Evans Vacuum Cleaner Co.

★★★★★
  • 3300 S Cooper St

    Arlington, TX 76015

    Map & Directions
  • 817-860-0017

About Evans Vacuum Cleaner Co.

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Details
Hours
M-F 9-6 Sat 10-5 Sun. Closed

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I went to this store recently to buy bags and I was asked when my Kirby was serviced last. I realized I had never had it done, so I had a full service done including a new brush roller installed, and I can't believe how great it cleans again! Thanks to Mike and the tech's at Evans for making my Kirby work like new again.

5
★★★★★

I went to this store recently to buy bags and I was asked when my Kirby was serviced last. I realized I had never had it done, so I had a full service done including a new brush roller installed, and I can't believe how great it cleans again! Thanks to Mike and the tech's at Evans for making my Kirby work like new again.

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I recently had taken my vacuum in for a replacement belt and rather than just receiving a claim check and returning a week later, Michael O'Banion helped me right away!!! He popped my vacuum up at a station specifically for belt changes...within 10 minutes I was
on my way home with a smile...very professional...saved time and gas money!!! Way to go...I'll be a faithful customer from now on...

5
★★★★★

I recently had taken my vacuum in for a replacement belt and rather than just receiving a claim check and returning a week later, Michael O'Banion helped me right away!!! He popped my vacuum up at a station specifically for belt changes...within 10 minutes I was
on my way home with a smile...very professional...saved time and gas money!!! Way to go...I'll be a faithful customer from now on...

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Had to hunt down a drive belt for my upright Hoover.
Sears indicated they had the one I was looking for on the shelf. Well, we went there and couldn't find any belts more than two years old (belt part number).

I remember seeing Evans Vacuum while searching for parts.
We went there and found that the belt I was looking for was discontinued (changed Part #) but was replaced with one that fits more than one type vacuum.

On top of that they gave me the new belt for free.

Friendly and accurate info and people at that establishment, for sure.

5
★★★★★

Had to hunt down a drive belt for my upright Hoover.
Sears indicated they had the one I was looking for on the shelf. Well, we went there and couldn't find any belts more than two years old (belt part number).

I remember seeing Evans Vacuum while searching for parts.
We went there and found that the belt I was looking for was discontinued (changed Part #) but was replaced with one that fits more than one type vacuum.

On top of that they gave me the new belt for free.

Friendly and accurate info and people at that establishment, for sure.

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.

We have a Riccar vacuum cleaner that we have been happy with for a few years now until recently it would turn off while using which became very frustrating. I took it back to Evans three times before it finally got fixed. They tried replacing different items until they figured out it may be the motor and/or circuit board. I admit I was not very happy about going back that many times before it finally was repaired correctly but the bottom line is they did make me a happy customer and the price was definitely right, no charge for all these replacement parts. I will be a return customer. My sister bought the upright version of this vacuum cleaner a few years ago and I have never heard her complain about it. I would recommend Evans to anyone looking to buy a quality vacuum cleaner.

4
★★★★☆

We have a Riccar vacuum cleaner that we have been happy with for a few years now until recently it would turn off while using which became very frustrating. I took it back to Evans three times before it finally got fixed. They tried replacing different items until they figured out it may be the motor and/or circuit board. I admit I was not very happy about going back that many times before it finally was repaired correctly but the bottom line is they did make me a happy customer and the price was definitely right, no charge for all these replacement parts. I will be a return customer. My sister bought the upright version of this vacuum cleaner a few years ago and I have never heard her complain about it. I would recommend Evans to anyone looking to buy a quality vacuum cleaner.

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You can read my original review below. Every time I go back to Evans, I find another reason to thank God that I found that store. I had to take my vacuum back to Evans today because it was not picking up pet hair. I did everything I could think of (i.e. checking all the connections, changing the bag, cleaning the inside, checking for clogs), but could not figure out what the problem was. Eddie, their technician, checked the vacuum suction from top to bottom--all the way through. Like a good surgeon, he found what the problem was. I had vacuumed up a service repair tag that had wire attached to it. Once again, Evans saved the day. I didn't have to leave my vacuum and wait days or weeks to get it back. And they didn't charge me a penny since I bought my vacuum there. Where else can you get service like that?

When I find a business that is honest and goes above and beyond to help me, I tell everyone I know. I've been dealing with the people at Evans on Cooper Street for more than five years. I've lost count of how many times they could have charged me to the time they spent "diagnosing" what was wrong with my vacuum cleaner--and then when I asked how much I owed, they said, "Nothing." When we got a new vacuum, we bought it from Evans. I recently had to take our Riccar (best vacuum I've had in my whole life!) to Evans for repair. No warranty "fine print" hassles...unbelievably fast repair. Even when I move to Fort Worth, I'm still going to use Evans. It is so worth the drive!!

5
★★★★★

You can read my original review below. Every time I go back to Evans, I find another reason to thank God that I found that store. I had to take my vacuum back to Evans today because it was not picking up pet hair. I did everything I could think of (i.e. checking all the connections, changing the bag, cleaning the inside, checking for clogs), but could not figure out what the problem was. Eddie, their technician, checked the vacuum suction from top to bottom--all the way through. Like a good surgeon, he found what the problem was. I had vacuumed up a service repair tag that had wire attached to it. Once again, Evans saved the day. I didn't have to leave my vacuum and wait days or weeks to get it back. And they didn't charge me a penny since I bought my vacuum there. Where else can you get service like that?

When I find a business that is honest and goes above and beyond to help me, I tell everyone I know. I've been dealing with the people at Evans on Cooper Street for more than five years. I've lost count of how many times they could have charged me to the time they spent "diagnosing" what was wrong with my vacuum cleaner--and then when I asked how much I owed, they said, "Nothing." When we got a new vacuum, we bought it from Evans. I recently had to take our Riccar (best vacuum I've had in my whole life!) to Evans for repair. No warranty "fine print" hassles...unbelievably fast repair. Even when I move to Fort Worth, I'm still going to use Evans. It is so worth the drive!!

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1 out of 1 people found this review helpful.

Business Response:

Thank You Jon Evans
.

I think these people are wonderful! Fast, friendly service. They had everything I needed. Stuff I couldn't find anywhere else. I sent my 72 year old mother in there, they actually went out to her car and got it out for her and carried it into the store for her. They fixed it in 10 minutes, charged her $14.95 for a new belt, bag and unclogged it from all the cat hair, then put the vacuum back in the car for her.

5
★★★★★

I think these people are wonderful! Fast, friendly service. They had everything I needed. Stuff I couldn't find anywhere else. I sent my 72 year old mother in there, they actually went out to her car and got it out for her and carried it into the store for her. They fixed it in 10 minutes, charged her $14.95 for a new belt, bag and unclogged it from all the cat hair, then put the vacuum back in the car for her.

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1 out of 1 people found this review helpful.

Business Response:

Thank You Jon Evans
.

I own a small cleaning company, and whenever I have a vacuum in need of repair, I always take it to Evans. They have done me right over the last 12 years. When its too much to repair, they let me trade it towards a new one. I've tried the cheap cleaners from Walmart, they do not last at all! I've tried different brands, but Evans finally helped me find machines that work & last . Very knowledgable people. The price was fair for the quality. For me, my business is cleaning, so it is worth paying a little more. (also, no walmart crowds! and the employees actually take time to talk to me about my needs) I would recommend them. (and ps - I am a woman & have never felt they treated me any different than when my husband goes in)

4
★★★★☆

I own a small cleaning company, and whenever I have a vacuum in need of repair, I always take it to Evans. They have done me right over the last 12 years. When its too much to repair, they let me trade it towards a new one. I've tried the cheap cleaners from Walmart, they do not last at all! I've tried different brands, but Evans finally helped me find machines that work & last . Very knowledgable people. The price was fair for the quality. For me, my business is cleaning, so it is worth paying a little more. (also, no walmart crowds! and the employees actually take time to talk to me about my needs) I would recommend them. (and ps - I am a woman & have never felt they treated me any different than when my husband goes in)

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1 out of 1 people found this review helpful.

Business Response:

Thank you! Please let us know if we can help you in the future. Jon Evans
.

WHAT AN EXPERIENCE!!!!!! IN ALL MY YEARS I HAVE NEVER SEEN SUCH A SELECTION OF CLEANERS, KNOWLEDGABLE, POLITE, AND ACCOMMODATING!!!! I TOOK MY 20 YEAR OLD PANASONIC IN FOR SERVICE, INSTEAD OF TELLING ME IT WAS A DEAD DOG AND TRYING TO FORCE A SALE, THEY FIXED MY CLEANER, POLISHED IT UP TO LOOK BRAND NEW!!!!! THE PRICE WAS WAY WAY LESS THAN A NEW MACHINE, BUT SINCE I NEEDED AN EXTRA VAC FOR MY SUMMER HOME, THEY MADE ME AN OFFER TO BUY MY OLD ONE AND DISCOUNTED THE NEW ONE!!!!!!! LOOK FOR ME TO BE A REPEAT CUSTOMER!!!!!!!!

5
★★★★★

WHAT AN EXPERIENCE!!!!!! IN ALL MY YEARS I HAVE NEVER SEEN SUCH A SELECTION OF CLEANERS, KNOWLEDGABLE, POLITE, AND ACCOMMODATING!!!! I TOOK MY 20 YEAR OLD PANASONIC IN FOR SERVICE, INSTEAD OF TELLING ME IT WAS A DEAD DOG AND TRYING TO FORCE A SALE, THEY FIXED MY CLEANER, POLISHED IT UP TO LOOK BRAND NEW!!!!! THE PRICE WAS WAY WAY LESS THAN A NEW MACHINE, BUT SINCE I NEEDED AN EXTRA VAC FOR MY SUMMER HOME, THEY MADE ME AN OFFER TO BUY MY OLD ONE AND DISCOUNTED THE NEW ONE!!!!!!! LOOK FOR ME TO BE A REPEAT CUSTOMER!!!!!!!!

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Business Response:

Thank You Jon Evans
.

I have taken my kirby to them several times over the last 20 years. They offer fast, efficient service and their prices were reasonable. They also sell parts for all kinds of machines.

PROS: great service
CONS: none

5
★★★★★

I have taken my kirby to them several times over the last 20 years. They offer fast, efficient service and their prices were reasonable. They also sell parts for all kinds of machines.

PROS: great service
CONS: none

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1 out of 1 people found this review helpful.

Business Response:

Thank You Jon Evans
.

If you want a vacuum and you want one that is going to last...look no farther than Evans. You will not find the cheap boxed Vacuums like at Walmart. What you will find are Salepeople who KNOW vacuums. They know what to recommend for what you are looking for. When you buy a Vacuum from Evans, you know that you have bought a Vacuum for the next 20-30 years.

I also recommend them for Vacuum Repair. My mom has had the same Hoover or Kirby (I can't recall) for 15 years. It went Kaput, yet she refused to get rid of it as she said it was the best Vacuum she ever owned. I took it to Evans and not only did they repair it they made it operate like Brand New!!

PROS: THEY REALLY KNOW THEIR VACUUMS!!
CONS: Pricey

4
★★★★☆

If you want a vacuum and you want one that is going to last...look no farther than Evans. You will not find the cheap boxed Vacuums like at Walmart. What you will find are Salepeople who KNOW vacuums. They know what to recommend for what you are looking for. When you buy a Vacuum from Evans, you know that you have bought a Vacuum for the next 20-30 years.

I also recommend them for Vacuum Repair. My mom has had the same Hoover or Kirby (I can't recall) for 15 years. It went Kaput, yet she refused to get rid of it as she said it was the best Vacuum she ever owned. I took it to Evans and not only did they repair it they made it operate like Brand New!!

PROS: THEY REALLY KNOW THEIR VACUUMS!!
CONS: Pricey

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Business Response:

Thank You Check our prices now Im sure you will find them very much inline
.

If i ever have to buy another vacume i wont wast my time at store like wal-mart, ill go staright to evans. They have a great selection to choose from and not only do they sell vacuumes but they also reapair those worn out ones.

5
★★★★★

If i ever have to buy another vacume i wont wast my time at store like wal-mart, ill go staright to evans. They have a great selection to choose from and not only do they sell vacuumes but they also reapair those worn out ones.

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1 out of 1 people found this review helpful.

Business Response:

Thank You Jon Evans
 

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