Kwik Kar Lube & Tune

★★☆☆☆
  • 14202 FM 2100 Rd

    Crosby, TX 77532

    Map & Directions
  • 281-328-6770

About Kwik Kar Lube & Tune

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I took a car i'd just purchased to Kwik Kar on 12/20/2013 for an oil change. They recommended i used high mileage oil for the change because the car had 124K miles. I did so and paid $53.12 for the service. Today 01/04/2014 i was driving my car down Highway 90 to take my son to his first basketball game. My car stopped accelerating and the engine turned off. Tried to restart it with no luck. My dad and cousin attempted to come to the rescue. The starter on the car needed to be replaced but the biggest issue was that there was no oil in my car and theres been no sign of oil leaking from beneath the car. The small amount of oil still in the engine was filthy, much like it was when i brought it to have the oil changed in the first place. I've been trying to reach someone by phone but no one will pick up. My brother in law told me that his neice took her car here after purchasing it and had the same issue about a year or so back. When i went in to have the service done the employees were all friendly and seemed helpful. Now i realize that was just a front in order to make me feel comfortable enough to spend $20+ dollars on an oil change that never happened. I advise anyone who needs an oil change to avoid this place at all costs. I don't normally leave reviews on businesses but felt the need to do so today. I can't get to work, take my son to basketball practice, take my son to school or even run to the grocery store to pick up something to cook bc the employees here thought it would be more beneficial to them to take my money and not perform the service agreed upon. They're closed on Sunday but Monday you can rest assured that i'm heading there with every intention of giving them a piece of my mind and having them pay for the repairs to my car. It seems to have thrown a rod (big surprise there when theres no damn oil in the engine) and i don't have the time or money to have the engine rebuilt. I'll update after i've spoken to them.

1
★☆☆☆☆

I took a car i'd just purchased to Kwik Kar on 12/20/2013 for an oil change. They recommended i used high mileage oil for the change because the car had 124K miles. I did so and paid $53.12 for the service. Today 01/04/2014 i was driving my car down Highway 90 to take my son to his first basketball game. My car stopped accelerating and the engine turned off. Tried to restart it with no luck. My dad and cousin attempted to come to the rescue. The starter on the car needed to be replaced but the biggest issue was that there was no oil in my car and theres been no sign of oil leaking from beneath the car. The small amount of oil still in the engine was filthy, much like it was when i brought it to have the oil changed in the first place. I've been trying to reach someone by phone but no one will pick up. My brother in law told me that his neice took her car here after purchasing it and had the same issue about a year or so back. When i went in to have the service done the employees were all friendly and seemed helpful. Now i realize that was just a front in order to make me feel comfortable enough to spend $20+ dollars on an oil change that never happened. I advise anyone who needs an oil change to avoid this place at all costs. I don't normally leave reviews on businesses but felt the need to do so today. I can't get to work, take my son to basketball practice, take my son to school or even run to the grocery store to pick up something to cook bc the employees here thought it would be more beneficial to them to take my money and not perform the service agreed upon. They're closed on Sunday but Monday you can rest assured that i'm heading there with every intention of giving them a piece of my mind and having them pay for the repairs to my car. It seems to have thrown a rod (big surprise there when theres no damn oil in the engine) and i don't have the time or money to have the engine rebuilt. I'll update after i've spoken to them.

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I sent my sons and a friend to have my oil changed. After kwik kar left my lights on, they told my sons that my battery was dead and I needed a new battery! They pulled a car in front of my vehicle and REFUSED to allow my sons to get in the car and leave. Then they also tried to charge an extra ten dollars! It wasn't until I was FORCED to go there myself that I was able to get my vehicle and leave. I was also given back the extra 10$ that my sons were charged, with an excuse not an apology. My battery still works. After repeatedly trying to contact the owner (with no return call) I am posting this to every single review site I can find. I have also filed a consumer complaint with the Texas Attorney General and the BBB.

1
★☆☆☆☆

I sent my sons and a friend to have my oil changed. After kwik kar left my lights on, they told my sons that my battery was dead and I needed a new battery! They pulled a car in front of my vehicle and REFUSED to allow my sons to get in the car and leave. Then they also tried to charge an extra ten dollars! It wasn't until I was FORCED to go there myself that I was able to get my vehicle and leave. I was also given back the extra 10$ that my sons were charged, with an excuse not an apology. My battery still works. After repeatedly trying to contact the owner (with no return call) I am posting this to every single review site I can find. I have also filed a consumer complaint with the Texas Attorney General and the BBB.

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I went here a while back ago and it was horrible. I seen that they had new "MGMT" so I was willing to give them another try. It was the best expericene ever! I would recommend anybody to go her now. They are very quick to get you in and out, and they do everything right. If you don't understand anything they will explain everything out to you.

5
★★★★★

I went here a while back ago and it was horrible. I seen that they had new "MGMT" so I was willing to give them another try. It was the best expericene ever! I would recommend anybody to go her now. They are very quick to get you in and out, and they do everything right. If you don't understand anything they will explain everything out to you.

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Do not use this place. It is a total waste of your money. They will charge you for the oil change and not change your filters or your oil. One of the employees sells pills out of his home. One employee accepts stolen goods in exchange for mechanic work. One employee has constantly taken bars at work and passed out as well as wrecked customers' cars. Like I said, this place is a waste of money and time and should be reported to the Better Business Bureau. I cannot even express how angry I am at this business and its worthless employees

1
★☆☆☆☆

Do not use this place. It is a total waste of your money. They will charge you for the oil change and not change your filters or your oil. One of the employees sells pills out of his home. One employee accepts stolen goods in exchange for mechanic work. One employee has constantly taken bars at work and passed out as well as wrecked customers' cars. Like I said, this place is a waste of money and time and should be reported to the Better Business Bureau. I cannot even express how angry I am at this business and its worthless employees

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I knew there was going to be trouble when one of their workers asked me if I had a spare set of keys. Apparently they locked my keys in the vehicle. When I told them I lived half an hour away and it would take me an hour to go get the spare set, they started trying to 'jimmy' the door open with a door lock tool and a long screwdriver. I told them that I had AAA on the way to get the car open, but they insisted on trying to open the door. I told them I was concerned about them damaging the car, they said they had to get the door open and needed to clear the lane for their bay. After a while they got the passenger door open and changed the oil. I washed my car an hour after I had the oil changed and pretty sad to see where they had gouged the roof with the screwdriver on the passenger side of the car. This was really unfortunate as my husband and I have using this business for oil changes for 10 plus years. I will certainly never go back.

1
★☆☆☆☆

I knew there was going to be trouble when one of their workers asked me if I had a spare set of keys. Apparently they locked my keys in the vehicle. When I told them I lived half an hour away and it would take me an hour to go get the spare set, they started trying to 'jimmy' the door open with a door lock tool and a long screwdriver. I told them that I had AAA on the way to get the car open, but they insisted on trying to open the door. I told them I was concerned about them damaging the car, they said they had to get the door open and needed to clear the lane for their bay. After a while they got the passenger door open and changed the oil. I washed my car an hour after I had the oil changed and pretty sad to see where they had gouged the roof with the screwdriver on the passenger side of the car. This was really unfortunate as my husband and I have using this business for oil changes for 10 plus years. I will certainly never go back.

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They left the oil cap off our new truck and wouldn't even give us our money back or offer to change it out. More importantly, their attitude was deplorable. Mocked us when we said we worked hard for our money and said that "guess they would have to close their doors" when we said we were going to pass along their poor attitude. Beware of this business and make sure you check out your vehicle if you are going to use them.

1
★☆☆☆☆

They left the oil cap off our new truck and wouldn't even give us our money back or offer to change it out. More importantly, their attitude was deplorable. Mocked us when we said we worked hard for our money and said that "guess they would have to close their doors" when we said we were going to pass along their poor attitude. Beware of this business and make sure you check out your vehicle if you are going to use them.

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