Fire Plug Grooming

★★★★☆
  • Spring Creek Village Rd

    Dallas, TX 75248

    Map & Directions
  • 972-233-2336

About Fire Plug Grooming

Hours
Tue-Fri 7:30am-5:30pm, Sat 8am-4pm

Pets & Animals

Pets & Animals
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Royal Pet Resort

1434 Hiram Douglasville Hwy Hiram, GA

4.4 20
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In response to the previous review.I am sorry this employee is disgruntled enough to write an evil review. Fire Plug is one of few grooming shops that has stainless steel kennels and always has a plethora of cushy towels .Fire Plug treats dogs very humanely. Fire Plug also has an open door policy welcoming customers to go back anytime they want.The owner loves "her dogs" without question (I think more than people) Water, potty breaks etc are always available for the asking to further pamper your pet.

5
★★★★★

In response to the previous review.I am sorry this employee is disgruntled enough to write an evil review. Fire Plug is one of few grooming shops that has stainless steel kennels and always has a plethora of cushy towels .Fire Plug treats dogs very humanely. Fire Plug also has an open door policy welcoming customers to go back anytime they want.The owner loves "her dogs" without question (I think more than people) Water, potty breaks etc are always available for the asking to further pamper your pet.

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0 out of 1 people found this review helpful.

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We trusted Fireplug with our Papillons for about 13 years. They always got great treatment, and always came out beautiful and happy. Paula treated them like they were her own. Even after moving out of the immediate area, we still drove 30 minutes to get them to Fireplug for their grooming. We recently lost both our little guys, but if they were still around they would still be going to Fireplug once a month.

5
★★★★★

We trusted Fireplug with our Papillons for about 13 years. They always got great treatment, and always came out beautiful and happy. Paula treated them like they were her own. Even after moving out of the immediate area, we still drove 30 minutes to get them to Fireplug for their grooming. We recently lost both our little guys, but if they were still around they would still be going to Fireplug once a month.

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This long-time neighborhood business is wonderful. The owner obviously loves dogs and is kind and gentle. My dog is large and strong, and can be skittish in new situations -- and, part Great Pyrenees, she has gets to be quite furry! She

3
★★★★★

This long-time neighborhood business is wonderful. The owner obviously loves dogs and is kind and gentle. My dog is large and strong, and can be skittish in new situations -- and, part Great Pyrenees, she has gets to be quite furry! She

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My little shih tzu Atticus loves these groomers! And it is obvious that they love him. I wouldn't trust him to anyone else. They are first class in my book.

5
★★★★★

My little shih tzu Atticus loves these groomers! And it is obvious that they love him. I wouldn't trust him to anyone else. They are first class in my book.

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my dog loves the fire plug....and so do we...this is a great hometown groomer..i trust paula so much even callled and asked her for a referance for a dog sitter she gave me two ppl and i am usingnone of them ..she is so terrific..and my dog is so happy!!!
Thanks Paula for all you do for so many dogs....and people

5
★★★★★

my dog loves the fire plug....and so do we...this is a great hometown groomer..i trust paula so much even callled and asked her for a referance for a dog sitter she gave me two ppl and i am usingnone of them ..she is so terrific..and my dog is so happy!!!
Thanks Paula for all you do for so many dogs....and people

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Paula & her staff have been "family" to me & my 2 dogs over the past 15 years. They have not changed hands, they are still the most compassionate, caring, loving groomers I've ever been to. I even call Paula when I have a question that should be for my vet & she always has recommendations or answers for me. I love the Fire Plug & would recommend to anyone.

5
★★★★★

Paula & her staff have been "family" to me & my 2 dogs over the past 15 years. They have not changed hands, they are still the most compassionate, caring, loving groomers I've ever been to. I even call Paula when I have a question that should be for my vet & she always has recommendations or answers for me. I love the Fire Plug & would recommend to anyone.

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Fire Plug is great! Wonderful grooming. Paula has so much compassion for animals that I feel 100% confident that my dogs are safe with her. In fact if I die before Jake does, guess who I'm leaving him to?

5
★★★★★

Fire Plug is great! Wonderful grooming. Paula has so much compassion for animals that I feel 100% confident that my dogs are safe with her. In fact if I die before Jake does, guess who I'm leaving him to?

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I just moved to Texas a few months ago, and I have a very active Wheaton Terrier. Reilly's last groomer was good, but not very loving, I was told that my dog was a bit tough to handle. He always came home with a nic here a cut there. Needless to say I was worried about finding a groomer here that both my dog and I liked. That's where Paula and the staff at the Fire Plug come in. Reilly has been there a few times and each time he comes back looking wonderful and I have received compliments on what a loving animal Reilly is. Paula treats Reilly with such kindness. I am so lucky to have found Fire Plug Groomer, when you love your animal so much it's nice to know that when you leave them there, you can trust that they will be treated with love and kindness. Cindy

5
★★★★★

I just moved to Texas a few months ago, and I have a very active Wheaton Terrier. Reilly's last groomer was good, but not very loving, I was told that my dog was a bit tough to handle. He always came home with a nic here a cut there. Needless to say I was worried about finding a groomer here that both my dog and I liked. That's where Paula and the staff at the Fire Plug come in. Reilly has been there a few times and each time he comes back looking wonderful and I have received compliments on what a loving animal Reilly is. Paula treats Reilly with such kindness. I am so lucky to have found Fire Plug Groomer, when you love your animal so much it's nice to know that when you leave them there, you can trust that they will be treated with love and kindness. Cindy

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Our dog previously had to be muzzled to have her nails clipped but at Fireplug they seem to understand her nervousness and they successfully clip her nails without a muzzle. Our dog loves going to the groomers and showing off how beautiful she is after her trip. Fireplug is the best!

5
★★★★★

Our dog previously had to be muzzled to have her nails clipped but at Fireplug they seem to understand her nervousness and they successfully clip her nails without a muzzle. Our dog loves going to the groomers and showing off how beautiful she is after her trip. Fireplug is the best!

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We have an older dog with arthritis... he was fine when we brought him in...when he left..he could not walk. his left hind leg was not working... sprained is what we think. We don't know what happened but we will never bring him back. they have always been nice to me and our dog but he hates going there.. its not worth putting an older dog through that experience. We thought the night he got hurt there was the end for him.. he could not get up to pee or eat..he was so uncomfortable. Its been days and he is still not totally himself. Don't bring an older dog there... its too much for them. the people that work there seem to just look at it as a "paycheck"... dogs in and dogs out without any tender care for an older dog with leg issues..

2
★★☆☆☆

We have an older dog with arthritis... he was fine when we brought him in...when he left..he could not walk. his left hind leg was not working... sprained is what we think. We don't know what happened but we will never bring him back. they have always been nice to me and our dog but he hates going there.. its not worth putting an older dog through that experience. We thought the night he got hurt there was the end for him.. he could not get up to pee or eat..he was so uncomfortable. Its been days and he is still not totally himself. Don't bring an older dog there... its too much for them. the people that work there seem to just look at it as a "paycheck"... dogs in and dogs out without any tender care for an older dog with leg issues..

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1 out of 2 people found this review helpful.

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I moved to Dallas just over a year ago and my vet suggested Fireplug. Paula is absolutely wonderful and my 12 year old, almost-blind baby, Cody, always looks wonderful after being groomed. I drive past three other grooming facilities to take Cody to Fireplug.
Cody is very afraid when he leaves our home because he can't see, but he calms down a bit him during the drive when I tell him that we're going to see Paula. As soon as we arrive, he stops shaking and Paula always talks to him and snuggles with him a bit before he goes into the grooming room.
Paula is also wonderful with the humans! She is very friendly and remembers everything about a family situation that you share with her.
Cody or any other dog I ever adopt will only go to Fireplug for baths or grooming.
Elaine

5
★★★★★

I moved to Dallas just over a year ago and my vet suggested Fireplug. Paula is absolutely wonderful and my 12 year old, almost-blind baby, Cody, always looks wonderful after being groomed. I drive past three other grooming facilities to take Cody to Fireplug.
Cody is very afraid when he leaves our home because he can't see, but he calms down a bit him during the drive when I tell him that we're going to see Paula. As soon as we arrive, he stops shaking and Paula always talks to him and snuggles with him a bit before he goes into the grooming room.
Paula is also wonderful with the humans! She is very friendly and remembers everything about a family situation that you share with her.
Cody or any other dog I ever adopt will only go to Fireplug for baths or grooming.
Elaine

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0 out of 1 people found this review helpful.

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We have been customers of Paula for several years, and will continue to be her customers until or if she retires. Our Border Collie escaped from an animal testing lab, is now ~14 yrs +. She does not like people very much, needless to say. The effort that Paula exerts to comfort and ease tinker's grooming is inspiring. Paula helped rescue our Collie when he escaped right after we rescued him from an animal shelter. Thank you for all your years of help, pets and encouragement Paula!!!

5
★★★★★

We have been customers of Paula for several years, and will continue to be her customers until or if she retires. Our Border Collie escaped from an animal testing lab, is now ~14 yrs +. She does not like people very much, needless to say. The effort that Paula exerts to comfort and ease tinker's grooming is inspiring. Paula helped rescue our Collie when he escaped right after we rescued him from an animal shelter. Thank you for all your years of help, pets and encouragement Paula!!!

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0 out of 1 people found this review helpful.

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Fire Plug is the best for pet grooming. Before I went to fire plug, my Rustydog was upset with me for leaving him. But he always seemed happy to be there. Paula is the best and treated him like the little prince he was. She made him look great, every time.

4
★★★★☆

Fire Plug is the best for pet grooming. Before I went to fire plug, my Rustydog was upset with me for leaving him. But he always seemed happy to be there. Paula is the best and treated him like the little prince he was. She made him look great, every time.

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0 out of 1 people found this review helpful.

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I've taken my Huskies there 5 times and each time they come out looking beautiful - it's always based on removing the undercoat that's shedding throughout our house.

The staff is very friendly, the price is right, and I've always walked away very satisfied. I highly encourage anyone to visit them.

5
★★★★★

I've taken my Huskies there 5 times and each time they come out looking beautiful - it's always based on removing the undercoat that's shedding throughout our house.

The staff is very friendly, the price is right, and I've always walked away very satisfied. I highly encourage anyone to visit them.

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I have been going to Paula for a number of years now with my Shelties and my Aussie. They love going to see her and they come out looking incredible. Paula always takes the time to greet them and find out what is going on in their lives. While there are other groomers far closer (I live in Plano), I have made the choice to take them to her because she puts so much love and energy into making them look gorgeous! I would recommend her to anyone. She also was kind of enough to take in my ailing Sheltie Cody last week and made him look fabulous for his last week with us. Thank you so much Paula, Cody will miss you!

4
★★★★☆

I have been going to Paula for a number of years now with my Shelties and my Aussie. They love going to see her and they come out looking incredible. Paula always takes the time to greet them and find out what is going on in their lives. While there are other groomers far closer (I live in Plano), I have made the choice to take them to her because she puts so much love and energy into making them look gorgeous! I would recommend her to anyone. She also was kind of enough to take in my ailing Sheltie Cody last week and made him look fabulous for his last week with us. Thank you so much Paula, Cody will miss you!

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0 out of 1 people found this review helpful.

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My furry babies (dogs) love this place. They are treated very well and always have the best dos. Would not trust any other place in town with my angles with fur. Paula is great with them and so is her entire team. They know my boys by name and love to see them. Would reccomend this place for anyone that loves the furry babies.

5
★★★★★

My furry babies (dogs) love this place. They are treated very well and always have the best dos. Would not trust any other place in town with my angles with fur. Paula is great with them and so is her entire team. They know my boys by name and love to see them. Would reccomend this place for anyone that loves the furry babies.

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0 out of 1 people found this review helpful.

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Paula treats our dogs like they are hers! She really cares and they look fantastic after they are groomed! She is the ONLY groomer we will use for our FIVE dogs!

5
★★★★★

Paula treats our dogs like they are hers! She really cares and they look fantastic after they are groomed! She is the ONLY groomer we will use for our FIVE dogs!

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0 out of 1 people found this review helpful.

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Ive been to Fire Plug grooming more than 5 times. Since I barely moved it's the only place i knew. when I would go there my dogs would come back with scratches in their ears or their backs from somebody who was holding them. They would be scared all the time to go there.Paula is very rude and constantly would treat me or my mom with a bad attitude all the time. Since I found a new grooming salon me and my dogs have been better off.I do not recommend anyone to go there unless you like bad service>!

1
★☆☆☆☆

Ive been to Fire Plug grooming more than 5 times. Since I barely moved it's the only place i knew. when I would go there my dogs would come back with scratches in their ears or their backs from somebody who was holding them. They would be scared all the time to go there.Paula is very rude and constantly would treat me or my mom with a bad attitude all the time. Since I found a new grooming salon me and my dogs have been better off.I do not recommend anyone to go there unless you like bad service>!

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1 out of 2 people found this review helpful.

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This shop comes highly reccommended by vets and customers. Paula is wonderful with the dogs and loves them like her own and the groomers are older and experienced with young and old dogs alike. I would never consider taking my family pet to anyone else. They are worth the trip as I come in from Longview !

5
★★★★★

This shop comes highly reccommended by vets and customers. Paula is wonderful with the dogs and loves them like her own and the groomers are older and experienced with young and old dogs alike. I would never consider taking my family pet to anyone else. They are worth the trip as I come in from Longview !

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0 out of 1 people found this review helpful.

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I have heard this place has been sold/changed hands and that might help it, but this is first grooming my puppy had and they shaved her neck so close they cut skin and she had to have stitches. They were not willing to accept responsibility as she was a puppy and wiggled. Excuse me!! That is what puppies do best and you would think they would be use to that. Never went back.

1
★☆☆☆☆

I have heard this place has been sold/changed hands and that might help it, but this is first grooming my puppy had and they shaved her neck so close they cut skin and she had to have stitches. They were not willing to accept responsibility as she was a puppy and wiggled. Excuse me!! That is what puppies do best and you would think they would be use to that. Never went back.

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2 out of 2 people found this review helpful.

 

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