West End Grooming

★★★★☆
30.3004 -97.7396
Map and Directions to West End Grooming

512-478-1007

2906 San Gabriel St

Austin, TX

78705

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Pets & Animals

Pets & Animals
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Reviews 1 - 17 of 17.
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West End are where the best dog groomers in Austin are employed, in particular Heather Turnage. She is extremely knowledgeable and gentle with animals. One only has to see her working with dogs to know you can always trust her with your beloved pooch. Great prices and they are open most holidays, though you definitely want to book early!

5
★★★★★

West End are where the best dog groomers in Austin are employed, in particular Heather Turnage. She is extremely knowledgeable and gentle with animals. One only has to see her working with dogs to know you can always trust her with your beloved pooch. Great prices and they are open most holidays, though you definitely want to book early!

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West End Grooming is by far the best groomer in Austin, and they LOVE animals! What more could anyone want?

6
★★★★★

West End Grooming is by far the best groomer in Austin, and they LOVE animals! What more could anyone want?

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6
★★★★★

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I took my maltese/poodle mix to West End Grooming. They shaved every inch of her raw, including shaving off the long hair on her ears. The dog is still traumatized 2 days later, so I can only imagine how terrible they were to her. I'm

6
★★★★★

I took my maltese/poodle mix to West End Grooming. They shaved every inch of her raw, including shaving off the long hair on her ears. The dog is still traumatized 2 days later, so I can only imagine how terrible they were to her. I'm

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I couldn't tell from the website if they advertise as organic or anything, but I do know they use Joy dish soap on the animals, not any type of animal shampoo. Probably won't be going back......the best two groomers they had don't work there anymore.

1
★☆☆☆☆

I couldn't tell from the website if they advertise as organic or anything, but I do know they use Joy dish soap on the animals, not any type of animal shampoo. Probably won't be going back......the best two groomers they had don't work there anymore.

Pros: Location

Cons: Using Joy dish soap to save a buck

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I wouldn't trust ANYWHERE else in town. I have gotten my westie and yorkie groomed here for 3 years and had plenty of awful experiences until I finally found West End. This is the first groomers where I don't have to drag my dogs in when they get groomed. They walk in freely and that's proof that they are handled with love once they're in their care.

I have yet to have a bad customer experience here and my dogs always come out looking beautiful and happy. I have turned many friends onto West End and they too feel the same way.

5
★★★★★

I wouldn't trust ANYWHERE else in town. I have gotten my westie and yorkie groomed here for 3 years and had plenty of awful experiences until I finally found West End. This is the first groomers where I don't have to drag my dogs in when they get groomed. They walk in freely and that's proof that they are handled with love once they're in their care.

I have yet to have a bad customer experience here and my dogs always come out looking beautiful and happy. I have turned many friends onto West End and they too feel the same way.

Pros: Professional, genuine, kind

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We've been bringing our dogs here since they opened in the nineties, and I knew Kit and Fran before that. The prices are reasonable and there has never been an issue that hasn't been carefully tended with me being notified immediately. Once my dog had a medical situation while in the tub. The situation was handled calmly with my involvement every step of the way. This is the kind of service I expect from a professional in ANY field, which is why I choose to send our terriers to these folks. We've referred at least a dozen of our friends and acquaintences to West End over the years and they've all been satisfied. I also recommend them to the total strangers reading my post :)

5
★★★★★

We've been bringing our dogs here since they opened in the nineties, and I knew Kit and Fran before that. The prices are reasonable and there has never been an issue that hasn't been carefully tended with me being notified immediately. Once my dog had a medical situation while in the tub. The situation was handled calmly with my involvement every step of the way. This is the kind of service I expect from a professional in ANY field, which is why I choose to send our terriers to these folks. We've referred at least a dozen of our friends and acquaintences to West End over the years and they've all been satisfied. I also recommend them to the total strangers reading my post :)

Pros: great care for our pets, great location, reasonable prices

Cons: none

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My dog emerged from West End Grooming with an unevenly trimmed tail, cut so close on the under side that he had a skin irritation that required a trip to the vet!

Won't go back.

1
★☆☆☆☆

My dog emerged from West End Grooming with an unevenly trimmed tail, cut so close on the under side that he had a skin irritation that required a trip to the vet!

Won't go back.

Pros: Location

Cons: Bad hair cut

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I have taken my two dogs to West End Grooming for several years. My golden is approaching 15 years old and is a little feeble. They are so tender with her and very caring. She feels good after a grooming and is just beautiful when I pick her up! My little dog is 9 years old and always looks good too!
I would highly recommend their services!

5
★★★★★

I have taken my two dogs to West End Grooming for several years. My golden is approaching 15 years old and is a little feeble. They are so tender with her and very caring. She feels good after a grooming and is just beautiful when I pick her up! My little dog is 9 years old and always looks good too!
I would highly recommend their services!

Pros: caring and good results

Cons: none

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Although this private dog haircut salon is much superior to the likes of Petsmart and Petco, they were quite untruthful about their charges. I was quoted one price on the phone, but after receiving my dog back, they added a $20 fee because he wouldn't stand still. THEY REFUSE to muzzle the dog, which in some cases is very necessary.

I paid this $20 extra fee for many, many months thinking my dog had a real behavior issue. And each time they said, "we're working with him on it." They promised to fix the problem and not charge me extra next time. But each time was a lie: they never took off the extra charge.

GET THIS: I finally got fed up paying $70 for a simple cocker trim and went to Dirty Dog, which is literally down the street on Lamar. They said they had NO PROBLEM with my dog whatsoever!! They never charged me extra for "bad behavior" and said his wiggling around was normal!! All cockers and other hyper dogs do it. So West End lied to me for many months and I just feel so fooled. :-(

3
★★★☆☆

Although this private dog haircut salon is much superior to the likes of Petsmart and Petco, they were quite untruthful about their charges. I was quoted one price on the phone, but after receiving my dog back, they added a $20 fee because he wouldn't stand still. THEY REFUSE to muzzle the dog, which in some cases is very necessary.

I paid this $20 extra fee for many, many months thinking my dog had a real behavior issue. And each time they said, "we're working with him on it." They promised to fix the problem and not charge me extra next time. But each time was a lie: they never took off the extra charge.

GET THIS: I finally got fed up paying $70 for a simple cocker trim and went to Dirty Dog, which is literally down the street on Lamar. They said they had NO PROBLEM with my dog whatsoever!! They never charged me extra for "bad behavior" and said his wiggling around was normal!! All cockers and other hyper dogs do it. So West End lied to me for many months and I just feel so fooled. :-(

Pros: It has a statusy image, established place.

Cons: You will PAY an arm and a leg for simple haircuts, plus get unfair fees tacked on

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I have been going to Westend Grooming since 1998. I have trusted all of the dogs I have owned to Kit, Fran and staff at Westend. They are so caring and loving towards all of the animals that they groom. If you have special needs for your dogs while they are there they see to it those needs are met. They are very good about giving the exact cut that you want.

In addition to being excellent groomers, they do and support lots of rescuing efforts. This is a wonderful local business that has been around for over ten years. My pooches and I will always support them.

5
★★★★★

I have been going to Westend Grooming since 1998. I have trusted all of the dogs I have owned to Kit, Fran and staff at Westend. They are so caring and loving towards all of the animals that they groom. If you have special needs for your dogs while they are there they see to it those needs are met. They are very good about giving the exact cut that you want.

In addition to being excellent groomers, they do and support lots of rescuing efforts. This is a wonderful local business that has been around for over ten years. My pooches and I will always support them.

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I have moved twice in the Austin area since I started taking my Maltese Katie to West End Grooming and I have tried many other places (Midtown Grooming, Groomingdales, Diamonds in the Ruff, etc). Now I drive from Round Rock to take her to West End because while I have found places that are closer to me, that do an equal job of grooming or are similarly priced but none have all of these things or that care so much for the animals. Katie is always happy to walk in to West End Grooming where she pulls away and shakes when we even drive up to some of the other places. I feel confident that she will be well taken care of while getting a great cut.

5
★★★★★

I have moved twice in the Austin area since I started taking my Maltese Katie to West End Grooming and I have tried many other places (Midtown Grooming, Groomingdales, Diamonds in the Ruff, etc). Now I drive from Round Rock to take her to West End because while I have found places that are closer to me, that do an equal job of grooming or are similarly priced but none have all of these things or that care so much for the animals. Katie is always happy to walk in to West End Grooming where she pulls away and shakes when we even drive up to some of the other places. I feel confident that she will be well taken care of while getting a great cut.

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My dog doesn't trust many people, in general, but she loves the folks at West End grooming. They treat her very well, and she is always beautiful after a bath and trim. Their staff understand how to handle dogs and are true professionals. It is prudent to book ahead. I find their prices comparable to other groomers in the area.

5
★★★★★

My dog doesn't trust many people, in general, but she loves the folks at West End grooming. They treat her very well, and she is always beautiful after a bath and trim. Their staff understand how to handle dogs and are true professionals. It is prudent to book ahead. I find their prices comparable to other groomers in the area.

Pros: Good to your dog

Cons: Hard to get last minute appt.

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Can't say enough good things about the staff and service. It may take awhile to get an appointment but the wait is worth it. I have two schnauzers (10 lbs and 40 lbs) and they get so excited as we get closer to San Gabriel St. I had been through four grooming establishments in Austin before I found West End Grooming and I have never been disappointed. My dogs get groomed every 5-6 weeks and I have been taking them there for almost two years.

5
★★★★★

Can't say enough good things about the staff and service. It may take awhile to get an appointment but the wait is worth it. I have two schnauzers (10 lbs and 40 lbs) and they get so excited as we get closer to San Gabriel St. I had been through four grooming establishments in Austin before I found West End Grooming and I have never been disappointed. My dogs get groomed every 5-6 weeks and I have been taking them there for almost two years.

Pros: Great customer service; caring friendly staff; prices in line with quality of work

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We have taken our two shih tzus to West End for three years. The cuts are arguably the best in Austin and they treat the dogs like family. They have been treating their humans differently lately, tho. They are short on the phone, and if you question why it takes two to three weeks to get an appointment (for loyal customers), you will receive numerous reasons why their time is so much more important than yours... All for the privilege of spending more on dog haircuts than you will spend on yourself in an upscale Austin salon.

3
★★★☆☆

We have taken our two shih tzus to West End for three years. The cuts are arguably the best in Austin and they treat the dogs like family. They have been treating their humans differently lately, tho. They are short on the phone, and if you question why it takes two to three weeks to get an appointment (for loyal customers), you will receive numerous reasons why their time is so much more important than yours... All for the privilege of spending more on dog haircuts than you will spend on yourself in an upscale Austin salon.

Pros: Great Grooming

Cons: Attitude, Price, Hard to get an appointment

.

I have had two rescue foster Miniature Poodles and my own personal Yorkshire Terrier groomed at West End Grooming and we were all satisfied, especially the puppers.

5
★★★★★

I have had two rescue foster Miniature Poodles and my own personal Yorkshire Terrier groomed at West End Grooming and we were all satisfied, especially the puppers.

Pros: Knowledgeable, Rescue Friendly, Patient

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My dogs have never been so excited to go get baths. Everyone that works here is so friendly.

5
★★★★★

My dogs have never been so excited to go get baths. Everyone that works here is so friendly.

Editorial from

Around for more than 20 years, this pet spa's haircuts include nail trimmings, ear cleaning, gland expression, bath and a walk.