Westmoreland Plumbing

★★★★☆
  • 8600 Old Bee Caves Rd

    Austin, TX 78735

    Map & Directions
  • 512-288-7590

About Westmoreland Plumbing

Categories
Hours
Mon-Fri 7:30am-4:30pm

Home Construction & Remodeling

Home Construction & Remodeling
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.

I was deeply disappointed in this company. I recently remodeled two bathrooms. I chose to have them handle the valve work, but used another plumber to complete the trim/finish out because I felt given the simplicity of the finish out

3
★★★★★

I was deeply disappointed in this company. I recently remodeled two bathrooms. I chose to have them handle the valve work, but used another plumber to complete the trim/finish out because I felt given the simplicity of the finish out

.

I was misquoted a price and overcharged by $200 for a very simple job that other plumbers have completed at my house for much less. I was very disappointed in the level of customer service and shocked by the extreme overcharging. Additional fees were added on that I was not told about, such as charging 20 minutes of drive time on the bill.
I will not use this plumber again and I encourage others to find another more upfront and honest company to work with.

0
★☆☆☆☆

I was misquoted a price and overcharged by $200 for a very simple job that other plumbers have completed at my house for much less. I was very disappointed in the level of customer service and shocked by the extreme overcharging. Additional fees were added on that I was not told about, such as charging 20 minutes of drive time on the bill.
I will not use this plumber again and I encourage others to find another more upfront and honest company to work with.

Pros: on time

Cons: ridiculously expensive, not friendly, poor work, hidden fees

.

Called Monday am, they answered right off and said they would have someone over by the afternoon. The plumber arrived at 2 pm and fixed an under sink leak my son and I tried to fix all day yesterday. The hardware store guy gave us wrong info on what was needed. They charge 20-30 mins drive time, but fixed it for just over a hundred bucks with a small part.

2
★★★★☆

Called Monday am, they answered right off and said they would have someone over by the afternoon. The plumber arrived at 2 pm and fixed an under sink leak my son and I tried to fix all day yesterday. The hardware store guy gave us wrong info on what was needed. They charge 20-30 mins drive time, but fixed it for just over a hundred bucks with a small part.

Pros: Quick response time and arrival. Job done well.

Cons: Charge 20-30 minutes drive-time as part of first hour

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