Custom Cleaners

★☆☆☆☆
  • 2446 Bissonnet St

    Houston, TX 77005

    Map & Directions
  • 713-529-2990

About Custom Cleaners

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Will shrink your clothes, and will not honor and replacement. I had been going here for a while since it was so convenient, and probably spent $150/Month. But after quite a few shirts shrinking to the point of not being wearable I confronted the owner on a shirt that had literally been worn once. Brand new Tommy Bahama $100 shirt. I requested that it be dry cleaned and got a shirt back that a child couldn't wear. His response to me on how this happened was the fabric in the shirt was inferior and suggested I return the shirt to where I bought it. When confronted with three other shirts that had been shrunk he still claimed they all had "fabric" problems. Come on!!! I gave him one opportunity to resolved the issue, which he did not take, and have not been back since. If you like your clothes, don't bring them here!!!

0
★☆☆☆☆

Will shrink your clothes, and will not honor and replacement. I had been going here for a while since it was so convenient, and probably spent $150/Month. But after quite a few shirts shrinking to the point of not being wearable I confronted the owner on a shirt that had literally been worn once. Brand new Tommy Bahama $100 shirt. I requested that it be dry cleaned and got a shirt back that a child couldn't wear. His response to me on how this happened was the fabric in the shirt was inferior and suggested I return the shirt to where I bought it. When confronted with three other shirts that had been shrunk he still claimed they all had "fabric" problems. Come on!!! I gave him one opportunity to resolved the issue, which he did not take, and have not been back since. If you like your clothes, don't bring them here!!!

Pros: None

Cons: Horrible Service. Unfriendly staff/owner. Ruins your clothes. Dishonorable.

 

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