Huggins Honda

★★★★★
  • 7551 NE Loop 820

    North RIchland, TX 76180

    Map & Directions
  • 817-577-0300

4.8901 91
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Be mindful of your car when bringing to this dealership for service. It may sit in queue for 20-30 minutes before any work is started. I have taken my car here since I purchased it here in 2011. An oil change, multi-point inspection and wash has generally taken 30-45 minutes in the past. Today however, it sat in the service bay for at least 20 minutes. I checked back periodically and when it was nearing an hour, I asked to have my car returned so I could leave for work. After speaking with the Service Manager, he assured me customers appreciate them taking their time and the attention to detail. "Our customers would rather us do it right and not rush". Today, the service department certainly didn't rush, except when it came time to drain the oil and replace the filter in 12 minutes flat. This was after I asked to have my car back (before any service was performed). In addition, no multi-point inspection was performed and car was not washed. The best part, I have my service history records signed and completed indicating that those services were in fact performed, yet the service invoice specifically states it was not complete. Everyone has a choice where they take their business. I am choosing not to give it to Huggins Honda any longer.

1
★☆☆☆☆

Be mindful of your car when bringing to this dealership for service. It may sit in queue for 20-30 minutes before any work is started. I have taken my car here since I purchased it here in 2011. An oil change, multi-point inspection and wash has generally taken 30-45 minutes in the past. Today however, it sat in the service bay for at least 20 minutes. I checked back periodically and when it was nearing an hour, I asked to have my car returned so I could leave for work. After speaking with the Service Manager, he assured me customers appreciate them taking their time and the attention to detail. "Our customers would rather us do it right and not rush". Today, the service department certainly didn't rush, except when it came time to drain the oil and replace the filter in 12 minutes flat. This was after I asked to have my car back (before any service was performed). In addition, no multi-point inspection was performed and car was not washed. The best part, I have my service history records signed and completed indicating that those services were in fact performed, yet the service invoice specifically states it was not complete. Everyone has a choice where they take their business. I am choosing not to give it to Huggins Honda any longer.

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Haley is awesome.....just saying. Also appreciated the loaner car!

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Haley is awesome.....just saying. Also appreciated the loaner car!

--Posted as a service per authority of business, review written by customer.

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.

The experience was just what I expect which was GREAT!
--Posted as a service per authority of business, review written by customer.

5
★★★★★

The experience was just what I expect which was GREAT!
--Posted as a service per authority of business, review written by customer.

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Gary Brooks has worked with us and makes coming back to Huggins fun.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

Gary Brooks has worked with us and makes coming back to Huggins fun.

--Posted as a service per authority of business, review written by customer.

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.

I would definitely recommend Huggins to friends and family - I was very pleased with my experience.

--Posted as a service per authority of business, review written by customer.

5
★★★★★

I would definitely recommend Huggins to friends and family - I was very pleased with my experience.

--Posted as a service per authority of business, review written by customer.

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Been knowing the folks at Huggins Honda now for at least five years. The General Manager David is a great guy and will ensure that everyone gets the best deal possible. I am impressed by everyone there.

3
★★★★★

Been knowing the folks at Huggins Honda now for at least five years. The General Manager David is a great guy and will ensure that everyone gets the best deal possible. I am impressed by everyone there.

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Candy was great and worked very hard to make your company money at the same time allowing me drive out of there with the car I came in for.

--Posted as a service per authority of business, review written by customer.

4
★★★★☆

Candy was great and worked very hard to make your company money at the same time allowing me drive out of there with the car I came in for.

--Posted as a service per authority of business, review written by customer.

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Candy Grantham treated us very well and her demeanor clinched the deal.\r
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--Posted as a service per authority of business, review written by customer.

3
★★★★★

Candy Grantham treated us very well and her demeanor clinched the deal.\r
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--Posted as a service per authority of business, review written by customer.

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Jorge was excellent. We will be back in the future. Thanks Huggins Honda.\r
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--Posted as a service per authority of business, review written by customer.\r

3
★★★★★

Jorge was excellent. We will be back in the future. Thanks Huggins Honda.\r
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--Posted as a service per authority of business, review written by customer.\r

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Hailey was the best salesperson ever. I would recommend her to everyone.

Posted as a service per authority of the business, review written by customer.

5
★★★★★

Hailey was the best salesperson ever. I would recommend her to everyone.

Posted as a service per authority of the business, review written by customer.

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Forrest Clark was great to work with. We got a good deal on a great car and are very satisfied. This is the 6th car we have bought from your dealership. Will be back.

3
★★★★★

Forrest Clark was great to work with. We got a good deal on a great car and are very satisfied. This is the 6th car we have bought from your dealership. Will be back.

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Billy made my first car buying experience so pleasant. I know he did all he could to take care of us, and would definitely be willing to help us in the future. "posted as a service per authority of the business, review written by customer."

4
★★★★☆

Billy made my first car buying experience so pleasant. I know he did all he could to take care of us, and would definitely be willing to help us in the future. "posted as a service per authority of the business, review written by customer."

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Love that Mr. Curtis was very helpful and want us to be happy while we waited during sales process. Made us love Honda products even more by the great customer service.

Posted as a service per authority of the business, review written by customer.

4
★★★★☆

Love that Mr. Curtis was very helpful and want us to be happy while we waited during sales process. Made us love Honda products even more by the great customer service.

Posted as a service per authority of the business, review written by customer.

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Andy was so knowledgeable and great to work with. He gave us so many options and really no pressure. We even went to another dealer but came back just to make our purchase with Andy because he made such an impression.

Posted as a service per authority of the business, review written by customer.

4
★★★★☆

Andy was so knowledgeable and great to work with. He gave us so many options and really no pressure. We even went to another dealer but came back just to make our purchase with Andy because he made such an impression.

Posted as a service per authority of the business, review written by customer.

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Kim T. Did a great job! Also thank you Dustin in finance for the additional Memorial Day military incentive! Will shop here again

5
★★★★★

Kim T. Did a great job! Also thank you Dustin in finance for the additional Memorial Day military incentive! Will shop here again

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Forest is a great listener and helped fulfill my needs. Without making me feel pressure in any way, that is why this is the third purchase I made with him

5
★★★★★

Forest is a great listener and helped fulfill my needs. Without making me feel pressure in any way, that is why this is the third purchase I made with him

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Great experience across the board, Sales (Amanda) Sales Management (Gary) and Finance (kyle) in addition to the GM follow up on May GOD bless and Good LUCK.

5
★★★★★

Great experience across the board, Sales (Amanda) Sales Management (Gary) and Finance (kyle) in addition to the GM follow up on May GOD bless and Good LUCK.

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This was a great experience. Harry was willing to work with us to come to a compromise on price; and did it in a manner that was comfortable.

5
★★★★★

This was a great experience. Harry was willing to work with us to come to a compromise on price; and did it in a manner that was comfortable.

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Billy Pieratt was very patient and helpful.

5
★★★★★

Billy Pieratt was very patient and helpful.

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.

Billy was incredible! He found the Van I wanted at the price and
wanted and went above and beyond to make my car buying experience with
Huggins Honda wonderful. It was worth the dust, construction, and traffic
to get my Honda from Billy Pieratt!

5
★★★★★

Billy was incredible! He found the Van I wanted at the price and
wanted and went above and beyond to make my car buying experience with
Huggins Honda wonderful. It was worth the dust, construction, and traffic
to get my Honda from Billy Pieratt!

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.

The sales and finance people did a super job making this a QUICK and
smooth transaction. In fact Haley was putting the finishing touches on the
car when I pulled into the parking lot. Dustin had a great rate on
financing. Ive already sent a referral .

5
★★★★★

The sales and finance people did a super job making this a QUICK and
smooth transaction. In fact Haley was putting the finishing touches on the
car when I pulled into the parking lot. Dustin had a great rate on
financing. Ive already sent a referral .

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.

David S. and Kyle did a stellar job and we appreciate their
professionalism. This was a pleasant car buying experience. Thank You

5
★★★★★

David S. and Kyle did a stellar job and we appreciate their
professionalism. This was a pleasant car buying experience. Thank You

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.

This was the third vehicle I have purchased\leased from Huggins and the customer service was beyond exceptional as usual. Everyone was friendly, patient, and there was no pressure at all. Hailey made the whole experience fun and exciting. I couldn't imagine buying a vehicle anywhere else. I am already excited for this lease to end so I can it go back and do it again.

-Posted as a service & under authority of this business, comment shown as expressed by true customer of this dealer.

5
★★★★★

This was the third vehicle I have purchased\leased from Huggins and the customer service was beyond exceptional as usual. Everyone was friendly, patient, and there was no pressure at all. Hailey made the whole experience fun and exciting. I couldn't imagine buying a vehicle anywhere else. I am already excited for this lease to end so I can it go back and do it again.

-Posted as a service & under authority of this business, comment shown as expressed by true customer of this dealer.

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Great customer service..Awesome buying experiance.\r
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-Posted as a service & under authority of this business, comment shown as expressed by true customer of this dealer.\r

3
★★★★★

Great customer service..Awesome buying experiance.\r
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-Posted as a service & under authority of this business, comment shown as expressed by true customer of this dealer.\r

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Michael Comer was great. He was pleasant and very knowledgeable on his autos. Best salesperson we have ever had!

-Posted as a service & under authority of this business, comment shown as expressed by true customer of this dealer.

5
★★★★★

Michael Comer was great. He was pleasant and very knowledgeable on his autos. Best salesperson we have ever had!

-Posted as a service & under authority of this business, comment shown as expressed by true customer of this dealer.

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Weston was awesome! After going to a few different dealerships and being treated poorly, it was refreshing to meet a friendly face. The entire process was so easy and painless. We are looking to lease another car within the next few months

3
★★★★★

Weston was awesome! After going to a few different dealerships and being treated poorly, it was refreshing to meet a friendly face. The entire process was so easy and painless. We are looking to lease another car within the next few months

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Gary was super great and friendly. I am very glad we were able to purchase through yall.\r
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-The above review was posted as a service and with the authorization of Huggins Honda, and the comments and opinions expressed in the review are

3
★★★★★

Gary was super great and friendly. I am very glad we were able to purchase through yall.\r
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-The above review was posted as a service and with the authorization of Huggins Honda, and the comments and opinions expressed in the review are

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Jeff did a good job meeting all of out requests

The above review was posted as a service and with the authorization of Huggins Honda, and the above comments and opinions expressed in the review are those of the customer of Huggins Honda.

5
★★★★★

Jeff did a good job meeting all of out requests

The above review was posted as a service and with the authorization of Huggins Honda, and the above comments and opinions expressed in the review are those of the customer of Huggins Honda.

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Jeff did a good job meeting all of out requests \r
\r
The above review was posted as a service and with the authorization of Huggins Honda, and the above comments and opinions expressed in the review are those of the customer of Huggins

3
★★★★★

Jeff did a good job meeting all of out requests \r
\r
The above review was posted as a service and with the authorization of Huggins Honda, and the above comments and opinions expressed in the review are those of the customer of Huggins

.

This was probably the easiest car I've ever bought. I think the most impressive part was how helpful everyone was - to the point where they watched my kids while I moved stuff from my old car to my new car!

5
★★★★★

This was probably the easiest car I've ever bought. I think the most impressive part was how helpful everyone was - to the point where they watched my kids while I moved stuff from my old car to my new car!

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.

I loved my first car buying experience with Huggins Honda. In the future, if I need another car, my first preference will be Huggins. I hope to see them keep up with the good work and great environment.

4
★★★★☆

I loved my first car buying experience with Huggins Honda. In the future, if I need another car, my first preference will be Huggins. I hope to see them keep up with the good work and great environment.

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I love my new car! Everything was great and I had a wonder experience!

4
★★★★☆

I love my new car! Everything was great and I had a wonder experience!

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Creat customer service and my sales person Jeff was really willing to work with me - recent college student graduate and frist time buyer. I love me new car!

3
★★★★★

Creat customer service and my sales person Jeff was really willing to work with me - recent college student graduate and frist time buyer. I love me new car!

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Jeff Martin was, as always, a pleasure to work with and incredibly\r
helpful. Jeff is the reason I come back to Huggins Honda.\r

3
★★★★★

Jeff Martin was, as always, a pleasure to work with and incredibly\r
helpful. Jeff is the reason I come back to Huggins Honda.\r

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From the moment Hailey began to help us it was a great "ride". We visited several car dealerships and Hailey was by far the most knowledgeable and the friendliest of any salesperson we dealt with. We even tried to trip her up and it could not be done! And though I didn't meet any other managers my partner did and he said Kelly was the most personable and kindest of all of them.

5
★★★★★

From the moment Hailey began to help us it was a great "ride". We visited several car dealerships and Hailey was by far the most knowledgeable and the friendliest of any salesperson we dealt with. We even tried to trip her up and it could not be done! And though I didn't meet any other managers my partner did and he said Kelly was the most personable and kindest of all of them.

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This is the second car I have bought from Huggins and I am very pleased with you all. Curtis Williams was very helpful with all the new features on 2013, thank you all.\r

3
★★★★★

This is the second car I have bought from Huggins and I am very pleased with you all. Curtis Williams was very helpful with all the new features on 2013, thank you all.\r

.

I love my car! I decided that morning to buy a car and Gary answered
my online app. fast and was so much help. Mr. Brooks move things along and understood my wants and needs. Thank you for your help.

5
★★★★★

I love my car! I decided that morning to buy a car and Gary answered
my online app. fast and was so much help. Mr. Brooks move things along and understood my wants and needs. Thank you for your help.

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Friendly and attentive sales people from the moment we stepped out of our car. Not too pushy but very engaging through conversations. Stephen Bennett had been assigned to us through the internet service and he was great.

3
★★★★★

Friendly and attentive sales people from the moment we stepped out of our car. Not too pushy but very engaging through conversations. Stephen Bennett had been assigned to us through the internet service and he was great.

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It was very refreshing to have a hassle free experience. Another dealership was very frustrating for us, so we were extremely glad to find Huggins.

3
★★★★★

It was very refreshing to have a hassle free experience. Another dealership was very frustrating for us, so we were extremely glad to find Huggins.

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Candy is top notch and you are very lucky to have her working for Huggins!

5
★★★★★

Candy is top notch and you are very lucky to have her working for Huggins!

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Candy was great. Thanks :) Very fast and friendly service

5
★★★★★

Candy was great. Thanks :) Very fast and friendly service

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Everyone was very nice and efficient. Very good customer service. Thank you.

4
★★★★☆

Everyone was very nice and efficient. Very good customer service. Thank you.

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Stephen Bennett helped both my daughter and me purchase new Hondas in the same week. He is exceptionally courteous and service oriented. I've bought at least four cars from him and will continue to seek him out.

5
★★★★★

Stephen Bennett helped both my daughter and me purchase new Hondas in the same week. He is exceptionally courteous and service oriented. I've bought at least four cars from him and will continue to seek him out.

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.

We bought two cars that day. We will buy our next cars at Huggins - 100% guaranteed. :)

4
★★★★☆

We bought two cars that day. We will buy our next cars at Huggins - 100% guaranteed. :)

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We really appreciated the no-hassle sales experience. There were several points at which there could have been uncomfortable negotiating or tension, but that never happened during this purchase. We felt we got a good price on the vehicle without either side pushing hard or being "sneaky" - how refreshing!

5
★★★★★

We really appreciated the no-hassle sales experience. There were several points at which there could have been uncomfortable negotiating or tension, but that never happened during this purchase. We felt we got a good price on the vehicle without either side pushing hard or being "sneaky" - how refreshing!

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.

Lisa in finance, what a charmer she is. We had a blast working together. Now these people are the ones that represent you the best, you made a great impression on me, and each of these people reinforced what you accomplished. Get me that survey, I can't way to rave about all of you. Take good care of yourself, and thank you so much for everything.

4
★★★★☆

Lisa in finance, what a charmer she is. We had a blast working together. Now these people are the ones that represent you the best, you made a great impression on me, and each of these people reinforced what you accomplished. Get me that survey, I can't way to rave about all of you. Take good care of yourself, and thank you so much for everything.

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I wanted to say thanks for making things right and placing me in Ms. Marie's capable hands. She did an excellent job!! I am very satisfied with her level of service, knowledge, professionalism, and expertise. This girl deserves a raise--seriously.

5
★★★★★

I wanted to say thanks for making things right and placing me in Ms. Marie's capable hands. She did an excellent job!! I am very satisfied with her level of service, knowledge, professionalism, and expertise. This girl deserves a raise--seriously.

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This purchase was my 2nd Honda and my 2nd purchase from your dealership, you have the best sales and service. Excellent service!

5
★★★★★

This purchase was my 2nd Honda and my 2nd purchase from your dealership, you have the best sales and service. Excellent service!

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.

What an amazing experience! From my first contact, throughout the entire leasing adventure I was completely satisfied. Haley Vogt is extremely good at what she does, and what she does is make her guests feel comfortable, she made me feel like I was working with a family member and trusted her completely! Thanks for such a painless experience!

5
★★★★★

What an amazing experience! From my first contact, throughout the entire leasing adventure I was completely satisfied. Haley Vogt is extremely good at what she does, and what she does is make her guests feel comfortable, she made me feel like I was working with a family member and trusted her completely! Thanks for such a painless experience!

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.

Thank you for the excellent service on my vehicle - Bryan McBroom was so prompt in returning calls, keeping me informed, etc. - The only delay was with my ins. company - adjusters schedule, however, otherwise, they also handled very well.

4
★★★★☆

Thank you for the excellent service on my vehicle - Bryan McBroom was so prompt in returning calls, keeping me informed, etc. - The only delay was with my ins. company - adjusters schedule, however, otherwise, they also handled very well.

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