Don's Grass & Landscape

★★★☆☆
  • 6240 W Hwy 290

    Austin, TX 78735

    Cross street: Joe Tanner & Mopac/ US 290

    Map & Directions
  • 512-892-5620

About Don's Grass & Landscape

Details
Hours
Monday---Friday 8:00am- 6:00 pm Saturday 8:00am-5:00pm Sunday 10:00am-4:00 pm

Home & Garden

Home & Garden
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.

I don't even want to give them 1 star. I was told by them that 6 cubic yrds of decoomposed granite would cover 1900 sq ft 1 inch deep. I order 6 cubic yrds even though I only actually needed 1750 sq ft of coverage. I was hoping I could use

3
★★★★★

I don't even want to give them 1 star. I was told by them that 6 cubic yrds of decoomposed granite would cover 1900 sq ft 1 inch deep. I order 6 cubic yrds even though I only actually needed 1750 sq ft of coverage. I was hoping I could use

.

Very Bad pallet of GRASS about 135 pieces all torn and broken,said it was cut the day before (no way) it was at least a week old possibly older.I was talked into it by the loader against my better judgement, dryed out, broken,and dead

3
★★★★★

Very Bad pallet of GRASS about 135 pieces all torn and broken,said it was cut the day before (no way) it was at least a week old possibly older.I was talked into it by the loader against my better judgement, dryed out, broken,and dead

.

Very poor service. Picked up pallet of Bermuda grass. Almost dead. About 1/4 of the pieces were torn or broken. Lady at desk said should be 150 pieces per pallet. Only 140 pieces. I told her I thought pallet looked low. She compared

3
★★★★★

Very poor service. Picked up pallet of Bermuda grass. Almost dead. About 1/4 of the pieces were torn or broken. Lady at desk said should be 150 pieces per pallet. Only 140 pieces. I told her I thought pallet looked low. She compared

.

I purchased grass from Don't Grass & Landscape yesterday. The top pieces of the grass were dead and underneath most were yellow and some were molded. I put the entire pallet of grass out in my front yard - waiting to see if it will survive.

Here's an issue I found - I spent $200 on the grass (inlcuded delivery charge) plus a $5.00 deposit on the pallet. The person who sold me the grass told me I can return the pallet and get the $5.00 depost back. So, today I borrowed a truck and took it back. When I arrived they unloaded the pallet and I went inside to the desk. The person at the desk would not refund my $5.00 simply because I did not have my recept. After much hoopla and after I said I would never return if they did not honor the $5.00 deposit return they finally gave me my $5.00 back. They said that they could not return my deposit if I did not have my receipt and to come back with the receipt. What is happening to our society that people cannot do the right thing to keep a customer happy. After all this I will not buy anything from them again! They have lost this customer forever. And the dead grass squares I received their answer was it's not dead - it will come back. We will see, I hope so since the do not have any guarentees.

Moral of the story, Bad customer service at Don's Grass! They don't care about their customers and would rather lose a loyal customer than to do the right thing.

1
★☆☆☆☆

I purchased grass from Don't Grass & Landscape yesterday. The top pieces of the grass were dead and underneath most were yellow and some were molded. I put the entire pallet of grass out in my front yard - waiting to see if it will survive.

Here's an issue I found - I spent $200 on the grass (inlcuded delivery charge) plus a $5.00 deposit on the pallet. The person who sold me the grass told me I can return the pallet and get the $5.00 depost back. So, today I borrowed a truck and took it back. When I arrived they unloaded the pallet and I went inside to the desk. The person at the desk would not refund my $5.00 simply because I did not have my recept. After much hoopla and after I said I would never return if they did not honor the $5.00 deposit return they finally gave me my $5.00 back. They said that they could not return my deposit if I did not have my receipt and to come back with the receipt. What is happening to our society that people cannot do the right thing to keep a customer happy. After all this I will not buy anything from them again! They have lost this customer forever. And the dead grass squares I received their answer was it's not dead - it will come back. We will see, I hope so since the do not have any guarentees.

Moral of the story, Bad customer service at Don's Grass! They don't care about their customers and would rather lose a loyal customer than to do the right thing.

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.

Dons grass is great but I would recommend that YOU NEVER BUY FROM KINGRANCH TURF OR AAA GRASS AND LANDSCAPE. THEY SOLD ME DEAD GRASS AND WERE VERY RUDE ABOUT IT AFTERWARD. DO NOT BUY FROM KINGRANCH TURF OR AAA GRASS IF YOU WANT GRASS OR SOD IN AUSTIN TEXAS

4
★★★★☆

Dons grass is great but I would recommend that YOU NEVER BUY FROM KINGRANCH TURF OR AAA GRASS AND LANDSCAPE. THEY SOLD ME DEAD GRASS AND WERE VERY RUDE ABOUT IT AFTERWARD. DO NOT BUY FROM KINGRANCH TURF OR AAA GRASS IF YOU WANT GRASS OR SOD IN AUSTIN TEXAS

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.

5/27/2010

Thanks for the tips, needed 9 pallets of St. Augustine for my yard. Went to Don's Grass to check out the grass before ordering. The grass looked great and they had the best prices.So I had Don's Grass install it two days later. Sales people told me to water grass well for next 2-3 weeks for best rooting results. Yard looks great!! Thanks Don's keep up the good work.

5
★★★★★

5/27/2010

Thanks for the tips, needed 9 pallets of St. Augustine for my yard. Went to Don's Grass to check out the grass before ordering. The grass looked great and they had the best prices.So I had Don's Grass install it two days later. Sales people told me to water grass well for next 2-3 weeks for best rooting results. Yard looks great!! Thanks Don's keep up the good work.

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.

Beware. During May 2010, I purchased 4 pallets of St. Augustine sod from Don's Grass and Landscape.. Within days of installation it became apparent that the sod was fully infested with Nutsedge/Nutgrass - one of the nastiest weeds on earth. Unfortunately my entire lawn is infested and it will take an expensive professional lawn service to get rid of it.

Recommend that anyone who purchases sod should check it for this weed prior to purchase and installation..

1
★☆☆☆☆

Beware. During May 2010, I purchased 4 pallets of St. Augustine sod from Don's Grass and Landscape.. Within days of installation it became apparent that the sod was fully infested with Nutsedge/Nutgrass - one of the nastiest weeds on earth. Unfortunately my entire lawn is infested and it will take an expensive professional lawn service to get rid of it.

Recommend that anyone who purchases sod should check it for this weed prior to purchase and installation..

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.

Thanks for the tips, needed 9 pallets of St. Augustine for my yard. Went to Don's Grass to check out the grass before ordering. The grass looked great and they had the best prices.So I had Don's Grass install it two days later. Sales people told me to water grass well for next 2-3 weeks for best rooting results. Yard looks great!! Thanks Don's keep up the good work.

2
★★★★★

Thanks for the tips, needed 9 pallets of St. Augustine for my yard. Went to Don's Grass to check out the grass before ordering. The grass looked great and they had the best prices.So I had Don's Grass install it two days later. Sales people told me to water grass well for next 2-3 weeks for best rooting results. Yard looks great!! Thanks Don's keep up the good work.

Pros: Best Prices and Great Grass!!

Cons: None

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5-12-2010
I had 4 pallets of St Augustine grass delivered to my home for sod work on Monday May 10th to be laid on Tuesday May 11th. When the grass arrived, the top layers looked yellow and dry, but I would expect that from the top layers with exposure. The problem is that it got no better throughout any of the pallets. I called the office and spoke to a lady who told me that was normal because it has been so hot lately and that it could go yellow in just one day and I should just water it well and all would be fine.Our installer said it looked like the grass had been stacked for probably a week to get that yellow. I told the lady on the phone that I hoped the grass would make it an that I would be pouring on the water daily, but wanted someone to come out and look at the wasted pieces that could not be laid (About 1/2 pallet) and that if it all dies I would be expecting new grass and labor to install it. I was told someone would be here this afternoon to "Look at it" I will post more with those results.
Ok, so the Don's Grass rep was a no-call/no-show yesterday even after I had called again at noon requesting that he be contacted to give me an ETA for arrival. I wasted a day from work and the time of my sod installer in case I would be able to get a replacement 1/2 pallet for the waste of the other 4. I have called and left vmail again today expressing my extreme displeasure over this lack of customer service. I looked at the BBB listing for them and was SHOCKED to see they had an A+ rating with no complaints!! Looking at the reviews on various sites, I have seen as many bad reviews as good for them. Something just isn't right....

2
★★☆☆☆

5-12-2010
I had 4 pallets of St Augustine grass delivered to my home for sod work on Monday May 10th to be laid on Tuesday May 11th. When the grass arrived, the top layers looked yellow and dry, but I would expect that from the top layers with exposure. The problem is that it got no better throughout any of the pallets. I called the office and spoke to a lady who told me that was normal because it has been so hot lately and that it could go yellow in just one day and I should just water it well and all would be fine.Our installer said it looked like the grass had been stacked for probably a week to get that yellow. I told the lady on the phone that I hoped the grass would make it an that I would be pouring on the water daily, but wanted someone to come out and look at the wasted pieces that could not be laid (About 1/2 pallet) and that if it all dies I would be expecting new grass and labor to install it. I was told someone would be here this afternoon to "Look at it" I will post more with those results.
Ok, so the Don's Grass rep was a no-call/no-show yesterday even after I had called again at noon requesting that he be contacted to give me an ETA for arrival. I wasted a day from work and the time of my sod installer in case I would be able to get a replacement 1/2 pallet for the waste of the other 4. I have called and left vmail again today expressing my extreme displeasure over this lack of customer service. I looked at the BBB listing for them and was SHOCKED to see they had an A+ rating with no complaints!! Looking at the reviews on various sites, I have seen as many bad reviews as good for them. Something just isn't right....

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.

i have been buying St. Augustine sod for over 15 years. I purchased a pallet of grass from Don's in Marble Falls to touch up an area in my yard that had some die off from the harsh winter. This was the sorriest excuse for grass I have ever seen. The sod layer was so thin that every piece tore into pieces before you could get it off the stack. Worthless. Could not take it back because Don's is not open on the weekend. Sorry sod, and no customer service. Avoid at all costs.

1
★☆☆☆☆

i have been buying St. Augustine sod for over 15 years. I purchased a pallet of grass from Don's in Marble Falls to touch up an area in my yard that had some die off from the harsh winter. This was the sorriest excuse for grass I have ever seen. The sod layer was so thin that every piece tore into pieces before you could get it off the stack. Worthless. Could not take it back because Don's is not open on the weekend. Sorry sod, and no customer service. Avoid at all costs.

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.

M husband is a professional landscaper and was working a job that purchased 5 pallets of sod from the Don's Grass in Marble Falls (this was yesterday (04/23/10). When it was delivered it was all so dead that it couldn't be picked up, it was a pile of chunks of dirt with dead grass attached. When Don's was called the woman that answered was VERY rude about the situation and didn't understand why a professional landscaper wouldn't accept subpar grass for a lawn he was installing. After several phone calls and finally agreeing to send someone out, a Don's rep came out to see the pile of what they called grass. Even he was shocked. They sent new grass today (04/24/10) but the fact that a grass company would let type of grass go out is ridiculous, and then to provide such horrible customer service made it even worse. In this economy, customer service is even more important. Hopefully losing our business to another company will teach them that.

1
★☆☆☆☆

M husband is a professional landscaper and was working a job that purchased 5 pallets of sod from the Don's Grass in Marble Falls (this was yesterday (04/23/10). When it was delivered it was all so dead that it couldn't be picked up, it was a pile of chunks of dirt with dead grass attached. When Don's was called the woman that answered was VERY rude about the situation and didn't understand why a professional landscaper wouldn't accept subpar grass for a lawn he was installing. After several phone calls and finally agreeing to send someone out, a Don's rep came out to see the pile of what they called grass. Even he was shocked. They sent new grass today (04/24/10) but the fact that a grass company would let type of grass go out is ridiculous, and then to provide such horrible customer service made it even worse. In this economy, customer service is even more important. Hopefully losing our business to another company will teach them that.

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.

M husband is a professional landscaper and was working a job that purchased 5 pallets of sod from the Don's Grass in Marble Falls (this was yesterday (04/23/10). When it was delivered it was all so dead that it couldn't be picked up, it was a pile of chunks of dirt with dead grass attached. When Don's was called the woman that answered was VERY rude about the situation and didn't understand why a professional landscaper wouldn't accept subpar grass for a lawn he was installing. After several phone calls and finally agreeing to send someone out, a Don's rep came out to see the pile of what they called grass. Even he was shocked. They sent new grass today (04/24/10) but the fact that a grass company would let that type of (beyond dead) grass go out is ridiculous, and then to provide such horrible customer service made it even worse. In this economy, customer service is even more important. Hopefully losing our business to another company will teach them that.

0
★☆☆☆☆

M husband is a professional landscaper and was working a job that purchased 5 pallets of sod from the Don's Grass in Marble Falls (this was yesterday (04/23/10). When it was delivered it was all so dead that it couldn't be picked up, it was a pile of chunks of dirt with dead grass attached. When Don's was called the woman that answered was VERY rude about the situation and didn't understand why a professional landscaper wouldn't accept subpar grass for a lawn he was installing. After several phone calls and finally agreeing to send someone out, a Don's rep came out to see the pile of what they called grass. Even he was shocked. They sent new grass today (04/24/10) but the fact that a grass company would let that type of (beyond dead) grass go out is ridiculous, and then to provide such horrible customer service made it even worse. In this economy, customer service is even more important. Hopefully losing our business to another company will teach them that.

Pros: They're cheap.... for a reason...

Cons: From this experience? EVERYthing!

.

Don's Grass and Landscape in Austin, Texas ripped me off twice on the same deal. I bought two pallets of grass sod. I took them home and immediately planted them out. There were exactly eight dead squares burried in the middle of each pallet of grass. Obviously, they had a whole pallet of dead grass and split the dead squares amongst fresh ones to cut back their loss. They figured customers would not complain about a few dead grass squares. When I reported it and requested replacements, they told me it was natural that a few squares would die inside the bundle and they do not guarantee all squares will be OK. They also blamed me claiming I must not have watered them properly. Horse manure! To make matters worse, I sent my worker back with the empty pallets to get my deposit back. He was told he needed a yellow piece of paper that was never given when the grass was originally picked up. I have also been cheated on my pallet deposit. I suggest anyone wanting an honest business that sells grass to stay as far away from this company as possible. They are coniving cheats and do not care a bit about repeat business. They will get as much as they can from you on the first stop.

0
★☆☆☆☆

Don's Grass and Landscape in Austin, Texas ripped me off twice on the same deal. I bought two pallets of grass sod. I took them home and immediately planted them out. There were exactly eight dead squares burried in the middle of each pallet of grass. Obviously, they had a whole pallet of dead grass and split the dead squares amongst fresh ones to cut back their loss. They figured customers would not complain about a few dead grass squares. When I reported it and requested replacements, they told me it was natural that a few squares would die inside the bundle and they do not guarantee all squares will be OK. They also blamed me claiming I must not have watered them properly. Horse manure! To make matters worse, I sent my worker back with the empty pallets to get my deposit back. He was told he needed a yellow piece of paper that was never given when the grass was originally picked up. I have also been cheated on my pallet deposit. I suggest anyone wanting an honest business that sells grass to stay as far away from this company as possible. They are coniving cheats and do not care a bit about repeat business. They will get as much as they can from you on the first stop.

Pros: I have nothing positive to say about this company

Cons: They care little about return customers.

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I took my pre-k class to their pumpkin patch and maze... The children talked about it for weeks.. There's a talking jack-o-lantern and the staff is very kid oriented... Running through the maze was great and we came back with some nice pictures of the kids in the maze and with the pumpkins... Thank you, Don's Grass for a great day!

2
★★★★★

I took my pre-k class to their pumpkin patch and maze... The children talked about it for weeks.. There's a talking jack-o-lantern and the staff is very kid oriented... Running through the maze was great and we came back with some nice pictures of the kids in the maze and with the pumpkins... Thank you, Don's Grass for a great day!

.

While I haven't bought any grass from Don's, I can say that they have the best prices on Crushed Granite and Sandy Loam. Plus, they are an Austin family owned and operated business. Keep up the good work guys!

4
★★★★☆

While I haven't bought any grass from Don's, I can say that they have the best prices on Crushed Granite and Sandy Loam. Plus, they are an Austin family owned and operated business. Keep up the good work guys!

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I called Don's Grass for some information on pallets of sod for my backyard. The saleslady was extremely helpful and courteous. She took the time to answer all of my questions and was very knowledgeable about the different types of sod they sold and what would work best in my situation. After I placed my order the sod was delivered by a polite, friendly, and helpful driver. I am more than satisfied with my sod and the staff at Don's Grass. I look forward to doing business with them again. I highly recommend them to anyone looking to plant sod in their yard.

2
★★★★★

I called Don's Grass for some information on pallets of sod for my backyard. The saleslady was extremely helpful and courteous. She took the time to answer all of my questions and was very knowledgeable about the different types of sod they sold and what would work best in my situation. After I placed my order the sod was delivered by a polite, friendly, and helpful driver. I am more than satisfied with my sod and the staff at Don's Grass. I look forward to doing business with them again. I highly recommend them to anyone looking to plant sod in their yard.

Pros: Excellent Customer Service/ Beautiful Sod

Cons: NONE!!!

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April 2008
I recently purchased sod from Don's Gras through their Marble Falls outlet.
I wish I had seen the website before committing; strangely enough the local sales guy did not even know the website existed.
The site has a review "Not what I expected!! " by John M.
I can only fully support John's findings; my experience was at least as bad, if not a touch worse.
I took a bunch of pictures and presented them to the local guy who faxed them to Don in Austin.

Another write-up: the delivery guy climbed up on the back of his truck and started sweeping the platform; "good idea" I thought until he then swept the dirt right into the middle of our street here and left!

1
★☆☆☆☆

April 2008
I recently purchased sod from Don's Gras through their Marble Falls outlet.
I wish I had seen the website before committing; strangely enough the local sales guy did not even know the website existed.
The site has a review "Not what I expected!! " by John M.
I can only fully support John's findings; my experience was at least as bad, if not a touch worse.
I took a bunch of pictures and presented them to the local guy who faxed them to Don in Austin.

Another write-up: the delivery guy climbed up on the back of his truck and started sweeping the platform; "good idea" I thought until he then swept the dirt right into the middle of our street here and left!

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I was so disappointed when Don's Grass moved from their Brodie Location and I could not find a pumpkin patch quite like theirs,but I was so happy when I found them again. My kids love to go and look at all the pumpkins, mazes, animals, And there favorite the big giant pumpkin. I highly recommend this place for good family fun.

5
★★★★★

I was so disappointed when Don's Grass moved from their Brodie Location and I could not find a pumpkin patch quite like theirs,but I was so happy when I found them again. My kids love to go and look at all the pumpkins, mazes, animals, And there favorite the big giant pumpkin. I highly recommend this place for good family fun.

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.

I recently bought some grass from Don??s grass because I have heard a lot of good things about their grass. I heard that the price was better than anyone else and it really was. I just bought 5 palettes and most of the palettes were ok, a little brown but I figured I could bring it back with plenty of TLC. I got to about half way with one of the palettes and it got worse as I went down, like I said a little brown I could deal with but it turned out that most of the squares in this particular palette were so bad I couldn??t even pick up a whole square without it falling apart. Once I got a little further down I had to pretty much piece them together on my lawn. I have a giant puzzle on part of my backyard now. I am not very happy at this point and I hope this brown and pretty much dead looking grass will take. Next time and I hope there won??t be I will spent the extra money and get some green grass somewhere else other than ??Don??s Grass?. Good price low quality is all I can say about them and I honestly do not know how / why they have such a good reputation considering ??Grass? is in their name.

2
★★☆☆☆

I recently bought some grass from Don??s grass because I have heard a lot of good things about their grass. I heard that the price was better than anyone else and it really was. I just bought 5 palettes and most of the palettes were ok, a little brown but I figured I could bring it back with plenty of TLC. I got to about half way with one of the palettes and it got worse as I went down, like I said a little brown I could deal with but it turned out that most of the squares in this particular palette were so bad I couldn??t even pick up a whole square without it falling apart. Once I got a little further down I had to pretty much piece them together on my lawn. I have a giant puzzle on part of my backyard now. I am not very happy at this point and I hope this brown and pretty much dead looking grass will take. Next time and I hope there won??t be I will spent the extra money and get some green grass somewhere else other than ??Don??s Grass?. Good price low quality is all I can say about them and I honestly do not know how / why they have such a good reputation considering ??Grass? is in their name.

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.

I recently found myself in need of grass for my yard. I called several companies in the phone book and I found that Don's Grass had the best prices and the most friendly people to deal with. They told me ways to cut the cost of doing my yard. I don't understand how some people say Don's sold them dead grass. If they sold dead grass, how have they been able to stay in business over twenty years?

5
★★★★★

I recently found myself in need of grass for my yard. I called several companies in the phone book and I found that Don's Grass had the best prices and the most friendly people to deal with. They told me ways to cut the cost of doing my yard. I don't understand how some people say Don's sold them dead grass. If they sold dead grass, how have they been able to stay in business over twenty years?

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.

They delivered me DEAD grass! My professional landscaper refused to use it, and Don's was super RUDE and unprofessional responding to our concern. I WOULD NEVER EVER buy grass from them! All sales FINAL too. This mom and pop shop better learn to mind their manners!

PROS: None
CONS: Everything

1
★☆☆☆☆

They delivered me DEAD grass! My professional landscaper refused to use it, and Don's was super RUDE and unprofessional responding to our concern. I WOULD NEVER EVER buy grass from them! All sales FINAL too. This mom and pop shop better learn to mind their manners!

PROS: None
CONS: Everything

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.

They delivered me DEAD grass! My professional landscaper refused to use it to sod my yard, even after he was the one who recommended them, and the Don's ?daughter was super RUDE and unprofessional responding to our concern. I WOULD NEVER EVER buy grass from them! All sales FINAL too. What a ripoff! This mom and pop shop better learn to mind their manners! I introduced my landscaper to better business as well!

0
★☆☆☆☆

They delivered me DEAD grass! My professional landscaper refused to use it to sod my yard, even after he was the one who recommended them, and the Don's ?daughter was super RUDE and unprofessional responding to our concern. I WOULD NEVER EVER buy grass from them! All sales FINAL too. What a ripoff! This mom and pop shop better learn to mind their manners! I introduced my landscaper to better business as well!

Pros: None

Cons: Everything!

.

They typically have some of the best prices and we?ve been happy with the sand and gravel that we?ve picked up from them but we?ve had some problem recently resolving a dispute related to a bulk delivery.

PROS: Good prices and usually good service
CONS: Can be hard to get out of in heavy traffic

3
★★★☆☆

They typically have some of the best prices and we?ve been happy with the sand and gravel that we?ve picked up from them but we?ve had some problem recently resolving a dispute related to a bulk delivery.

PROS: Good prices and usually good service
CONS: Can be hard to get out of in heavy traffic

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We had just moved into our new house and needed to get sod for our back yard. We called all over town comparing prices and Don's had the best by far.

Because of the great price we were a bit worried about the quality but when they delivered it we were THRILLED.

PROS: Great prices.....great grass
CONS: none

4
★★★★☆

We had just moved into our new house and needed to get sod for our back yard. We called all over town comparing prices and Don's had the best by far.

Because of the great price we were a bit worried about the quality but when they delivered it we were THRILLED.

PROS: Great prices.....great grass
CONS: none

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We took our sons to Don's Grass and Landscaping to pick a perfect pumpkin. They had a huge selection and all different types of pumkins. They had a great maze for the kids to run in, and didn't mind if we took our pumpkin pictures for the year. Great people!

4
★★★★☆

We took our sons to Don's Grass and Landscaping to pick a perfect pumpkin. They had a huge selection and all different types of pumkins. They had a great maze for the kids to run in, and didn't mind if we took our pumpkin pictures for the year. Great people!

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Message from Don's Grass & Landscape

We offer grass (sod) by the piece or by the pallet. Pick up or Delivery and Installation available. Call to set appointment for free estimate. Many types of grass available Bermuda / Tiff419, St. Augustine / Raleigh, Buffalo, Palmetto, Zoysia, Palisades.



We have bulk soils from Compost, Dirt, Gravel, Mulch and Sand sold by the yard. Discount available for 6 yard orders of Topsoil & Loam soils and always delivery available.



Many extras from Firewood, Hay, Railroad ties, and small potted plants. Stop by and check out our inventory.

More about Don's Grass & Landscape

We offer grass (sod) by the piece or by the pallet. Pick up or Delivery and Installation available. Call to set appointment for free estimate. Many types of grass available Bermuda / Tiff419, St. Augustine / Raleigh, Buffalo, Palmetto, Zoysia, Palisades.

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