A 1 Audio Excellence Inc

★☆☆☆☆

About A 1 Audio Excellence Inc

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Automotive

Automotive
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I HIGHLY recommend that NO ONE use this company. They installed a Viper 7900 system in my truck and it didnt work. They removed it and sent it back to DEI for warranty repair and installed a 791XV in its place. To make a long story short...6 months later, a trip to another Viper dealer to repair the install damage and $1000 total losses they refused to pay for anything. ONE YEAR LATER, the 7900 system was returned after warranty repairs. When I went to have the 791XV swapped out with the repaired 7900 they actually tried to charge me $50. Let me get this straight...you improperly installed a system in my vehicle that has ended up costing me almost $1000 out of pocket, I had to have another dealer remove the system and reinstall it properly, you send my original 7900 back for warranty repairs and dont get it back for a year, and you want to charge me for the swap and not pay for the damages that you originally caused. No thanks...I wont be doing business there again and will let EVERYONE I know not to got there either.

1
★☆☆☆☆

I HIGHLY recommend that NO ONE use this company. They installed a Viper 7900 system in my truck and it didnt work. They removed it and sent it back to DEI for warranty repair and installed a 791XV in its place. To make a long story short...6 months later, a trip to another Viper dealer to repair the install damage and $1000 total losses they refused to pay for anything. ONE YEAR LATER, the 7900 system was returned after warranty repairs. When I went to have the 791XV swapped out with the repaired 7900 they actually tried to charge me $50. Let me get this straight...you improperly installed a system in my vehicle that has ended up costing me almost $1000 out of pocket, I had to have another dealer remove the system and reinstall it properly, you send my original 7900 back for warranty repairs and dont get it back for a year, and you want to charge me for the swap and not pay for the damages that you originally caused. No thanks...I wont be doing business there again and will let EVERYONE I know not to got there either.

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