large company, handles new home builders so their prices are very, very fair!

Cons: I have no cons about this company, all was good

.

I did not believe that any company could have customer service this bad. When they arrived, I had 2 of my 3 AC units working fine and one not working very good at all, but it was working. When they got done, I had one system running properly and one cooling to 81 degrees (cooling and 81 degrees in the same sentence !!). The tech said they needed parts and someone would contact me on Monday (yeah it was over a weekend). I called 3x on Monday and no one would call me back. If you are looking for a company that has good customer service, look elsewhere.

0
★☆☆☆☆

I did not believe that any company could have customer service this bad. When they arrived, I had 2 of my 3 AC units working fine and one not working very good at all, but it was working. When they got done, I had one system running properly and one cooling to 81 degrees (cooling and 81 degrees in the same sentence !!). The tech said they needed parts and someone would contact me on Monday (yeah it was over a weekend). I called 3x on Monday and no one would call me back. If you are looking for a company that has good customer service, look elsewhere.

Pros: Larger comapny

Cons: No web site, no service, no return calls

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