Once Upon A Child

★★★☆☆
  • 2030 Glade Rd Ste 206

    Grapevine, TX 76051

    Cross street: at Hwy 121

    Map & Directions
  • 817-481-6210

3.2857 14
Hi! Sign in to let us know how Once Upon A Child was?
Write a Review
.

The guy who was the owner is extremely rude! I liked the store except for him, but we no longer have to worry about him, The store is closed now i am glad they went out of business, they bought way to much stuff for low low prices and it bit them in the but! They gave you nothing and then sold it for way too much! I like the one in Flower Mound way better!!!

1
★☆☆☆☆

The guy who was the owner is extremely rude! I liked the store except for him, but we no longer have to worry about him, The store is closed now i am glad they went out of business, they bought way to much stuff for low low prices and it bit them in the but! They gave you nothing and then sold it for way too much! I like the one in Flower Mound way better!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Terrible customer service! Amazing how you can walk into a store with 3 people standing at the counter and not one person turns to you to say hello. A couple walks in right behind me and they get a lovely HELLO. My husband walks in about 20 minutes later and still no hello. Maybe they are selective with the types of people they choose to say hello to or even give a frequent shoppers card to. This place was a MESS! Clean up the store and change your attitude. You would be amazed at the amount of customers that you would gain.

1
★☆☆☆☆

Terrible customer service! Amazing how you can walk into a store with 3 people standing at the counter and not one person turns to you to say hello. A couple walks in right behind me and they get a lovely HELLO. My husband walks in about 20 minutes later and still no hello. Maybe they are selective with the types of people they choose to say hello to or even give a frequent shoppers card to. This place was a MESS! Clean up the store and change your attitude. You would be amazed at the amount of customers that you would gain.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love this store. I would have to disagree with the previous statements. I have been there many times buying and selling my items. Sure you don't receive a lot from them when you sell... but you have to keep in mind they need to make money too. They have a wide selection of clothes, toys, and furniture for children. If you're looking for a decent payout on your items, I wouldn't sell there but if you have a bunch of clothes and toys you are looking to get rid of and want to make a few dollars on your items then sure. Be happy knowing you are supporting local consignment shopping. Unless you want to go to the department stores or mall and pay full price.

The staff is nice... sometimes they get very busy sorting through people's items so they aren't very personal at that time because they are taking care of another customer, but the store is clean as well. Saying this store is dirty is ridiculous!

5
★★★★★

I love this store. I would have to disagree with the previous statements. I have been there many times buying and selling my items. Sure you don't receive a lot from them when you sell... but you have to keep in mind they need to make money too. They have a wide selection of clothes, toys, and furniture for children. If you're looking for a decent payout on your items, I wouldn't sell there but if you have a bunch of clothes and toys you are looking to get rid of and want to make a few dollars on your items then sure. Be happy knowing you are supporting local consignment shopping. Unless you want to go to the department stores or mall and pay full price.

The staff is nice... sometimes they get very busy sorting through people's items so they aren't very personal at that time because they are taking care of another customer, but the store is clean as well. Saying this store is dirty is ridiculous!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I strongly disagree with what some of these people have been saying about this store. Ive been shopping there for my son since he was born and the women that work there are absolute sweethearts and are super helpful and so is the owner whom i have met a couple of times, very nice! I strongly recommend everyone to choose this store to shop at for their kids amazing clothes for incredible prices.

unknown

5
★★★★★

I strongly disagree with what some of these people have been saying about this store. Ive been shopping there for my son since he was born and the women that work there are absolute sweethearts and are super helpful and so is the owner whom i have met a couple of times, very nice! I strongly recommend everyone to choose this store to shop at for their kids amazing clothes for incredible prices.

unknown

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Love the store and the selection is awesome! I never have a problem finding good quality items and the toys are wonderful and my kids love them

5
★★★★★

Love the store and the selection is awesome! I never have a problem finding good quality items and the toys are wonderful and my kids love them

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have purchased items from this store on several occasions. I really had to dig to find items that were not stained - faded - or just too worn. It wasn't well organized and the staff was rude. I avoid this store unless I'm looking for something specific and can't get it at Kid to Kid. I have not and will not recommend this store to anyone.

1
★☆☆☆☆

I have purchased items from this store on several occasions. I really had to dig to find items that were not stained - faded - or just too worn. It wasn't well organized and the staff was rude. I avoid this store unless I'm looking for something specific and can't get it at Kid to Kid. I have not and will not recommend this store to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I strongly disagree with the review named once upon a child??? The girls/ladies that work in the Grapevine store are wonderful! Everyone needs to realize that no one wants to buy clothing that has stains or is too worn. Don't bring those items in and expect money for them.

5
★★★★★

I strongly disagree with the review named once upon a child??? The girls/ladies that work in the Grapevine store are wonderful! Everyone needs to realize that no one wants to buy clothing that has stains or is too worn. Don't bring those items in and expect money for them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

my pregnant girlfriend went to the grapevine store twice and both times the people there were rude and not caring to her needs. And they refused to give any info for a corp.office number or a area manager number, so after some researching we found the number it is.(763)520-8500. we will never go back to that store, we go to kid to kid in bedford, much better service.we will never go back to that store.

1
★☆☆☆☆

my pregnant girlfriend went to the grapevine store twice and both times the people there were rude and not caring to her needs. And they refused to give any info for a corp.office number or a area manager number, so after some researching we found the number it is.(763)520-8500. we will never go back to that store, we go to kid to kid in bedford, much better service.we will never go back to that store.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I agree with another reviewer the guy in that store (probably the owner) is cold and unfriendly. He told me that he wouldn't take 90% of my clothes because they were "out of style." I agree some probably were because my oldest boy is 6, but I also have a baby who is 9 mo., and he barely wore any of the stuff that was given to him. This guy didn't even take the time or energy to look. I realize that I am probably emotionally attached to those clothes, but , this guy has to realize that the nature of what he re-sells is going to have an emotional attachment to it most of the time. He needs to be more sensitive. He gave me bottom dollar for the little he did take. My sister and her friend both said that "KID 2 KID" in Bedford is much better, and you get more for what you sell. He also didn't give me a receipt which I think is weird. How do they keep up with what they are buying and selling?

2
★★☆☆☆

I agree with another reviewer the guy in that store (probably the owner) is cold and unfriendly. He told me that he wouldn't take 90% of my clothes because they were "out of style." I agree some probably were because my oldest boy is 6, but I also have a baby who is 9 mo., and he barely wore any of the stuff that was given to him. This guy didn't even take the time or energy to look. I realize that I am probably emotionally attached to those clothes, but , this guy has to realize that the nature of what he re-sells is going to have an emotional attachment to it most of the time. He needs to be more sensitive. He gave me bottom dollar for the little he did take. My sister and her friend both said that "KID 2 KID" in Bedford is much better, and you get more for what you sell. He also didn't give me a receipt which I think is weird. How do they keep up with what they are buying and selling?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Once Upon A Child is strictly a children's resale shop. They buy and sell used children's clothing and items. I have seen clothing rang is sizes from newborn to juniors. Items they sell would include highchairs, carseats, door way jumpers, carriers, and bouncers. You can sell your items to them and they will either give you cash or sotre credit. If you opt for the store credit, they usually give you more than if you were to choose the cash. They do not accept clothing that was poorly taken care of, as well as the items. Overall, Once Upon A Child is a great place to buy and sell your used children's items.

5
★★★★★

Once Upon A Child is strictly a children's resale shop. They buy and sell used children's clothing and items. I have seen clothing rang is sizes from newborn to juniors. Items they sell would include highchairs, carseats, door way jumpers, carriers, and bouncers. You can sell your items to them and they will either give you cash or sotre credit. If you opt for the store credit, they usually give you more than if you were to choose the cash. They do not accept clothing that was poorly taken care of, as well as the items. Overall, Once Upon A Child is a great place to buy and sell your used children's items.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I will probably never go to this store again. When I go in the guy, who I think may be the owner is just always so rude. It also seems to me that you get much less for your item at this place then at the good place in Bedford. Also becarful when you buy something and look it over good many items have stains and tears.

PROS: get rid of items
CONS: rude

2
★★☆☆☆

I will probably never go to this store again. When I go in the guy, who I think may be the owner is just always so rude. It also seems to me that you get much less for your item at this place then at the good place in Bedford. Also becarful when you buy something and look it over good many items have stains and tears.

PROS: get rid of items
CONS: rude

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I like to resell our children's clothing and toys here because it is so much easier than having a messy garage sale. They buy back most of the clothing if you take good care of it and you get a great price for it. It generally takes them 30 minutes to an hour to look over and write you a check. They buy furniture too!

4
★★★★☆

My wife and I like to resell our children's clothing and toys here because it is so much easier than having a messy garage sale. They buy back most of the clothing if you take good care of it and you get a great price for it. It generally takes them 30 minutes to an hour to look over and write you a check. They buy furniture too!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Decent quality childrens consignment clothing, toys, necessities and furniture. Moderate to fair prices for all items. Poor selection on furniture, huge selection on clothing for all ages. Not much maternity clothing. Strollers, bouncers, walkers, and activity centers galore. Rapid turnaround when dropping of consignment, often sorted and paid while you wait

PROS: turnaround
CONS: modest quality

4
★★★★☆

Decent quality childrens consignment clothing, toys, necessities and furniture. Moderate to fair prices for all items. Poor selection on furniture, huge selection on clothing for all ages. Not much maternity clothing. Strollers, bouncers, walkers, and activity centers galore. Rapid turnaround when dropping of consignment, often sorted and paid while you wait

PROS: turnaround
CONS: modest quality

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This location is awesome. The prices are unbelievable on all major name brands. Most items are priced around $3.00 with some higher priced items. Always check the clearance section, where items are half off or more.

PROS: Exceptional prices on kids' clothing
CONS:

5
★★★★★

This location is awesome. The prices are unbelievable on all major name brands. Most items are priced around $3.00 with some higher priced items. Always check the clearance section, where items are half off or more.

PROS: Exceptional prices on kids' clothing
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Once Upon A Child, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review