Big 5 Sporting Goods

★☆☆☆☆
  • 8004 W Interstate 40

    Amarillo, TX 79106

    Map & Directions
  • 806-356-8115

About Big 5 Sporting Goods

Hours
Sun 9:30am-7:30pm, Mon-Thu 10am-9pm, Fri 9:30am-9:30pm, Sat 9am-9pm

Shopping

Shopping
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I was in this store on 08/04/2011 at approximately 10:05 am, and can say with some certainty that this is by far the worst experience I have ever had while shopping. I can't even remember the last time I was treated so rudely - by anyone - and will not be coming back to Big5 ever again.

Upon entering the store, ungreeted, I went straight to the guns and knives counter - I was mainly looking for ammunition, but would've picked up a rifle had the price been right. When I got there, a younger girl approached me and asked me what it was I was looking for. I asked a couple questions about a particular rifle and then focused my attention on the ammunition. Not only would she not let me examine the box for information about the ammunition, but her behavior quickly turned from mildly uninterested in helping me to absolutely rude and unfriendly towards me. After not even getting to touch the box of the thing I was most interested in, I contemplated just leaving, but decided that I needed the ammo so I might as well not waste the gasoline searching out another store. As soon as I said that I'd buy it, she begrudgingly HANDED IT TO ME after having refused to do so while I was shopping around! Her behavior, and the fact that this store would even hire such incompetent workers is unbelievable to me. The next time I want to spend my hard-earned money, I will just go to Academy or Gander Mountain, where they know how to treat a customer right!

I was so perturbed that I even submitted a complaint to the company's website. I highly doubt any action will be taken, and do not think that they care at all how their workers represent them.

In short, I will not be back.

1
★☆☆☆☆

I was in this store on 08/04/2011 at approximately 10:05 am, and can say with some certainty that this is by far the worst experience I have ever had while shopping. I can't even remember the last time I was treated so rudely - by anyone - and will not be coming back to Big5 ever again.

Upon entering the store, ungreeted, I went straight to the guns and knives counter - I was mainly looking for ammunition, but would've picked up a rifle had the price been right. When I got there, a younger girl approached me and asked me what it was I was looking for. I asked a couple questions about a particular rifle and then focused my attention on the ammunition. Not only would she not let me examine the box for information about the ammunition, but her behavior quickly turned from mildly uninterested in helping me to absolutely rude and unfriendly towards me. After not even getting to touch the box of the thing I was most interested in, I contemplated just leaving, but decided that I needed the ammo so I might as well not waste the gasoline searching out another store. As soon as I said that I'd buy it, she begrudgingly HANDED IT TO ME after having refused to do so while I was shopping around! Her behavior, and the fact that this store would even hire such incompetent workers is unbelievable to me. The next time I want to spend my hard-earned money, I will just go to Academy or Gander Mountain, where they know how to treat a customer right!

I was so perturbed that I even submitted a complaint to the company's website. I highly doubt any action will be taken, and do not think that they care at all how their workers represent them.

In short, I will not be back.

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I visited your store Saturday, 8/21/10 around 2:00pm. I was very dissatisfied. I was not greeted as I entered the store. I wasn"t helped and needed help finding some football cleets. There were three or four workers standing around talking. After getting disgusted I left the store. I mentioned this to my co-workers they told me that's the way they are in Big 5. I was almost glad to know it wasn't because I'm African-American. They just don't care no matter what race you are.

1
★☆☆☆☆

I visited your store Saturday, 8/21/10 around 2:00pm. I was very dissatisfied. I was not greeted as I entered the store. I wasn"t helped and needed help finding some football cleets. There were three or four workers standing around talking. After getting disgusted I left the store. I mentioned this to my co-workers they told me that's the way they are in Big 5. I was almost glad to know it wasn't because I'm African-American. They just don't care no matter what race you are.

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