John Eagle Honda

I went to John Eagle Honda on a Saturday, looking to buy a car. I told them what my price range was and they kept bumping it up, up, up. I finally settled on a car. I asked to see a carfax and a Kelley Blue Book value on the car. I also told them I wanted in writing that I had until that monday morning to get it checked out by a mechanic. One of their sales managers came out and said "Oh, no reason to. We check 'em. Dont worry. Blah Blah Blah." I demanded to take it to mechanic or I would leave, and the guy backed off.

When I took it to the mechanic they found not only that work had been done to the front end (which was NOT on the carfax), but that there was an oil leak, and they couldnt find the source. When my wife called me and told me about it, I started doing more research and found out that the KBB value they had shown me at the dealership was for a NEW Nissan Versa, not one with 38,000 miles and various issues (mechanical and asthetic). I confronted them about it, and they told me to bring it in. I said I was going to and they were going to rip up the contract, I had it in writing. The guy I talked to kept arguing with me (How do they know its really an oil leak? Cant we fix it? Whos your mechanic?).

I then spent the next 2 hours at the dealership with George Mason (The pre-owned sales manager), who wouldnt stop: #1 trying to get me to buy another car, and #2 talking about how wonderful he was. I have NEVER heard someone talk about how great they are. He kept telling me he's a straight shooter, hes a great guy, I'll want to come back, etc. I ended up going to Baker-Jackson Nissan and getting a better deal on the same car with fewer miles.

Stay away from John Eagle. I ended up wasting 2 days of my life AND being late back to work because the sales manager has a big mouth. Worst car buying experience of my life, hands down.

Posted 11/10/09 | Report Abuse

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I am very pleased with the entire transaction and how we were treated. I will recommend you to anyboby I hear looking for a Honda. Thanks again. And yes, you can include us in your facebook page. Best, R and O

Posted 11/06/09 | Report Abuse

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I went in to review my options because I was nearing the end of a lease on my SUV. They definitely don't believe in customer satisfaction or customer service. They conveniently did not explain all of my options, and tried to get me to exchange to a low end civic that was not even new and tried to charge me more money! Luckily I contacted Honda Finance and was informed that I was in perfect standing with them, and what this dealership tried to pull was outrageous! This was not just a regular sales person that attempted to do this, but also the owner himself. He smiled shook my hand, and then proceeded to try to completely screw me over!! What kind of freaking commission were they looking to make? I have owned or leased Honda cars or SUV over the last 10 years, and was never treated so disrespectfully. They are a bunch of crocked as***holes!!!!

Posted 06/06/09 | Report Abuse

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What do you expect though, they are just trying to make a sale. Basically I was offered a free cruise by DAN DAVIS if I made the purchase right then. Car was priced right so I made the purchase, got home, researched Infinity Incentive Group and found out the whole thing is a scam.
What makes me mad is that he looked me right in the eyes and lied to my face.
Stay away from this company and stay away from DAN DAVIS.
If they will lie directly to my face, what's going to prevent them from lying to yours?

Posted 06/03/09 | Report Abuse

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Oh they suck. They suck balls. We're so pissed. They pulled a 1-2 on us...if you're gonna deal here (and seriously, you shouldn't be that hard up to not drive to another dealership) then just don't trust anything they say. Get it all on paper with signatures so you can bring them on Judge Judy when time comes.
Maybe they don't treat everyone like that..but you might not be one of the lucky ones.

Posted 03/06/08 | Report Abuse

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We have purchased 3 cars from John Eagle. The last 2 (about 7 years apart) were from the same sales guy. He worked extremely hard to earn our business.

The maintenance shop is very clean and they are very nice and very helpful. Good experience when we have to get something fixed.

Posted 02/05/08 | Report Abuse

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I take pride in buying Honda vehicles. This location has great service. The sales people are very knowledgeable and always looking out in the best interest of the customer. I have recommended this location to all of my friends and family because of their trust in service.

Posted 02/04/08 | Report Abuse

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Kuddo's to John Eagle Honda. I have recently gone in for service and was treated with respect and care. They had a loaner car ready for me and when I picked up the car it was washed. Thanks guys, see you again.

Posted 03/06/07 | Report Abuse

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I came to John Eagle Honda to visit their parts department which has just about any Honda part and many aftermarket parts you can buy. The guys there are great and they provide great, efficient service. They like to cut you a deal too so go here for all your parts needs. The guys here are also knowledgeable on the parts they sell.

Posted 08/05/06 | Report Abuse

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Every horrible thing that you have heard about car salesmen happens hear! These are the classic ripoff artists! Don't believe a single word they say. Shop somewhere else.

PROS: The only pro is that they sale Honda's which are known for excellence
CONS:

Posted 08/04/06 | Report Abuse

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We've been taking our 1996 Honda Accord to this service center regularly, on a schedule, for about 3 years now. We've had only a couple major repairs. The express oil change service is very convenient. The staff is very friendly. They have a plasma TV for customers waiting inside. They also have free coffee, tea, hot chocolate, mocha, espresso. We've had horrible experiences with other services like Pep Boys, Penske, etc, and we feel much better about taking our car in to John Eagle for regularly scheduled maintenance and minor repairs.

Posted 11/30/05 | Report Abuse

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SALESMAN LIED NUMEROUS TIMES. WOULD ONLY SELL US ONE CERTIAN CAR. UNKNOWLEGABLE ABOUT FINANCE. WOULDNT WORK WITH THE PRICE. VERY EXPENSIVE. BAD CUSTOMER SERVICE. WE WERE THERE FOR 4 HOURS ONLY TO FIND OUT THAT WE DIDNT QUALIFY TO PURCHASE A VEHICLE. I WAS VERY UPSET THE WAY THAT WE WERE TREATED!!!!!. I WILL NOT RECOMMEND JOHN EAGLE!!!!!!!!!

PROS: FOUND A CAR AT A BETTER PRICE SOMEWHERE ELSE!
CONS: LIES, BAD CUSTOMER SERVICE, LACK OF MOTIVATION

Posted 08/31/05 | Report Abuse

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