Texas Tan

★★★☆☆

About Texas Tan

Categories
  • Tanning Salons

Personal Services

Personal Services
More choices in Keller:
Resultset_next

Planet Beach

2125 W Southlake Blvd Grapevine, AR

Resultset_next

Planet Tan

7451 N Beach St Fort Worth, TX

2.6429 14
Hi! Sign in to let us know how Texas Tan was?
Write a Review
.

The girl that looks orange that works there is so very rude to me and my daughter every time we go tan there! I look up the BBB on them they have 11 complaints against them! Go figure! We will not be going back there!

1
★☆☆☆☆

The girl that looks orange that works there is so very rude to me and my daughter every time we go tan there! I look up the BBB on them they have 11 complaints against them! Go figure! We will not be going back there!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was looking for a place to tan that didn't require a conctract fee, so I called Texas Tan and the lady on the phone told me that there wasn't any cost, she said i would only have to pay for the tans, 25-60 dollars a month depending on which level beds i wanted. That sounded good! A few hours later, I went there to sign up and the lady behind the desk told me that my bill was 40 for sign up fee and 25 for the beds. i told her that i had called and someone told me there wasn't any contract fees and she told me i must have called the wrong place. =l so i told her i would get back to her and she took my information sheet and crumbled it up and threw it away. the misunderstanding would have been fine, but the rude service was a bit to much!

2
★★☆☆☆

I was looking for a place to tan that didn't require a conctract fee, so I called Texas Tan and the lady on the phone told me that there wasn't any cost, she said i would only have to pay for the tans, 25-60 dollars a month depending on which level beds i wanted. That sounded good! A few hours later, I went there to sign up and the lady behind the desk told me that my bill was 40 for sign up fee and 25 for the beds. i told her that i had called and someone told me there wasn't any contract fees and she told me i must have called the wrong place. =l so i told her i would get back to her and she took my information sheet and crumbled it up and threw it away. the misunderstanding would have been fine, but the rude service was a bit to much!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I had the same issues. I liked the place until I tried to cancel my membership. I have to deal with a billing company in Missouri somewhere with written notice and I'm still getting billed after doing everything they told me to. I haven't tanned there in 4 months and I'm still getting billed. DO NOT set up a monthly account here to tan. The front desk can't help you and the process to close the account it a nightmare.

1
★☆☆☆☆

I had the same issues. I liked the place until I tried to cancel my membership. I have to deal with a billing company in Missouri somewhere with written notice and I'm still getting billed after doing everything they told me to. I haven't tanned there in 4 months and I'm still getting billed. DO NOT set up a monthly account here to tan. The front desk can't help you and the process to close the account it a nightmare.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This was a very nice place in Saginaw to tan but they closed the week of Christmas without notice and they pulled membership fee for Jan out. They state they have another location but I'm not willing to drive that far so trying to cancel which they use some other company out of state and this is hard to deal with.

2
★★☆☆☆

This was a very nice place in Saginaw to tan but they closed the week of Christmas without notice and they pulled membership fee for Jan out. They state they have another location but I'm not willing to drive that far so trying to cancel which they use some other company out of state and this is hard to deal with.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a nice salon that is for sure. Friendly staff- close to my work. New beds. I always see great specials they offer and they have some really nice lotions! I am very happy with my tan!

5
★★★★★

This is a nice salon that is for sure. Friendly staff- close to my work. New beds. I always see great specials they offer and they have some really nice lotions! I am very happy with my tan!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

HORRIBLE PLACE!!I do not tan here! i have been trying to get my membership canceled for over two months now and they still have yet to cancel it. ooo and they charged me a 15 dollar fee b.c i got a new cc in the mail and i hadnt given it to them before my draft date!. the customer service here is just horrible. Nobody will help me with my account and at this point i never want to sign up for a tanning membership again. THanks texas tan for being the worst salon ever.

1
★☆☆☆☆

HORRIBLE PLACE!!I do not tan here! i have been trying to get my membership canceled for over two months now and they still have yet to cancel it. ooo and they charged me a 15 dollar fee b.c i got a new cc in the mail and i hadnt given it to them before my draft date!. the customer service here is just horrible. Nobody will help me with my account and at this point i never want to sign up for a tanning membership again. THanks texas tan for being the worst salon ever.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

can not cancel the membership in Texas Tan West Keller on Golden Triangle, FW. Its state of the art. Contract between ??Texas tan? and ??Customer? stated that Texas tan gives the cancellation letter following your request; but they don??t. They will tell you to call some #800 to cancel, and it??s not in the contract. Here is your problem begins?

1
★☆☆☆☆

can not cancel the membership in Texas Tan West Keller on Golden Triangle, FW. Its state of the art. Contract between ??Texas tan? and ??Customer? stated that Texas tan gives the cancellation letter following your request; but they don??t. They will tell you to call some #800 to cancel, and it??s not in the contract. Here is your problem begins?

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Spray tanning is is only about 90% perfect most of the time, this is a difficult crowd pleaser BUT with that being said Airbrush is more commonly perfect than a booth

Texas Tan is GREAT, I have been working with salons for 12 years and this is by far one of the cleanest salons we have ever delt with. I do not want to harp on any particular but you would be suprised if you could see what we do and I will let you know that these owners have kept their rooms and beds 50 times cleaner than the largest salon chain in our area. These owners love what they do and should be proud I rate these stores a 10 for being the cleanest salon we have ever delt with. It may have an employee here or there that maybe not always be pleasing but EVERYONE does.
At least these owners leave very little work for any of their employees b/c they work so hard.

5
★★★★★

Spray tanning is is only about 90% perfect most of the time, this is a difficult crowd pleaser BUT with that being said Airbrush is more commonly perfect than a booth

Texas Tan is GREAT, I have been working with salons for 12 years and this is by far one of the cleanest salons we have ever delt with. I do not want to harp on any particular but you would be suprised if you could see what we do and I will let you know that these owners have kept their rooms and beds 50 times cleaner than the largest salon chain in our area. These owners love what they do and should be proud I rate these stores a 10 for being the cleanest salon we have ever delt with. It may have an employee here or there that maybe not always be pleasing but EVERYONE does.
At least these owners leave very little work for any of their employees b/c they work so hard.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We never had an issue with their services until it came time to cancel the membership. Just wait until you try to cancel your membership. Then let's see how many "happy customers" you have? How would you like cancelling your membership in person, getting a receipt showing so, then having your bank account hijacked monthly for services on an account that no longer exists?

1
★☆☆☆☆

We never had an issue with their services until it came time to cancel the membership. Just wait until you try to cancel your membership. Then let's see how many "happy customers" you have? How would you like cancelling your membership in person, getting a receipt showing so, then having your bank account hijacked monthly for services on an account that no longer exists?

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I have been tanning at Texas Tan for years and have had no problem with their service, UNTIL it came to the airbrush spray tan. DO NOT go there for this service. They only have one person who can apply it appropriately and she no longer works there. I recommended this to a friend and the girl who sprayed her did a TERRIBLE job. It was uneven, patchy, awful!! They don't seem too concerned about taking care of their customers if they have a complaint. Also, it takes 3 days short of a month to stop the automatic draft! Too long.

2
★★☆☆☆

I have been tanning at Texas Tan for years and have had no problem with their service, UNTIL it came to the airbrush spray tan. DO NOT go there for this service. They only have one person who can apply it appropriately and she no longer works there. I recommended this to a friend and the girl who sprayed her did a TERRIBLE job. It was uneven, patchy, awful!! They don't seem too concerned about taking care of their customers if they have a complaint. Also, it takes 3 days short of a month to stop the automatic draft! Too long.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been tanning there for about a year and I have no complaints. They (unlike many tanning places) do not pressure me to buy certain products, which I like. The hours of operation fit my schedule, I will likely continue to tan with Texas Tan despite a 10 drive.

5
★★★★★

I have been tanning there for about a year and I have no complaints. They (unlike many tanning places) do not pressure me to buy certain products, which I like. The hours of operation fit my schedule, I will likely continue to tan with Texas Tan despite a 10 drive.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been tanning with Texas Tan for 3 yrs and I am VERY happy! They always give me a good deal on lotion and the salon is always clean! The girls there are super nice and very helpful! I've never had a problem with them that was not solved quick and to my standards! I would recommend this salon to anyone that wants an upscale service at a moderate price!

5
★★★★★

I've been tanning with Texas Tan for 3 yrs and I am VERY happy! They always give me a good deal on lotion and the salon is always clean! The girls there are super nice and very helpful! I've never had a problem with them that was not solved quick and to my standards! I would recommend this salon to anyone that wants an upscale service at a moderate price!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My son has been a member there for some months and uses their tanning beds. He also has the occasional spray tan and THIS is where the complaints begin. The most recent spray was patchy, to the point that it looked like a skin complaint. On ringing them to complain, they were dismissive saying that "it will look better once it wears off"! I gave them the option of respraying (at their cost) or getting credit/ refund. The girl on the phone obviously couldn't grasp this concept and was going to speak to the manager who, I was told, would ring me. No phone call. So, 2 days later I ring again. I speak to the manager. She has to call the girl. She would ring back. No phone call. They obviously have no regard to customer satisfaction so in the future we shall be going elsewhere.

1
★☆☆☆☆

My son has been a member there for some months and uses their tanning beds. He also has the occasional spray tan and THIS is where the complaints begin. The most recent spray was patchy, to the point that it looked like a skin complaint. On ringing them to complain, they were dismissive saying that "it will look better once it wears off"! I gave them the option of respraying (at their cost) or getting credit/ refund. The girl on the phone obviously couldn't grasp this concept and was going to speak to the manager who, I was told, would ring me. No phone call. So, 2 days later I ring again. I speak to the manager. She has to call the girl. She would ring back. No phone call. They obviously have no regard to customer satisfaction so in the future we shall be going elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Went in to check prices and they gave me a tour, told me all about the beds and helped me pick out a great lotion that would be perfect for me. The salon was extremely clean, the staff was super nice and well-informed, and the beds are top quality. They even do custom airbrushing...I never even knew what this was and found out it was way better than Mystic.

5
★★★★★

Went in to check prices and they gave me a tour, told me all about the beds and helped me pick out a great lotion that would be perfect for me. The salon was extremely clean, the staff was super nice and well-informed, and the beds are top quality. They even do custom airbrushing...I never even knew what this was and found out it was way better than Mystic.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Texas Tan, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review