Faulkner's Fine Dry Cleaning

★★☆☆☆

About Faulkner's Fine Dry Cleaning

Personal Services

Personal Services
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They have flawed another blouse. First one was a Carolina Herrera. I am never using them again. Beware. DO NOT TAKE fine clothing to Faulkner's "FINE" dry cleaning.

0
★☆☆☆☆

They have flawed another blouse. First one was a Carolina Herrera. I am never using them again. Beware. DO NOT TAKE fine clothing to Faulkner's "FINE" dry cleaning.

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I had all my bras ruined. Took them there for hand wash and came back colored gray. They denied they screwed them up. After arguing for a while, I got just reimbursed for the service. They also machine washed other cloths we had for dry cleaning and hand wash.

We never went back... there are many places in the area that cost a lot less and have better service.

0
★☆☆☆☆

I had all my bras ruined. Took them there for hand wash and came back colored gray. They denied they screwed them up. After arguing for a while, I got just reimbursed for the service. They also machine washed other cloths we had for dry cleaning and hand wash.

We never went back... there are many places in the area that cost a lot less and have better service.

Pros: None

Cons: all!, service poor, reliability extremely poor, not worth the money at all, totally unsatisfied.

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On my first vist, two shirts were lost, and I had a terrible time resolving the issue. The store was reluctant to reimburse me, and they obviously did not believe the price that I paid for them. But some two months later, a lady brought them back to the store. (She said her husband liked them. He should have. They were Zegna shirts.)

I had forgotten about that incident until today, when I went to pick up a number of custom-made shirts I had brought in. Again, two were missing! At least this time, the total number of shirts I brought in was noted on my receipt. (On my first visit, I got a receipt with no number on it.) The attendant checked the hangers when she brought them out, but I had to point out to her that one of the pieces of clothing was not mine. In fact, it wasn't even a shirt!

Will I get my two missing shirts this time around? Only time will tell, but I will definitely not be using their services again. I hope that you have better experiences there than I have...

0
★☆☆☆☆

On my first vist, two shirts were lost, and I had a terrible time resolving the issue. The store was reluctant to reimburse me, and they obviously did not believe the price that I paid for them. But some two months later, a lady brought them back to the store. (She said her husband liked them. He should have. They were Zegna shirts.)

I had forgotten about that incident until today, when I went to pick up a number of custom-made shirts I had brought in. Again, two were missing! At least this time, the total number of shirts I brought in was noted on my receipt. (On my first visit, I got a receipt with no number on it.) The attendant checked the hangers when she brought them out, but I had to point out to her that one of the pieces of clothing was not mine. In fact, it wasn't even a shirt!

Will I get my two missing shirts this time around? Only time will tell, but I will definitely not be using their services again. I hope that you have better experiences there than I have...

Pros: Good parking. Friendly staff.

Cons: Missing items two visits out of two.

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Eventhough they don't give your clothes the same treatment as Bibbentuckers, Faulkner's have a great customer service and a fast turn around. If you want to take care of your clothes without spending big bucks, this is a good alternative.

2
★★★★☆

Eventhough they don't give your clothes the same treatment as Bibbentuckers, Faulkner's have a great customer service and a fast turn around. If you want to take care of your clothes without spending big bucks, this is a good alternative.

Pros: Good quality for the price

Cons: They won't treat your most valuable pieces as well as in other high-end dry cleaners

 

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