Randolph Family Dental

★★★★☆
  • 3900 FM 3009 Suite 104

    Schertz, TX 78154

    Map & Directions
  • 210-399-3631

About Randolph Family Dental

Categories
  • Dentists
Hours
M-Tu 8am-5pm, W Closed, Th 8am-5pm, F 8am-3pm, Sa-Su Closed
Keywords
  • dentistry, dental, dentist
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Services
  • Crowns
  • Dental Fillings
  • Dentures
  • Emergency Treatments
  • Extractions
  • Dental Implants
  • Pediatric Care
  • Periodontal Treatment
  • Root Canals
  • Veneers
  • Teeth Whitening
  • Dental Exams
3.5 2
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Made an appointment to be at the New Braunfels location. I showed up 30 min early to fill out paperwork. Only to discover there was no one at the office. And no office hours posted. So I called and they informed me that I had to drive to

3
★★★★★

Made an appointment to be at the New Braunfels location. I showed up 30 min early to fill out paperwork. Only to discover there was no one at the office. And no office hours posted. So I called and they informed me that I had to drive to

.

I had several fillings completed and was told twice, and had to acknowledge twice by signing twice, what my charges would be after insurance. When insurance paid nothing, I found that the office had used materials that are not covered by insurance! Vardeman's staff never asked me nor warned me that certain materials on certain teeth were not covered. It was entirely their mistake, yet Vardeman would not accept one nickel of responsibility for the mistake! Then they had the audacity to add service charges because THEY never returned my calls regarding THEIR mistake! Do NOT get caught in their web of incompetence! From prior reviews, I don't see how they can maintain a business. Don't go there!

They also handed me a "treatment plan" for over $4000, and I have always seen a great dentist regularly. I did NOT need that kind of work!

0
★☆☆☆☆

I had several fillings completed and was told twice, and had to acknowledge twice by signing twice, what my charges would be after insurance. When insurance paid nothing, I found that the office had used materials that are not covered by insurance! Vardeman's staff never asked me nor warned me that certain materials on certain teeth were not covered. It was entirely their mistake, yet Vardeman would not accept one nickel of responsibility for the mistake! Then they had the audacity to add service charges because THEY never returned my calls regarding THEIR mistake! Do NOT get caught in their web of incompetence! From prior reviews, I don't see how they can maintain a business. Don't go there!

They also handed me a "treatment plan" for over $4000, and I have always seen a great dentist regularly. I did NOT need that kind of work!

Message from Randolph Family Dental

Welcome to the dental office of Fortuna Vardeman, DDS. At our family friendly practice, we are dedicated to providing the finest dental care to the members of the Schertz community and its surrounding areas. Incorporating the latest technology, our state-of-the-art practice specializes in Cosmetic, Restorative and Implant Dentistry. Our services also include Orthodontics, clear braces and Invisalign. It is our mission to send our patients home with healthy and beautiful smiles.



Your visits with us are all about you, your satisfaction, your comfort and your dental health. Our patients receive the finest care with a gentle touch each and every time they see us. We know that many people feel anxious about going to the dentist and we will do our utmost to make sure your experience is as anxiety free as possible. We will even provide sedation dentistry to those who need it during their treatment.



The more you know, the better equipped you are to make wise decisions about your health care. Among our most important functions is to educate our patients as to their treatment options. At our state of the art dental practice, we take the time to speak to you about your treatment goals and we will make recommendations allowing you to make the most educated oral health care decisions.



We invite you to contact our office to learn more about achieving the smile of your dreams.



We hope that you will find this website to be a useful and interesting resource for all of your dental concerns. If you would like more information about any of the procedures that we offer or to request an appointment, please call or text us at (210) 399-3631.

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