Masterpiece Fence & Gate Incorporated

★★★☆☆
  • 11550 Plano Rd

    Dallas, TX 75243

    Map & Directions
  • 972-644-0310

About Masterpiece Fence & Gate Incorporated

Categories
  • Special Trade Contractors
  • Fence Contractors

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Dallas:
Resultset_next

Fancy Fence

4750 Haverwood Ln Dallas, TX

Resultset_next

Advance Fencing

900 Liberty St Dallas, TX

3.0 8
Hi! Sign in to let us know how Masterpiece Fence & Gate Incorporated was?
Write a Review
.

Recently I hired Paul Ho from Master Piece to install a new fence but he did very bad job, very poor quality of cedar, very poor pre-stained. Do not trust this guy. If anyone out there who had the same problems, please report to the BBB and seek legal assistances. I had been through the process and can direct you to the attorney that I used. You can recover all the legal cost. Contact me at badpieces@yahoo.com if you need an advice.

1
★☆☆☆☆

Recently I hired Paul Ho from Master Piece to install a new fence but he did very bad job, very poor quality of cedar, very poor pre-stained. Do not trust this guy. If anyone out there who had the same problems, please report to the BBB and seek legal assistances. I had been through the process and can direct you to the attorney that I used. You can recover all the legal cost. Contact me at badpieces@yahoo.com if you need an advice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have worked with Masterpiece Fence for many years on many properties. There is no one else I would have build my fence! One of the fences he built over 8 years ago has stood through every storm while every one of my neighbors have sustained damage at some point. I think this speaks for itself as for the quality of workmanship. I cannot speak about the two negative reviews below other than to say that there are some people that just cannot be pleased! I have worked with Masterpiece fence for over 10 years now and there is no other company I would even consider doing my work! The quality of workmanship is top, and the professionalism with which they conduct themselves on a job site is very high. Masterpiece fences are a great investment in your property!!

5
★★★★★

I have worked with Masterpiece Fence for many years on many properties. There is no one else I would have build my fence! One of the fences he built over 8 years ago has stood through every storm while every one of my neighbors have sustained damage at some point. I think this speaks for itself as for the quality of workmanship. I cannot speak about the two negative reviews below other than to say that there are some people that just cannot be pleased! I have worked with Masterpiece fence for over 10 years now and there is no other company I would even consider doing my work! The quality of workmanship is top, and the professionalism with which they conduct themselves on a job site is very high. Masterpiece fences are a great investment in your property!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Fly by night company. I described my problem where the back stretch of fence was leaning in and asked to have a couple of new poles installed/replaced even though they appeared to be in good shape. Well, Paul and his gang showed up in a 20 year old beat up sedan with two 11 foot poles sticking out the back. This should have been a sign right away. Long story short when they finished they never came to the door to let me inspect their work and had already cashed the check for $300 given to them BEFORE the work even began. Don't do what I did and pay first. Wait to pay after the work is done. I found atleast 20 3 inch screws in my flower bed and yard. The fence still leans and the holes where the poles were installed were never covered back up with dirt. I called Paul twice to come out and fill in the holes and he said they came out to do the work and it was done. Lie. When I told him I was going to report him to the BBB and write a bad review he said he would not come out to fill in the holes and then hung up. Stay away.

1
★☆☆☆☆

Fly by night company. I described my problem where the back stretch of fence was leaning in and asked to have a couple of new poles installed/replaced even though they appeared to be in good shape. Well, Paul and his gang showed up in a 20 year old beat up sedan with two 11 foot poles sticking out the back. This should have been a sign right away. Long story short when they finished they never came to the door to let me inspect their work and had already cashed the check for $300 given to them BEFORE the work even began. Don't do what I did and pay first. Wait to pay after the work is done. I found atleast 20 3 inch screws in my flower bed and yard. The fence still leans and the holes where the poles were installed were never covered back up with dirt. I called Paul twice to come out and fill in the holes and he said they came out to do the work and it was done. Lie. When I told him I was going to report him to the BBB and write a bad review he said he would not come out to fill in the holes and then hung up. Stay away.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

In 2006 Masterpiece installed approximately 50 feet of fencing for me in a very timely manner (just before move-in and in time to keep my dogs in my new yard). They were timely, competitively priced, professional and the fence looks great. They also worked with me on warranty issues when they really didn't have to. The ground shifted causing some overlap at the gate, but they made adjustments for me anyway. Since that first time, the ground shifted again, and they only charged me a nominal service charge. I would use Masterpiece again should the need arise and I would recommend them to anyone.

5
★★★★★

In 2006 Masterpiece installed approximately 50 feet of fencing for me in a very timely manner (just before move-in and in time to keep my dogs in my new yard). They were timely, competitively priced, professional and the fence looks great. They also worked with me on warranty issues when they really didn't have to. The ground shifted causing some overlap at the gate, but they made adjustments for me anyway. Since that first time, the ground shifted again, and they only charged me a nominal service charge. I would use Masterpiece again should the need arise and I would recommend them to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had the most wonderful experience ever with this contractor. The project manager Paul Ho personally took care of all my concerns, stayed in continuous communication with me through out the project. I found him to be truthful and honest which in my experience is rare for contractors. He came through with all his promises written and otherwise. I would recommend this company to any one! For the money they are a great deal. After numerous estimates they are the only company I found who offered pre stained pickets, used screws no nails and metal posts. My fence is still standing strong even after the storms that hit last April.

5
★★★★★

I had the most wonderful experience ever with this contractor. The project manager Paul Ho personally took care of all my concerns, stayed in continuous communication with me through out the project. I found him to be truthful and honest which in my experience is rare for contractors. He came through with all his promises written and otherwise. I would recommend this company to any one! For the money they are a great deal. After numerous estimates they are the only company I found who offered pre stained pickets, used screws no nails and metal posts. My fence is still standing strong even after the storms that hit last April.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have no idea what these guys are talking about! I received to best service from Paul. He meet my every wish in reguards to my fence and my neighbors .

5
★★★★★

I have no idea what these guys are talking about! I received to best service from Paul. He meet my every wish in reguards to my fence and my neighbors .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hired Paul Ho and Masterpiece Fence to put in a new section of fence to match the old section of fence they had put in for the previous owners. The new fence looks nothing like the old fence. He now refuses to make the fix. He refuses to come out and look at the fence. He said he would have the fence torn out, but says we have to pay the labor. Like the other reviewer said, he has very poor communication skills. Get everything in writing. The quality of the wood is poor, the stain quality is poor. We will be filing a complaint with the Better Business Bureau and with the State Attorney General.

1
★☆☆☆☆

Hired Paul Ho and Masterpiece Fence to put in a new section of fence to match the old section of fence they had put in for the previous owners. The new fence looks nothing like the old fence. He now refuses to make the fix. He refuses to come out and look at the fence. He said he would have the fence torn out, but says we have to pay the labor. Like the other reviewer said, he has very poor communication skills. Get everything in writing. The quality of the wood is poor, the stain quality is poor. We will be filing a complaint with the Better Business Bureau and with the State Attorney General.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

We hired Masterpiece for a fence project. We found them in the Shepherd's Guide. They promised good quality and quoted a price even though we were up front with changes we wanted included. Once the fence was almost finished Paul Ho did not recall our directions and wanted to bill additional costs. Beside that, his bill charged tax on labor as well as materials (we are in the process of reporting this to the Attorney General's office). The workmanship and materials were poor. Materpiece uses screws because the pickets were so bad they snapped the screws off beginning the week after the fence was installed. I replaced about 6 pickets that were too warped, re-screwed abount another 10 to 15 that had popped. Screws for gate hardware split one rail and the pickets were set directly on the ground on approximately 70 percent of the fence. This will encourage rot.

Poor workmanship, poor quality, no communication skills. Get it in writing and do not rely on verbal agreements with this guy!!!

1
★☆☆☆☆

We hired Masterpiece for a fence project. We found them in the Shepherd's Guide. They promised good quality and quoted a price even though we were up front with changes we wanted included. Once the fence was almost finished Paul Ho did not recall our directions and wanted to bill additional costs. Beside that, his bill charged tax on labor as well as materials (we are in the process of reporting this to the Attorney General's office). The workmanship and materials were poor. Materpiece uses screws because the pickets were so bad they snapped the screws off beginning the week after the fence was installed. I replaced about 6 pickets that were too warped, re-screwed abount another 10 to 15 that had popped. Screws for gate hardware split one rail and the pickets were set directly on the ground on approximately 70 percent of the fence. This will encourage rot.

Poor workmanship, poor quality, no communication skills. Get it in writing and do not rely on verbal agreements with this guy!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Wait, you're the expert.

If you've been to or used Masterpiece Fence & Gate Incorporated, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review