Bank Of Texas

★★★☆☆
  • 3908 Telephone Rd

    Fort Worth, TX 76135

    Map & Directions
  • 817-234-8633

About Bank Of Texas

Categories
Hours
Mon-Fri 9am-5pm, Sat 9am-12pm

Finance

Finance
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Wells Fargo Bank

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2.5 2
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If there was a 0 I would give them that. I am handling the estate for a relative who went to the bank early last year to change the name on 2 accounts to create a trust for her grandchildren. The relative is now deceased, and after 6 mos, more than 15 calls, and 5 visits, they still cannot access the account/funds. Although they agree all paperwork is in order, no one will authorize the correction. They say there is no corporate, or legal office. No Supervisor can help. And, even though the branch is where the problem lies, they insist you go back to them for help? How can there be no Corporate ofc????

1
★☆☆☆☆

If there was a 0 I would give them that. I am handling the estate for a relative who went to the bank early last year to change the name on 2 accounts to create a trust for her grandchildren. The relative is now deceased, and after 6 mos, more than 15 calls, and 5 visits, they still cannot access the account/funds. Although they agree all paperwork is in order, no one will authorize the correction. They say there is no corporate, or legal office. No Supervisor can help. And, even though the branch is where the problem lies, they insist you go back to them for help? How can there be no Corporate ofc????

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I've had checking accounts and an auto loan through this bank. I love the customer service at this branch and the lobby area is warm and inviting. The hours are very convenient and the drive through is very quick. I also love their drive through ATM, you don't have to wait on the drive through traffic to get to it! They have great options for students. I opened my first account when I was a senior in high school and never had a problem. I highly recommend this branch.

PROS: Warm & Inviting
CONS: They aren't open 24 hours...but what bank is??

4
★★★★☆

I've had checking accounts and an auto loan through this bank. I love the customer service at this branch and the lobby area is warm and inviting. The hours are very convenient and the drive through is very quick. I also love their drive through ATM, you don't have to wait on the drive through traffic to get to it! They have great options for students. I opened my first account when I was a senior in high school and never had a problem. I highly recommend this branch.

PROS: Warm & Inviting
CONS: They aren't open 24 hours...but what bank is??

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