Cake Lady

★★☆☆☆
  • 515 W Campbell Rd Suite #106

    Richardson, TX 75080

    Map & Directions
  • 972-889-2253

About Cake Lady

Details
  • Cake Decorating Supplies
1.8889 27
Hi! Sign in to let us know how Cake Lady was?
Write a Review
.

I was going to use them back in 2007, they were helpful till it came down to paying them and all of a sudden a contract that stated they "couldn't guarantee actual delivery of a a cake" was presented to me. I refused to sign the contract, asked for my deposit back because I had not signed anything and they still tried to keep my money. I tried to resolve the issue with them and I never got return phone calls. Finally after a week I call and the person I was working with put me on hold and stuck Josh DeLeon on the line. He was condescending, rude and even called me a bridezilla for questioning his contract wording and the specifics of the contract. He refused to give me my refund back and stated I had signed a contract, yet I never had. I had to file a complaint with the BBB about this company and I'm glad to see they are out of business. They were completely unethical and not the Christian business they claimed to be. I had to call the bank and have it refunded back to me and then they tried to slander me with the BBB stating I was being a criminal for asking for a refund on my check card by Wells Fargo because they wouldn't provide my refund! Here is a link of them on myspace if you want to express your grievance with them personally. http://www.myspace.com/peaches1983

1
★☆☆☆☆

I was going to use them back in 2007, they were helpful till it came down to paying them and all of a sudden a contract that stated they "couldn't guarantee actual delivery of a a cake" was presented to me. I refused to sign the contract, asked for my deposit back because I had not signed anything and they still tried to keep my money. I tried to resolve the issue with them and I never got return phone calls. Finally after a week I call and the person I was working with put me on hold and stuck Josh DeLeon on the line. He was condescending, rude and even called me a bridezilla for questioning his contract wording and the specifics of the contract. He refused to give me my refund back and stated I had signed a contract, yet I never had. I had to file a complaint with the BBB about this company and I'm glad to see they are out of business. They were completely unethical and not the Christian business they claimed to be. I had to call the bank and have it refunded back to me and then they tried to slander me with the BBB stating I was being a criminal for asking for a refund on my check card by Wells Fargo because they wouldn't provide my refund! Here is a link of them on myspace if you want to express your grievance with them personally. http://www.myspace.com/peaches1983

Was this review helpful to you?
Ratings_icons Ratings_icons

.

With The Cake Lady out of business, I decided to try La Rosette 972-235-2253. Their cakes are delicious! I was needing a cake last minute and they were able to help me out.

1
★☆☆☆☆

With The Cake Lady out of business, I decided to try La Rosette 972-235-2253. Their cakes are delicious! I was needing a cake last minute and they were able to help me out.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Beware of any businesses owned by Josh or Chelsea DeLeon.
These people accepted money for cakes they "could not" deliver and did not notify us that they were "going bankrupt". Always check the Better Business Bureau before shelling out money for anyone who demands payment before delivery of services. Owners are listed at the BBB - make sure you do not do business with these people under any business name in the future.

1
★☆☆☆☆

Beware of any businesses owned by Josh or Chelsea DeLeon.
These people accepted money for cakes they "could not" deliver and did not notify us that they were "going bankrupt". Always check the Better Business Bureau before shelling out money for anyone who demands payment before delivery of services. Owners are listed at the BBB - make sure you do not do business with these people under any business name in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Brides-to-be who need CAKES! We have already had several orders needing wedding cakes on very short notice, because of the Cake Lady "going out of business." Let us know if you need a short notice wedding cake.
Judy with Dallas Sweet Indulgence Bakery
www.dallas_sweet_indulgence.webs.com
469-955-5049

1
★☆☆☆☆

Brides-to-be who need CAKES! We have already had several orders needing wedding cakes on very short notice, because of the Cake Lady "going out of business." Let us know if you need a short notice wedding cake.
Judy with Dallas Sweet Indulgence Bakery
www.dallas_sweet_indulgence.webs.com
469-955-5049

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Brides,

I run a local floral design business and I am looking to expand my repetoir to cake decorating. I have decorated cakes since I was very young and just recently wanted to get into professional cake decorating. If you have put all your money into the Cake Lady and need a quick fix I would like to do your cake at cost. By allowing me to do your cake you are giving me valuable experience and pics for my portfolio. You can check out some of my amateur experience at my wedding wire blog. If you need a cake for this weekend please give me a call or send me an email. Please leave a voicemail and I will answer you asap. Thanks and good luck on your search for a new baker. Amanda Ruddle
exquisitefloraldesign@hotmail.com
www.exquisitefloraldesign.net
817-657-2195

5
★★★★★

Brides,

I run a local floral design business and I am looking to expand my repetoir to cake decorating. I have decorated cakes since I was very young and just recently wanted to get into professional cake decorating. If you have put all your money into the Cake Lady and need a quick fix I would like to do your cake at cost. By allowing me to do your cake you are giving me valuable experience and pics for my portfolio. You can check out some of my amateur experience at my wedding wire blog. If you need a cake for this weekend please give me a call or send me an email. Please leave a voicemail and I will answer you asap. Thanks and good luck on your search for a new baker. Amanda Ruddle
exquisitefloraldesign@hotmail.com
www.exquisitefloraldesign.net
817-657-2195

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Alice's Tea Shoppe in McKinney TX. We do produce wedding cakes and provide catering for weddings. If you have any questions, pleas contact Judy or Cyndy at 214-585-0594.

Check our website www.alicesteashoppe.com

Judy

1
★☆☆☆☆

Alice's Tea Shoppe in McKinney TX. We do produce wedding cakes and provide catering for weddings. If you have any questions, pleas contact Judy or Cyndy at 214-585-0594.

Check our website www.alicesteashoppe.com

Judy

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so sorry to hear about this.
I just saw the story on the news.
I would like to help out as much as possible.
www.cakesyoucrave.com

We can work with any budget. We understand money is tight due to the situation

1
★☆☆☆☆

I am so sorry to hear about this.
I just saw the story on the news.
I would like to help out as much as possible.
www.cakesyoucrave.com

We can work with any budget. We understand money is tight due to the situation

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Cake Lady is definitely out of business. We put half down in June, and thankfully I found out before my balance was due next week. We are 5 1/2 weeks away from the wedding. Her post on weddingwire.com says that in October they contacted all brides through December-not true...mine is 12/20, and I just happened to find out yesterday when I drove by to drop off the cake topper. Hopefully we can find something we can afford with the rest of our budget. What a mess!

4
★★★★☆

The Cake Lady is definitely out of business. We put half down in June, and thankfully I found out before my balance was due next week. We are 5 1/2 weeks away from the wedding. Her post on weddingwire.com says that in October they contacted all brides through December-not true...mine is 12/20, and I just happened to find out yesterday when I drove by to drop off the cake topper. Hopefully we can find something we can afford with the rest of our budget. What a mess!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'm getting married THIS WEEKEND!! 11/16 and my fiance and I just found out the store is out of business. When I Iooked up the letter they put apologizing for it they also said they distributed their orders to other bakeries including La Rossetta. With hope, I just went ovr there and they have nothing. No orders, no money. Now we may have to make our own cake...We paid them in full on 10/6 and have no extra money to order another cake. Wish us luck!

4
★★★★☆

I'm getting married THIS WEEKEND!! 11/16 and my fiance and I just found out the store is out of business. When I Iooked up the letter they put apologizing for it they also said they distributed their orders to other bakeries including La Rossetta. With hope, I just went ovr there and they have nothing. No orders, no money. Now we may have to make our own cake...We paid them in full on 10/6 and have no extra money to order another cake. Wish us luck!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Just talked to the owner of LaRosette. Cake Lady has not sent the orders over there. He would be happy to try to help people out, but there is no agreement between them. A nice guy, the number listed is his cell.

1
★☆☆☆☆

Just talked to the owner of LaRosette. Cake Lady has not sent the orders over there. He would be happy to try to help people out, but there is no agreement between them. A nice guy, the number listed is his cell.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My fiance and I booked The Cake Lady months ago for both our grooms cake and wedding cake and after our checks cleared we found out she "went out of business". I should have suspected something was afoot based on her store front that was in shambles.If she truly did go bankrupt she has made no effort to communicate with us (our wedding is in 12 days), we were informed by another vendor.I hope all her possessions are repo'd to pay off her debtors.

1
★☆☆☆☆

My fiance and I booked The Cake Lady months ago for both our grooms cake and wedding cake and after our checks cleared we found out she "went out of business". I should have suspected something was afoot based on her store front that was in shambles.If she truly did go bankrupt she has made no effort to communicate with us (our wedding is in 12 days), we were informed by another vendor.I hope all her possessions are repo'd to pay off her debtors.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My fiance has been trying to get a hold of the cake lady for a couple weeks now to mae the final payment on our cake. We are to get married on 11/29/08. Well after we had discussed this situation with my mother, she drove by the location and saw a for lease sign in the windows. We have tried to call the cell listed on the website, and it is some man, in no relation to the cake lady, that we know of. I have yet to recieve a phonecall of any kind explaining the bankruptcy nor saying they can't do the cake. I actually found out through reading reviews! It's bad enoguh to have stress to finish planning. but to now find a cake again and spend another $500.00. I just consider myself lucky to have found out this early. Since it appears she likes to make phone calls 2 days before the wedding.

I can not even express in words my anger. We booked her the on October 3. Clearly, she know that within a week she was going to go bankrupt. So why book and take our money? As far as I am concerned that is considered theft. Chances are they know they had no intention on making the cake. she claims on wedding wire she recommended other bakers? if thats the case, I think she would of told us the day we booked her!

for anyone who found out the day before the wedding I apologize! I could only imagine how irate I would be.

if this has happened to you, I recommend Panini Bakery, they are doing mine on such late notice, and from what I understand a few others in the same dilemma. not to mention my wedding is thanksgiving weekend. which doesnt help the situation.

1
★☆☆☆☆

My fiance has been trying to get a hold of the cake lady for a couple weeks now to mae the final payment on our cake. We are to get married on 11/29/08. Well after we had discussed this situation with my mother, she drove by the location and saw a for lease sign in the windows. We have tried to call the cell listed on the website, and it is some man, in no relation to the cake lady, that we know of. I have yet to recieve a phonecall of any kind explaining the bankruptcy nor saying they can't do the cake. I actually found out through reading reviews! It's bad enoguh to have stress to finish planning. but to now find a cake again and spend another $500.00. I just consider myself lucky to have found out this early. Since it appears she likes to make phone calls 2 days before the wedding.

I can not even express in words my anger. We booked her the on October 3. Clearly, she know that within a week she was going to go bankrupt. So why book and take our money? As far as I am concerned that is considered theft. Chances are they know they had no intention on making the cake. she claims on wedding wire she recommended other bakers? if thats the case, I think she would of told us the day we booked her!

for anyone who found out the day before the wedding I apologize! I could only imagine how irate I would be.

if this has happened to you, I recommend Panini Bakery, they are doing mine on such late notice, and from what I understand a few others in the same dilemma. not to mention my wedding is thanksgiving weekend. which doesnt help the situation.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is horrible. My fiance left me and they told me they would make me birthday cakes instead. This just adds insult to injury. I will do whatever to get my money back. I chose them because they were suppose to be Christians!This is very disappointing as my ex left me with all the wedding bills. I thought this was nice, at least I will get some tasty cakes. But now, not even that.

1
★☆☆☆☆

This is horrible. My fiance left me and they told me they would make me birthday cakes instead. This just adds insult to injury. I will do whatever to get my money back. I chose them because they were suppose to be Christians!This is very disappointing as my ex left me with all the wedding bills. I thought this was nice, at least I will get some tasty cakes. But now, not even that.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went by the shop today since we haven't been able to get them by phone. There was a sign on the door "Temporarily closed for remodeling" not sure how long that sign has been there. My daughter has been trying to reach her for 2 weeks by phone, I sent email but, no response, voice mail is full. We hadn't sent any money as of yet for deposit, thank goodness. Wedding is in Dec.

1
★☆☆☆☆

I went by the shop today since we haven't been able to get them by phone. There was a sign on the door "Temporarily closed for remodeling" not sure how long that sign has been there. My daughter has been trying to reach her for 2 weeks by phone, I sent email but, no response, voice mail is full. We hadn't sent any money as of yet for deposit, thank goodness. Wedding is in Dec.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just received a call today from my reception venue stating that the cake lady went out of business. My wedding is in less than two weeks and my fiance and I have no cakes. We paid them in full back in June and now our wedding is in November and I am freaking out. I am not sure what to do at this point. I feel like crying.

1
★☆☆☆☆

I just received a call today from my reception venue stating that the cake lady went out of business. My wedding is in less than two weeks and my fiance and I have no cakes. We paid them in full back in June and now our wedding is in November and I am freaking out. I am not sure what to do at this point. I feel like crying.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Petty criminal with not so petty consequences. She took my money, did not deliver and cannot be reached. Its that simple. The last thing that a bride needs to worry about is being stolen from by The Cake Lady. To be honest, the low prices should have been a clue. I know times are tough, but no one ever condones theft as an excuse. Ridiculous.

1
★☆☆☆☆

Petty criminal with not so petty consequences. She took my money, did not deliver and cannot be reached. Its that simple. The last thing that a bride needs to worry about is being stolen from by The Cake Lady. To be honest, the low prices should have been a clue. I know times are tough, but no one ever condones theft as an excuse. Ridiculous.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My daughter's wedding is 10/25/2008 - she received a call about the company going bankrupt on 10/22. According to wedding wire reviews
they knew at least last week of this situation. And they still accepted final payment on her order. As far as I am concerned this is theft
pure and simple. They end their phone message with "God Bless" -
talk about hypocrites - these people take the cake!!!!

1
★☆☆☆☆

My daughter's wedding is 10/25/2008 - she received a call about the company going bankrupt on 10/22. According to wedding wire reviews
they knew at least last week of this situation. And they still accepted final payment on her order. As far as I am concerned this is theft
pure and simple. They end their phone message with "God Bless" -
talk about hypocrites - these people take the cake!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is such a sad situation. All these brides had their wedding day which was supposed to be the happiest day of their life full of undue stress! It's really not fair!

2
★★☆☆☆

This is such a sad situation. All these brides had their wedding day which was supposed to be the happiest day of their life full of undue stress! It's really not fair!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We too received a voicemail on Thursday, 10/16, at 8 pm (perhaps from their attorney??) that this place has gone bankrupt. Our wedding is Saturday, 10/18, at 4 pm!! I understand times are tough but terrible way to handle your once loyal clients. Their website is even still up and functioning!

There is a place in the same shopping center that has saved us (La Rosette) and will get us some cakes together in time.

Best of luck to all of those affected by this disaster as well. We may need to band together to get our money back somehow.

1
★☆☆☆☆

We too received a voicemail on Thursday, 10/16, at 8 pm (perhaps from their attorney??) that this place has gone bankrupt. Our wedding is Saturday, 10/18, at 4 pm!! I understand times are tough but terrible way to handle your once loyal clients. Their website is even still up and functioning!

There is a place in the same shopping center that has saved us (La Rosette) and will get us some cakes together in time.

Best of luck to all of those affected by this disaster as well. We may need to band together to get our money back somehow.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

hey guys my sisters wedding is tomorrow and she got a call last night saying that the cake lady went bankrupt. Now we have to find a cake place that will do the wedding and grooms cake in one day! So dont go here!

1
★☆☆☆☆

hey guys my sisters wedding is tomorrow and she got a call last night saying that the cake lady went bankrupt. Now we have to find a cake place that will do the wedding and grooms cake in one day! So dont go here!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

so it's less than 36 hours until our wedding and my fianc just got a message on her phone that the cake lady is bankrupt any can not make her cake. Been booked since march, and paid in full. Wow. So if you want your wedding to become a disaster book this lady.

1
★☆☆☆☆

so it's less than 36 hours until our wedding and my fianc just got a message on her phone that the cake lady is bankrupt any can not make her cake. Been booked since march, and paid in full. Wow. So if you want your wedding to become a disaster book this lady.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

My sister, got married last weekend and she ordered the brides & grooms cake from these people. They told my Mom that the cakes would be delivered to the reception (in Terrell) between 4:00 & 6:00. The wedding was at 7:00 with the reception immediately after. At 7:30, we got a call from a friend who was making sure everything was set up, that the cakes were not there yet. My Mom & sister panicked! I got on the phone trying to get in touch with the cake people to find out what was going on?
I left at least 4 voicemails at their storefront & called the cell phone at least 50 times (seriously) before I finally talked to the owner, Josh, who was delivering the cake. When I finally reached him it was 8:30 and still no cakes. He sounded like he was high or drunk! He said he got lost (from Richardson to Terrell) & was in Rockwall. I told him how to get to the reception and he finally showed up at 9:30pm & the cakes were not in very good shape. He spent 20 minutes ?fixing? them. This whole time he did not apologize even once. He was 100% un-apologetic and acted like it was no big deal. I missed more than ? the reception trying to deal with all this.
Then, my Mom & Dad went up to the store front yesterday to discuss the situation and how to get it resolved (refund etc). They never showed up and will not return their calls. They basically have taken the $ and run.
Needless to say, my sister was devastated and my parents are FURIOUS!! We are trying to do everything in our power to see to it that this doesn?t happen to someone else. Please pass on this information to your event planners or wedding coordinators you work with. I would hate for someone else to have their reception ruined the way my sisters was.

0
★☆☆☆☆

My sister, got married last weekend and she ordered the brides & grooms cake from these people. They told my Mom that the cakes would be delivered to the reception (in Terrell) between 4:00 & 6:00. The wedding was at 7:00 with the reception immediately after. At 7:30, we got a call from a friend who was making sure everything was set up, that the cakes were not there yet. My Mom & sister panicked! I got on the phone trying to get in touch with the cake people to find out what was going on?
I left at least 4 voicemails at their storefront & called the cell phone at least 50 times (seriously) before I finally talked to the owner, Josh, who was delivering the cake. When I finally reached him it was 8:30 and still no cakes. He sounded like he was high or drunk! He said he got lost (from Richardson to Terrell) & was in Rockwall. I told him how to get to the reception and he finally showed up at 9:30pm & the cakes were not in very good shape. He spent 20 minutes ?fixing? them. This whole time he did not apologize even once. He was 100% un-apologetic and acted like it was no big deal. I missed more than ? the reception trying to deal with all this.
Then, my Mom & Dad went up to the store front yesterday to discuss the situation and how to get it resolved (refund etc). They never showed up and will not return their calls. They basically have taken the $ and run.
Needless to say, my sister was devastated and my parents are FURIOUS!! We are trying to do everything in our power to see to it that this doesn?t happen to someone else. Please pass on this information to your event planners or wedding coordinators you work with. I would hate for someone else to have their reception ruined the way my sisters was.

Pros: NONE

Cons: Entire Experience

.

my husband and I got married over a year ago, and the cake was so good that we have ordered every cake from there since, love the people and the cake, we wont ever order a store bought cake again.

Leslie and Hardy Derx

5
★★★★★

my husband and I got married over a year ago, and the cake was so good that we have ordered every cake from there since, love the people and the cake, we wont ever order a store bought cake again.

Leslie and Hardy Derx

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Our wedding was last July 2... The Cake Lady provided us with exactly what we asked for, at a great price. Part of our purchase included a free cake topper on our one year anniversary (which we will be picking up today). The service was great and so was the cake! 2 thumbs up! (I regularly refer this to engaged couples in the area.)

PROS: great price; great customer service; bonus cake on 1 year anniversary
CONS:

5
★★★★★

Our wedding was last July 2... The Cake Lady provided us with exactly what we asked for, at a great price. Part of our purchase included a free cake topper on our one year anniversary (which we will be picking up today). The service was great and so was the cake! 2 thumbs up! (I regularly refer this to engaged couples in the area.)

PROS: great price; great customer service; bonus cake on 1 year anniversary
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We used The Cake Lady for our daughter's wedding in July 05. The service was excellent even though we had ordered relatively late in the game. The cakes were absolutely stunning. They helped my daughter create her own design for both the bride's and groom's cake. We received exactly what we ordered and the taste was out of this world. We were very pleased with the whole experience.

5
★★★★★

We used The Cake Lady for our daughter's wedding in July 05. The service was excellent even though we had ordered relatively late in the game. The cakes were absolutely stunning. They helped my daughter create her own design for both the bride's and groom's cake. We received exactly what we ordered and the taste was out of this world. We were very pleased with the whole experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I think that you would be a LOT better off making your own cakes from this point on! Overall, it was not the worst experience, but not the best. Trouble w/ order and not the best cake.

2
★★☆☆☆

I think that you would be a LOT better off making your own cakes from this point on! Overall, it was not the worst experience, but not the best. Trouble w/ order and not the best cake.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Cake Lady does not produce. After ordering a couple of cakes, they were delivered to the event. Not only was it nothing like we ordered, it wasn't large enough to serve the attendees. The service is awful and the quality of baked goods is even worse.

1
★☆☆☆☆

The Cake Lady does not produce. After ordering a couple of cakes, they were delivered to the event. Not only was it nothing like we ordered, it wasn't large enough to serve the attendees. The service is awful and the quality of baked goods is even worse.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Cake Lady

NEW LOCATION!! COME AND TRY OUT OUR NEW CUPCAKE BAR!!

 

Wait, you're the expert.

If you've been to or used Cake Lady, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review