Pampered Pets Grooming

★★☆☆☆

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Pets & Animals
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2.1 10
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It is just sad to have to say that, both, the service and the owner's attitude are awful.

They should not be in business. I feel fooled and deceived after paying $49 for an awful service. The hair cut that my dog had done was a slaughter. Then, I went back the very next day and the owner walked away on me. I requested to be reimbursed only for the hair cut and the owner walked away on me.
He got a horrible hair cut an 2 bruises on his belly. I just want to cry right now! It is not just about the money, I ask myself how did I allowed this to happened to my dog??!!!

1
★☆☆☆☆

It is just sad to have to say that, both, the service and the owner's attitude are awful.

They should not be in business. I feel fooled and deceived after paying $49 for an awful service. The hair cut that my dog had done was a slaughter. Then, I went back the very next day and the owner walked away on me. I requested to be reimbursed only for the hair cut and the owner walked away on me.
He got a horrible hair cut an 2 bruises on his belly. I just want to cry right now! It is not just about the money, I ask myself how did I allowed this to happened to my dog??!!!

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.

I have been a good customer and a friend of the owner for many years.I have nothing positive to say about her business. All the reviews that I have read can honestly say they are true to my knowledge. PLEASE KEEP SEARCHING. Business's nearby talk about her retiring and closing soon!

1
★☆☆☆☆

I have been a good customer and a friend of the owner for many years.I have nothing positive to say about her business. All the reviews that I have read can honestly say they are true to my knowledge. PLEASE KEEP SEARCHING. Business's nearby talk about her retiring and closing soon!

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this is an old place, and dirty and stinky is giving it too much credit. she has been grooming for toooo long and does not seem to enjoy her job. she has lost her love for animals and I have seen her hitting another customers dog with her fist when she did not hear me come in the store,it made me wonder how my dog was treated.. the store is never open when it is supposed to be. the quality of grooming is way below average. my dog has never had fleas but after our visit to here we had fleas.IF YOU LOVE YOUR DOG YOU DONT WANT TO BRING IT HERE!!!

1
★☆☆☆☆

this is an old place, and dirty and stinky is giving it too much credit. she has been grooming for toooo long and does not seem to enjoy her job. she has lost her love for animals and I have seen her hitting another customers dog with her fist when she did not hear me come in the store,it made me wonder how my dog was treated.. the store is never open when it is supposed to be. the quality of grooming is way below average. my dog has never had fleas but after our visit to here we had fleas.IF YOU LOVE YOUR DOG YOU DONT WANT TO BRING IT HERE!!!

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1 out of 1 people found this review helpful.

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If someone took out one of my dog's eyes with their grooming scissors I would be hysterical. How anyone can take their dog to a place who refused to take responsibility for their actions is beyond me. It's one thing to have an accident and, at least, take care of it financially, but to refuse to pay the bill for this kind of injury is unthinkable. NO STARS

1
★☆☆☆☆

If someone took out one of my dog's eyes with their grooming scissors I would be hysterical. How anyone can take their dog to a place who refused to take responsibility for their actions is beyond me. It's one thing to have an accident and, at least, take care of it financially, but to refuse to pay the bill for this kind of injury is unthinkable. NO STARS

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1 out of 1 people found this review helpful.

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BEWARE OF DOING BUSINESS WITH THIS ESTABLISHMENT. I was a faithful customer of Pampered Pets for years, until the day my dog's eye was poked out with a scissor. The owner called to say my dog was ready and didn't mention that there had been an accident. When I got there, I could see that the eye was bleeding internally. The owner assured me that it was nothing and that she had put some antibiotic ointment in it. She said there was no need to take her to the vet. I left and went immediately to my vet where I was told that there was very little pressure in the eye and they would have to do emergency surgery. My vet's office called the owner, and she insisted that unless I take my dog to a vet that she did business with, that was further away, she would not pay for the services. In this emergency situation, I chose to allow my vet to operate immediately. As it turns out, it was already too late and my dog lost her eye. The scissor had gone through the eye and detached it. The owner blamed the incident on my dog, and took no responsibility for what happened. The owner also refused to pay any of the almost $800, even after a letter from my attorney. I did not have the means to take her to court, so I ended up paying the bill myself. Use this establishment at your own risk!

1
★☆☆☆☆

BEWARE OF DOING BUSINESS WITH THIS ESTABLISHMENT. I was a faithful customer of Pampered Pets for years, until the day my dog's eye was poked out with a scissor. The owner called to say my dog was ready and didn't mention that there had been an accident. When I got there, I could see that the eye was bleeding internally. The owner assured me that it was nothing and that she had put some antibiotic ointment in it. She said there was no need to take her to the vet. I left and went immediately to my vet where I was told that there was very little pressure in the eye and they would have to do emergency surgery. My vet's office called the owner, and she insisted that unless I take my dog to a vet that she did business with, that was further away, she would not pay for the services. In this emergency situation, I chose to allow my vet to operate immediately. As it turns out, it was already too late and my dog lost her eye. The scissor had gone through the eye and detached it. The owner blamed the incident on my dog, and took no responsibility for what happened. The owner also refused to pay any of the almost $800, even after a letter from my attorney. I did not have the means to take her to court, so I ended up paying the bill myself. Use this establishment at your own risk!

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2 out of 2 people found this review helpful.

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I like this groomer. They are resonable on their prices and really care about the animals. It is an older shop, but remember you are not in Beverly Hills. If you expect some place like that, don't go to Garland. Right? But the quality of care and the price and the personal experiences I have had there, I will always take my dog here. They do not smoke (referring to another review writer) in the shop. I have also recommended my friends and family here. Again, this shop is not located in Beverly Hills, so if that is what you are looking for, go somewhere else.

5
★★★★★

I like this groomer. They are resonable on their prices and really care about the animals. It is an older shop, but remember you are not in Beverly Hills. If you expect some place like that, don't go to Garland. Right? But the quality of care and the price and the personal experiences I have had there, I will always take my dog here. They do not smoke (referring to another review writer) in the shop. I have also recommended my friends and family here. Again, this shop is not located in Beverly Hills, so if that is what you are looking for, go somewhere else.

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0 out of 2 people found this review helpful.

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I took my dog here a few times. The grooming she got was mostly consistent and satisfactory, but like another review says, the place is older and doesn't seem very clean. The main reason I stopped going there is that it was smoky smelling and I prefer not to leave my dog there with people smoking all day. I also got a vibe that it didn't feel like they treated her as warmly as I had hoped.

2
★★☆☆☆

I took my dog here a few times. The grooming she got was mostly consistent and satisfactory, but like another review says, the place is older and doesn't seem very clean. The main reason I stopped going there is that it was smoky smelling and I prefer not to leave my dog there with people smoking all day. I also got a vibe that it didn't feel like they treated her as warmly as I had hoped.

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1 out of 1 people found this review helpful.

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A lot of places have a negative attitude towards Chows, so I brought him here on a recommendation. My Chow is an older rescue who had never been to a groomer before. I was afraid that he would be terrorized but he was fine, and we have been back several times since. They don't keep him all day like other groomers I have been to in the past. I get tons of compliments on how nice he looks.

5
★★★★★

A lot of places have a negative attitude towards Chows, so I brought him here on a recommendation. My Chow is an older rescue who had never been to a groomer before. I was afraid that he would be terrorized but he was fine, and we have been back several times since. They don't keep him all day like other groomers I have been to in the past. I get tons of compliments on how nice he looks.

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0 out of 2 people found this review helpful.

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I do not recommend this dog grooming shop.It is a very old and dirty grooming salon. I asked for a simple long haircut for my dog and requested a certain groomer to groom my pet. When I picked up my dog the owner shaved all of its hair off. She told me that my dog was hard to trim so it was easier to shave the hair off than to groom my pet as I asked.The business has hours posted on the door, but the owner closes when she feels like it and will call your work and demand for you to pick your animal up because they are closing early for the day. OH and watch out for those hidden charges the owner likes to add on to your bill!

1
★☆☆☆☆

I do not recommend this dog grooming shop.It is a very old and dirty grooming salon. I asked for a simple long haircut for my dog and requested a certain groomer to groom my pet. When I picked up my dog the owner shaved all of its hair off. She told me that my dog was hard to trim so it was easier to shave the hair off than to groom my pet as I asked.The business has hours posted on the door, but the owner closes when she feels like it and will call your work and demand for you to pick your animal up because they are closing early for the day. OH and watch out for those hidden charges the owner likes to add on to your bill!

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1 out of 1 people found this review helpful.

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This place is near my house and I passed by it on occasion so I decided to try it. My dog is not too hairy which is great since I really don't want to spend much on grooming. This store has very friendly people and the place is nice and homey. I really enjoy how much the staff truly love the animals that come here. I found this place to be a few dollars more expensive than another place so I don't go to it anymore. But I think they do a better job of grooming than the place I go to now.

3
★★★☆☆

This place is near my house and I passed by it on occasion so I decided to try it. My dog is not too hairy which is great since I really don't want to spend much on grooming. This store has very friendly people and the place is nice and homey. I really enjoy how much the staff truly love the animals that come here. I found this place to be a few dollars more expensive than another place so I don't go to it anymore. But I think they do a better job of grooming than the place I go to now.

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0 out of 1 people found this review helpful.

 

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