Charlie's Plumbing

★★★☆☆
  • 1309 Pennsylvania St

    South Houston, TX 77587

    Map & Directions
  • 713-242-7543

About Charlie's Plumbing

Hours
Monday 8:00 AM-5:00 PM, Tuesday 8:00 AM-5:00 PM, Wednesday 8:00 AM-5:00 PM, Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-5:00 PM

Home Construction & Remodeling

Home Construction & Remodeling
More choices in South Houston:
Resultset_next

Affordable Quality Plumbing

2809 Longwood Dr Pearland, TX

Resultset_next

Pearland Plumbing Co

5204 Camden Ln Pearland, TX

3.4 5
Hi! Sign in to let us know how Charlie's Plumbing was?
Write a Review
.

called charlies out to fix busted pipe. spoke with the office they were very good on the phone. plumber showed up and completed the job quickly. plumber never tried to up sell me on anything while he was waiting on glue to dry came in and tighted all my toilets and fixed a drip on my faucet. went back out turned water on cleaned mess up and was out in half the time as the other two companies i contacted had quoted. thank you Charlies for your service

2
★★★★★

called charlies out to fix busted pipe. spoke with the office they were very good on the phone. plumber showed up and completed the job quickly. plumber never tried to up sell me on anything while he was waiting on glue to dry came in and tighted all my toilets and fixed a drip on my faucet. went back out turned water on cleaned mess up and was out in half the time as the other two companies i contacted had quoted. thank you Charlies for your service

.

I have used Charlie's for many years on all my properties. They are exceptional at always locating the problem and repairing in a solid and timely manner. i will always recommend them.

2
★★★★★

I have used Charlie's for many years on all my properties. They are exceptional at always locating the problem and repairing in a solid and timely manner. i will always recommend them.

.

I used Charlies to fix a problem with a toilet. I live in a condo and he had to look at the situation from the unit below me. The sheetrock was already cut open, but he had to ""cut more"" to see, and a $55 trip charge turned into $255 - I was charged 2 1/2 hrs. Also, when I called the technician back I got his voicemail and had to call the next morning and got the excuse that the phone had fallen behind his seat and he couldn't reach the phone, and could not retrieve the message because he did not have the password to retrieve messages from his own phone! Then, when it came time to fix the problem, a different tech was sent and acted as if he had no clue as to what was going on. Was charged an extra hour just because he didn't have the PVC pipe on his truck. (I could have gone to Ace hardware up the street and gotten it for $5, but a 8"" piece of PVC ended up costing me about $100 extra!!!! Then, after I wrote a check, they charged my debit card, and even thought they refunded it, it took and act of congress to get it reversed PLUS they inverted numbers and charge my card and extra $540. This was on Dec 23rd and at first was told not to worry, it would reverse itself in a few days. It was Christmas and I had to call 3 more times to get this taken care of. As for the overcharges for the PVC pipe and the""trip charge"", I was told someone would get back to me - Still haven't heard a word!!!!!! Will NEVER use them again. Very unprofessional and NO follow through.

0
★☆☆☆☆

I used Charlies to fix a problem with a toilet. I live in a condo and he had to look at the situation from the unit below me. The sheetrock was already cut open, but he had to ""cut more"" to see, and a $55 trip charge turned into $255 - I was charged 2 1/2 hrs. Also, when I called the technician back I got his voicemail and had to call the next morning and got the excuse that the phone had fallen behind his seat and he couldn't reach the phone, and could not retrieve the message because he did not have the password to retrieve messages from his own phone! Then, when it came time to fix the problem, a different tech was sent and acted as if he had no clue as to what was going on. Was charged an extra hour just because he didn't have the PVC pipe on his truck. (I could have gone to Ace hardware up the street and gotten it for $5, but a 8"" piece of PVC ended up costing me about $100 extra!!!! Then, after I wrote a check, they charged my debit card, and even thought they refunded it, it took and act of congress to get it reversed PLUS they inverted numbers and charge my card and extra $540. This was on Dec 23rd and at first was told not to worry, it would reverse itself in a few days. It was Christmas and I had to call 3 more times to get this taken care of. As for the overcharges for the PVC pipe and the""trip charge"", I was told someone would get back to me - Still haven't heard a word!!!!!! Will NEVER use them again. Very unprofessional and NO follow through.

.

We have used Charlie's several times in the past few years. We used them for a leak in our bathroom ceiling, leaking kitchen faucet the day of a big family get together (holiday weekend), and overseeing a neighbor's water heater being replaced. Each time they sent someone different out, but each time they were all fast and the rates were reasonable. We had no clue as to how involved our bathroom ceiling leak would be involved. They guys came in diagnosed the problem immediately after cutting out a small portion of our ceiling. Had the leak fixed in under 45 minutes (including the time it took to cut the ceiling out) and were out of here - cost $135. They could have told us it was more involved for all we knew. Have always been great!

2
★★★★★

We have used Charlie's several times in the past few years. We used them for a leak in our bathroom ceiling, leaking kitchen faucet the day of a big family get together (holiday weekend), and overseeing a neighbor's water heater being replaced. Each time they sent someone different out, but each time they were all fast and the rates were reasonable. We had no clue as to how involved our bathroom ceiling leak would be involved. They guys came in diagnosed the problem immediately after cutting out a small portion of our ceiling. Had the leak fixed in under 45 minutes (including the time it took to cut the ceiling out) and were out of here - cost $135. They could have told us it was more involved for all we knew. Have always been great!

Pros: fast, good rates

.

Horrible Company Do not use even if you life depends on it. This company will rip you off. Had a gas test done at one property for $650.00 with Advantage Plumbing. Shopped around and was quoted $400.00 for gas test by this company. They came out and waited 6 hrs for city inspector. When he arrived he said they have the wrong pressure testing valve. So the had to wait 2 hrs more for someone to bring the correct valve. I was there and the city inspector said they never called to get an time frame of when he would be there. So when all is said and done I get a $1400.00 bill for the same test I had done at another property for $650.00 with a different company. These guys are horrible.\r

0
★☆☆☆☆

Horrible Company Do not use even if you life depends on it. This company will rip you off. Had a gas test done at one property for $650.00 with Advantage Plumbing. Shopped around and was quoted $400.00 for gas test by this company. They came out and waited 6 hrs for city inspector. When he arrived he said they have the wrong pressure testing valve. So the had to wait 2 hrs more for someone to bring the correct valve. I was there and the city inspector said they never called to get an time frame of when he would be there. So when all is said and done I get a $1400.00 bill for the same test I had done at another property for $650.00 with a different company. These guys are horrible.\r

Pros: There are none

Cons: The owner does not care about cutomer service

More about Charlie's Plumbing

As a Houston commercial plumber, we service all types of office buildings from freestanding banks to office campuses and medical complexes. We understand that it is important to the office community to have a safe, clean, quiet and compliant work environment so we make every effort to respect these areas while we make repairs and installations whether the work is adding a coffee bar to an office, complying with ADA requirements or repairing the plumbing in common areas inside or outside of the building.

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Charlie's Plumbing, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review