Jackson Hewitt Tax Service

★★☆☆☆

About Jackson Hewitt Tax Service

Finance

Finance
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First of all, let me say, I have not personally done business with Jackson Hewitt Tax Service. When they were located inside Walmart Supercenter, a friend of mine took advantage of this "convenience" since she worked at Walmart. Sometimes convenience doesn't always mean being efficient.

My friend had a horrible experience with this company. They totally messed up her tax refund because they said at first she owed the IRS money. This was false as she later found out through another company. What was so ironic is they ( H & R Block) applied the same tax credits as Jackson Hewitt did, but only this time, she received a refund!!

The only thing she could think of was an inexperienced person was handling her taxes at Jackson Hewitt. That one bad experience was enough for her and definitely for me.

2
★★☆☆☆

First of all, let me say, I have not personally done business with Jackson Hewitt Tax Service. When they were located inside Walmart Supercenter, a friend of mine took advantage of this "convenience" since she worked at Walmart. Sometimes convenience doesn't always mean being efficient.

My friend had a horrible experience with this company. They totally messed up her tax refund because they said at first she owed the IRS money. This was false as she later found out through another company. What was so ironic is they ( H & R Block) applied the same tax credits as Jackson Hewitt did, but only this time, she received a refund!!

The only thing she could think of was an inexperienced person was handling her taxes at Jackson Hewitt. That one bad experience was enough for her and definitely for me.

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They were very unprofessional the one and only time we went to them. They really did not seem to know what was going on. It really made us nervous and we were right on the verge of leaving. Needless to say, we didn't go back. I'm not sure of the problem, but it was I think the first year they were in our town. They were located in a Wal-Mart. The area they had just wasn't private enogh for me. Parking was not a problem at all. I think they are in a regular office now, but I still wouldn't go to them. Taxes are important to us and I don't want to take another chance with them.

2
★★☆☆☆

They were very unprofessional the one and only time we went to them. They really did not seem to know what was going on. It really made us nervous and we were right on the verge of leaving. Needless to say, we didn't go back. I'm not sure of the problem, but it was I think the first year they were in our town. They were located in a Wal-Mart. The area they had just wasn't private enogh for me. Parking was not a problem at all. I think they are in a regular office now, but I still wouldn't go to them. Taxes are important to us and I don't want to take another chance with them.

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