Pro Active

★★★☆☆

About Pro Active

Categories
  • Automotive Repair
Details
  • Transmission Repair
  • Brake Repair
  • Oil Changes

Automotive

Automotive
More choices in Lewisville:
Resultset_next

May's Collision Ctr

918 Conlin St Stamps, AR

Resultset_next

G & G Auto Electric Repair Svc

2569 US Highway 82 W Sylvester, GA

2.75 4
Hi! Sign in to let us know how Pro Active was?
Write a Review
.

Went to Proactive on Saturday morning about 10am for a quick oil change. Was told by muscle bound guy that shop ran out of oil and would be getting a shipment at noon. Came back at 2:30pm, the guy barely acknowledged me, I asked him if he got the oil and he said yes. Gave him my key and then nothing. I had to prompt him about how long it'd be? I said 20 to 30 minutes? And he replied 30 minutes. I walked across the way to Conns to kill 30 minutes and came back to the shop in approximately 35 minutes. I arrive and he's sitting there behind the counter w/ some other guy and he can barely muster the energy to get up and greet me. I say, "I'm here to pick up my car." He looks in the shop window and w/o batting an eye replies, "they'll get to it in few minutes." I responded the he told me 30 minutes and he said, "they must have got busy." I asked for my key back and he gave it to me w/ no apology or anything. It was like I was bothering him to have my oil changed there. As am walking out the door, he replys to his buddy, "anyway" and continues on with his day. Just terrible, terrible service. I cannot believe that the owners would have a guy like this representing their business. And if this guy is the owner please watch out. I just wanted an oil change. Lord help me if I had gone there for any other service. I rather walk for the next year to work than go back to this place. You can find other places to have your car worked on that will treat you much better.

0
★☆☆☆☆

Went to Proactive on Saturday morning about 10am for a quick oil change. Was told by muscle bound guy that shop ran out of oil and would be getting a shipment at noon. Came back at 2:30pm, the guy barely acknowledged me, I asked him if he got the oil and he said yes. Gave him my key and then nothing. I had to prompt him about how long it'd be? I said 20 to 30 minutes? And he replied 30 minutes. I walked across the way to Conns to kill 30 minutes and came back to the shop in approximately 35 minutes. I arrive and he's sitting there behind the counter w/ some other guy and he can barely muster the energy to get up and greet me. I say, "I'm here to pick up my car." He looks in the shop window and w/o batting an eye replies, "they'll get to it in few minutes." I responded the he told me 30 minutes and he said, "they must have got busy." I asked for my key back and he gave it to me w/ no apology or anything. It was like I was bothering him to have my oil changed there. As am walking out the door, he replys to his buddy, "anyway" and continues on with his day. Just terrible, terrible service. I cannot believe that the owners would have a guy like this representing their business. And if this guy is the owner please watch out. I just wanted an oil change. Lord help me if I had gone there for any other service. I rather walk for the next year to work than go back to this place. You can find other places to have your car worked on that will treat you much better.

Pros: wasn't able to find

Cons: muscle bound guy at counter needs cust svc skills update.

.

Top-notch service. I was so pleased with these guys! Once they inspected my truck they took the time to show me the problems and very patiently answered all my questions. You just don't find that very often. They even gave me a price list explaining their estimates before they actually did my repairs. From now on I will use them for all of my auto maintenance needs, and I will never go to a dealership ever again. If you really want to be taken care of and treated right I highly recommend you use this place. You won't be disappointed.

5
★★★★★

Top-notch service. I was so pleased with these guys! Once they inspected my truck they took the time to show me the problems and very patiently answered all my questions. You just don't find that very often. They even gave me a price list explaining their estimates before they actually did my repairs. From now on I will use them for all of my auto maintenance needs, and I will never go to a dealership ever again. If you really want to be taken care of and treated right I highly recommend you use this place. You won't be disappointed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This shop is very unprofessional and clearly unconcerned with how they represent themselves. I would not recommend this shop if it was the last option on EARTH. I would much rather walk then to have to be inconvenienced by this self important, inconsiderate group of idiots.

0
★☆☆☆☆

This shop is very unprofessional and clearly unconcerned with how they represent themselves. I would not recommend this shop if it was the last option on EARTH. I would much rather walk then to have to be inconvenienced by this self important, inconsiderate group of idiots.

.

This is definetly the place to take your car if your a female with no knowledge of your car except where to fill it up for gas and don't want to get ripped off.
I have visited Auto Clinic several times over the past year since it has been under new ownership.
Being a single mom I feel I need to be VERY cautious where I take my SUV. I want to drive out with the same engine & tires I drove in with, :)
I have always been treated with respect and the prices are more than fair. The waiting area is very clean and inviting with a large screen T.V. and even a popcorn machine.
The only recommendation I can give--Coffee--

2
★★★★☆

This is definetly the place to take your car if your a female with no knowledge of your car except where to fill it up for gas and don't want to get ripped off.
I have visited Auto Clinic several times over the past year since it has been under new ownership.
Being a single mom I feel I need to be VERY cautious where I take my SUV. I want to drive out with the same engine & tires I drove in with, :)
I have always been treated with respect and the prices are more than fair. The waiting area is very clean and inviting with a large screen T.V. and even a popcorn machine.
The only recommendation I can give--Coffee--

 

Wait, you're the expert.

If you've been to or used Pro Active, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review