Casa View Plumbing Co

★★★★☆
32.8443 -96.6657
Map and Directions to Casa View Plumbing Co

972-279-3691

10806 Shiloh Rd

Dallas, TX

75228

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About Casa View Plumbing Co

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Home & Garden

Home & Garden
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Reviews 1 - 4 of 4.
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When calling Casa View Plumbing when you want to know a price it is hard to give one due to the numerous factors involved in the repair. We like to see the problem first so we know exactly what is it we are dealing with before pricing is given. That way the customer gets an actual price not a guess. Customers calling & wanting prices will often ask for the manager to get pricing. Think of it as when you get sick & you go to the doctor. The doctor cannot give you price for all the testing he or she may need to do over the phone. Plumbing has many variables & is not always black & white in pricing, therefore it is hard to give a price on most things over the phone.

4
★★★★☆

When calling Casa View Plumbing when you want to know a price it is hard to give one due to the numerous factors involved in the repair. We like to see the problem first so we know exactly what is it we are dealing with before pricing is given. That way the customer gets an actual price not a guess. Customers calling & wanting prices will often ask for the manager to get pricing. Think of it as when you get sick & you go to the doctor. The doctor cannot give you price for all the testing he or she may need to do over the phone. Plumbing has many variables & is not always black & white in pricing, therefore it is hard to give a price on most things over the phone.

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I called to schedule an appt to have a sink replaced. The women who answered the phone, Charlene, was clearly not interested in new business. She would not answer any of my questions and seemed incredibly put out that i had called. When i asked to speak to the manager, she told me that she would give Mr Daniels my name and #, but couldn't be sure he would call me back. It made no sense to me that a manager wouldn't return a customers call. But Charlene said she didn't want to argue that point with me and hung up!! Scary customer service, i guess Casa View doesn't want new customers!!

1
★☆☆☆☆

I called to schedule an appt to have a sink replaced. The women who answered the phone, Charlene, was clearly not interested in new business. She would not answer any of my questions and seemed incredibly put out that i had called. When i asked to speak to the manager, she told me that she would give Mr Daniels my name and #, but couldn't be sure he would call me back. It made no sense to me that a manager wouldn't return a customers call. But Charlene said she didn't want to argue that point with me and hung up!! Scary customer service, i guess Casa View doesn't want new customers!!

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1 out of 1 people found this review helpful.

.

After being told by a competitor of Casa View, that the plumbing was going to be 15K, I decided to get a second opinion with Casa View plumbing, the gave me a quote if 2K and the finished product/services was 200.00 under. We were very happy.

5
★★★★★

After being told by a competitor of Casa View, that the plumbing was going to be 15K, I decided to get a second opinion with Casa View plumbing, the gave me a quote if 2K and the finished product/services was 200.00 under. We were very happy.

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This is a great place for the contractor or home remodeler to get their plumbing supplies. They have a great selection of fixtures at good prices. They have helped me on several occasions.

4
★★★★☆

This is a great place for the contractor or home remodeler to get their plumbing supplies. They have a great selection of fixtures at good prices. They have helped me on several occasions.

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