Discount Electronics - North Austin

★★★★☆
Custom built used laptops computers with a one year warranty.
  • 1011 West Anderson Lane

    Austin, TX 78757

    Map & Directions
  • 512-983-9989

4.4 35
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.

They h.ave the stuff, just not the customer in mind. After explaining my situation on the phone and in the store, the store employees, recommended their solution. Two items costing $70 plus. At home the solution didn't work. Sorry.

3
★★★★★

They h.ave the stuff, just not the customer in mind. After explaining my situation on the phone and in the store, the store employees, recommended their solution. Two items costing $70 plus. At home the solution didn't work. Sorry.

.

I wanted to purchase a desktop for a very specific task and being that i don't want to spend a lot i went to this store to get a used machine. the prices were comparable but nothing too astounding; i spoke with several staff members who were all trying to be helpful but rather came across as arrogant and bothersome. I was very clear what i expected from the machine as i payed for it and explained that it needed to outperform the laptop it was replacing. when i got it home the machine was missing 17 drivers (an major inconvenience to someone not familiar with computers, but to me a 30 minute delay) after finally getting it into running condition it failed to outperform the laptop to my disappointment. i had spent over $200 on it so far so i went back and dropped nearly another $100 to get a yet-better machine. When that also failed to outdo a laptop with 1/2 it's specs i returned that same day (after 4 hours of resolving drivers and trying to make it perform to spec) expecting to find them reasonable. i was mistaken. The manager informed me that "We are too big to do refunds, that's the sort of stuff you get at a mom and pop place"... this arrogance was mind blowing to say the least...I tried to meet him half-way and suggested he gives my half the cash back and i'll gladly take the other $150 has store credit so that i could still spend a fair amount there and make the transaction worth his time. The answer was a resounding "no"... I then had a chance to become familiar with their inventory as i now had $300 in store credit for a store i no longer wanted to shop at. To compare a few of the things noticed; There are 2 types of Raspberry pi (mini computers) one with 256Mb RAM and one with 512; the 512 is double the 256 in all regards and goes for around $35-39 anywhere online (eBay, amazon) and radio shack has a "kit" including about $85 in accessories for just under $120... this store ONLY had the 256 version and were asking $79 for it with NO ACCESSORIES. everything they have that's not an actual computer or package is massively over priced and among the $300 in merchandise i left with; i have found fault with nearly all of it. To blow off that money i needed at least one large item so i selected a $180 desktop that to my dismay does not even have a DVD burner, the operating system they loaded it with was filled (literally consuming 40% of the processor with background processes) with bloatware (my new programming is consuming less then %1 to handle background), of the three desktop not one of them had it's drivers installed, the "tid-bit" items i bought were all priced about about double fair market price considering that most of the inventory is clearly factory returns, re-manufactured, or (in the case of the full computers) returned after a several-year long lease to various companies. In short; never have i been so compelled to warn others of a shifty business but at this point i feel it would be wrong of me not to... if you need used electronics there are several other places to take your business; places that aren't "too big to give refunds" when they have sold you a machine unable to perform. It's already a used machine and they did not even put in the labor to program it correctly; not like me owning it for a few disappointing hours hurt it's value any.

1
★☆☆☆☆

I wanted to purchase a desktop for a very specific task and being that i don't want to spend a lot i went to this store to get a used machine. the prices were comparable but nothing too astounding; i spoke with several staff members who were all trying to be helpful but rather came across as arrogant and bothersome. I was very clear what i expected from the machine as i payed for it and explained that it needed to outperform the laptop it was replacing. when i got it home the machine was missing 17 drivers (an major inconvenience to someone not familiar with computers, but to me a 30 minute delay) after finally getting it into running condition it failed to outperform the laptop to my disappointment. i had spent over $200 on it so far so i went back and dropped nearly another $100 to get a yet-better machine. When that also failed to outdo a laptop with 1/2 it's specs i returned that same day (after 4 hours of resolving drivers and trying to make it perform to spec) expecting to find them reasonable. i was mistaken. The manager informed me that "We are too big to do refunds, that's the sort of stuff you get at a mom and pop place"... this arrogance was mind blowing to say the least...I tried to meet him half-way and suggested he gives my half the cash back and i'll gladly take the other $150 has store credit so that i could still spend a fair amount there and make the transaction worth his time. The answer was a resounding "no"... I then had a chance to become familiar with their inventory as i now had $300 in store credit for a store i no longer wanted to shop at. To compare a few of the things noticed; There are 2 types of Raspberry pi (mini computers) one with 256Mb RAM and one with 512; the 512 is double the 256 in all regards and goes for around $35-39 anywhere online (eBay, amazon) and radio shack has a "kit" including about $85 in accessories for just under $120... this store ONLY had the 256 version and were asking $79 for it with NO ACCESSORIES. everything they have that's not an actual computer or package is massively over priced and among the $300 in merchandise i left with; i have found fault with nearly all of it. To blow off that money i needed at least one large item so i selected a $180 desktop that to my dismay does not even have a DVD burner, the operating system they loaded it with was filled (literally consuming 40% of the processor with background processes) with bloatware (my new programming is consuming less then %1 to handle background), of the three desktop not one of them had it's drivers installed, the "tid-bit" items i bought were all priced about about double fair market price considering that most of the inventory is clearly factory returns, re-manufactured, or (in the case of the full computers) returned after a several-year long lease to various companies. In short; never have i been so compelled to warn others of a shifty business but at this point i feel it would be wrong of me not to... if you need used electronics there are several other places to take your business; places that aren't "too big to give refunds" when they have sold you a machine unable to perform. It's already a used machine and they did not even put in the labor to program it correctly; not like me owning it for a few disappointing hours hurt it's value any.

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.

I wanted to purchase a desktop for a very specific task and being that i don't want to spend a lot i went to this store to get a used machine. the prices were comparable but nothing too astounding; i spoke with several staff members who

3
★★★★★

I wanted to purchase a desktop for a very specific task and being that i don't want to spend a lot i went to this store to get a used machine. the prices were comparable but nothing too astounding; i spoke with several staff members who

.

I ordered from their online store @ DiscountElectronics.com. and received a part that did not fit my computer.
Buyer Beware: NO REFUNDS! They will only give you store credit, minus postage + 15% restocking fee.
Not the best of business, in my opinion.

2
★★☆☆☆

I ordered from their online store @ DiscountElectronics.com. and received a part that did not fit my computer.
Buyer Beware: NO REFUNDS! They will only give you store credit, minus postage + 15% restocking fee.
Not the best of business, in my opinion.

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1 out of 1 people found this review helpful.

.

Thirdshopping online store offer best electronics including laptop batteries,car electronics and consumer electronics. Best prices, fast shipping and top-rated customer service.

3
★★★☆☆

Thirdshopping online store offer best electronics including laptop batteries,car electronics and consumer electronics. Best prices, fast shipping and top-rated customer service.

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.

I ordered a keyboard for my laptop on a Thursday and had it on the following Saturday. This is a top notch company that provides excellent descriptions for their products, ultra-fast delivery, and great customer service.

5
★★★★★

I ordered a keyboard for my laptop on a Thursday and had it on the following Saturday. This is a top notch company that provides excellent descriptions for their products, ultra-fast delivery, and great customer service.

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.

I ordered a keyboard for my laptop on a Thursday and had it on the following Saturday. This is a top notch company that provides excellent descriptions for their products, ultra-fast delivery, and great customer service.

3
★★★★★

I ordered a keyboard for my laptop on a Thursday and had it on the following Saturday. This is a top notch company that provides excellent descriptions for their products, ultra-fast delivery, and great customer service.

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If you don't get a warranty of some kind and diligently check your cords and battery and continually check your hard drive for faulty issues, you could be getting someone's reject -- which is the nature of buying something used.\r
\r
Do

3
★★★★★

If you don't get a warranty of some kind and diligently check your cords and battery and continually check your hard drive for faulty issues, you could be getting someone's reject -- which is the nature of buying something used.\r
\r
Do

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Very responsive company. When I needed a copy of an invoice from a previous purchase, they emailed it to me in less than 24 hours

5
★★★★★

Very responsive company. When I needed a copy of an invoice from a previous purchase, they emailed it to me in less than 24 hours

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0 out of 1 people found this review helpful.

.

Laptop was running slow, like it had a virus. Brought it to Anderson Rd location - tech worked on it for 1.5 hours at no charge. No virus, but disabled Office Plug-Ins in Norton/Options/AntiVirus/Miscellaneous, repaired Microsoft Office,

3
★★★★★

Laptop was running slow, like it had a virus. Brought it to Anderson Rd location - tech worked on it for 1.5 hours at no charge. No virus, but disabled Office Plug-Ins in Norton/Options/AntiVirus/Miscellaneous, repaired Microsoft Office,

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Went to Round Rock store for memory. Bought an upgrade. Take it home and it doesn't work. Go back. I wanted matched speed and type. They said it makes no difference. Home again and system crashes with new memory. Back again and they

3
★★★★★

Went to Round Rock store for memory. Bought an upgrade. Take it home and it doesn't work. Go back. I wanted matched speed and type. They said it makes no difference. Home again and system crashes with new memory. Back again and they

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I've been dealing with Discount Electronics for a while now and to date, I've not had any negative issues. My orders are received and processed in a timely manner which makes me happy and my Customers even happier! Whenever there is an issue it is resolved immediately - this past week I had an item missing and Katie responded quickly and got another part shipped out the same day. I will continue to use them as one of my go-to Vendors.

5
★★★★★

I've been dealing with Discount Electronics for a while now and to date, I've not had any negative issues. My orders are received and processed in a timely manner which makes me happy and my Customers even happier! Whenever there is an issue it is resolved immediately - this past week I had an item missing and Katie responded quickly and got another part shipped out the same day. I will continue to use them as one of my go-to Vendors.

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1 out of 1 people found this review helpful.

.

I had 2 laptops in which I thought the DC jack(i think that's what it's called) might be loose, because I had just gotten new chargers and then they died so I brought them in. The lady at the front was friendly, but said that to fix the problem is $100 or so and to check it is $50 down. I signed something which I just glanced over and didn't see the non-refundable part of it. Then I came back a couple days later and they said that the DC jack was not the problem and I just needed a new charger.
There was a different lady, Michelle who just double checked with a new charger and I asked if I could get a refund. At first the answer was no, because the paper said non-refundable. She later personally called me to let me know she had talked to her manager Matt to let me get a refund. When I went back they explained that it was just a mis-communication and it should have been an easy fix.
I'm happy with how Michelle personally called me. That's customer service, but it always helps to research your problem and read all the paperwork. lol

2
★★★★☆

I had 2 laptops in which I thought the DC jack(i think that's what it's called) might be loose, because I had just gotten new chargers and then they died so I brought them in. The lady at the front was friendly, but said that to fix the problem is $100 or so and to check it is $50 down. I signed something which I just glanced over and didn't see the non-refundable part of it. Then I came back a couple days later and they said that the DC jack was not the problem and I just needed a new charger.
There was a different lady, Michelle who just double checked with a new charger and I asked if I could get a refund. At first the answer was no, because the paper said non-refundable. She later personally called me to let me know she had talked to her manager Matt to let me get a refund. When I went back they explained that it was just a mis-communication and it should have been an easy fix.
I'm happy with how Michelle personally called me. That's customer service, but it always helps to research your problem and read all the paperwork. lol

.

Thank you, Discount Electronics, for making my PC practically new again! Special thanks to Katie, my customer service representative, for making my first purchase with Discount Electronics such a pleasant experience!

2
★★★★★

Thank you, Discount Electronics, for making my PC practically new again! Special thanks to Katie, my customer service representative, for making my first purchase with Discount Electronics such a pleasant experience!

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My customer service experience was excellent. The representative was quick to respond, pleasant, helpful, and provided links to some very useful videos. I'm a new customer and will be sure to use Discount Electronics again.

5
★★★★★

My customer service experience was excellent. The representative was quick to respond, pleasant, helpful, and provided links to some very useful videos. I'm a new customer and will be sure to use Discount Electronics again.

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1 out of 1 people found this review helpful.

.

I discovered these particular store through the internet. I heard people in my community talking about the store which is a lot more NEGATIVE than a POSITIVE one. But I decided to go anyway with my HP laptop with a common problem,(hinges,that attached the cover to the base). I know my son ca fixed the problem but I realized he's so busy between his work and family so I decided to take it over to Discount Electronics. I came and explain to a repair technician what the problem is;showed to him in a separate containers the rest of the parts,like screws,broken hinges,which my son
already started to work on. Make a DEPOSIT charged to my credit card in the amount of $53.04. Between 12-16-2010 and 01-11-2011 nothing was done to my laptop.They only call you once; and if you missed that call you're stuck. The first call, they said ;they need my approval to order parts and they always mentioned the $99.00 something that they are going to charge excluding the price of whatever parts they need to order.A woman, who's on the other line seems not really interested on explaining things to a customer.Whatever the Tech told her between parts to order and charges,period and hung-up the phone. The whole situations came back to me about what people were talking about these stores,they give you a run around, in other words,these people build their business without knowing the business at all. Just to inform these people from this particular store, my son 's an ELECTRONIC WIZARD ! I will never recommend anybody to go to this store,NEVER !!!!!!!

0
★☆☆☆☆

I discovered these particular store through the internet. I heard people in my community talking about the store which is a lot more NEGATIVE than a POSITIVE one. But I decided to go anyway with my HP laptop with a common problem,(hinges,that attached the cover to the base). I know my son ca fixed the problem but I realized he's so busy between his work and family so I decided to take it over to Discount Electronics. I came and explain to a repair technician what the problem is;showed to him in a separate containers the rest of the parts,like screws,broken hinges,which my son
already started to work on. Make a DEPOSIT charged to my credit card in the amount of $53.04. Between 12-16-2010 and 01-11-2011 nothing was done to my laptop.They only call you once; and if you missed that call you're stuck. The first call, they said ;they need my approval to order parts and they always mentioned the $99.00 something that they are going to charge excluding the price of whatever parts they need to order.A woman, who's on the other line seems not really interested on explaining things to a customer.Whatever the Tech told her between parts to order and charges,period and hung-up the phone. The whole situations came back to me about what people were talking about these stores,they give you a run around, in other words,these people build their business without knowing the business at all. Just to inform these people from this particular store, my son 's an ELECTRONIC WIZARD ! I will never recommend anybody to go to this store,NEVER !!!!!!!

.

Thanks very much guys. Especially your shipping department. You saved my #$$. Dell wanted three times as much for this power plug and couldn't even get it to my hotel in time.

Gracias por Todo

5
★★★★★

Thanks very much guys. Especially your shipping department. You saved my #$$. Dell wanted three times as much for this power plug and couldn't even get it to my hotel in time.

Gracias por Todo

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1 out of 1 people found this review helpful.

.

I have been very pleased with Discount Electronics. They were very helpful especially Zoe. I ordered a Dell Tower that was delivered and I was not happy with it because it was not compatible with my printer. I sent it back and received a credit. I re-ordered another computer with the credit. It was very easy to do. When I returned the old computer I sent it back with the installation disc for the printer. Zoe told me that she would send it back to me with the new computer. I thought this was wonderful. If I need a new computer in the future, I will definately contact Discount Electronics.

5
★★★★★

I have been very pleased with Discount Electronics. They were very helpful especially Zoe. I ordered a Dell Tower that was delivered and I was not happy with it because it was not compatible with my printer. I sent it back and received a credit. I re-ordered another computer with the credit. It was very easy to do. When I returned the old computer I sent it back with the installation disc for the printer. Zoe told me that she would send it back to me with the new computer. I thought this was wonderful. If I need a new computer in the future, I will definately contact Discount Electronics.

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1 out of 1 people found this review helpful.

.

Ok. I love these guys. Perhaps my review is biased since they have helped me out more times than I can count but these people have the best prices, best customer service and the coolest store I have ever experienced.

5
★★★★★

Ok. I love these guys. Perhaps my review is biased since they have helped me out more times than I can count but these people have the best prices, best customer service and the coolest store I have ever experienced.

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1 out of 1 people found this review helpful.

.

I hationsd 2 good experiences! Our first with Mike A at the South Austin store who spent 2 hours(I'm sure) with my husband and I choosing 800.00 of things.Very helpful and patient during our learning/shopping process, encouraged us to call with questions. When he was not in, I called and spoke with Tammy@ N Austin who was kind and patient,talked me through my frustrations with my new equipment and solved the problems at hand.Both are to be given big fat gold stars for excellent customer service! So many people are quick to complain, but I believe when people do their jobs well they should be recognized. Thanks, Bobbie.

5
★★★★★

I hationsd 2 good experiences! Our first with Mike A at the South Austin store who spent 2 hours(I'm sure) with my husband and I choosing 800.00 of things.Very helpful and patient during our learning/shopping process, encouraged us to call with questions. When he was not in, I called and spoke with Tammy@ N Austin who was kind and patient,talked me through my frustrations with my new equipment and solved the problems at hand.Both are to be given big fat gold stars for excellent customer service! So many people are quick to complain, but I believe when people do their jobs well they should be recognized. Thanks, Bobbie.

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1 out of 2 people found this review helpful.

.

Great place to shop! They have made me some of the best deals I've ever gotten on electronics! They know their stuff!

5
★★★★★

Great place to shop! They have made me some of the best deals I've ever gotten on electronics! They know their stuff!

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1 out of 1 people found this review helpful.

.

I have to admit that I didn't actually expect them to have laptops for $199 like they advertised. But they did. And it wasn't a netbook either. I still can't believe I got a full fledged Dell notebook for less than $200. The store was a little crowded but it was worth it.

5
★★★★★

I have to admit that I didn't actually expect them to have laptops for $199 like they advertised. But they did. And it wasn't a netbook either. I still can't believe I got a full fledged Dell notebook for less than $200. The store was a little crowded but it was worth it.

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1 out of 1 people found this review helpful.

.

Had a good experience shopping there 2 weeks back, went in looking for a replacement ink cartridge for a printer I bought there in January but they didn't carry any.

But the sales guy.. I can't remember his name but he looked very military, any case he was helpful... and was able to find me a place not too far that did ink refills. I didn't know I could do that.. and for half the price.. after-wards I asked some questions which I'm sure I sounded stupid, but he didn't make me feel like that.. and because of that, I ended up buying a new tower to replace my old Packard bell.
I love the artwork in this store as well... but the customer service was in my book excellent.

2
★★★★★

Had a good experience shopping there 2 weeks back, went in looking for a replacement ink cartridge for a printer I bought there in January but they didn't carry any.

But the sales guy.. I can't remember his name but he looked very military, any case he was helpful... and was able to find me a place not too far that did ink refills. I didn't know I could do that.. and for half the price.. after-wards I asked some questions which I'm sure I sounded stupid, but he didn't make me feel like that.. and because of that, I ended up buying a new tower to replace my old Packard bell.
I love the artwork in this store as well... but the customer service was in my book excellent.

Pros: Comfortable atmosphere and music

Cons: Did'nt have the ink I needed for my printer.

.

I was looking for a system for my daughter but most of the computers there were not the Newer Intel processors I wanted. But my salesperson EJ was very helpful, was able to find me a newer system in the back and even tho I was only going to get the box, he convinced me to get a Dell package with a flat panel monitor and now my wife is happy cause she gets a new screen out of it.
Great prices on some other stuff like photo paper and some speakers.. overall I had a good time shopping there.

2
★★★★☆

I was looking for a system for my daughter but most of the computers there were not the Newer Intel processors I wanted. But my salesperson EJ was very helpful, was able to find me a newer system in the back and even tho I was only going to get the box, he convinced me to get a Dell package with a flat panel monitor and now my wife is happy cause she gets a new screen out of it.
Great prices on some other stuff like photo paper and some speakers.. overall I had a good time shopping there.

Pros: Very helpful employees that are eager to please

Cons: Most of the Dell pcs I saw there were kinda old

.

Why would a sales person every need to talk down to you? This is the question I asked myself as I left Mr. notebook. The answer is insecurity of course. They are not sure about their products or knowledge. I'm knowlegable enough about computers to get my jobs done. So when Dude kept trying to slip terms like dropping names, I began to get suspisious and quite. He took it as if he won my respect with his word usage and contunued to dig his hole. He didn't stop untill he tried to feed me some flat out BS about Apple computers and I said. "Dude, what are you really tring to do right now?" He knew he was caught. Agressive mud slinging is no way to sell anything, much less computers. Folks are wary enough about purchasing the mystical, magic box that has become so important to our sucsess. This is why I was so happy to find Discount electronics. Matt Gustafsm didn't try to make me believe he was all knowing and all powerful. He was just a normal dude trying his best to make sure I was matched with the right laptop for the right price. He didn't try to make me feel insecure- just the oppisite in fact. He took his time and showed me the differences plainly on the computers in question. At one time durring this experience I was leaning towards the more expensive computer. He was not worried about his commision. He was worried about my needs. This makes me pledge my alliegence to his store. This was not the first time I had a pleasent experience at Discount Electronics, so it makes me think the management or the owners' heart is in the right place. Dudes are cool. I am powerfully, thankful for them and will only shop there for all my electronic needs from now on. G~d Bless DE!

2
★★★★★

Why would a sales person every need to talk down to you? This is the question I asked myself as I left Mr. notebook. The answer is insecurity of course. They are not sure about their products or knowledge. I'm knowlegable enough about computers to get my jobs done. So when Dude kept trying to slip terms like dropping names, I began to get suspisious and quite. He took it as if he won my respect with his word usage and contunued to dig his hole. He didn't stop untill he tried to feed me some flat out BS about Apple computers and I said. "Dude, what are you really tring to do right now?" He knew he was caught. Agressive mud slinging is no way to sell anything, much less computers. Folks are wary enough about purchasing the mystical, magic box that has become so important to our sucsess. This is why I was so happy to find Discount electronics. Matt Gustafsm didn't try to make me believe he was all knowing and all powerful. He was just a normal dude trying his best to make sure I was matched with the right laptop for the right price. He didn't try to make me feel insecure- just the oppisite in fact. He took his time and showed me the differences plainly on the computers in question. At one time durring this experience I was leaning towards the more expensive computer. He was not worried about his commision. He was worried about my needs. This makes me pledge my alliegence to his store. This was not the first time I had a pleasent experience at Discount Electronics, so it makes me think the management or the owners' heart is in the right place. Dudes are cool. I am powerfully, thankful for them and will only shop there for all my electronic needs from now on. G~d Bless DE!

Pros: Helpfull with out a condesending attitude

Cons: Mr Notebook

.

I WAS A FIRST TIME BUYER; HAD MANY QUESTIONS,WAS VERY NERVOUS SINCE I HAD NO CLUES ABOUT COMPUTERS,HAD LOTS OF NEEDS AND CARLOS HELPED WITH EVERY LITTLE DETAIL,WE HAVE NOW OUR COMPUTER SYSTEM AND WE HAVE RETURN TO THIS PLACE 2 MORE TIMES SINCE THEN, AND HAVE RECEIVED THE BEST CUSTOMER SERVICE AS THE FIRST TIME .WE WISH EVERYBODY IN THE RETAIL /BUSSINESS WERE AS PROFESSIONAL AND AS FRIENDLY AS CARLOS IS; TO MY WIFE AND ME THIS IS SOMETHING TO BE SHARED WITH OTHERS .

2
★★★★★

I WAS A FIRST TIME BUYER; HAD MANY QUESTIONS,WAS VERY NERVOUS SINCE I HAD NO CLUES ABOUT COMPUTERS,HAD LOTS OF NEEDS AND CARLOS HELPED WITH EVERY LITTLE DETAIL,WE HAVE NOW OUR COMPUTER SYSTEM AND WE HAVE RETURN TO THIS PLACE 2 MORE TIMES SINCE THEN, AND HAVE RECEIVED THE BEST CUSTOMER SERVICE AS THE FIRST TIME .WE WISH EVERYBODY IN THE RETAIL /BUSSINESS WERE AS PROFESSIONAL AND AS FRIENDLY AS CARLOS IS; TO MY WIFE AND ME THIS IS SOMETHING TO BE SHARED WITH OTHERS .

Pros: EVERY THING YOU NEED IN 1 PLACE

Cons: PRODUCT,SERVICE,AND GOOD PRICE

.

Mi comentario es que fui atendido muy bien en la tienda de Discount Electronics del 1011 w Anderson Ln por Carlos el pudo responder satisfactoriamente a todas mis preguntas sobre el producto que fui a comprar y pudo acesorarme tecnicamente con respecto a mi computadora personal , no dudaria en recomendar a alguien en la tienda y la atencion de Carlos

2
★★★★☆

Mi comentario es que fui atendido muy bien en la tienda de Discount Electronics del 1011 w Anderson Ln por Carlos el pudo responder satisfactoriamente a todas mis preguntas sobre el producto que fui a comprar y pudo acesorarme tecnicamente con respecto a mi computadora personal , no dudaria en recomendar a alguien en la tienda y la atencion de Carlos

Pros: Presios y Atencion

.

Today I went into Discount Electronics in search of purchasing a computer. I am not too computer savvy, so I had many questions in regards to computers in general. This young sales representative named Michelle made it easy for me to feel comfortable in asking any question, and explained it in a way that was clear and understanding for me. Although I did not purchase the computer today my overall experience was great, and I highly recommend discount electronics.

2
★★★★★

Today I went into Discount Electronics in search of purchasing a computer. I am not too computer savvy, so I had many questions in regards to computers in general. This young sales representative named Michelle made it easy for me to feel comfortable in asking any question, and explained it in a way that was clear and understanding for me. Although I did not purchase the computer today my overall experience was great, and I highly recommend discount electronics.

Pros: Example: best croissants in town

Cons: What are the drawbacks?

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If you know what you want and expect it to cost less than five dollars ( vga cables, power cables connectors) then this is your place. If you are buying anything else from HD's to Laptops this place has horrible customer service. They don't know what they are talking about and have a flipant way about finding the answer.
God forbid you should ever buy anything from them ONLINE. 1) its a different store, separate from storefront so they won't help you 2) When they say they are going to do something for you like send you an RMA ticket don't expect it for three days after when they say youre getting the email.
Lame lame lame. There are better places to go in town for the same things.
I am a pretty easy going tolerant guy and they have not treated me well. I know this because I have worked retail and am a computer tech and so I know how to deal with customers. Discount = Cheap

0
★☆☆☆☆

If you know what you want and expect it to cost less than five dollars ( vga cables, power cables connectors) then this is your place. If you are buying anything else from HD's to Laptops this place has horrible customer service. They don't know what they are talking about and have a flipant way about finding the answer.
God forbid you should ever buy anything from them ONLINE. 1) its a different store, separate from storefront so they won't help you 2) When they say they are going to do something for you like send you an RMA ticket don't expect it for three days after when they say youre getting the email.
Lame lame lame. There are better places to go in town for the same things.
I am a pretty easy going tolerant guy and they have not treated me well. I know this because I have worked retail and am a computer tech and so I know how to deal with customers. Discount = Cheap

Pros: used stuff at low prices

Cons: customer service and location is in an odd part of town

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I'd like to highly recommend this store for their very affordable prices and for the friendliness of their staff. From the time that I phoned to inquire as to wheter they had the part that I needed.to the time that I left the store, the person that looked after me went out of his way to make sure that I was taken care of. I'll definitely do business there again as well as mention this place to all of my friends.

2
★★★★★

I'd like to highly recommend this store for their very affordable prices and for the friendliness of their staff. From the time that I phoned to inquire as to wheter they had the part that I needed.to the time that I left the store, the person that looked after me went out of his way to make sure that I was taken care of. I'll definitely do business there again as well as mention this place to all of my friends.

Pros: Thumbs UP!!! Great Prices and a Very friendly Staff.

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I appreciated all the help I had with my questions. I am not very computer literate anymore and I was not sure what I needed. The guys that helped me out let me know what kind of features would be a waste of my money instead of trying to upsell me for a profit. They have a great store, lots of variety, affordable and the place is clean and friendly!

2
★★★★★

I appreciated all the help I had with my questions. I am not very computer literate anymore and I was not sure what I needed. The guys that helped me out let me know what kind of features would be a waste of my money instead of trying to upsell me for a profit. They have a great store, lots of variety, affordable and the place is clean and friendly!

Pros: Convenient and knowledgeable

Cons: None

.

I have been a customer with Discount Electronics for 8 years and counting. Though, I have been using computers for 24 years and have a bit of knowledge, like most users I am lacking in a few areas. Most places I have gone, I feel I have to jump through hoops proving I'm not a total computer idiot or as if I have to educate the staff to find what I need. At Discount Electronics, I feel I can ask any question and receive an honest answer and a great value. They are still obnoxiously more educated than I am, but they give me the help I need at a good price. Each time I go in, I am looking for Michael R. because he always takes good care of me and goes the extra mile. But, everyone in there is always helpful. I really enjoy the laid-back environment, with the cool kids attitude, though still wondering when I will get my International Sandwich and Coffee! It makes me feel like I have stumbled onto something special. I always find fun accessories and come away with little extras for my computing world that I use regularly that I never find at the big, overwhelming stores easily. I really appreciate the relationship I have established with these guys and look forward to doing a lot more business with them in the years ahead. I am thrilled with the new location, though miss the big Mighty Mouse/Rat. I love the Xeriscaping out front and the relief Austin art inside. I have three computers that I use for business and for personal use that I purchased at Discount Electronics over the last three years that run perfectly. I have dead computers purchased elsewhere that I need to put out for Bulk Pick-up. If you are looking for expertise, at a reasonable value, check them out. If you have an attitude, these guys will still help you, though they probably know more than you.

2
★★★★☆

I have been a customer with Discount Electronics for 8 years and counting. Though, I have been using computers for 24 years and have a bit of knowledge, like most users I am lacking in a few areas. Most places I have gone, I feel I have to jump through hoops proving I'm not a total computer idiot or as if I have to educate the staff to find what I need. At Discount Electronics, I feel I can ask any question and receive an honest answer and a great value. They are still obnoxiously more educated than I am, but they give me the help I need at a good price. Each time I go in, I am looking for Michael R. because he always takes good care of me and goes the extra mile. But, everyone in there is always helpful. I really enjoy the laid-back environment, with the cool kids attitude, though still wondering when I will get my International Sandwich and Coffee! It makes me feel like I have stumbled onto something special. I always find fun accessories and come away with little extras for my computing world that I use regularly that I never find at the big, overwhelming stores easily. I really appreciate the relationship I have established with these guys and look forward to doing a lot more business with them in the years ahead. I am thrilled with the new location, though miss the big Mighty Mouse/Rat. I love the Xeriscaping out front and the relief Austin art inside. I have three computers that I use for business and for personal use that I purchased at Discount Electronics over the last three years that run perfectly. I have dead computers purchased elsewhere that I need to put out for Bulk Pick-up. If you are looking for expertise, at a reasonable value, check them out. If you have an attitude, these guys will still help you, though they probably know more than you.

.

OK!....I went in on my way to work and was in a hurry with cash in pocket , ready to get a great deal on a PC....Michael one of the dudes that works there was a great tech and very service wise....Straight up , he coveyed the best deal for the money and i bought the PC. I was in and out of there in 7-10 min. He also conveyed, if anything goes wrong w/in 90 days , bring it back........I figure if something is bunk with a PC it will go wrong w/in 7 days...So far the PC has been fast and smooth and i am stoked!...

Oh yeah, easy to find location , as it is right off of 183 and Lamar - South of 183..Look and you will see it :)

KUDOs to D.E. of ATX :D

2
★★★★★

OK!....I went in on my way to work and was in a hurry with cash in pocket , ready to get a great deal on a PC....Michael one of the dudes that works there was a great tech and very service wise....Straight up , he coveyed the best deal for the money and i bought the PC. I was in and out of there in 7-10 min. He also conveyed, if anything goes wrong w/in 90 days , bring it back........I figure if something is bunk with a PC it will go wrong w/in 7 days...So far the PC has been fast and smooth and i am stoked!...

Oh yeah, easy to find location , as it is right off of 183 and Lamar - South of 183..Look and you will see it :)

KUDOs to D.E. of ATX :D

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I have bought 3 computers from Discount Electronics in the past and got a good deal until yesterday. My wife and I purchased a used Dell computer from Discount Electronics and after we left felt that the price was to high. We went online to the Dell website and found a better computer with a year warranty and larger monitor for $35 more than we paid for an old used computer without an operating system on it. Here is a simple comparison of how over priced Discount Electronics is: their 17 inch burned out Dell used flat screens are $149 and brand new at Dell they are $189. You can be the judge on this simple comparison. We called Discount Electronics and the manager on duty told us to bad, they have a store credit return policy only. We can't have our money back. Their used products are too expensive now that new computers are so much cheaper. We will never buy another thing from Discount Electronics and they need to get up with the times and drop their prices.

0
★☆☆☆☆

I have bought 3 computers from Discount Electronics in the past and got a good deal until yesterday. My wife and I purchased a used Dell computer from Discount Electronics and after we left felt that the price was to high. We went online to the Dell website and found a better computer with a year warranty and larger monitor for $35 more than we paid for an old used computer without an operating system on it. Here is a simple comparison of how over priced Discount Electronics is: their 17 inch burned out Dell used flat screens are $149 and brand new at Dell they are $189. You can be the judge on this simple comparison. We called Discount Electronics and the manager on duty told us to bad, they have a store credit return policy only. We can't have our money back. Their used products are too expensive now that new computers are so much cheaper. We will never buy another thing from Discount Electronics and they need to get up with the times and drop their prices.

Cons: over-priced, used computers, frequently break within 3-4 months and store credit only policy

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Found some good buys on computer cards and accessories. Know what you want before you go in however, since the staff aren't overly friendly. Would definitely advice checking them out on basic items before going to Fry's just because they are so easy to get to. About average for a used and recycled computer shop...

1
★★★☆☆

Found some good buys on computer cards and accessories. Know what you want before you go in however, since the staff aren't overly friendly. Would definitely advice checking them out on basic items before going to Fry's just because they are so easy to get to. About average for a used and recycled computer shop...

Pros: Easy to find; have basics and some good buys

Message from Discount Electronics - North Austin

We are an Austin owned, Austin original since 1997. Come by any of our stores to see why we have been on Inc's list of the fastest growing companies for the past four years and the Austin Chronicle reader's poll winner of best computer store in 2009 and 20010.

More about Discount Electronics - North Austin

In addition to sales of Dell computers and laptops we service all brands of notebooks and PCs.

 

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