Uncle Wok

★★★☆☆
  • 8440 Abrams Rd

    Dallas, TX 75243

    Map & Directions
  • 214-343-6670

About Uncle Wok

Hours
Daily 10:30am-10pm

Food

Food
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3.0 2
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OK so as I was searching for the number to Uncle Wok, which I HAD memorized, but I was second guessing myself...I did a search online and was sad to see that this place had a BAD review. I completely understand if these folks had a bad experience, but I was not clear if it was their first time eating there or NOT.
If it was their FIRST time, I would say that was really unfortunate for the customers AND for Uncle Wok..
BUT BELIVE ME..
I would encourage ANYONE, including the people that had the bad experience, TO TRY THEM AGAIN..
SWEAR in the 3-4 years that I have lived in the area of Walnut Hill and Greenville Ave., that I HAVE NEVER had a problem or order that was wrong..
NOW sometimes, when you talk to the staff, depending on WHO is answering the phone, there is sometimes a LANGUAGE BARRIER..SO I could see that someone may have gotten an innappropriate laugh MAYBE through lack of understanding.. Why do I say this? Well, beacuse I called today and said something to the older gentleman with the HEAVY ASIAN accent that I was going to write this review and he LAUGHED and then said in a VERY HURRIED tone.."Can I take order" ...Didnt acknowledge what I said or anything else I asked outside of ordering..
NOT BECAUSE he was rude, but because he didnt understand what I said..

There are other people that answer the phone that are knowledgable, friendly, courteous and they speak English fluently
Their food is GREAT ( not greasy, very tasty sauces, juicy meats). The service is fast. Delivery guy always has a smile...
Prices are very reasonable and YOU GET A TON OF FOOD...( Leftovers)
Packaged neatly in reusable containers

I say try their chicken ( chicken fried rice ( love all the egg, veggies), cashew chicken( PLENTY OF CASHEW AND LEAN CHICKEN), sweet and sour chicken) or beef dishes ( beef and broccolli- yum their ginger sauce is TO DIE FOR) ( all white meat- LEAN)
Everyone that has eaten Uncle Woks in my home says it is GREAT!! I second that!!

2
★★★★★

OK so as I was searching for the number to Uncle Wok, which I HAD memorized, but I was second guessing myself...I did a search online and was sad to see that this place had a BAD review. I completely understand if these folks had a bad experience, but I was not clear if it was their first time eating there or NOT.
If it was their FIRST time, I would say that was really unfortunate for the customers AND for Uncle Wok..
BUT BELIVE ME..
I would encourage ANYONE, including the people that had the bad experience, TO TRY THEM AGAIN..
SWEAR in the 3-4 years that I have lived in the area of Walnut Hill and Greenville Ave., that I HAVE NEVER had a problem or order that was wrong..
NOW sometimes, when you talk to the staff, depending on WHO is answering the phone, there is sometimes a LANGUAGE BARRIER..SO I could see that someone may have gotten an innappropriate laugh MAYBE through lack of understanding.. Why do I say this? Well, beacuse I called today and said something to the older gentleman with the HEAVY ASIAN accent that I was going to write this review and he LAUGHED and then said in a VERY HURRIED tone.."Can I take order" ...Didnt acknowledge what I said or anything else I asked outside of ordering..
NOT BECAUSE he was rude, but because he didnt understand what I said..

There are other people that answer the phone that are knowledgable, friendly, courteous and they speak English fluently
Their food is GREAT ( not greasy, very tasty sauces, juicy meats). The service is fast. Delivery guy always has a smile...
Prices are very reasonable and YOU GET A TON OF FOOD...( Leftovers)
Packaged neatly in reusable containers

I say try their chicken ( chicken fried rice ( love all the egg, veggies), cashew chicken( PLENTY OF CASHEW AND LEAN CHICKEN), sweet and sour chicken) or beef dishes ( beef and broccolli- yum their ginger sauce is TO DIE FOR) ( all white meat- LEAN)
Everyone that has eaten Uncle Woks in my home says it is GREAT!! I second that!!

Pros: FRESH, Friendly,,FAST DELIVERY, YUMMY FOOD,Time, Menu, Prices, LOTS OF FOOD for little money, IVE NEVER HAD A PROBLEM

Cons: Sometimes the language barrier....

.

Be careful when you chew. We found a RUSTY NAIL in our Sesame Chicken. Also be careful when calling for a refund, they may not show any care for your health and any respect. They laughed at us.

0
★☆☆☆☆

Be careful when you chew. We found a RUSTY NAIL in our Sesame Chicken. Also be careful when calling for a refund, they may not show any care for your health and any respect. They laughed at us.

 

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