Import Car Ctr

★★☆☆☆
  • 1010 W Northwest Hwy

    Grapevine, TX 76051

    Map & Directions
  • 817-424-4000

Automotive

Automotive
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I came in this place with a coupon for an oil change with free tire rotation. Anyway, they did an alright job with my oil change, but I feel like they never rotated my tires. Back wheels generally stay dirtier than front ones if you haven't washed your car in a while. I noticed this on my car before getting the alleged tire rotation. After the service, my back tires were still dirtier than my front ones. If they had done a rotation, the front ones should be dirty since front and back wheels should be rotated too. When I confronted them about this issue they claimed they had done the job right. I will not give them my business again.

2
★★☆☆☆

I came in this place with a coupon for an oil change with free tire rotation. Anyway, they did an alright job with my oil change, but I feel like they never rotated my tires. Back wheels generally stay dirtier than front ones if you haven't washed your car in a while. I noticed this on my car before getting the alleged tire rotation. After the service, my back tires were still dirtier than my front ones. If they had done a rotation, the front ones should be dirty since front and back wheels should be rotated too. When I confronted them about this issue they claimed they had done the job right. I will not give them my business again.

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Message from Import Car Ctr

At Import Car Center, we feel serving you with honesty and integrity is more than just important - we really do go the extra mile to provide our customers with service and professionalism we hope they won't soon forget. That's why our customer satisfaction index is over 92% favorable.



Our service team is committed to keeping your car or truck in safe, reliable condition. All are dedicated professionals who are constantly updating their knowledge, skills, training and certification. We are proud of what they bring to Import Car Center and would like for you to meet them.





 

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