Austin Lakes Hospital

★★☆☆☆
  • 1025 E 32nd St

    Austin, TX 78705

    Cross street: Austin Lakes is located in the Pavilion Building at St. Davids Medical Center

    Map & Directions
  • 512-544-5253

About Austin Lakes Hospital

Details
Hours
Open 7 Days

Community & Social Services

Community & Social Services
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which is something to remember in this case.

Austin Lakes is not as bad as the other reviews imply. I found the staff very receptive, polite, and likable. The facilities aren't great, though - there's no property to go out to, so you're inside 24 hours a day (something I don't think is very healthy for anybody, much less mental health patients). There is only one exercise bike, and it doesn't seem to turn on - you just have to sit on it, pedal, and hope that works for you.

The food is fine. It's better than Army food. I don't get what everyone is complaining about. It's a hospital, not a resort. You want resort care, be prepared to dish out a lot more money than anybody being served by Austin Lakes makes.

I didn't find group therapy useful, though it might be for people with less cognitive presence/self-awareness. It felt very targeted to people who have no idea what in the world is going on around them. I only saw the psychiatrist three times, for a total of about fifteen minutes over the course of my stay. This is understandable, as he is in charge of a lot of patients - however, I was surprised that there was not another licensed therapist available to provide individual counseling. I found Austin Lakes overall better than Laurel Ridge (in San Antonio), but Laurel Ridge did have individual therapy available once a day, more useful groups, and a place to stand outside. I think the thing that made me prefer Austin Lakes is just the staff, because at least they don't fight with each other in public like the Laurel Ridge staff did.

The only reason I ultimately wouldn't recommend Austin Lakes is because the staff (while really nice) doesn't seem to be focused on cleanliness and hygiene. When people pee on themselves, it's not cleaned up as quickly as it should be. Dried bodily fluids are left places, as well as poop-stained clothes/towels/etc. in the patient rooms. This may be a mental hospital and not a true "medical facility", but I don't think this disregard for hygiene is acceptable. I don't think it would take a lot of work to correct this problem. If the good-natured staff would pay just a little more attention to keeping things clean, a little work would go a long way.

3
★★★☆☆

which is something to remember in this case.

Austin Lakes is not as bad as the other reviews imply. I found the staff very receptive, polite, and likable. The facilities aren't great, though - there's no property to go out to, so you're inside 24 hours a day (something I don't think is very healthy for anybody, much less mental health patients). There is only one exercise bike, and it doesn't seem to turn on - you just have to sit on it, pedal, and hope that works for you.

The food is fine. It's better than Army food. I don't get what everyone is complaining about. It's a hospital, not a resort. You want resort care, be prepared to dish out a lot more money than anybody being served by Austin Lakes makes.

I didn't find group therapy useful, though it might be for people with less cognitive presence/self-awareness. It felt very targeted to people who have no idea what in the world is going on around them. I only saw the psychiatrist three times, for a total of about fifteen minutes over the course of my stay. This is understandable, as he is in charge of a lot of patients - however, I was surprised that there was not another licensed therapist available to provide individual counseling. I found Austin Lakes overall better than Laurel Ridge (in San Antonio), but Laurel Ridge did have individual therapy available once a day, more useful groups, and a place to stand outside. I think the thing that made me prefer Austin Lakes is just the staff, because at least they don't fight with each other in public like the Laurel Ridge staff did.

The only reason I ultimately wouldn't recommend Austin Lakes is because the staff (while really nice) doesn't seem to be focused on cleanliness and hygiene. When people pee on themselves, it's not cleaned up as quickly as it should be. Dried bodily fluids are left places, as well as poop-stained clothes/towels/etc. in the patient rooms. This may be a mental hospital and not a true "medical facility", but I don't think this disregard for hygiene is acceptable. I don't think it would take a lot of work to correct this problem. If the good-natured staff would pay just a little more attention to keeping things clean, a little work would go a long way.

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I was 'tricked' int staying. Upon a scary experience in waiting room, and it being late in the evening, I voluntarily admitted, saying I would stay overnight. My husband said that he'd find me a place in San Antonio. Bottom line, they altered my voluntary to 'apprehended' So I couldn't transfer. Bad experience inside- too. Try San Antonio unless in crisis

1
★☆☆☆☆

I was 'tricked' int staying. Upon a scary experience in waiting room, and it being late in the evening, I voluntarily admitted, saying I would stay overnight. My husband said that he'd find me a place in San Antonio. Bottom line, they altered my voluntary to 'apprehended' So I couldn't transfer. Bad experience inside- too. Try San Antonio unless in crisis

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My Psychlogist and I talk with them on go in, before I returned home i had an email telling me to come in now! They would not wait for my friend to arive, accually the had amitted me hours before I ever saw a Dr. Then the very selfrightist Dr changed my dianous(have have and been tested for) to one that she would not need to deal with me at all. There are two nurse you must absolutly wath out for, Ron is the worst. They do not allow for any air, they are very focased on pills. But the do follow their shedual, something seten is unable to do.

1
★☆☆☆☆

My Psychlogist and I talk with them on go in, before I returned home i had an email telling me to come in now! They would not wait for my friend to arive, accually the had amitted me hours before I ever saw a Dr. Then the very selfrightist Dr changed my dianous(have have and been tested for) to one that she would not need to deal with me at all. There are two nurse you must absolutly wath out for, Ron is the worst. They do not allow for any air, they are very focased on pills. But the do follow their shedual, something seten is unable to do.

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The Staff is not very approchable, more about paperwork than the clients. Lots of elderly that have intensive care so nothing for those who are there for drpression, bipolar or other such problems. No excersise, few groups. Have a

3
★★★★★

The Staff is not very approchable, more about paperwork than the clients. Lots of elderly that have intensive care so nothing for those who are there for drpression, bipolar or other such problems. No excersise, few groups. Have a

Pros: Food is fair, good veggies, techs are better than the RN's

Cons: Very few groups, no one on ones, rely on medications.

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The only way this hospital stays in business is because there are so few mental health facilities in the Austin area. Whoever runs this place should be fired.

1
★☆☆☆☆

The only way this hospital stays in business is because there are so few mental health facilities in the Austin area. Whoever runs this place should be fired.

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Spend your money on a Real facility. This is not a mental hospital, but more of a locked arena with people scratching at the doors to get out. Rude staff, the Weekend staff has no regard for your health. You are treated as a criminal, in my opinion.

Limited food, hours late, bad food and no individual counseling.

1
★☆☆☆☆

Spend your money on a Real facility. This is not a mental hospital, but more of a locked arena with people scratching at the doors to get out. Rude staff, the Weekend staff has no regard for your health. You are treated as a criminal, in my opinion.

Limited food, hours late, bad food and no individual counseling.

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0 out of 1 people found this review helpful.

 

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