Pavlov Michael W DVM Pavlov's Dog & Cat Hospital

★★★★☆
29.518 -98.6362
Map and Directions to Pavlov Michael W DVM Pavlov's Dog & Cat Hospital

210-521-8236

8236 Bandera Rd

San Antonio, TX

78250

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About Pavlov Michael W DVM Pavlov's Dog & Cat Hospital

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Reviews 1 - 18 of 18.
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After 10 years of using Pavlov's, I am sad to say we will no longer be going there for pet care. It seems that they have grown in clientele and no longer have time to provide quality care. My most recent experience (yesterday) was taking my 13 year old husky in for a groom. They charged me a $10 fee because they said she is too hard to groom because she tends to want to bite. I replied, "Huh? That's odd...we've been coming every other month for 10 years...she has never been charged that...she has a muzzle first sticker on her file." Then they brought Nika out and they had cut a tumor on her and she was bleeding. When I mentioned it the girl tried to tell me they didn't do it. They wouldn't clean it either. I was obviously upset, but not being rude. When I asked for a complaint form or to have Dr. Pavlov call me, they took their time. When I asked them to speed it up, the receptionist told me to leave and that I and my pets would never be welcome at Pavlov's again. I said, "That is not a problem, as I'm not receiving quality care. I would still like the complaint form so that someone else's pet is not harmed."
I would not recommend taking your pets to Pavlovs anymore. Sad, but as a business grows and ages sometimes it isn't as good as it was at first.

1
★☆☆☆☆

After 10 years of using Pavlov's, I am sad to say we will no longer be going there for pet care. It seems that they have grown in clientele and no longer have time to provide quality care. My most recent experience (yesterday) was taking my 13 year old husky in for a groom. They charged me a $10 fee because they said she is too hard to groom because she tends to want to bite. I replied, "Huh? That's odd...we've been coming every other month for 10 years...she has never been charged that...she has a muzzle first sticker on her file." Then they brought Nika out and they had cut a tumor on her and she was bleeding. When I mentioned it the girl tried to tell me they didn't do it. They wouldn't clean it either. I was obviously upset, but not being rude. When I asked for a complaint form or to have Dr. Pavlov call me, they took their time. When I asked them to speed it up, the receptionist told me to leave and that I and my pets would never be welcome at Pavlov's again. I said, "That is not a problem, as I'm not receiving quality care. I would still like the complaint form so that someone else's pet is not harmed."
I would not recommend taking your pets to Pavlovs anymore. Sad, but as a business grows and ages sometimes it isn't as good as it was at first.

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.

Our pup is a Cairn Terrier rescue. She was a Puppy Mill producer for 6 yrs and lived in a crate her entire life. Pavlov's has treated her with great respect and dignity. They pulled 11 of her 42 teeth, treated her ear infection, tested her for everything and provided encouragement. We are impressed!! The docs and techs are excellent to work with and do their job well.

The front desk staff needs a bit of finesse in handling customers and getting what the doctor ordered. Overall a great vet!

4
★★★★☆

Our pup is a Cairn Terrier rescue. She was a Puppy Mill producer for 6 yrs and lived in a crate her entire life. Pavlov's has treated her with great respect and dignity. They pulled 11 of her 42 teeth, treated her ear infection, tested her for everything and provided encouragement. We are impressed!! The docs and techs are excellent to work with and do their job well.

The front desk staff needs a bit of finesse in handling customers and getting what the doctor ordered. Overall a great vet!

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Latest reviews from Citysearch.

.

Well I've taken my pets to Dr. Pavlov for 11 years now and he and his vets are the greatest! Dr's. Peters and Pavlov so loving and kind with the animals and you can tell they really cares. they are quite conservative on trying to get you

6
★★★★★

Well I've taken my pets to Dr. Pavlov for 11 years now and he and his vets are the greatest! Dr's. Peters and Pavlov so loving and kind with the animals and you can tell they really cares. they are quite conservative on trying to get you

.

After 10 years of using Pavlov's, I am sad to say we will no longer be going there for pet care. It seems that they have grown in clientele and no longer have time to provide quality care. My most recent experience (yesterday) was taking my 13 year old husky in for a groom. They charged me a $10 fee because they said she is too hard to groom because she tends to want to bite. I replied, "Huh? That's odd...we've been coming every other month for 10 years...she has never been charged that...she has a muzzle first sticker on her file." Then they brought Nika out and they had cut a tumor on her and she was bleeding. When I mentioned it the girl tried to tell me they didn't do it. They wouldn't clean it either. I was obviously upset, but not being rude. When I asked for a complaint form or to have Dr. Pavlov call me, they took their time. When I asked them to speed it up, the receptionist told me to leave and that I and my pets would never be welcome at Pavlov's again. I said, "That is not a problem, as I'm not receiving quality care. I would still like the complaint form so that someone else's pet is not harmed."

I would not recommend taking your pets to Pavlovs anymore. Sad, but as a business grows and ages sometimes it isn't as good as it was at first.

1
★☆☆☆☆

After 10 years of using Pavlov's, I am sad to say we will no longer be going there for pet care. It seems that they have grown in clientele and no longer have time to provide quality care. My most recent experience (yesterday) was taking my 13 year old husky in for a groom. They charged me a $10 fee because they said she is too hard to groom because she tends to want to bite. I replied, "Huh? That's odd...we've been coming every other month for 10 years...she has never been charged that...she has a muzzle first sticker on her file." Then they brought Nika out and they had cut a tumor on her and she was bleeding. When I mentioned it the girl tried to tell me they didn't do it. They wouldn't clean it either. I was obviously upset, but not being rude. When I asked for a complaint form or to have Dr. Pavlov call me, they took their time. When I asked them to speed it up, the receptionist told me to leave and that I and my pets would never be welcome at Pavlov's again. I said, "That is not a problem, as I'm not receiving quality care. I would still like the complaint form so that someone else's pet is not harmed."

I would not recommend taking your pets to Pavlovs anymore. Sad, but as a business grows and ages sometimes it isn't as good as it was at first.

Pros: Until recently they were very good with my dogs

Cons: Seems that the office staff has turned over and is rude

.

First off I have no complaints with Dr. Pavlov or his staff. He loves animals, and when you watch him give your animals an exam, it shows.

No other vet has handled my family's pets from cats to chihuahuas to pitbulls with such tender care. No matter how big or small, there was that same gentle touch, the softness in his voice, and the intense gaze he has as he's assessing them.

He is extremely honest, and that is what you need. This is your family member being seen, you want the truth and nothing but the truth.

My family has been going to him for 15 years. I wouldn't go anywhere else. I've moved from one zip code to another, to Hawaii, and back. It didn't matter. My records never got deleted, I have not once seen him being rude or cruel. He is excellent at giving shots, does beautiful work spaying and neutering as well as declawing. The man is an awesome surgeon as well. My kids came out with minimal scars, and they healed quickly.

I cannot sing enough praise about Dr. Pavlov and his staff. When my little girl passed away, he was kind enough to console me as I had no family here in town when it happened. He's helped me cope through a lot with my kids. From allergic reactions from bug bites and keeping them at the hospital to make sure that it didn't spread to their airways (it had spread up to her rib cage by that point), to fixing cherry eye in both eyes of my son, to fixing his allergic reactions to Avoderm dog food (he broke out in cysts all over his body), this man has been there for me through it all. He's always been kind, and explained things to the point a moron would know what to do.

The only complaint I have about the hospital, is the one female vet who works there. She's short, fat, wears glasses and she has a lazy left eye. She's made my dogs scream when she was giving a subcutaneous shot. THERE IS NO REASON for a dog who is holding still, to scream when getting a subcu shot. Dr. Pavlov has NEVER made any of my kids cry or scream when giving shots. He also cleans them with alcohol which this woman does not. I told her my son had allergic hives, she didn't even look at his skin. She just wanted me to reschedule with her. lol.

It makes me sad because these new vets are slowly demolishing what Pavlov has worked so hard for all these years.

If you go, schedule with Dr. Pavlov. Ask for him and only him. Don't just go there and say you want an appointment. Be specific and ask for Dr. Pavlov, ask for the best.

5
★★★★★

First off I have no complaints with Dr. Pavlov or his staff. He loves animals, and when you watch him give your animals an exam, it shows.

No other vet has handled my family's pets from cats to chihuahuas to pitbulls with such tender care. No matter how big or small, there was that same gentle touch, the softness in his voice, and the intense gaze he has as he's assessing them.

He is extremely honest, and that is what you need. This is your family member being seen, you want the truth and nothing but the truth.

My family has been going to him for 15 years. I wouldn't go anywhere else. I've moved from one zip code to another, to Hawaii, and back. It didn't matter. My records never got deleted, I have not once seen him being rude or cruel. He is excellent at giving shots, does beautiful work spaying and neutering as well as declawing. The man is an awesome surgeon as well. My kids came out with minimal scars, and they healed quickly.

I cannot sing enough praise about Dr. Pavlov and his staff. When my little girl passed away, he was kind enough to console me as I had no family here in town when it happened. He's helped me cope through a lot with my kids. From allergic reactions from bug bites and keeping them at the hospital to make sure that it didn't spread to their airways (it had spread up to her rib cage by that point), to fixing cherry eye in both eyes of my son, to fixing his allergic reactions to Avoderm dog food (he broke out in cysts all over his body), this man has been there for me through it all. He's always been kind, and explained things to the point a moron would know what to do.

The only complaint I have about the hospital, is the one female vet who works there. She's short, fat, wears glasses and she has a lazy left eye. She's made my dogs scream when she was giving a subcutaneous shot. THERE IS NO REASON for a dog who is holding still, to scream when getting a subcu shot. Dr. Pavlov has NEVER made any of my kids cry or scream when giving shots. He also cleans them with alcohol which this woman does not. I told her my son had allergic hives, she didn't even look at his skin. She just wanted me to reschedule with her. lol.

It makes me sad because these new vets are slowly demolishing what Pavlov has worked so hard for all these years.

If you go, schedule with Dr. Pavlov. Ask for him and only him. Don't just go there and say you want an appointment. Be specific and ask for Dr. Pavlov, ask for the best.

Pros: Awesome vet clinic

Cons: There is one vet who works there...beware.

.

We have a pet that we took in and needed medication for an infection. The doctor prescribed the needed medication, then asked if I was comfortable giving pills. I asked her to demonstrate and she did, but was not instructive - offered no tips or help, or even any recommendations on making the process easier. Thank goodness for the internet or I would not know what to do!

She also said she thought our pet needed x-rays, but was unable to tell me WHY she needed x-rays. I asked her several times about that and she was simply not able to communicate the need for x-rays. Our budget is tight and I pressed her on the reason for x-rays - the doctor simply couldn't tell me why we needed x-rays. Then I asked her for an estimate about the cost of the xrays. She told me that it would just be $90. I called me husband and we discussed it and determined that there might be a good reason for xrays.

Then I went out to schedule the xrays with the staff. The "computer lady" set up the appointment. I asked again about the price of the xrays to double check the doctor. (These folks seemed like untrained friends of the owner or something - just didn't instill in me any confidence that they knew what they were doing). The computer lady said "Oh it is going to be WAY MORE than $90... oh, and by the way we have to charge you an additional $7 for a flea pill... and $35 for anesthesia... and $35 more for post anesthesia medication..." At that point I felt like I was experiencing both an incredibly rude woman and being bait and switched! I said,"This seems deceptive - the doctor told me it would be $90... what are all these other things?" The lady went on and on about how they have "things that come up" whenever they do xrays... The more she talked the more I felt that this place was just pumping us for cash... It has never been clean and I would NEVER leave my pet there for an extended time... and they were telling us that was just what we were going to have to do. After I came home I called a friend who has years of experience with pets - she urged me to cancel the xray appointment because it seemed unnecessary... Tests are for a reason and it is no good putting your pet through some test because the doctor wants to pump you for cash!

After this, we plan to just find another vet - the doctor we saw was not able to communicate well enough to tell me WHY she thought we needed xrays... the staff were unbelievably rude... and the exam rooms and entry area are dirty. Sure it is less expensive for the ... but I would rather be able to be told exactly WHAT is going on, and WHY the doctor feels that is necessary, and exactly what the charges I can expect will be - without having to get a verbal beating by the front office staff - who seem untrained and incompetent themselves.

5
★★★★★

We have a pet that we took in and needed medication for an infection. The doctor prescribed the needed medication, then asked if I was comfortable giving pills. I asked her to demonstrate and she did, but was not instructive - offered no tips or help, or even any recommendations on making the process easier. Thank goodness for the internet or I would not know what to do!

She also said she thought our pet needed x-rays, but was unable to tell me WHY she needed x-rays. I asked her several times about that and she was simply not able to communicate the need for x-rays. Our budget is tight and I pressed her on the reason for x-rays - the doctor simply couldn't tell me why we needed x-rays. Then I asked her for an estimate about the cost of the xrays. She told me that it would just be $90. I called me husband and we discussed it and determined that there might be a good reason for xrays.

Then I went out to schedule the xrays with the staff. The "computer lady" set up the appointment. I asked again about the price of the xrays to double check the doctor. (These folks seemed like untrained friends of the owner or something - just didn't instill in me any confidence that they knew what they were doing). The computer lady said "Oh it is going to be WAY MORE than $90... oh, and by the way we have to charge you an additional $7 for a flea pill... and $35 for anesthesia... and $35 more for post anesthesia medication..." At that point I felt like I was experiencing both an incredibly rude woman and being bait and switched! I said,"This seems deceptive - the doctor told me it would be $90... what are all these other things?" The lady went on and on about how they have "things that come up" whenever they do xrays... The more she talked the more I felt that this place was just pumping us for cash... It has never been clean and I would NEVER leave my pet there for an extended time... and they were telling us that was just what we were going to have to do. After I came home I called a friend who has years of experience with pets - she urged me to cancel the xray appointment because it seemed unnecessary... Tests are for a reason and it is no good putting your pet through some test because the doctor wants to pump you for cash!

After this, we plan to just find another vet - the doctor we saw was not able to communicate well enough to tell me WHY she thought we needed xrays... the staff were unbelievably rude... and the exam rooms and entry area are dirty. Sure it is less expensive for the ... but I would rather be able to be told exactly WHAT is going on, and WHY the doctor feels that is necessary, and exactly what the charges I can expect will be - without having to get a verbal beating by the front office staff - who seem untrained and incompetent themselves.

Pros: rude staff, poor medical practices, poor communication

Cons: doctor condescending, not helpful, staff rude

.

I have been taking my pets to Dr. Pavolv for 16 years. The care has always been top notch, friendly, caring and the cost is never over priced like other places. This is the only place to which I will always take my pets .

5
★★★★★

I have been taking my pets to Dr. Pavolv for 16 years. The care has always been top notch, friendly, caring and the cost is never over priced like other places. This is the only place to which I will always take my pets .

Pros: Great service, great care, low price

Cons: very busy

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We've been taking our pets to Pavlov's since our kids were small and our critters were kittens and puppies.
Now, the kids are grown and the pets have had long healthy lives thanks to Dr. Pavlov and his staff. My grandchildren take their pets to him now. You don't pay for a lot of fluff, instead you get great medical care. Over the years the staff has shown how much they love pets and care about their well being. You see it in their smiles and tears. Thank you Pavlov's!

5
★★★★★

We've been taking our pets to Pavlov's since our kids were small and our critters were kittens and puppies.
Now, the kids are grown and the pets have had long healthy lives thanks to Dr. Pavlov and his staff. My grandchildren take their pets to him now. You don't pay for a lot of fluff, instead you get great medical care. Over the years the staff has shown how much they love pets and care about their well being. You see it in their smiles and tears. Thank you Pavlov's!

Pros: Quality Medical Care- Caring Staff, Not Expensive

.

I recently moved here and took my cat Bootsie to this office. She had an eye infection and they gave me some salve.

When I tried to renew the medication, they informed me the vet had to schedule an appointment before the medication could be prescribed. I understood this but I had to go out of town on business for two weeks; the vet tech argued with me and said before the medication could be renewed, I had to bring Bootsie in. I told her I had to leave town and that if they could renew the salve, I would make an appointment when I returned. She kept arguing...it was apparent to me that this office just wants more money and does not really care about the animals.

I used to work for Best Friend Animal Society and this kind of behavior to me is unacceptable. I have two other cats and a dog, so they lost some business.

Good news is that I found a vet here in San Antonio that really cares about your animals, unlike these people who just do the "hard sell."

5
★★★★★

I recently moved here and took my cat Bootsie to this office. She had an eye infection and they gave me some salve.

When I tried to renew the medication, they informed me the vet had to schedule an appointment before the medication could be prescribed. I understood this but I had to go out of town on business for two weeks; the vet tech argued with me and said before the medication could be renewed, I had to bring Bootsie in. I told her I had to leave town and that if they could renew the salve, I would make an appointment when I returned. She kept arguing...it was apparent to me that this office just wants more money and does not really care about the animals.

I used to work for Best Friend Animal Society and this kind of behavior to me is unacceptable. I have two other cats and a dog, so they lost some business.

Good news is that I found a vet here in San Antonio that really cares about your animals, unlike these people who just do the "hard sell."

Pros: None

Cons: Very hard sell

.

We had been going to this vet for 3 years. We had a older cat that came to them with skin problems. No vet could figure out what her problem was, but they treated her the best she could. We had to put her down and they were very sweet to us during that hard time. The only major problem we had with them with our cat was when we boarded her in their kennel. When we picked her up she was COVERED in scabs and was sick. We considered this odd because they knew of her condition (since it was her vet). We even had them make note of it. My husband took her in to Dr. Pavlov, and he gave us meds for her without charge.

But in the case of our dog, we've had an issue. We took our dog to their kennel for 10 days. He went in completely healthy. When we picked him up he had lost almost 10 pounds. We never received a call or were told about his weight loss. We got him groomed and you could see every rib and his spine. Once again, my husband took the dog in to show Dr. Pavlov the severity of the weight loss. They ended up refunding us the money for the kennel because of this. We decided to keep him as a vet, but no longer kennel any animal there. We didn't have a problem with the doctors, just the kennel techs.

A week ago we went in to get our next batch of heartworm meds for our dog, and were surprised to find out they had closed our account. They never even told us. Instead they waited for us to come into the office. Luckily for them, we are not people to make a scene. But, we found this to be very unprofessional. It is ultimately their decision (or ours) when it comes to closing an account. But a good business would inform us of that ahead of time instead of making us wait in a long line to find out this information.

**Since we picked up our dog from the kennel, we have had a VERY difficult time helping him gain the weight back. He has also started to show signs of being very sick. A part of me wonders if he caught something in their kennel (since he is an indoor dog). His new vet should inform us tomorrow.

1
★☆☆☆☆

We had been going to this vet for 3 years. We had a older cat that came to them with skin problems. No vet could figure out what her problem was, but they treated her the best she could. We had to put her down and they were very sweet to us during that hard time. The only major problem we had with them with our cat was when we boarded her in their kennel. When we picked her up she was COVERED in scabs and was sick. We considered this odd because they knew of her condition (since it was her vet). We even had them make note of it. My husband took her in to Dr. Pavlov, and he gave us meds for her without charge.

But in the case of our dog, we've had an issue. We took our dog to their kennel for 10 days. He went in completely healthy. When we picked him up he had lost almost 10 pounds. We never received a call or were told about his weight loss. We got him groomed and you could see every rib and his spine. Once again, my husband took the dog in to show Dr. Pavlov the severity of the weight loss. They ended up refunding us the money for the kennel because of this. We decided to keep him as a vet, but no longer kennel any animal there. We didn't have a problem with the doctors, just the kennel techs.

A week ago we went in to get our next batch of heartworm meds for our dog, and were surprised to find out they had closed our account. They never even told us. Instead they waited for us to come into the office. Luckily for them, we are not people to make a scene. But, we found this to be very unprofessional. It is ultimately their decision (or ours) when it comes to closing an account. But a good business would inform us of that ahead of time instead of making us wait in a long line to find out this information.

**Since we picked up our dog from the kennel, we have had a VERY difficult time helping him gain the weight back. He has also started to show signs of being very sick. A part of me wonders if he caught something in their kennel (since he is an indoor dog). His new vet should inform us tomorrow.

Pros: Easy to get with an appointment

Cons: Never getting the same vet, bad kennel service

.

Me, my sisters, and my mom have been going to Dr. Pavlov's for about 15 years. There really is a Dr. Pavlov, but there are other vets as well. We have never had any experiences with rude staff, or being "talked down to". I suspect some of the bad ratings may have been from some of the vets who were not there for long. Over the years we have had several emergencies and lost some animals. The staff was also caring and couteous. Not ovepriced either. Sure the building is older and does not have a fancy waiting room, but you WILL pay extra for that. My cats and dogs sure don't care.

5
★★★★★

Me, my sisters, and my mom have been going to Dr. Pavlov's for about 15 years. There really is a Dr. Pavlov, but there are other vets as well. We have never had any experiences with rude staff, or being "talked down to". I suspect some of the bad ratings may have been from some of the vets who were not there for long. Over the years we have had several emergencies and lost some animals. The staff was also caring and couteous. Not ovepriced either. Sure the building is older and does not have a fancy waiting room, but you WILL pay extra for that. My cats and dogs sure don't care.

Pros: Great Staff, priced fair

Cons: can't always get a same day appointment

.

I've been to Pavlov's Pet Hospital about 4 or 5 times now. I have a 2 1/2 month pitbull puppy and I've taken her here ever since I've had her. The staff is really friendly and they know my puppy as soon as I bring her in. She's been there twice for shots and then two more times to cure a coccidia problem. The second time I brought her which was the first time I noticed something was wrong with her stool, the veterinarian that treated her that time was extremely rude and talked over me and kind of made me feel that her problem wasn't at all a big concern and that I in some sort of way was the cause of it. I did not get a chance to look at his name tag but I hope that wasn't Dr. Pavlov, if there is a Dr. Pavlov. The first time I brought my dog there for her shots and the other remaining times I've been there, another veterinarian took care of my dog and was EXTREMELY pleasant. The waiting room isn't that bad, plain yes, but who are we trying to appease here, the owners or the pets who don't care whatsoever? I'm pretty sure if they had a luxurious waiting area then you definitely would be paying more for everything else. Each visit has been affordable and the staff is really very customer-oriented. Except for that one veterinarian, I would have to say I really enjoy taking my puppy here, I know that she is getting the best care and that I am not getting royally screwed over on the price.

4
★★★★☆

I've been to Pavlov's Pet Hospital about 4 or 5 times now. I have a 2 1/2 month pitbull puppy and I've taken her here ever since I've had her. The staff is really friendly and they know my puppy as soon as I bring her in. She's been there twice for shots and then two more times to cure a coccidia problem. The second time I brought her which was the first time I noticed something was wrong with her stool, the veterinarian that treated her that time was extremely rude and talked over me and kind of made me feel that her problem wasn't at all a big concern and that I in some sort of way was the cause of it. I did not get a chance to look at his name tag but I hope that wasn't Dr. Pavlov, if there is a Dr. Pavlov. The first time I brought my dog there for her shots and the other remaining times I've been there, another veterinarian took care of my dog and was EXTREMELY pleasant. The waiting room isn't that bad, plain yes, but who are we trying to appease here, the owners or the pets who don't care whatsoever? I'm pretty sure if they had a luxurious waiting area then you definitely would be paying more for everything else. Each visit has been affordable and the staff is really very customer-oriented. Except for that one veterinarian, I would have to say I really enjoy taking my puppy here, I know that she is getting the best care and that I am not getting royally screwed over on the price.

Pros: Great prices, knowledgeable, friendly staff, caring vets

Cons: one bad vet

.

Dr. Pavlov is the worst vet I've ever taken my dog to, in her entire 12 years of life. I just relocated to San Antonio and was trying to find a vet that we could start getting adjusted to. I took her today to get checked up, because as she is 12 years old, I believe she has early stages of arthritis. When I told him why I brought her there he rudely said that she's fat. He asked me what I was feeding her and told him that I was feeding her exactly what he put her on a few months earlier, and have been exercising her as well. He was explaining that she could have thyroid problems that's why she's not losing weight, and that the only way we'd know that is if they did bloodwork. But they did not have "time" to do it, and they did not have "time" to do x-rays, I went in at 4pm and they close at 7pm. He did though, say I could leave with arthritis meds for her that could cause liver damage over the two weeks she'd take them. Everything he said was in a sarcastic manner, it's like he didn't want my service.

You get exactly what you pay for here, the cheaper you pay, the crappier service you get.

Don't take your pet to Dr. Pavlov, he's an embarassment.

1
★☆☆☆☆

Dr. Pavlov is the worst vet I've ever taken my dog to, in her entire 12 years of life. I just relocated to San Antonio and was trying to find a vet that we could start getting adjusted to. I took her today to get checked up, because as she is 12 years old, I believe she has early stages of arthritis. When I told him why I brought her there he rudely said that she's fat. He asked me what I was feeding her and told him that I was feeding her exactly what he put her on a few months earlier, and have been exercising her as well. He was explaining that she could have thyroid problems that's why she's not losing weight, and that the only way we'd know that is if they did bloodwork. But they did not have "time" to do it, and they did not have "time" to do x-rays, I went in at 4pm and they close at 7pm. He did though, say I could leave with arthritis meds for her that could cause liver damage over the two weeks she'd take them. Everything he said was in a sarcastic manner, it's like he didn't want my service.

You get exactly what you pay for here, the cheaper you pay, the crappier service you get.

Don't take your pet to Dr. Pavlov, he's an embarassment.

Pros: Price

Cons: Rude staff, disgusting veteranarian.

.

I've taken my dogs to Pavlov's for 10+ years now. "Dr. P" as some family members refer to him is fantastic. He really does care very much for the animals and takes excellent care of them. (And being a woman I have never encountered even a hint of the attitude the first reviewer mentioned...) Although I have thought some of the other vets under him were a little strange, no matter which vet I got they always took great care of my dogs and cared about them. His prices are very fair as well.

4
★★★★☆

I've taken my dogs to Pavlov's for 10+ years now. "Dr. P" as some family members refer to him is fantastic. He really does care very much for the animals and takes excellent care of them. (And being a woman I have never encountered even a hint of the attitude the first reviewer mentioned...) Although I have thought some of the other vets under him were a little strange, no matter which vet I got they always took great care of my dogs and cared about them. His prices are very fair as well.

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I love , love love this vet hospital! I've been taking my animals to Dr. Pavlov for 8 years when my cat was diagnosed with FIP and Dr. Pavlov did an awesome job at comforting myself and my family once we knew for sure it was time for Sam to go. I trust NO other vet with the lives of my animals. Never had a rude experience. They can't always get you in that day but that goes to show how popular his place is and how people trust the vets there. We were so impressed with our handling that my daughter made a child's book about our experience with him and our cat. It currently stays in the waiting room being proudly displayed. Catchy name for a vet don't ya think?

5
★★★★★

I love , love love this vet hospital! I've been taking my animals to Dr. Pavlov for 8 years when my cat was diagnosed with FIP and Dr. Pavlov did an awesome job at comforting myself and my family once we knew for sure it was time for Sam to go. I trust NO other vet with the lives of my animals. Never had a rude experience. They can't always get you in that day but that goes to show how popular his place is and how people trust the vets there. We were so impressed with our handling that my daughter made a child's book about our experience with him and our cat. It currently stays in the waiting room being proudly displayed. Catchy name for a vet don't ya think?

Pros: wonderful caring staff

Cons: none

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I have been a client of Dr. Pavlov's for a number of years now and though the facility is an older building and very plain on the inside waiting area, the service has always been perfect for us. The staff always tries to get us in the same day I call or whenever is convenient for us. The handling of our pets during exams (both dog and cat) has always been very gentle but thorough. They always answer ALL of my questions. I have never been price "gouged" or "shocked" by a bill, ever. The staff does not prescribe unnecessary products and will let you know if there is a home remedy you can do instead of a pricey name brand treatment. We travel overseas often and Dr. Pavlov has prepared all necessary lab tests, shots and health certificates needed for us to keep our pets with us for 3 countries now. The office does sometimes have new people in the front as receptionists, and some may not have given the warm fuzzy feelings we have expected or wanted that day, but anytime I have ever brought that to the staff's attention, it never happened again. I have a very friendly relationship with the girls up there, and please believe me when I say that the office stays very busy, and there is VERY little space behind that counter (especially with the big black dog in the middle of the floor), and sometimes the girls are reaching over or behind or over each other to get a record or swipe a card, grab a pen and so forth--but the bottom line is you are there for the care of your pets--and the care has always been ABSOLUTELY POSITIVELY WONDERFUL. You WILL SOMETIMES wait a little for your appointment, or to pay your bill, but I think they are worth it time and time again. Have a little patience for them and they will prove they are worth the wait! I promise. They also do grooming and boarding. I have used both and I am just as happy with those services as well.

5
★★★★★

I have been a client of Dr. Pavlov's for a number of years now and though the facility is an older building and very plain on the inside waiting area, the service has always been perfect for us. The staff always tries to get us in the same day I call or whenever is convenient for us. The handling of our pets during exams (both dog and cat) has always been very gentle but thorough. They always answer ALL of my questions. I have never been price "gouged" or "shocked" by a bill, ever. The staff does not prescribe unnecessary products and will let you know if there is a home remedy you can do instead of a pricey name brand treatment. We travel overseas often and Dr. Pavlov has prepared all necessary lab tests, shots and health certificates needed for us to keep our pets with us for 3 countries now. The office does sometimes have new people in the front as receptionists, and some may not have given the warm fuzzy feelings we have expected or wanted that day, but anytime I have ever brought that to the staff's attention, it never happened again. I have a very friendly relationship with the girls up there, and please believe me when I say that the office stays very busy, and there is VERY little space behind that counter (especially with the big black dog in the middle of the floor), and sometimes the girls are reaching over or behind or over each other to get a record or swipe a card, grab a pen and so forth--but the bottom line is you are there for the care of your pets--and the care has always been ABSOLUTELY POSITIVELY WONDERFUL. You WILL SOMETIMES wait a little for your appointment, or to pay your bill, but I think they are worth it time and time again. Have a little patience for them and they will prove they are worth the wait! I promise. They also do grooming and boarding. I have used both and I am just as happy with those services as well.

Pros: honesty, quality care, availability, affordability, thorough explainations, full service

Cons: busy intersection, busy office-you may wait to get in or pay some days

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I have been to Pavlov's and I have never seen such a rude human being. Dr. Pavlov is cheap and cruel and is very degrateing towards women. I think he needs to return to Bolgaria where he comes from because this United States does not need this type of man in this country.He is very aggressive towards animals and his clinic is cheap and trashy like the uneducated staff that he has.

1
★☆☆☆☆

I have been to Pavlov's and I have never seen such a rude human being. Dr. Pavlov is cheap and cruel and is very degrateing towards women. I think he needs to return to Bolgaria where he comes from because this United States does not need this type of man in this country.He is very aggressive towards animals and his clinic is cheap and trashy like the uneducated staff that he has.

Pros: None

Cons: It all sucked!

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Busy place, lots of people must really love Dr. Pavlov and his staff, we sure do.
Very courteous and caring.
Great groomers too. We've never had a complaint.

5
★★★★★

Busy place, lots of people must really love Dr. Pavlov and his staff, we sure do.
Very courteous and caring.
Great groomers too. We've never had a complaint.

Pros: Excellent service, intelligent and committed doctors

Cons: always busy, so make an appointment

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