Brown Property Management

★★★★☆
  • 2403 9th St

    Wichita Falls, TX 76301

    Map & Directions
  • 940-322-2092

About Brown Property Management

Hours
Fall hours 8am to 4pm closed 12pm-1pm

Real Estate

Real Estate
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3.6 5
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This is regarding Nathaniel Hutchings post.\r
We are a property management company, so we work for other owners in this particular issue you are not only calling us this but the owner who is active duty military "Slum Lords". That is just

3
★★★★★

This is regarding Nathaniel Hutchings post.\r
We are a property management company, so we work for other owners in this particular issue you are not only calling us this but the owner who is active duty military "Slum Lords". That is just

.

If you value the health and safety of your family run away!! They are the slum lords from hell!!

3
★★★★★

If you value the health and safety of your family run away!! They are the slum lords from hell!!

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Horrible experiences are when we pay owners there rental proceeds before the end of the month and a repair comes up and we have to front the money for the property owner and have to wait for the following month to be reimbursed by the rent collected and we do not charge a fee for advancements in repairs. We can not let the tenant wait for the repairs to be done. There is not a set date to when rental proceeds are to be mailed or deposited if this is a concern it should be addressed prior to signing any management agreement. If you had been charge twice for a management fee email our office let's see if we can make this right if we have not already (Storm6699).

2
★★★★☆

Horrible experiences are when we pay owners there rental proceeds before the end of the month and a repair comes up and we have to front the money for the property owner and have to wait for the following month to be reimbursed by the rent collected and we do not charge a fee for advancements in repairs. We can not let the tenant wait for the repairs to be done. There is not a set date to when rental proceeds are to be mailed or deposited if this is a concern it should be addressed prior to signing any management agreement. If you had been charge twice for a management fee email our office let's see if we can make this right if we have not already (Storm6699).

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I had a horrible experience with this mgmt company also. They were very helpful in the beginning managing my property, but I was the one who found a renter and they do nothing to manage the property except receive the rent. The rent is due to them by the 5th of the month, but I wouldnt receive the rent in my account until typically the 29th or 30th of the month. They said this was their process.
Jennifer is the lady that works the phones, not helpful at all and will just ignore your emails...if they dont want to speak to you, someone else will answer the phone and magically "nobody is in the office at this time." LeAnn is part owner and also seemed very helpful, but with her being the owner...needs to realize when her system is incorrect or outdated and realize she is supporting the customer, so customer service needs to be #1. I was overcharged their management fee twice..."computer error"...and I have still not received the overcharge money back (6 months ago). Will not return my emails...I am now taking it to the next level. Please save yourself the headache and stay away from this management company if you have a rental home.

0
★☆☆☆☆

I had a horrible experience with this mgmt company also. They were very helpful in the beginning managing my property, but I was the one who found a renter and they do nothing to manage the property except receive the rent. The rent is due to them by the 5th of the month, but I wouldnt receive the rent in my account until typically the 29th or 30th of the month. They said this was their process.
Jennifer is the lady that works the phones, not helpful at all and will just ignore your emails...if they dont want to speak to you, someone else will answer the phone and magically "nobody is in the office at this time." LeAnn is part owner and also seemed very helpful, but with her being the owner...needs to realize when her system is incorrect or outdated and realize she is supporting the customer, so customer service needs to be #1. I was overcharged their management fee twice..."computer error"...and I have still not received the overcharge money back (6 months ago). Will not return my emails...I am now taking it to the next level. Please save yourself the headache and stay away from this management company if you have a rental home.

Pros: Helpful at first

Cons: Worst property mgmt I have ever encountered

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These people are EXTREMELY hard to get in touch with, NEVER call you back, NEVER put anything in writing, and SCREW you! Terrible, terrible, terrible managers. Would NEVER let anyone I know live in one of their properties.

0
★☆☆☆☆

These people are EXTREMELY hard to get in touch with, NEVER call you back, NEVER put anything in writing, and SCREW you! Terrible, terrible, terrible managers. Would NEVER let anyone I know live in one of their properties.

Cons: Overpriced, Incooperative, Unprofessional

 

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