Sam Houston Family Clinic

★★☆☆☆
30.7145 -95.562
Map and Directions to Sam Houston Family Clinic

936-294-0152

179 Interstate 45 S Ste 300

Huntsville, TX

77340

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About Sam Houston Family Clinic

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Health & Medical

Health & Medical
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Reviews 1 - 17 of 17.
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My son goes here because he has no insurance. The wait can be long, the office staff indifferent, but the doctor care has always been good. I have gone here myself a few times. We go here ONLY for simpler medical issues- allergies, congestion, colds. I would not go here for more complex conditions. I agree there seem to be a lot of Hispanics who go here, but we are white and have never felt like we are getting lesser attention because of that.

3
★★★☆☆

My son goes here because he has no insurance. The wait can be long, the office staff indifferent, but the doctor care has always been good. I have gone here myself a few times. We go here ONLY for simpler medical issues- allergies, congestion, colds. I would not go here for more complex conditions. I agree there seem to be a lot of Hispanics who go here, but we are white and have never felt like we are getting lesser attention because of that.

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The doctors and PA's at this clinic are good, but the nurses and office staff are awful. I had to re do paperwork every time I came in. When giving my baby vaccinations, I felt that they were overly rough with him. I had 2 sets of vaccinations done there, and they failed to write down the second set. As a result he will probably have to have them all done over again so i can get him into a mother's day out program.

3
★★★☆☆

The doctors and PA's at this clinic are good, but the nurses and office staff are awful. I had to re do paperwork every time I came in. When giving my baby vaccinations, I felt that they were overly rough with him. I had 2 sets of vaccinations done there, and they failed to write down the second set. As a result he will probably have to have them all done over again so i can get him into a mother's day out program.

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It is not the best clinic in the world but, it is great for those that can't afford to pay for perfectly happy employees and a beautiful decor. I have insurance and I am not hispanic. I am a young white women with 2 young children and a husband. I can afford to visit a more expensive clinic but, I prefer this one. I have used serveral doctors in the offices next to the hospital and have not had much luck. I don't mind waiting for proper care. I typically do not make an appointment but, as long as you go before noon an a weekday the wait is not bad. The most I have ever waited was an hour but, that was a day that I came at about 3 in the afternoon. These people that have commented on the rude office staff are correct but, again you can go and 3 times as much if you are so concerned with a friendly office staff. I have never witnessed the receptionist be outright rude but, she not friendly and professional. She does take personal calls while people are standing at the desk waiting. She and another person that works I think on billing or something else in the office are constantly having personal conversations in full view of the lobby and not even stopping to assist customers at the desk. I have seen several nurses at the clinic and some are more friendly than others but, they have always been polite and respectful. I have 2 young children that I often have to bring with me since I am a stay at home mom. The nurses absolutely love the kids and make them feel welcome. They have kept an eye on the kids so that I could use the restroom. I can often hear the nurses talking in the hallway which to me is unprofessional but, again that is an atmosphere thing that you can get elsewhere for 3 times the cost. I think there are 3 different doctors there. I have only seen two of them. The older female seemed very rushed and didn't spend much time with me. She didn't even sit down which was odd to me but, she did her job. The younger women is very nice and really takes the time to talk to you and explain what is wrong and what I need to do to get better. I have persistant UTI's and she has given some suggests on what could be causing it (we are trying different laundry soaps and making sure to clean myself after sex and swimming and stuff). I am hoping her suggestions will work but, some women are just more prone to these infections. I can't blame the doctor for this. I am pretty particular when it comes to doctors and I love these doctors. I would prefer a quick to the point doctor that solves the problem rather than a doctor who comes in and coddles me but, doesn't fix the problem. To those that are on here complaining about them only treating your problems and not trying to solve it. This is a low income clinic it is not a specialty clinic and if you are have a cronic problem you should probably see a specialist (i.e. a Dertatologist, Urologist, Cardiologist). This is also not an emergency room and if you feel your problem is so sever you need to see the doctor now go to the emergency room. They do see patients on a walk-ins basis but, appointments come first and if they become heavily booked they will not accept walk-ins. They also do not accept walk-ins during the lunch hour (12-2). On the few occation I have arrived and they were not accepting anymore walk-ins I was able to set up an appointment for that same day. Overall for the discounted price I believe that this clinic is worth it and that the doctors do their jobs without drawing the visit out.

4
★★★★☆

It is not the best clinic in the world but, it is great for those that can't afford to pay for perfectly happy employees and a beautiful decor. I have insurance and I am not hispanic. I am a young white women with 2 young children and a husband. I can afford to visit a more expensive clinic but, I prefer this one. I have used serveral doctors in the offices next to the hospital and have not had much luck. I don't mind waiting for proper care. I typically do not make an appointment but, as long as you go before noon an a weekday the wait is not bad. The most I have ever waited was an hour but, that was a day that I came at about 3 in the afternoon. These people that have commented on the rude office staff are correct but, again you can go and 3 times as much if you are so concerned with a friendly office staff. I have never witnessed the receptionist be outright rude but, she not friendly and professional. She does take personal calls while people are standing at the desk waiting. She and another person that works I think on billing or something else in the office are constantly having personal conversations in full view of the lobby and not even stopping to assist customers at the desk. I have seen several nurses at the clinic and some are more friendly than others but, they have always been polite and respectful. I have 2 young children that I often have to bring with me since I am a stay at home mom. The nurses absolutely love the kids and make them feel welcome. They have kept an eye on the kids so that I could use the restroom. I can often hear the nurses talking in the hallway which to me is unprofessional but, again that is an atmosphere thing that you can get elsewhere for 3 times the cost. I think there are 3 different doctors there. I have only seen two of them. The older female seemed very rushed and didn't spend much time with me. She didn't even sit down which was odd to me but, she did her job. The younger women is very nice and really takes the time to talk to you and explain what is wrong and what I need to do to get better. I have persistant UTI's and she has given some suggests on what could be causing it (we are trying different laundry soaps and making sure to clean myself after sex and swimming and stuff). I am hoping her suggestions will work but, some women are just more prone to these infections. I can't blame the doctor for this. I am pretty particular when it comes to doctors and I love these doctors. I would prefer a quick to the point doctor that solves the problem rather than a doctor who comes in and coddles me but, doesn't fix the problem. To those that are on here complaining about them only treating your problems and not trying to solve it. This is a low income clinic it is not a specialty clinic and if you are have a cronic problem you should probably see a specialist (i.e. a Dertatologist, Urologist, Cardiologist). This is also not an emergency room and if you feel your problem is so sever you need to see the doctor now go to the emergency room. They do see patients on a walk-ins basis but, appointments come first and if they become heavily booked they will not accept walk-ins. They also do not accept walk-ins during the lunch hour (12-2). On the few occation I have arrived and they were not accepting anymore walk-ins I was able to set up an appointment for that same day. Overall for the discounted price I believe that this clinic is worth it and that the doctors do their jobs without drawing the visit out.

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When I went in November of 2010, I had pneumonia and strep throat. I knew exactly what I had. Any clinic I go to, I expect to wait about 30 minutes for get service even with an appointment. That's just how it is for clinics in this country.

After answering the preliminary questions for the nurse, they set me up with a breathing treatment while I waited for the doctor (another long wait...just how it is). Breathing treatment didn't work because I, as a human male, waited too long after getting sick to seek treatment.

Doctor came in a few minutes after the nurse removed the apparatus. Her and I discussed the illness, treatment, and a time frame for recovery. I took my prescriptions (and my absence notes), and left in about an hour and a half.

Everything seemed very typical for an American health clinic, so I don't agree too much with all of these posts. The care was adequate, but not exceptional.

3
★★★☆☆

When I went in November of 2010, I had pneumonia and strep throat. I knew exactly what I had. Any clinic I go to, I expect to wait about 30 minutes for get service even with an appointment. That's just how it is for clinics in this country.

After answering the preliminary questions for the nurse, they set me up with a breathing treatment while I waited for the doctor (another long wait...just how it is). Breathing treatment didn't work because I, as a human male, waited too long after getting sick to seek treatment.

Doctor came in a few minutes after the nurse removed the apparatus. Her and I discussed the illness, treatment, and a time frame for recovery. I took my prescriptions (and my absence notes), and left in about an hour and a half.

Everything seemed very typical for an American health clinic, so I don't agree too much with all of these posts. The care was adequate, but not exceptional.

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I'm not Hispanic neither am I gonna say they only serve Hispanics. Cause I can't prove that so to say that would be allowing for more racism. Anyway, when I went I was in intense pain in my ovaries. My previous doctor in another state said I needed to keep up with certain medications but unfortunately my prescription ran out. So I hit the floor one day. That same day my grandmother rushed me to the hospital. The staff pissed me off, wouldn't let me in for a walkin tho three other walkins were allowed after me. I could barely stand on my own, I'm 21 and had to have my 65 yr old grandmother with 2 chronic illnesses support me into the clinic. And they wouldn't let me walkin till the next day. I had to take 2 days of my holiday/sick time off which I was trying to save for a vacation in a few months just to be seen by the doc. I'm new to the area so I don't know any other places. When I was finally allowed there, I waited almost an hr, crying because of my intense pain. I told the nurse when she finally showed up. It was the white nurse even tho there were two Non-white nurses sitting and chatting it up amongst themselves without paying me mind. my mom had to bug them 3 times befor they finally called the white nurse to get me. Thats more than rude. I have never done anything racist to anyone intentionally to deserve that. The nurse finally pulled me back there, asked me questions and I kept telling her it's my ovaries. I already know. Had this problem before. They tested me for appendicitis, UTI, and pregnancy only. Didn't even try to test or X-ray my ovaries. All I got were some antibiotics that don't work unless I have a headache. And basically that was that. I asked for a dr's note so I can prove I was at the dr so I don't lose my job and basically had to beg them for that. I still have pain and still trying to find a good doctor who will take my problem seriously.

1
★☆☆☆☆

I'm not Hispanic neither am I gonna say they only serve Hispanics. Cause I can't prove that so to say that would be allowing for more racism. Anyway, when I went I was in intense pain in my ovaries. My previous doctor in another state said I needed to keep up with certain medications but unfortunately my prescription ran out. So I hit the floor one day. That same day my grandmother rushed me to the hospital. The staff pissed me off, wouldn't let me in for a walkin tho three other walkins were allowed after me. I could barely stand on my own, I'm 21 and had to have my 65 yr old grandmother with 2 chronic illnesses support me into the clinic. And they wouldn't let me walkin till the next day. I had to take 2 days of my holiday/sick time off which I was trying to save for a vacation in a few months just to be seen by the doc. I'm new to the area so I don't know any other places. When I was finally allowed there, I waited almost an hr, crying because of my intense pain. I told the nurse when she finally showed up. It was the white nurse even tho there were two Non-white nurses sitting and chatting it up amongst themselves without paying me mind. my mom had to bug them 3 times befor they finally called the white nurse to get me. Thats more than rude. I have never done anything racist to anyone intentionally to deserve that. The nurse finally pulled me back there, asked me questions and I kept telling her it's my ovaries. I already know. Had this problem before. They tested me for appendicitis, UTI, and pregnancy only. Didn't even try to test or X-ray my ovaries. All I got were some antibiotics that don't work unless I have a headache. And basically that was that. I asked for a dr's note so I can prove I was at the dr so I don't lose my job and basically had to beg them for that. I still have pain and still trying to find a good doctor who will take my problem seriously.

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1 out of 1 people found this review helpful.

.

Its really ignorant to blame the service of this clinic based on the fact that They are all Hispanics. I am Hispanic and thy really rude even to me. So that's a sad, and pathetic attempt at an excuse. I am a mexican-american and have as much rights as anyone else in this "wonderful" country. Just because you are white does not mean that you should be cared for like a king or queen. Get over yourself. I am always forced to go to the clinic because my 75 year old father is very ill. The doctors actually do all that is possible le to make him comfortable. They have made us wait HOURSbefore being attended....so as far as the post saying that they attend Hispanics first is false. Maybe they attend friends first which is not appropriate at all but dont include Hispanics as a whole into your statement. I am so sick and tired of white's continuously crying about every single little thing because they feel taken advantage of or irritated that they are not treated above anyone else they deem un worthy. I worked at a store for a year and while I was there on a daily basis I felt with whites and blacks coming through the line paying with food stamps and having manicured nails....really?? Most Hispanics paid with cash. all races abuse the system. Whites and blacks are clearly known for abusing their children's social security or disability checks. I see it every day at my job. Point is....suck it up. Quit complaining and get on with your life. Find someone other to blame.

3
★★★☆☆

Its really ignorant to blame the service of this clinic based on the fact that They are all Hispanics. I am Hispanic and thy really rude even to me. So that's a sad, and pathetic attempt at an excuse. I am a mexican-american and have as much rights as anyone else in this "wonderful" country. Just because you are white does not mean that you should be cared for like a king or queen. Get over yourself. I am always forced to go to the clinic because my 75 year old father is very ill. The doctors actually do all that is possible le to make him comfortable. They have made us wait HOURSbefore being attended....so as far as the post saying that they attend Hispanics first is false. Maybe they attend friends first which is not appropriate at all but dont include Hispanics as a whole into your statement. I am so sick and tired of white's continuously crying about every single little thing because they feel taken advantage of or irritated that they are not treated above anyone else they deem un worthy. I worked at a store for a year and while I was there on a daily basis I felt with whites and blacks coming through the line paying with food stamps and having manicured nails....really?? Most Hispanics paid with cash. all races abuse the system. Whites and blacks are clearly known for abusing their children's social security or disability checks. I see it every day at my job. Point is....suck it up. Quit complaining and get on with your life. Find someone other to blame.

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0 out of 1 people found this review helpful.

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I agree the front desk staff are not nice ppl and the nurses arent to friendly either. However I to like Dr. currier shes nice and actually listened to what I was saying. never seen the main Dr. I will only make an app. if she is working and if I can see her.

3
★★★☆☆

I agree the front desk staff are not nice ppl and the nurses arent to friendly either. However I to like Dr. currier shes nice and actually listened to what I was saying. never seen the main Dr. I will only make an app. if she is working and if I can see her.

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1 out of 1 people found this review helpful.

.

This clinic shouldn't be used unless you have no choice and want to save money from an ER visit. They never honor their posted hours They close early if they feel like it I have waited over an hour on hold and finally hung up because they do not help those who call. The office staff if very rude! I mean VERY RUDE unless you speak spanish and are of that heritage. My daughter in law made an appt their for my grandson, when she arrived she was informed they do not accept his form of Medicaide, yet the office was filled with hispanics. Do the illegals have a different form of medicaid insurance? She had to drive to livingston for him to be seen by a Doctor. When you do make an appointment and pay for it, it is the same type of service. You can have an 8 am appointment still sit until 9:30 to be seen while hispanic walkins come in and they get taken right back. I have seen on other sites reveiws, yahoo and so forth people have had the same complaint. So my suggestion is if you are black or white, go to Conroe if you can and use their walkins. Americans are not welcome at this clinic, only illegals it appears.

3
★★★☆☆

This clinic shouldn't be used unless you have no choice and want to save money from an ER visit. They never honor their posted hours They close early if they feel like it I have waited over an hour on hold and finally hung up because they do not help those who call. The office staff if very rude! I mean VERY RUDE unless you speak spanish and are of that heritage. My daughter in law made an appt their for my grandson, when she arrived she was informed they do not accept his form of Medicaide, yet the office was filled with hispanics. Do the illegals have a different form of medicaid insurance? She had to drive to livingston for him to be seen by a Doctor. When you do make an appointment and pay for it, it is the same type of service. You can have an 8 am appointment still sit until 9:30 to be seen while hispanic walkins come in and they get taken right back. I have seen on other sites reveiws, yahoo and so forth people have had the same complaint. So my suggestion is if you are black or white, go to Conroe if you can and use their walkins. Americans are not welcome at this clinic, only illegals it appears.

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well they will never get another penny from me..I have been going there for years because I have no insurance..I had made an appointment for my husband cause his blood pressure was dangerously high..They set me an appointment for 8am the next day..We arrive a 7:45am..There were only one other perxon there..Mind you this clinic is always filed with hispanics including the little rude girl behind the desk..oh they friendly if you speak spanish..But a white or Black person they very rude I have witness this over the years..The nurse says nothing to you but what she has to ask you..Never a smile how ya doing nothing..We sat there for an hour ..he was the second on the list..The clinic filed up with hispanics and these girls knew them..They were calling them back and after the 3rd call I went to look at the sign in sheet and these people were walk ins..I ask the little girl behind the counter and she pulled his name on the computor and argued with me there was no appointment..I seen her when I check in pull his record and set it out for the nurse..He was second on the list any way 2 above his name and the two below his named which were walk ins got called back...well needless to say I had a few choice words before I left and I also called the doctor who runs the place..I also called the civil rights and The BBB..I am an american and expect to be treated like one in my own country....I can bet you they are illegals cause none of them speak proper english..I am complaining of the staff ..nurse...And the PA..he PA is nice but she has midiagnosed me on two major issues and My husband on one..I am glad I spent that extra money else where that day cause they said he would of had a heart attack or strook..They didnt care even when i told them it was extremly high..Have a seat..I have never seen the doctor but he is resposible for this clinic and his staff...So he is just as much to blame..
I was also diagnosed with copd and dont have it thanks to a second oppinion..Also had problems with my kidneys two years every few months she was just giving me antibiotics that wouldnt work..So I went to an urologist and it wasnt even my kidney it was my bladder and a very bad infection..he said she treated the problem without trying to cure it and all it took was a culture on my urine..And the right kind of medicine..10 days it was gone and none since..She had me diagnosed with asthma..copd and I dont have it the other doc says..I have alergies..I dont know whats going on there but I think they like cash payers they just treat you like second class citizens unless your hispanic..it should be shut down and ICE called in..

1
★☆☆☆☆

well they will never get another penny from me..I have been going there for years because I have no insurance..I had made an appointment for my husband cause his blood pressure was dangerously high..They set me an appointment for 8am the next day..We arrive a 7:45am..There were only one other perxon there..Mind you this clinic is always filed with hispanics including the little rude girl behind the desk..oh they friendly if you speak spanish..But a white or Black person they very rude I have witness this over the years..The nurse says nothing to you but what she has to ask you..Never a smile how ya doing nothing..We sat there for an hour ..he was the second on the list..The clinic filed up with hispanics and these girls knew them..They were calling them back and after the 3rd call I went to look at the sign in sheet and these people were walk ins..I ask the little girl behind the counter and she pulled his name on the computor and argued with me there was no appointment..I seen her when I check in pull his record and set it out for the nurse..He was second on the list any way 2 above his name and the two below his named which were walk ins got called back...well needless to say I had a few choice words before I left and I also called the doctor who runs the place..I also called the civil rights and The BBB..I am an american and expect to be treated like one in my own country....I can bet you they are illegals cause none of them speak proper english..I am complaining of the staff ..nurse...And the PA..he PA is nice but she has midiagnosed me on two major issues and My husband on one..I am glad I spent that extra money else where that day cause they said he would of had a heart attack or strook..They didnt care even when i told them it was extremly high..Have a seat..I have never seen the doctor but he is resposible for this clinic and his staff...So he is just as much to blame..
I was also diagnosed with copd and dont have it thanks to a second oppinion..Also had problems with my kidneys two years every few months she was just giving me antibiotics that wouldnt work..So I went to an urologist and it wasnt even my kidney it was my bladder and a very bad infection..he said she treated the problem without trying to cure it and all it took was a culture on my urine..And the right kind of medicine..10 days it was gone and none since..She had me diagnosed with asthma..copd and I dont have it the other doc says..I have alergies..I dont know whats going on there but I think they like cash payers they just treat you like second class citizens unless your hispanic..it should be shut down and ICE called in..

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0 out of 1 people found this review helpful.

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Since they are open 7 days a week, walk-ins welcomed....I went in around 1 PM as a walk-in and they told me they were not accepting anymore walk-ins that day. So I made an appointment the next day. I arrived on time. The waiting area was so hot and uncomfortable. I had to move around to different seats hoping to find a cooler spot. Apparently they never go out into their waiting room because it was like a sauna. After waiting over an hour past my appointment time (mind you it was only me and one other patient in the entire clinic) I was finally called back. Like the other reviewers said, the desk clerk and nurse staff was not friendly. I waited another 30 plus minutes back there in the room. Again, I heard no noise, no voices at all other than the staff talking so I know for a fact they were not busy. Anyway the physicians assistant finally came in and before I could even tell her all my symptoms she was writting out a prescription. She wrote it quickly and started to leave. I was trying to tell her that I had been feeling bad for awhile now and wondered if they could possibly do some bloodwork and she cut me off and said I needed to try the pills then if I still felt bad to come back and she left the room. I felt like I had waited almost 2 hours for about 5 minutes of service. Why do they staff these places with people who do not want to work with people? I am sure there are many college students in this town that would be happy working the front desk position... why hire the most unfriendliest, unresponsive, rude people to run your office? I will not go back or recommend this place to anyone.

2
★★☆☆☆

Since they are open 7 days a week, walk-ins welcomed....I went in around 1 PM as a walk-in and they told me they were not accepting anymore walk-ins that day. So I made an appointment the next day. I arrived on time. The waiting area was so hot and uncomfortable. I had to move around to different seats hoping to find a cooler spot. Apparently they never go out into their waiting room because it was like a sauna. After waiting over an hour past my appointment time (mind you it was only me and one other patient in the entire clinic) I was finally called back. Like the other reviewers said, the desk clerk and nurse staff was not friendly. I waited another 30 plus minutes back there in the room. Again, I heard no noise, no voices at all other than the staff talking so I know for a fact they were not busy. Anyway the physicians assistant finally came in and before I could even tell her all my symptoms she was writting out a prescription. She wrote it quickly and started to leave. I was trying to tell her that I had been feeling bad for awhile now and wondered if they could possibly do some bloodwork and she cut me off and said I needed to try the pills then if I still felt bad to come back and she left the room. I felt like I had waited almost 2 hours for about 5 minutes of service. Why do they staff these places with people who do not want to work with people? I am sure there are many college students in this town that would be happy working the front desk position... why hire the most unfriendliest, unresponsive, rude people to run your office? I will not go back or recommend this place to anyone.

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1 out of 1 people found this review helpful.

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i have been informed by my kids school. the she will be suspended if she is not current on the new vaccines for 7th graders.. i have been calling these people for 2 months they are rude. sometimes they pick up and hang up on you many times in a row... and then still no vaccines.. this clinic needs to be shut down for good....on my childs physical they had her walking like a chicken...huh????? are you kidding!!!!!!!....NEVER EVER DEAL WITH THESE PEOPLE!!! GO SOMEWHERE ELSE...

1
★☆☆☆☆

i have been informed by my kids school. the she will be suspended if she is not current on the new vaccines for 7th graders.. i have been calling these people for 2 months they are rude. sometimes they pick up and hang up on you many times in a row... and then still no vaccines.. this clinic needs to be shut down for good....on my childs physical they had her walking like a chicken...huh????? are you kidding!!!!!!!....NEVER EVER DEAL WITH THESE PEOPLE!!! GO SOMEWHERE ELSE...

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Well how do I begin? It started September 29. I went to this doctor ignoring the reviews BIG MISTAKE! I was having some really bad lower back pain so I went in to get it checked well I waited about an hour to get seen (that's with an appointment mind you) and when I got to to the back to get seen by the doctor it took another fifteen minutes for her to get in there. She pushed on my back and gave me some pills and that's it. She didn't even explain what the pills were for or what I even had. I also have a history of Diabetes in my family so I thought I would ask her if I could come back in and get tested over the next few months. Well she decided that she would take the blood work that day. So I waited another ten minutes for someone to come back in this nurse walks in and proceeds to try and find the veins in my arm. Well it didn't work for her after three different tries in one arm. So after I'm sitting there with an already bruised arm on one side she decides she's gonna try the other well it happens again she can't get the vein so I get yet some more bruises on my other side till she walks out and goes to find someone else that could help. This one is better she gets three vials of blood. So I'm thinking ok finally it's all done.

This is where it gets really messed up. They said they would call with the results I waited a week still no calls so I called up to the clinic asking where my results where she said they weren't back yet ok no big deal right? Wrong I called again after another three days of waiting finally the test results where on the doctors desk and all she would have to do was sign off on them. Ok not a problem still. Well it had been another week of me waiting I finally decided to just go into the clinic to get my papers well the front desk clerk was on the phone with an automated service (speaker phone) she looks at me and asks can I help you I said yes I was looking for my test results. She stops me in mid sentence to say It's automated and if I needed to see the doctor to have a seat. At this point I'm really getting pissed off because my insurance you see has already paid them to have all of this done. So I sat down and waited and waited and waited. She never said anything to me. So I went home and thought I'm just going to call again. Well I call and they had me on SPEAKERPHONE I was telling the whole lobby about my private personal records. I was talking with I guess somebody they just let answer the phone because they didn't know what I was talking about. Since I was on speakerphone the front desk clerk who was supposed to answer the phone in the first place I heard her in the background she's complaining about her results again the reason I haven't called her is because they rejected her test results because there wasn't enough samples. So my question is if you knew this the whole time why didn't you tell me this sooner so I could get better treatment than this half ass clinic.

I'm telling you this place is not worth the one star you can give them on here. Save your time and money

1
★☆☆☆☆

Well how do I begin? It started September 29. I went to this doctor ignoring the reviews BIG MISTAKE! I was having some really bad lower back pain so I went in to get it checked well I waited about an hour to get seen (that's with an appointment mind you) and when I got to to the back to get seen by the doctor it took another fifteen minutes for her to get in there. She pushed on my back and gave me some pills and that's it. She didn't even explain what the pills were for or what I even had. I also have a history of Diabetes in my family so I thought I would ask her if I could come back in and get tested over the next few months. Well she decided that she would take the blood work that day. So I waited another ten minutes for someone to come back in this nurse walks in and proceeds to try and find the veins in my arm. Well it didn't work for her after three different tries in one arm. So after I'm sitting there with an already bruised arm on one side she decides she's gonna try the other well it happens again she can't get the vein so I get yet some more bruises on my other side till she walks out and goes to find someone else that could help. This one is better she gets three vials of blood. So I'm thinking ok finally it's all done.

This is where it gets really messed up. They said they would call with the results I waited a week still no calls so I called up to the clinic asking where my results where she said they weren't back yet ok no big deal right? Wrong I called again after another three days of waiting finally the test results where on the doctors desk and all she would have to do was sign off on them. Ok not a problem still. Well it had been another week of me waiting I finally decided to just go into the clinic to get my papers well the front desk clerk was on the phone with an automated service (speaker phone) she looks at me and asks can I help you I said yes I was looking for my test results. She stops me in mid sentence to say It's automated and if I needed to see the doctor to have a seat. At this point I'm really getting pissed off because my insurance you see has already paid them to have all of this done. So I sat down and waited and waited and waited. She never said anything to me. So I went home and thought I'm just going to call again. Well I call and they had me on SPEAKERPHONE I was telling the whole lobby about my private personal records. I was talking with I guess somebody they just let answer the phone because they didn't know what I was talking about. Since I was on speakerphone the front desk clerk who was supposed to answer the phone in the first place I heard her in the background she's complaining about her results again the reason I haven't called her is because they rejected her test results because there wasn't enough samples. So my question is if you knew this the whole time why didn't you tell me this sooner so I could get better treatment than this half ass clinic.

I'm telling you this place is not worth the one star you can give them on here. Save your time and money

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Don't go because on a weekend you will end up with the PA. Four weeks ago, I had a rash on my neck and left hand that got a lot worst on a Saturday. I was treated by the PA not a DOCTOR. Shea said I had a flesh eating disease, referred me to Dr. Walker In Conroe, TX. ( another BIG mistake); scared me and my husband by saying if the rash turned black, I needed to get to the ER immediately. What a MISTAKE! I did not have a "flesh eating disease". She prescribed 3 different antibiotics which made me deathly ill; she didn't do blood workup, nothing but jumping to an incorrect diagnosis. Six weeks later after finding a qualified Dermatologist in The Woodlands who has done all the necessary test, took one look at me and said she would be really surprised if I had ringworm which Dr. Walker, Conroe said I had and who had prescribed a different set of antibiotics. Find a qualified Physician, ask questions and don't see the PA's in Huntsville, TX. Save yourself time and money and do your research...if you have an emergency go to HMH where you will be well cared for.

Sheila Romero
Huntsville, Texas

1
★☆☆☆☆

Don't go because on a weekend you will end up with the PA. Four weeks ago, I had a rash on my neck and left hand that got a lot worst on a Saturday. I was treated by the PA not a DOCTOR. Shea said I had a flesh eating disease, referred me to Dr. Walker In Conroe, TX. ( another BIG mistake); scared me and my husband by saying if the rash turned black, I needed to get to the ER immediately. What a MISTAKE! I did not have a "flesh eating disease". She prescribed 3 different antibiotics which made me deathly ill; she didn't do blood workup, nothing but jumping to an incorrect diagnosis. Six weeks later after finding a qualified Dermatologist in The Woodlands who has done all the necessary test, took one look at me and said she would be really surprised if I had ringworm which Dr. Walker, Conroe said I had and who had prescribed a different set of antibiotics. Find a qualified Physician, ask questions and don't see the PA's in Huntsville, TX. Save yourself time and money and do your research...if you have an emergency go to HMH where you will be well cared for.

Sheila Romero
Huntsville, Texas

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I had wrote a long detailed experience on here a little over 2 months ago. However, it is now not on here, along with a few others... I won't write a long detailed review again but rather just state this clinic is a joke. It's hard to find someone who cares about anything- your time, your health, or your impression of their clinic. I have had nothing but horrible experiences here. Period.

1
★☆☆☆☆

I had wrote a long detailed experience on here a little over 2 months ago. However, it is now not on here, along with a few others... I won't write a long detailed review again but rather just state this clinic is a joke. It's hard to find someone who cares about anything- your time, your health, or your impression of their clinic. I have had nothing but horrible experiences here. Period.

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If you want great treatment at this clinic try to schedule Thursday through Saturday. there are two teams at this clinic and they are vastly different. if an emergency and it is not the days listed above then go elsewhere. also the "good" team works every other Wednesday so check it out first.

3
★★★☆☆

If you want great treatment at this clinic try to schedule Thursday through Saturday. there are two teams at this clinic and they are vastly different. if an emergency and it is not the days listed above then go elsewhere. also the "good" team works every other Wednesday so check it out first.

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I feel that my doctor, Dr. Ali Khan whom only works on Tuesdays is a very thorough doctor who actually listens and never minimizes ones issue. On the other hand, the receptionist(s) are: inpatient, inconsiderate, unprofessional and slow. The nurse staff is: unsympathetic,incompetent, not friendly and just overall seem not to care about a patient. I am not there though to receive a pat on the back from the front desk and the nurse staff and have them pamper me, I am there to see the doctor and since I regard him as a doctor who genuinely cares regardless if you are indigent, medicaid, medicare or private insurance, I will continue to come back. I work in the helping profession too and I understand what it is like to become jaded to other people's issues which is what I think is happening to everyone employed there other than the doctors. Nevertheless, I always treat the people I work with the same respect as the rest of them and I expect that when I go to a business where I am to receive some form of help. Just keep in mind why you are there, to see the doctor, and disregard the rest of the staff that leads up to that point

3
★★★☆☆

I feel that my doctor, Dr. Ali Khan whom only works on Tuesdays is a very thorough doctor who actually listens and never minimizes ones issue. On the other hand, the receptionist(s) are: inpatient, inconsiderate, unprofessional and slow. The nurse staff is: unsympathetic,incompetent, not friendly and just overall seem not to care about a patient. I am not there though to receive a pat on the back from the front desk and the nurse staff and have them pamper me, I am there to see the doctor and since I regard him as a doctor who genuinely cares regardless if you are indigent, medicaid, medicare or private insurance, I will continue to come back. I work in the helping profession too and I understand what it is like to become jaded to other people's issues which is what I think is happening to everyone employed there other than the doctors. Nevertheless, I always treat the people I work with the same respect as the rest of them and I expect that when I go to a business where I am to receive some form of help. Just keep in mind why you are there, to see the doctor, and disregard the rest of the staff that leads up to that point

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This "medical practice" is a complete joke. If you are white, and English is your first language, expect to be discriminated against. If you have insurance, then just forget it; they don't want to deal with you.
If, however, you are indigent and speak only Spanish, then the employees there at the clinic will be happy to fall all over themselves to help you.
In addition to receiving poor service, being totally blown off by the doctors, and passed over for other patients, we were also overcharged for our insurance co-payment. After we pointed this out, it was refunded, but the credit card refund will now take several days.

1
★☆☆☆☆

This "medical practice" is a complete joke. If you are white, and English is your first language, expect to be discriminated against. If you have insurance, then just forget it; they don't want to deal with you.
If, however, you are indigent and speak only Spanish, then the employees there at the clinic will be happy to fall all over themselves to help you.
In addition to receiving poor service, being totally blown off by the doctors, and passed over for other patients, we were also overcharged for our insurance co-payment. After we pointed this out, it was refunded, but the credit card refund will now take several days.

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