Town Center by Cortland

★★☆☆☆
  • 2727 Bens Branch Dr

    Kingwood, TX 77339

    Map & Directions
  • 281-358-8900

About Town Center by Cortland

Categories
  • Housing Rentals
Details
  • Shop Online
Hours
M-Th 10am-7pm, F 10am-6pm, Sa 10am-5pm, Su 1pm-5pm

Real Estate

Real Estate
More choices in Kingwood:
Resultset_next

Balawoods At Kingwood

23200 Forest North Dr Kingwood, WV

Resultset_next

Oaks Of Kingwood Apartments

3415 Havenbrook Dr Kingwood, WV

2.2 5
Hi! Sign in to let us know how Town Center by Cortland was?
Write a Review
.

After a plumbing problem the carpet cleaners were sent to my apartment. While they were here my iPod disappeared. I was out running errands and my son had let them in. Afterwards I found out that the service is contracted and not bonded. Town Center office staff told me that's why they suggest renter's insurance. I do have the renters insurance but the iPod is worth less than the deductible so I'm out of luck. They do not intend to do anything about this and intend to keep using the same company.

1
★★☆☆☆

After a plumbing problem the carpet cleaners were sent to my apartment. While they were here my iPod disappeared. I was out running errands and my son had let them in. Afterwards I found out that the service is contracted and not bonded. Town Center office staff told me that's why they suggest renter's insurance. I do have the renters insurance but the iPod is worth less than the deductible so I'm out of luck. They do not intend to do anything about this and intend to keep using the same company.

Pros: good location

Cons: poor service

.

I am very frustrated with Town Center Apartments right now. I have live here almost a year. Right now I am dealing with a theft that occured when a contracted carpet cleaning company came in. I was not home, my son was here and let them in. When I returned my iPod was gone from my living room. I talked to a man who said he was the owner of the cleaning company. He claims that his employees would not steal. I talked to the office at Town Center. They told me to file a claim on my insurance. I called the insurance and they told me that the iPod cost less than the amount of my deductible. I can't get a clear answer about whether the cleaning company is bonded. So it looks like I'm out of luck.

I've had all sorts of maintenance problems here. Sometimes they come the same day and sometimes they don't. Sometimes I have to report the same problem several times before they finally do anything about it.

I've also had pest control problems. I called and requested pest control and was told they'll be out Wednesday. Wedesday came and went and no one came. I called again and the process repeated and still another Wednesday came and went without Pest Control coming. I guess I'll have to request it a third time.

The office staff isn't very helpful. They don't seem to care. They like to say that someone will call you back but of course no-one does. If I go into the office they act like I'm inconveniencing them because they were busy on the computer and don't want to be bothered.

The trash is a problem. The dumpsters are often over flowing.

Theft is a problem. I've had a bike stolen off of the patio and CD's stolen from my car.

The office manager is not available so from what I can tell she doesn't care about the problems either.

2
★★☆☆☆

I am very frustrated with Town Center Apartments right now. I have live here almost a year. Right now I am dealing with a theft that occured when a contracted carpet cleaning company came in. I was not home, my son was here and let them in. When I returned my iPod was gone from my living room. I talked to a man who said he was the owner of the cleaning company. He claims that his employees would not steal. I talked to the office at Town Center. They told me to file a claim on my insurance. I called the insurance and they told me that the iPod cost less than the amount of my deductible. I can't get a clear answer about whether the cleaning company is bonded. So it looks like I'm out of luck.

I've had all sorts of maintenance problems here. Sometimes they come the same day and sometimes they don't. Sometimes I have to report the same problem several times before they finally do anything about it.

I've also had pest control problems. I called and requested pest control and was told they'll be out Wednesday. Wedesday came and went and no one came. I called again and the process repeated and still another Wednesday came and went without Pest Control coming. I guess I'll have to request it a third time.

The office staff isn't very helpful. They don't seem to care. They like to say that someone will call you back but of course no-one does. If I go into the office they act like I'm inconveniencing them because they were busy on the computer and don't want to be bothered.

The trash is a problem. The dumpsters are often over flowing.

Theft is a problem. I've had a bike stolen off of the patio and CD's stolen from my car.

The office manager is not available so from what I can tell she doesn't care about the problems either.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The maintenance is terrible here and contacting the office is futile. There are beer cans littering the property all weekend. Pools are loaded with non-residents. Your neighbors will hear your conversations through walls and outside your door. The dumpsters are always overflowing. The units are not at all energy efficient. My door has leaked air since I moved in and their response was horrible. The sliding doors to patios also cause high bills. My refrigerator keeps defrosting and the dryer timer gets stuck. The old a/c units are always needing service. The management here acts as though they are oblivious...ignorance is bliss. They have no problem assessing extra charges to your account.

1
★☆☆☆☆

The maintenance is terrible here and contacting the office is futile. There are beer cans littering the property all weekend. Pools are loaded with non-residents. Your neighbors will hear your conversations through walls and outside your door. The dumpsters are always overflowing. The units are not at all energy efficient. My door has leaked air since I moved in and their response was horrible. The sliding doors to patios also cause high bills. My refrigerator keeps defrosting and the dryer timer gets stuck. The old a/c units are always needing service. The management here acts as though they are oblivious...ignorance is bliss. They have no problem assessing extra charges to your account.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This apartment complex is full of hidden fees and they do not take care of there property. There gate is always broken and they do not take care of there tenants. One thing I can say is there are a lot of nice places to live in Kingwood and this is not one. Cars get broken into and they want to charge you when someone steals your parking pass. If you get hurt on there property because of there negligence they will not help you at all. This apartment complex is a waste of time and space. Go somewhere else.

1
★☆☆☆☆

This apartment complex is full of hidden fees and they do not take care of there property. There gate is always broken and they do not take care of there tenants. One thing I can say is there are a lot of nice places to live in Kingwood and this is not one. Cars get broken into and they want to charge you when someone steals your parking pass. If you get hurt on there property because of there negligence they will not help you at all. This apartment complex is a waste of time and space. Go somewhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have been here the longest out of all our apartments. They have a promotion called rent with equity where twenty percent of your rent goes toward a downpayment on a house from select buiders. If you stay here a couple of years it's a pretty decent chink of money. These apartments are located in the heart of Kingwood where all the shops are just walking distance away. 2 beautiful pools and a fitness center. I love it here.

5
★★★★★

We have been here the longest out of all our apartments. They have a promotion called rent with equity where twenty percent of your rent goes toward a downpayment on a house from select buiders. If you stay here a couple of years it's a pretty decent chink of money. These apartments are located in the heart of Kingwood where all the shops are just walking distance away. 2 beautiful pools and a fitness center. I love it here.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Town Center by Cortland

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Town Center by Cortland, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review