O'krent's Abbey Flooring Ctr

★★★★★
  • 2075 N Loop 1604 E

    San Antonio, TX 78232

    Map & Directions
  • 210-227-7387

About O'krent's Abbey Flooring Ctr

Hours
M-F: 10:00 - 6:00 Sat: 10:00 - 5:00 Sun: 1:00 - 5:00
Reservations
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Home & Garden

Home & Garden
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Awesome job!!\r
We could not be happier. Truthfully I was excited about getting new carpet and wood flooring, but I was not looking forward to having everything in chaos as we replaced everything. The experience with O'Krent could not have

3
★★★★★

Awesome job!!\r
We could not be happier. Truthfully I was excited about getting new carpet and wood flooring, but I was not looking forward to having everything in chaos as we replaced everything. The experience with O'Krent could not have

.

We just had O'Krent's install wood floors throughout our downstairs and they were fabulous...as always! This is the second time we've used them and my parents have used them as well. Excellent selection and excellent service.

Will be back to see them about redoing our master shower in the summer.

5
★★★★★

We just had O'Krent's install wood floors throughout our downstairs and they were fabulous...as always! This is the second time we've used them and my parents have used them as well. Excellent selection and excellent service.

Will be back to see them about redoing our master shower in the summer.

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.

We just had O'Krent's install wood floors throughout our downstairs and they were fabulous...as always! This is the second time we've used them and my parents have used them as well. Excellent selection and excellent service.

Will be

3
★★★★★

We just had O'Krent's install wood floors throughout our downstairs and they were fabulous...as always! This is the second time we've used them and my parents have used them as well. Excellent selection and excellent service.

Will be

.

The selection of material at O'Krent's is very good. The customer service, in particular Ed Abate, was a NIGHTMARE! He was breathing down my neck while I was walking around the store, in spite of the fact that I told him I would walk

3
★★★★★

The selection of material at O'Krent's is very good. The customer service, in particular Ed Abate, was a NIGHTMARE! He was breathing down my neck while I was walking around the store, in spite of the fact that I told him I would walk

.

After shopping in San Antonio all week for tile this place was a G0d sent. I wish I had gone their first. It was a little intimidating for me to go inside at first. Mined you, that I had been working on plumbing earlier that morning and looked a bit rugged, and this place has a lot of class. You are greated nicely when you walk in and offered soft drinks, or water and a note pad to take notes on the items you are looking for. My favorite was a playroom for us woman that have to take our kid's everywhere. (Mine had just climbed a mountain of carpet at the last location.) A sales person is appointed to you right away, and he was very informative, helpful, and was not critical or seem to act demeaning regarding my working around the house attire. He seemed to know exactly what I was looking for and went straight to it! I couldn't have asked for better service. O'Krents knows it's customers and treats them right!!

2
★★★★★

After shopping in San Antonio all week for tile this place was a G0d sent. I wish I had gone their first. It was a little intimidating for me to go inside at first. Mined you, that I had been working on plumbing earlier that morning and looked a bit rugged, and this place has a lot of class. You are greated nicely when you walk in and offered soft drinks, or water and a note pad to take notes on the items you are looking for. My favorite was a playroom for us woman that have to take our kid's everywhere. (Mine had just climbed a mountain of carpet at the last location.) A sales person is appointed to you right away, and he was very informative, helpful, and was not critical or seem to act demeaning regarding my working around the house attire. He seemed to know exactly what I was looking for and went straight to it! I couldn't have asked for better service. O'Krents knows it's customers and treats them right!!

Pros: Service, Product, Price

.

My experience w/ O'Krent 's was a total nightmare. They give the absolute worst customer service I have ever experienced. I should have never bought flooring from them. I had MANY problems w/ the installation because they applied the laminate to a damp slab (they admitted later that they knew that they had). I thought they would fix the problems, but they caused a ton of problems for us including, flooding our slab w/ a blue liquid WITH our furniture in the house and damaging our rock fireplace, our furniture, walls, baseboards, etc. I would never recommend O'Krent's to anyone. They don't stand behind their word or their installation. They may have this glitzy showroom but don't be fooled. Their installation is done by total amateurs with little skill. They won't back up their work or their products. In other words, STAY AWAY FROM THEIR STORE.

0
★☆☆☆☆

My experience w/ O'Krent 's was a total nightmare. They give the absolute worst customer service I have ever experienced. I should have never bought flooring from them. I had MANY problems w/ the installation because they applied the laminate to a damp slab (they admitted later that they knew that they had). I thought they would fix the problems, but they caused a ton of problems for us including, flooding our slab w/ a blue liquid WITH our furniture in the house and damaging our rock fireplace, our furniture, walls, baseboards, etc. I would never recommend O'Krent's to anyone. They don't stand behind their word or their installation. They may have this glitzy showroom but don't be fooled. Their installation is done by total amateurs with little skill. They won't back up their work or their products. In other words, STAY AWAY FROM THEIR STORE.

Cons: Poor Customer Service, Poor installation, Bad communicators

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