Toppers Camping Center

★★★★☆

About Toppers Camping Center

Categories
  • Recreational Vehicles
  • RV Dealers
  • RV Parts & Equipment
Hours
Monday: 09:00 AM - 06:00 AM
Tuesday: 09:00 AM - 06:00 AM
Wednesday: 09:00 AM - 06:00 AM
Thursday: 09:00 AM - 06:00 AM
Friday: 09:00 AM - 06:00 AM
Saturday: 09:00 AM - 05:00 PM
Sunday: Closed

Automotive

Automotive
More choices in Katy:
Resultset_next

Holiday World of Katy

28909 Katy Fwy Katy, TX

3.6667 6
Hi! Sign in to let us know how Toppers Camping Center was?
Write a Review
.

Been doing business with Toppers for years, and I could not ask for better service. I send all of my friends and family to Topper's.

5
★★★★★

Been doing business with Toppers for years, and I could not ask for better service. I send all of my friends and family to Topper's.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Several of the manufacturers of their campers are out of business or very nearly out of business. Toppers will not provide warranty service for these campers. There service department is below average in the ability to make repairs. Sales folks were helpful but you could be out a lot of money in a short period of time.

1
★☆☆☆☆

Several of the manufacturers of their campers are out of business or very nearly out of business. Toppers will not provide warranty service for these campers. There service department is below average in the ability to make repairs. Sales folks were helpful but you could be out a lot of money in a short period of time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Topper's Camping Center is rated by Statistical Surveys, Inc. -- the recognized national authority for all RV sales -- as the number one camping trailer dealer in Texas for 2006 and eight previous years. That means a lot of people must be mostly happy with the service and camper prices must be pretty darn competitive as well.

A specific example: Fleetwood RV announced this year that Topper's received a 100% customer satisfaction rating for the 2006 model year. All Topper's customers surveyed for that period were asked two questions -- were they completely satisfied with their purchase and whether they would recommend Topper's to others. Topper's has received a rating in the highest percentile of all Fleetwood dealers nationally for 12 consecutive years. Not all customers were surveyed -- just most of them.

Topper's staff of service and sales people are concerned about customer satisfaction -- so much so that letters and surveys are mailed to every one of Topper's RV buyers and service customers and almost every person who shops with Topper's but hasn't yet bought a camper. Topper's wants to know if customers have had a good experience or a bad one.

I'm the owner of Topper's Camping Center and I would like to thank all the customers who made comments about our dealership -- positive or negative. We learn from them and we respond to them. I always assume that our customers are motivated by good intentions.

That's why I'd especially like to invite the person who wrote anonymously about their service experience to email me and share with me some details so I can personally offer assistance to them with any future service needs. I would like an opportunity to help any unsatisfied customer receive the quality service they deserve -- whether they bought from Topper's or from one of my many competitiors.

Our main goal at Topper's is to provide world-class service...period.
.

5
★★★★★

Topper's Camping Center is rated by Statistical Surveys, Inc. -- the recognized national authority for all RV sales -- as the number one camping trailer dealer in Texas for 2006 and eight previous years. That means a lot of people must be mostly happy with the service and camper prices must be pretty darn competitive as well.

A specific example: Fleetwood RV announced this year that Topper's received a 100% customer satisfaction rating for the 2006 model year. All Topper's customers surveyed for that period were asked two questions -- were they completely satisfied with their purchase and whether they would recommend Topper's to others. Topper's has received a rating in the highest percentile of all Fleetwood dealers nationally for 12 consecutive years. Not all customers were surveyed -- just most of them.

Topper's staff of service and sales people are concerned about customer satisfaction -- so much so that letters and surveys are mailed to every one of Topper's RV buyers and service customers and almost every person who shops with Topper's but hasn't yet bought a camper. Topper's wants to know if customers have had a good experience or a bad one.

I'm the owner of Topper's Camping Center and I would like to thank all the customers who made comments about our dealership -- positive or negative. We learn from them and we respond to them. I always assume that our customers are motivated by good intentions.

That's why I'd especially like to invite the person who wrote anonymously about their service experience to email me and share with me some details so I can personally offer assistance to them with any future service needs. I would like an opportunity to help any unsatisfied customer receive the quality service they deserve -- whether they bought from Topper's or from one of my many competitiors.

Our main goal at Topper's is to provide world-class service...period.
.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a camper in 2005 from a dealer in San Antonio only because after looking at the same camper at Toppers, realized we could save 4500.00 dollars by buying in San Antonio.
When it came time to have some warranty work done, Toppers was everything but helpful and courteous. They were rude and unhelpful and acted as if they shouldnt have to work on it since we didnt buy it from Toppers. A service manager actually said we dont like working on units that arent purchased from us. When we went to pick it up, we had to wait over two hours because almost all the repairs were not even done and the ones that were done, were done sloppily . It was obvious how they felt about customers not purchasing from them. Unfortuantely Toppers is the only place that works on Coleman/Fleetwood campers or i would be taking it elsewhere. I just got off the phone with them to ask about a couple of repairs and was quoted twice the price that it should have been. I will be driving to San Antonio next week to have my work done at no charge by Crestview RV who are geniunely nice helpful people. They say they hear this ALOT from people about Toppers if the unit wasnt purchased from them. I suggest if you want no problems later.. you buy from Toppers and eat the 4000.00 you could save by getting the exact same thing elsewhere.

1
★☆☆☆☆

We purchased a camper in 2005 from a dealer in San Antonio only because after looking at the same camper at Toppers, realized we could save 4500.00 dollars by buying in San Antonio.
When it came time to have some warranty work done, Toppers was everything but helpful and courteous. They were rude and unhelpful and acted as if they shouldnt have to work on it since we didnt buy it from Toppers. A service manager actually said we dont like working on units that arent purchased from us. When we went to pick it up, we had to wait over two hours because almost all the repairs were not even done and the ones that were done, were done sloppily . It was obvious how they felt about customers not purchasing from them. Unfortuantely Toppers is the only place that works on Coleman/Fleetwood campers or i would be taking it elsewhere. I just got off the phone with them to ask about a couple of repairs and was quoted twice the price that it should have been. I will be driving to San Antonio next week to have my work done at no charge by Crestview RV who are geniunely nice helpful people. They say they hear this ALOT from people about Toppers if the unit wasnt purchased from them. I suggest if you want no problems later.. you buy from Toppers and eat the 4000.00 you could save by getting the exact same thing elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff here is knowledgable, not pushy, willing to spend however long you want showing you their inventory and answering your questions. Very friendly. The inventory is quite large for this small dealer and has a huge range of prices. The accessories available rival those of bigger dealers.

PROS: Great staff, large inventory, not pushy
CONS: Not open on Sundays under Blue Law

5
★★★★★

The staff here is knowledgable, not pushy, willing to spend however long you want showing you their inventory and answering your questions. Very friendly. The inventory is quite large for this small dealer and has a huge range of prices. The accessories available rival those of bigger dealers.

PROS: Great staff, large inventory, not pushy
CONS: Not open on Sundays under Blue Law

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went into topper's to look at what was avaible in my price range for a trailer. I was stopped immediately by a sales person, who was not only helpful he never even tried to push a sale on me. He showed me around the each trailer asked what I wanted from a trailer and proceeded to show the enormous selection that they have. Knowledgable and friendly sales people that are willing to walk around outside in 100 degree weather!

5
★★★★★

I went into topper's to look at what was avaible in my price range for a trailer. I was stopped immediately by a sales person, who was not only helpful he never even tried to push a sale on me. He showed me around the each trailer asked what I wanted from a trailer and proceeded to show the enormous selection that they have. Knowledgable and friendly sales people that are willing to walk around outside in 100 degree weather!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Toppers Camping Center

Providing world class service.

More about Toppers Camping Center

Rv sales, service, parts.

 

Wait, you're the expert.

If you've been to or used Toppers Camping Center, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review