Sushi Zushi

★★★★☆
  • 9867 W Interstate 10

    San Antonio, TX 78230

    Map & Directions
  • 210-691-3332

About Sushi Zushi

Hours
Sun 11:30am-10pm, Mon-Thu 11am-10pm, Fri 11am-11pm, Sat 11:30am-11pm
3.5714 7
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Even though this place is not traditional Japanese ambiance, I am fascinated by their modernized interior. Their "Irassyaimase!" sound perfect Japanese. If people tried to create their place more traditional, I usually recognize them fake rather than traditional. We love their Chirashi, and want to go back to eat it again. It is almost impossible to find the really high quality Sushi place in the US as good as in Japan unless we pay more. Eating out in the US is really pricey because we have to pay extra for tips.

2
★★★★☆

Even though this place is not traditional Japanese ambiance, I am fascinated by their modernized interior. Their "Irassyaimase!" sound perfect Japanese. If people tried to create their place more traditional, I usually recognize them fake rather than traditional. We love their Chirashi, and want to go back to eat it again. It is almost impossible to find the really high quality Sushi place in the US as good as in Japan unless we pay more. Eating out in the US is really pricey because we have to pay extra for tips.

Pros: taste, service, atmosphere, half-size menu

Cons: price is soso, not owned by Japanese

.

My wife and I love sushi and we probably eat it twice a week, so tonight we went to Sushi Zushi for dinner. We were told it would be a 25 minute wait for a party of 2. I can deal with that. After 30 minutes, I checked with the hostess and she said there were still several tables ahead of us. After 1 hour, I checked back again, as it seemed a bit ridiculous. I also heard from others that they had been waiting well past their wait time. I explained we had been waiting an hour and the hostess disagreed, saying that it had not been that long. (BTW, its better for her to just apologize than argue the point - Customer Service 101)Then after showing her the time on my Blackbery that I had sent an email while already waiting, she suddenly remembers that the computer clock is 13 minutes fast. Yes, she actually said 13 minutes. So we eventually get seated and not 5 or 10 minutes later I see the manager talking to the hostess, whom my seat happens to be facing. The manager Chris (as I later learned his name) claimed that she was just explaining what happenned. But when I see the hostess with her cell phone out, re-enacting what I did, both of them laughing, and glancing over at me.... Well, it doesn't feel like you are explaining what happened. It feels more like getting mocked, made fun of, etc. Chris (the manager) and I made eye contact with each other as he laughed and glanced over to us. He knew I had seen them laughing about it. That probably explains why he made himself scarce in that room until we asked for him after we finished our meal and had paid our check.

Mr. Manager, not ok to make fun of customers after they have already received terrible service. Also not ok to allow your employees to do the same. Not ok to ignore that you got caught doing so. And also not ok to not come talk to us after our waitress told you we wanted to talk to you. While I am at it, teach your disrepectful hostess how to properly estimate wait times.

The food is fine, but I can promise you.... never again. Well done Chris!

0
★☆☆☆☆

My wife and I love sushi and we probably eat it twice a week, so tonight we went to Sushi Zushi for dinner. We were told it would be a 25 minute wait for a party of 2. I can deal with that. After 30 minutes, I checked with the hostess and she said there were still several tables ahead of us. After 1 hour, I checked back again, as it seemed a bit ridiculous. I also heard from others that they had been waiting well past their wait time. I explained we had been waiting an hour and the hostess disagreed, saying that it had not been that long. (BTW, its better for her to just apologize than argue the point - Customer Service 101)Then after showing her the time on my Blackbery that I had sent an email while already waiting, she suddenly remembers that the computer clock is 13 minutes fast. Yes, she actually said 13 minutes. So we eventually get seated and not 5 or 10 minutes later I see the manager talking to the hostess, whom my seat happens to be facing. The manager Chris (as I later learned his name) claimed that she was just explaining what happenned. But when I see the hostess with her cell phone out, re-enacting what I did, both of them laughing, and glancing over at me.... Well, it doesn't feel like you are explaining what happened. It feels more like getting mocked, made fun of, etc. Chris (the manager) and I made eye contact with each other as he laughed and glanced over to us. He knew I had seen them laughing about it. That probably explains why he made himself scarce in that room until we asked for him after we finished our meal and had paid our check.

Mr. Manager, not ok to make fun of customers after they have already received terrible service. Also not ok to allow your employees to do the same. Not ok to ignore that you got caught doing so. And also not ok to not come talk to us after our waitress told you we wanted to talk to you. While I am at it, teach your disrepectful hostess how to properly estimate wait times.

The food is fine, but I can promise you.... never again. Well done Chris!

Pros: There are plenty of other good restaurants in this town

Cons: The service here is disturbing

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My husband and I love to go here, much more so than the 1604 location with their horrible staff.

Lots of vegetarian choices and a friendly, knowledgeable and service oriented staff.

Sitting at the small bar is a ton of fun.

2
★★★★★

My husband and I love to go here, much more so than the 1604 location with their horrible staff.

Lots of vegetarian choices and a friendly, knowledgeable and service oriented staff.

Sitting at the small bar is a ton of fun.

Pros: vegetarian options, service

Cons: parking

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This review is for BOTH locations (1604 & IH-10). Food was okay - not authentic and not always served at correct temperatures. Service was spotty - even when the area is less than 1/2 full. Cleanniness is below average too - the resturant on IH-10 is showing it's age, furniture is chipping, and dust on a lot of the ledges. I could not recommend either place for my friends or family.

1
★★☆☆☆

This review is for BOTH locations (1604 & IH-10). Food was okay - not authentic and not always served at correct temperatures. Service was spotty - even when the area is less than 1/2 full. Cleanniness is below average too - the resturant on IH-10 is showing it's age, furniture is chipping, and dust on a lot of the ledges. I could not recommend either place for my friends or family.

Pros: Different type of taste for sushi - sort of neo

Cons: Not good service and food is inconsistent and sometimes not good.

.

Great selection, prompt seating and friendly servers. It was my first time there and I will go back!

2
★★★★★

Great selection, prompt seating and friendly servers. It was my first time there and I will go back!

Pros: Selection

Cons: It was a little dark.

.

My wife and I have gone all over San Antonio in search of our favorite sushi. My wife is from the Manila and there is a restaurant called the Teriyaki Boy that is fantastic. The reason I bring this up is because they have a California maki roll with mango instead of avocado. Well Sushi Zushi at the Colonnade is the only one that can compare. Sushi Zushi recently added mango to their menu so I order the St. Petersburg roll with mango instead of avocado. The first time I tried it it was almost as good as Teriyaki Boys because the mango was sweet. The second time it wasn't as good because the mango was sourish. Any way I have tried Godai, Goro, Kona (2nd best), Samurai, HEB (3rd), and one in Austin that I can't remember the name for. Any way Sushi Zushi is better than all of them by far.

3
★★★☆☆

My wife and I have gone all over San Antonio in search of our favorite sushi. My wife is from the Manila and there is a restaurant called the Teriyaki Boy that is fantastic. The reason I bring this up is because they have a California maki roll with mango instead of avocado. Well Sushi Zushi at the Colonnade is the only one that can compare. Sushi Zushi recently added mango to their menu so I order the St. Petersburg roll with mango instead of avocado. The first time I tried it it was almost as good as Teriyaki Boys because the mango was sweet. The second time it wasn't as good because the mango was sourish. Any way I have tried Godai, Goro, Kona (2nd best), Samurai, HEB (3rd), and one in Austin that I can't remember the name for. Any way Sushi Zushi is better than all of them by far.

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this place is by far one of my favorites, everyone disses it. this is one of those places where you actually have to Try it. they have amazing rolls and the service is definitely worth the big tip. some of my favorite rolls are the cosimo roll, champion roll, boston roll, also try the spicy tuna handroll with cream cheese. you have to get a side of yakitori house sauce. YUM!

2
★★★★★

this place is by far one of my favorites, everyone disses it. this is one of those places where you actually have to Try it. they have amazing rolls and the service is definitely worth the big tip. some of my favorite rolls are the cosimo roll, champion roll, boston roll, also try the spicy tuna handroll with cream cheese. you have to get a side of yakitori house sauce. YUM!

Pros: everything

Cons: none

Editorial from

Sushi Zushi is hip and casual, and has apparently struck a chord with locals if its expansion is any clue. On the appetizer agenda, we go for Green Mussels Dynamite in spite of the unconventional chipotle mayo that accompanies them (the…

 

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