J J's Auto Spa

★★★☆☆
32.6027 -97.1445
Map and Directions to J J's Auto Spa

817-477-9101

1955 Highway 157 N

Mansfield, TX

76063

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About J J's Auto Spa

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Automotive

Automotive
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Reviews 1 - 19 of 19.
.

My parents and I have been going here since we moved here about three years ago. I however stopped going after they broke my door handle off and admitted to it and refused to pay for it...they did say they would put a new one that I bought back on how nice of them considering it took 20 mins. I went with my mom to get her car washed a few months later we paid $25 for a car wash. When we got in the car you could tell they didnt even wipe down the dash and inside doors because of dirt that was on it. The manager who screwed me over on my broken door handle told me The dust wouldnt come off with a towl and we need to pay extra to get dust removed. The entire time the owner/manager is sarcastic and rude and only made me angry talking to him. Good luck trying to deal with that hard headed owner.

1
★☆☆☆☆

My parents and I have been going here since we moved here about three years ago. I however stopped going after they broke my door handle off and admitted to it and refused to pay for it...they did say they would put a new one that I bought back on how nice of them considering it took 20 mins. I went with my mom to get her car washed a few months later we paid $25 for a car wash. When we got in the car you could tell they didnt even wipe down the dash and inside doors because of dirt that was on it. The manager who screwed me over on my broken door handle told me The dust wouldnt come off with a towl and we need to pay extra to get dust removed. The entire time the owner/manager is sarcastic and rude and only made me angry talking to him. Good luck trying to deal with that hard headed owner.

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.

I have been taking my CTS there for about a year now. The time before last, they locked my keys in my car and it came out of the automatic washer locked and in nuetral. They let it roll down the hill and then put rocks under the tires even after I asked them to just leave it sit. The manager said it happens all of the time especially when they have a nice car and are looking at it before the wash. HA. I had to call OnStar to unlock it. I sure am glad I have it. They gave me a card that said it was good for the SAME service ( the hand wax special) I got that day for the next time. They wouldn't honor it when I went back. Since then, the paint on the lower rear left door is starting to peel. The body shop tells me it's from using a buffer to wax it. I guess that day they locked my keys in my car hurt me more than I knew. I will never go back there again.

1
★☆☆☆☆

I have been taking my CTS there for about a year now. The time before last, they locked my keys in my car and it came out of the automatic washer locked and in nuetral. They let it roll down the hill and then put rocks under the tires even after I asked them to just leave it sit. The manager said it happens all of the time especially when they have a nice car and are looking at it before the wash. HA. I had to call OnStar to unlock it. I sure am glad I have it. They gave me a card that said it was good for the SAME service ( the hand wax special) I got that day for the next time. They wouldn't honor it when I went back. Since then, the paint on the lower rear left door is starting to peel. The body shop tells me it's from using a buffer to wax it. I guess that day they locked my keys in my car hurt me more than I knew. I will never go back there again.

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.

I have been coming to J.J. for about 4 years.I will never step foot in J.J. agin.I aways get my oil change their.I have a 2003 Venture Van after my cervise,I checked my fluids and found all low our empty.Also my floor mat was left in my seat.I have a 2003 Chevy Pick Up next oil change found my oil plug was hand loose.You can check all the above by going to Paisley's on South Cooper in Arlington,this guy has been servicing cars for over 26 years.

1
★☆☆☆☆

I have been coming to J.J. for about 4 years.I will never step foot in J.J. agin.I aways get my oil change their.I have a 2003 Venture Van after my cervise,I checked my fluids and found all low our empty.Also my floor mat was left in my seat.I have a 2003 Chevy Pick Up next oil change found my oil plug was hand loose.You can check all the above by going to Paisley's on South Cooper in Arlington,this guy has been servicing cars for over 26 years.

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.

We took our truck to J J's Auto Spa 07/08/10 to get the interior and exterior cleaned before heading on our trip. We get the truck back and notice the next day that someone from that company stole our GARMIN. We know this because we never take it out of the truck because we use it for work every day. We called to complain and the manager (Jeff??) said he would "look over the tapes" but before he said he would he accused us of lying saying they didnt take our garmin. Of course he calls back and said they didnt take it. But he also didnt even ask the make and model of the truck it was stolen from.. these guys are crooks.. and now we have to file a police report.

1
★☆☆☆☆

We took our truck to J J's Auto Spa 07/08/10 to get the interior and exterior cleaned before heading on our trip. We get the truck back and notice the next day that someone from that company stole our GARMIN. We know this because we never take it out of the truck because we use it for work every day. We called to complain and the manager (Jeff??) said he would "look over the tapes" but before he said he would he accused us of lying saying they didnt take our garmin. Of course he calls back and said they didnt take it. But he also didnt even ask the make and model of the truck it was stolen from.. these guys are crooks.. and now we have to file a police report.

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.

I took my work truck and explained that the inside needed cleaning. Vinyl seats and rubber floor boards, easy right/wrong. When I went to pick the truck up after closing, due to not being notified until then, I found it unlocked and mud on the floor board, smudges on the windows and dash, grime on the steering wheel.... (2hrs and 40 minutes later). I returned the truck in the morning and thought I explained the problems. After returning to pick the truck up (3hrs 40mins later), I found the mud, smugdes, and the grime. After speaking to the ops. mgr. I was told my expectation were to high. WOW-I guess $75 in cleaning and JJ's are completly different, although they did keep it for over 6 hours. I do not think they will see another on of my trucks.

1
★☆☆☆☆

I took my work truck and explained that the inside needed cleaning. Vinyl seats and rubber floor boards, easy right/wrong. When I went to pick the truck up after closing, due to not being notified until then, I found it unlocked and mud on the floor board, smudges on the windows and dash, grime on the steering wheel.... (2hrs and 40 minutes later). I returned the truck in the morning and thought I explained the problems. After returning to pick the truck up (3hrs 40mins later), I found the mud, smugdes, and the grime. After speaking to the ops. mgr. I was told my expectation were to high. WOW-I guess $75 in cleaning and JJ's are completly different, although they did keep it for over 6 hours. I do not think they will see another on of my trucks.

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.

I will never take my trucks/suv there again. A year ago, I went there to get a detail. The job was fine but took 5 hours to complete because one of their guys was sick or something. The Director of Ops at the time, David Hernandez, gave me his business card & wrote "Complete Detail" & told me to bring it back in for a freebie. I go in today & present but apparently the business changed hands & Jeff, the new VP (Vice-Prick), will not accept. He was abrasive and accusatory and just not customer-sat minded. If you purchase a business, you incur any promises if not only to keep your PAYING customers happy. I've been taking my vehicles there at least once a month for the last few years. No more. Unfortunately, there is no lower rating that I can give than one star. Jeffrey took myt name and number down to give to the owner, Mr Kim, but I seriously doubt that I will ever get a call.

1
★☆☆☆☆

I will never take my trucks/suv there again. A year ago, I went there to get a detail. The job was fine but took 5 hours to complete because one of their guys was sick or something. The Director of Ops at the time, David Hernandez, gave me his business card & wrote "Complete Detail" & told me to bring it back in for a freebie. I go in today & present but apparently the business changed hands & Jeff, the new VP (Vice-Prick), will not accept. He was abrasive and accusatory and just not customer-sat minded. If you purchase a business, you incur any promises if not only to keep your PAYING customers happy. I've been taking my vehicles there at least once a month for the last few years. No more. Unfortunately, there is no lower rating that I can give than one star. Jeffrey took myt name and number down to give to the owner, Mr Kim, but I seriously doubt that I will ever get a call.

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.

I have gone to JJ's on a few occasions and have found the Oil Change with Car Wash to be a real value. When checking prices for just an oil change around this area, I could not find prices better for just the oil change alone and to have the car wash added is just an extra bonus!

4
★★★★☆

I have gone to JJ's on a few occasions and have found the Oil Change with Car Wash to be a real value. When checking prices for just an oil change around this area, I could not find prices better for just the oil change alone and to have the car wash added is just an extra bonus!

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.

I have been going to JJs carwash for approx. 3 years. Looks they just changed management. New staff is very friendly and they always do an excellent job on my cars. The waiting time is unbelievable and faster. I would recommend this Car Wash to everyone.

5
★★★★★

I have been going to JJs carwash for approx. 3 years. Looks they just changed management. New staff is very friendly and they always do an excellent job on my cars. The waiting time is unbelievable and faster. I would recommend this Car Wash to everyone.

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.

it's a great place to get your car wash,oil change and detail with affordable prices,my experience with jj's was good they missed few spots on my wheels but they take fix it for me.

4
★★★★☆

it's a great place to get your car wash,oil change and detail with affordable prices,my experience with jj's was good they missed few spots on my wheels but they take fix it for me.

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.

i had my car washed in jjs last week and it's a nice place,the cashiers have great customer service,my car was done on time, and I recommend to get your car washed at jj's.

5
★★★★★

i had my car washed in jjs last week and it's a nice place,the cashiers have great customer service,my car was done on time, and I recommend to get your car washed at jj's.

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.

I went to JJs on 12/26/09. They did a great job. Time was ok. About 23 minutes for a top wash package. Seating in lobby is good. Employees are friendly. Overall job was good. Car was clean inside and out. They have several washes and detail services to choose from. They also have a lube shop. I will be back. Nice job.

4
★★★★☆

I went to JJs on 12/26/09. They did a great job. Time was ok. About 23 minutes for a top wash package. Seating in lobby is good. Employees are friendly. Overall job was good. Car was clean inside and out. They have several washes and detail services to choose from. They also have a lube shop. I will be back. Nice job.

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.

JJs Auto Spa is a good place to get your vehicle serviced. They offer oil change and detail services. I have taken my vehicle there for the past 8 months. They have always done a great job on my vehicle. No problems and the people are nice.

4
★★★★☆

JJs Auto Spa is a good place to get your vehicle serviced. They offer oil change and detail services. I have taken my vehicle there for the past 8 months. They have always done a great job on my vehicle. No problems and the people are nice.

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.

They are very kind and caring on how your car will look and you will be very happy with it when its done.

5
★★★★★

They are very kind and caring on how your car will look and you will be very happy with it when its done.

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.

The detail is done horribly and with haste along with the vacuum job. Any work that comes out of there is done without care. Their tunnel has had broken parts in it for over a month without them showing any desire to fix it. The managers and owners treat the customers and employees with disrespect. Any damage that has been done to the vehicles is fought tooth and nail and customers are frequently told that damages did not occur there. Also, more then half of their employees do not know ENGLISH and I highly doubt that they are legal citizens. Go there if you want to be disappointed.

1
★☆☆☆☆

The detail is done horribly and with haste along with the vacuum job. Any work that comes out of there is done without care. Their tunnel has had broken parts in it for over a month without them showing any desire to fix it. The managers and owners treat the customers and employees with disrespect. Any damage that has been done to the vehicles is fought tooth and nail and customers are frequently told that damages did not occur there. Also, more then half of their employees do not know ENGLISH and I highly doubt that they are legal citizens. Go there if you want to be disappointed.

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0 out of 1 people found this review helpful.

.

This is the 3rd time that I have taken my car to JJ's and it will be the LAST as I now have a 12-15" slice in my floorboard carpet. After talking on the phone with the manager AND taking the truck back to show him his only response was "It didn't happen here. There's no way that it happened here" and told me that I needed to "take it back to the dealer and let them deal with it". Not even an apology. He offered to "go watch the video" but the angle of the cameras would not have shown anything except that my truck was there. They shampooed the mats and left them on plastic under the back seat - STILL WET - with standing water. Didn't dry them till I went back and complained about everything. I don't recommend using JJ's for any type of service.

1
★☆☆☆☆

This is the 3rd time that I have taken my car to JJ's and it will be the LAST as I now have a 12-15" slice in my floorboard carpet. After talking on the phone with the manager AND taking the truck back to show him his only response was "It didn't happen here. There's no way that it happened here" and told me that I needed to "take it back to the dealer and let them deal with it". Not even an apology. He offered to "go watch the video" but the angle of the cameras would not have shown anything except that my truck was there. They shampooed the mats and left them on plastic under the back seat - STILL WET - with standing water. Didn't dry them till I went back and complained about everything. I don't recommend using JJ's for any type of service.

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.

I bought a new truck in Weatherford the detail shop at the dealer had already closed for the day I took my truck to JJ's to have it detailed when they finished over an hour later there was a huge scratch across my tailgate all the way to the metal. I complained and it has been almost 3 weeks and still no returned calls no contact from them at all.. the cost to repair my "NEW" truck $636.. I have spread the word to everyone I meet as well as posted a message with pictures on my bulletin board at work. I work for a large company that many people live in the mansfield area... I am sure no one will visit that business again...

1
★☆☆☆☆

I bought a new truck in Weatherford the detail shop at the dealer had already closed for the day I took my truck to JJ's to have it detailed when they finished over an hour later there was a huge scratch across my tailgate all the way to the metal. I complained and it has been almost 3 weeks and still no returned calls no contact from them at all.. the cost to repair my "NEW" truck $636.. I have spread the word to everyone I meet as well as posted a message with pictures on my bulletin board at work. I work for a large company that many people live in the mansfield area... I am sure no one will visit that business again...

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.

i brought my car to jj's to have them wash my car. after leaving my car with them for 3 hours i come back to find my brand new wheels damaged, and my car still dirt. i then approached the manager about the damage to my new wheels, he told me that i had caused the damage and that he would pull the videos and check to see if his empoyees actually did it. he called me a few days later and told me that i was the one responsible for the damages caused by the car wash tunnel, and the employees parking my car up against the curb. i will never bring my car back to jj's ever again because of the way the management handled my situation when after watching the video you can clearly see the damage waas cause by the employee of the car wash

1
★☆☆☆☆

i brought my car to jj's to have them wash my car. after leaving my car with them for 3 hours i come back to find my brand new wheels damaged, and my car still dirt. i then approached the manager about the damage to my new wheels, he told me that i had caused the damage and that he would pull the videos and check to see if his empoyees actually did it. he called me a few days later and told me that i was the one responsible for the damages caused by the car wash tunnel, and the employees parking my car up against the curb. i will never bring my car back to jj's ever again because of the way the management handled my situation when after watching the video you can clearly see the damage waas cause by the employee of the car wash

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.

I had my car cleaned here. Wow, what a great job. Normally I find misses at other car cleaners, but not here. The quality work is well worth the money.

5
★★★★★

I had my car cleaned here. Wow, what a great job. Normally I find misses at other car cleaners, but not here. The quality work is well worth the money.

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.

This is a top quality service provided by people who kown how to treat the customer and get a car really clean.

The services offered from simple express wash through to the best detail work I have seen.

Well worth the price

5
★★★★★

This is a top quality service provided by people who kown how to treat the customer and get a car really clean.

The services offered from simple express wash through to the best detail work I have seen.

Well worth the price

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0 out of 1 people found this review helpful.

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