Montelongo's Fine Jewelry

★★★☆☆
  • 401 University Dr E

    College Station, TX 77840

    Map & Directions
  • 979-691-2019

About Montelongo's Fine Jewelry

Hours
Mon-Fri 10am-7pm, Sat 10am-6pm

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3.1818 11
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I don't understand why there are so many poor reviews here. I NEVER write reviews but I have to write one for Montelongo's because they were so wonderful to work with. My fianc purchased an engagement ring for me from a different place and I was not happy with the center stone. I wanted a pink sapphire instead. So, we took the ring to Montelongo's to see if they could find a pink sapphire center stone. After bringing in 4 different sapphires, I decided on one of them. Less than a week later, my ring was ready and I walked out of the store with the new center stone. But after walking out, I realized it was the wrong color. I was so embarrassed to bring it back in and tell them I didn't like it. I thought I would have to keep it. But, when I brought it back in, they were not bothered at all. They were so kind! They were determined to find the right stone for me. After a few weeks and turning down some other stones they brought in, they finally found the stone I was looking for! Baby pink sapphires are hard to come by in the cut I needed. But, I was willing to wait for it, and it's absolutely perfect. Each time I went into the store, I was kindly greeted and welcomed. They would come to me and shake my hand and ask if I wanted a glass of water while I waited. I worked with several different people including Nina, Tony, Jesse Sr., and Jesse Jr., and they were all extremely kind and helpful. Never once did I feel uncomfortable or "pushed" to make a decision. They were very patient (especially with me since I changed my mind!). I have nothing but good things to say about Montelongo's. We were so impressed that we are going to purchase our wedding bands from them as well!

5
★★★★★

I don't understand why there are so many poor reviews here. I NEVER write reviews but I have to write one for Montelongo's because they were so wonderful to work with. My fianc purchased an engagement ring for me from a different place and I was not happy with the center stone. I wanted a pink sapphire instead. So, we took the ring to Montelongo's to see if they could find a pink sapphire center stone. After bringing in 4 different sapphires, I decided on one of them. Less than a week later, my ring was ready and I walked out of the store with the new center stone. But after walking out, I realized it was the wrong color. I was so embarrassed to bring it back in and tell them I didn't like it. I thought I would have to keep it. But, when I brought it back in, they were not bothered at all. They were so kind! They were determined to find the right stone for me. After a few weeks and turning down some other stones they brought in, they finally found the stone I was looking for! Baby pink sapphires are hard to come by in the cut I needed. But, I was willing to wait for it, and it's absolutely perfect. Each time I went into the store, I was kindly greeted and welcomed. They would come to me and shake my hand and ask if I wanted a glass of water while I waited. I worked with several different people including Nina, Tony, Jesse Sr., and Jesse Jr., and they were all extremely kind and helpful. Never once did I feel uncomfortable or "pushed" to make a decision. They were very patient (especially with me since I changed my mind!). I have nothing but good things to say about Montelongo's. We were so impressed that we are going to purchase our wedding bands from them as well!

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Every time I have an experience with Montelongo's Fine Jewelry, it is exactly that: A fine jewelry experience! Their jewelry is beautiful and of excellent quality. Their team goes above and beyond to find the piece and style for which I am looking. One Christmas I was hunting for a pair of non-posted gold crucifix earrings. Kim Montelongo showed me style after style until the perfect pair was found! They are also state of the art in creating original jewelry!

5
★★★★★

Every time I have an experience with Montelongo's Fine Jewelry, it is exactly that: A fine jewelry experience! Their jewelry is beautiful and of excellent quality. Their team goes above and beyond to find the piece and style for which I am looking. One Christmas I was hunting for a pair of non-posted gold crucifix earrings. Kim Montelongo showed me style after style until the perfect pair was found! They are also state of the art in creating original jewelry!

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My husband shopped around forever to find me an engagement setting and diamond. I had my heart set on a tacori setting and he was determined to get the most bang for his buck. After shopping around Austin and Houston he began to look at jewelers here. He walked in to Montelongo's and found exactly what he was looking for. Many Tacori rings are now hollow in order to save on the extra gold in the setting, however this is not reflected in the price. Montelongo's created the original setting I wanted at half the price, not hollowed, and got us a wonderful deal on a wholesale diamond. They even got us set up on a wonderful insurance policy for our jewelry. Then less than 6 months later my engagement ring got lost and they worked with the insurance, replaced my ring and upgraded my diamond by 1/4 karat for NO ADDITIONAL COST. Since then they have done a ring for each of our siblings and parents and always have taken care of us! Cannot recommend them highly enough.

5
★★★★★

My husband shopped around forever to find me an engagement setting and diamond. I had my heart set on a tacori setting and he was determined to get the most bang for his buck. After shopping around Austin and Houston he began to look at jewelers here. He walked in to Montelongo's and found exactly what he was looking for. Many Tacori rings are now hollow in order to save on the extra gold in the setting, however this is not reflected in the price. Montelongo's created the original setting I wanted at half the price, not hollowed, and got us a wonderful deal on a wholesale diamond. They even got us set up on a wonderful insurance policy for our jewelry. Then less than 6 months later my engagement ring got lost and they worked with the insurance, replaced my ring and upgraded my diamond by 1/4 karat for NO ADDITIONAL COST. Since then they have done a ring for each of our siblings and parents and always have taken care of us! Cannot recommend them highly enough.

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This was BY FAR the worst jewelry experience of my life. The customer service is absolutely atrocious. My husband and I made the terrible mistake of selling some jewelry on consignment at Montelongo's. We were told that once the jewelry sold, we would be compensated. Lie. The jewelry sold quickly, but we were NEVER paid...for 2 years!!! Montelongo's owed my husband and I $6,000. Whenever we called, we were put on hold or told, "Jesse's busy". Once we were on hold for an hour and a half. Wow. When we finally received a check, it was short...by $800. Please find some other jewelry store to buy from. This was the most pathetic business I've ever had to deal with.

1
★☆☆☆☆

This was BY FAR the worst jewelry experience of my life. The customer service is absolutely atrocious. My husband and I made the terrible mistake of selling some jewelry on consignment at Montelongo's. We were told that once the jewelry sold, we would be compensated. Lie. The jewelry sold quickly, but we were NEVER paid...for 2 years!!! Montelongo's owed my husband and I $6,000. Whenever we called, we were put on hold or told, "Jesse's busy". Once we were on hold for an hour and a half. Wow. When we finally received a check, it was short...by $800. Please find some other jewelry store to buy from. This was the most pathetic business I've ever had to deal with.

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Montelongo's jewelers was not my favorite place to be. I feel very educated about jewelry in general, and most of what I was told at Montelongo's was not the truth. They told me that they could not order me a Tacori ring that I wanted, but could get it elsewhere...which sounded really shady to me. Someone told me later that they actually were not allowed to sell Tacori anymore, but still had leftover stock, which is why they couldn't order for me from Tacori. When I walked in the store, I was not greeted by anyone, but roamed around searching for someone to help me. At other stores, I was offered something to drink, tons of help, and very attentive associates...not at Montelongo's.

1
★☆☆☆☆

Montelongo's jewelers was not my favorite place to be. I feel very educated about jewelry in general, and most of what I was told at Montelongo's was not the truth. They told me that they could not order me a Tacori ring that I wanted, but could get it elsewhere...which sounded really shady to me. Someone told me later that they actually were not allowed to sell Tacori anymore, but still had leftover stock, which is why they couldn't order for me from Tacori. When I walked in the store, I was not greeted by anyone, but roamed around searching for someone to help me. At other stores, I was offered something to drink, tons of help, and very attentive associates...not at Montelongo's.

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Getting jewelry for a birthday is supposed to be a very happy experience, ours was a dreadful one that lasted over six months.
My husband tried to surpise me with something, which I tried to return the VERY NEXT day because it wasn't quite what I would have liked and was way too much for him to pay (as a student). We were only issued store credit. As we attempted to pick something else out, they ordered the wrong ring multiple times. They failed to call us when they finally got the order in. We gave them my wedding band to ensure the diamonds were all in tight, when we got it back,that very week a diamond fell out. They also charged twice as much as the ring should cost (we only later discovered). Yeah they were nice when you first walk in, but once you've swiped the card- let's just hope you got what you wanted. How many of the positive reviews are actually legit?

1
★☆☆☆☆

Getting jewelry for a birthday is supposed to be a very happy experience, ours was a dreadful one that lasted over six months.
My husband tried to surpise me with something, which I tried to return the VERY NEXT day because it wasn't quite what I would have liked and was way too much for him to pay (as a student). We were only issued store credit. As we attempted to pick something else out, they ordered the wrong ring multiple times. They failed to call us when they finally got the order in. We gave them my wedding band to ensure the diamonds were all in tight, when we got it back,that very week a diamond fell out. They also charged twice as much as the ring should cost (we only later discovered). Yeah they were nice when you first walk in, but once you've swiped the card- let's just hope you got what you wanted. How many of the positive reviews are actually legit?

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...without having you drive all the way over there for them to "look at it" first. I don't know if that's so they can size you up and figure out how much money they can get you for or what, but I am not going to play their little game. A dive watch is a dive watch. There is NOTHING on the watch that they can see by looking at it that would make it cost any differently to change the battery from one to another. Either you can do it and do it for a set price or you are incompetent, ok? Don't sit there making me take time out of my busy day to drive all the way over to your stupid store for you to "look at" my watch and then jack the price up so I'll feel like I have to pay it since I'm already there and you'd probably already have my watch all torn apart. God, you people are as bad as the auto mechanics in this town!

I've had it with these jewelers in College Station. I'm sick to death of it and I'm not going to have anything to do with it. I will send it back to the manufacturer. They don't treat me like crap when I call them!

1
★☆☆☆☆

...without having you drive all the way over there for them to "look at it" first. I don't know if that's so they can size you up and figure out how much money they can get you for or what, but I am not going to play their little game. A dive watch is a dive watch. There is NOTHING on the watch that they can see by looking at it that would make it cost any differently to change the battery from one to another. Either you can do it and do it for a set price or you are incompetent, ok? Don't sit there making me take time out of my busy day to drive all the way over to your stupid store for you to "look at" my watch and then jack the price up so I'll feel like I have to pay it since I'm already there and you'd probably already have my watch all torn apart. God, you people are as bad as the auto mechanics in this town!

I've had it with these jewelers in College Station. I'm sick to death of it and I'm not going to have anything to do with it. I will send it back to the manufacturer. They don't treat me like crap when I call them!

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1 out of 1 people found this review helpful.

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I was at Montelongos last evening. The store has plenty of selection at a range of prices as well as many different kinds of pieces. I personally fell in love with their Texas collection. It's the Christmas season and all the other jewelers were closed at 6:00 so we stopped at Montelongos. The staff was very helpful and welcoming. I will remember to look there first when I am shopping for jewelry. .

5
★★★★★

I was at Montelongos last evening. The store has plenty of selection at a range of prices as well as many different kinds of pieces. I personally fell in love with their Texas collection. It's the Christmas season and all the other jewelers were closed at 6:00 so we stopped at Montelongos. The staff was very helpful and welcoming. I will remember to look there first when I am shopping for jewelry. .

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0 out of 1 people found this review helpful.

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My fiance and I were recently in the market for an engagement ring. We looked at Douglas, David Gardners, and Douglas Jewelers all in College Station. Montelongos was actually the third store we visited and I am SO glad we did. I have always heard amazing things about Gardners but I was not pleased with the rings we were shown nor the service we received. Douglas jewelers was fine and I actually thought I found the ring I wanted there. The last stop made the difference, we received the best service of the entire day talked with several people in the store and even met the owners and the two custom jewelers on staff. Not only did they have an amazing selection, they will order anything you want, and can custom make anything. The last time we looked was probably two months ago and I was surprised with an amazing custom ring from Montelongos last weekend. It is amazing and the most beautiful thing I have ever seen. I will also be getting my future husband's wedding band made at Montelongos. They are amazing and you can't go wrong.

4
★★★★☆

My fiance and I were recently in the market for an engagement ring. We looked at Douglas, David Gardners, and Douglas Jewelers all in College Station. Montelongos was actually the third store we visited and I am SO glad we did. I have always heard amazing things about Gardners but I was not pleased with the rings we were shown nor the service we received. Douglas jewelers was fine and I actually thought I found the ring I wanted there. The last stop made the difference, we received the best service of the entire day talked with several people in the store and even met the owners and the two custom jewelers on staff. Not only did they have an amazing selection, they will order anything you want, and can custom make anything. The last time we looked was probably two months ago and I was surprised with an amazing custom ring from Montelongos last weekend. It is amazing and the most beautiful thing I have ever seen. I will also be getting my future husband's wedding band made at Montelongos. They are amazing and you can't go wrong.

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0 out of 1 people found this review helpful.

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My wife and I went to look at earrings for her and we were disappointed in the limited selection that they had to offer. The ones that we did see were either too small or more expensive than what we were wanting to pay. The staff was not very attentive to our needs and the store looked realtively bearen during our visit. I have heard good things about the store, but was not impressed during my visit.

3
★★★☆☆

My wife and I went to look at earrings for her and we were disappointed in the limited selection that they had to offer. The ones that we did see were either too small or more expensive than what we were wanting to pay. The staff was not very attentive to our needs and the store looked realtively bearen during our visit. I have heard good things about the store, but was not impressed during my visit.

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0 out of 1 people found this review helpful.

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Montelongo's is a local high quality jewelry store. The quality of their inventory is exceptional. They carry a wide range of fine jewelry. The staff is helpful and knowledgeable. They will remove links from watches, even fine watches that were not purchased from them. This is a great service as many jewelers will not do this.

4
★★★★☆

Montelongo's is a local high quality jewelry store. The quality of their inventory is exceptional. They carry a wide range of fine jewelry. The staff is helpful and knowledgeable. They will remove links from watches, even fine watches that were not purchased from them. This is a great service as many jewelers will not do this.

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0 out of 1 people found this review helpful.

 

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