Norris of Houston salon and day spa

I have been going to Claudia for 10 years. I like to change my haircolor almost every time I see her. She is tasteful with the decisions she and I make. I love Claudia because of her creativity and professionalism. My hair always looks great and I have been almost every color blonde, red auburn, light brown, dark brown, higlighted,.... everyone complements how natural it looks and healthy. All of my friends see Claudia, I would not trust anybody else with my hair. Check me out I am on her facebook. Claudia Banda (nellyclaudia77@yahoo). I am the red hair chick.

Pros: Claudia is very knowledgeable and experience.

Cons: rude front desk

Posted 09/27/09

Janelle put the chocolate brazilian treatment on my hair and completely fried it. My hair has been falling out and breaking for a month now. The manager of the salon had to cut my hair--a lot. I would not let Janelle do anything to my hair. My hair will not be the same for years. The salon refunded my money, minus the generous tip. . And, Janelle's last words to me as my hair is breaking and falling out were "There is nothing else I can do for you"--- She could have cared less that she fried my hair. She needs a lesson on maturity, for sure.

Posted 09/21/09

I was referred to Norris by a friend and was excited about going. I walked in the salon and waited for a good five minutes before the person behind the desk would acknowledge me, then I had to wait another ten minutes before my so called stylist came to get me. The only way to describe my haircut is fast and furious, which is exactly how it looked when I left. I had to go to another salon to get it fixed so I could style it.
All in all, it was an overpriced nightmare... I won't go back!

Pros: parking

Cons: rude employees

Posted 09/19/09

My wife has gone to the salon for some time, when I went and found out how much they charge for mens hair, I inquired on the cost of hers!! Wholly cow! I refuse to spend $50-$75 every other week on my haircut I can get at a similar salon for $25-$35! And I asked my wife to just "try" my salon. She did and she was very happy! At less than 1/2 the price, I'll be putting the $250-300 I'm saving every month in the bank while my wife and I remain looking amazing!

Pros: Average care/service

Cons: way too much $$ for what you get

Posted 08/28/09

After reading and thoroughly researching the Brazilian hair treatment I decided to give it a go and made an appointment with CJ at Norris. She answered my questions and addressed my concerns via a phone consultation and again reviewed everything prior to the treatment. She selected the treatment that was most appropriate for my hair type and spent a ton of time on my hair -it is beautiful! I walked into the salon looking like Janis Joplin and walked out with luscious locks. Living here in Houston it is a never ending battle against humidity when you have frizzy/wavy hair. CJ made it possible for me not to worry about the weather and wake up with beautiful, soft, shiny hair. It still has body but no more frizz - this is nothing short of a miracle. If you have to fight frizz, you need to go and see CJ - she will change your life (or at least make it easier for you to have fabulous hair...)

Pros: No more frizz!!!

Cons: none (well, maybe the smell)

Posted 08/20/09

Donna did a wonderful job with my make over. She took 5 years off my face. If you haven't had a make over in a while it is well worth it.
Stacy also did a great job with my facial. My skin was improved after only one time. She was very thorough and it was very relaxing. She also did a great job shaping my brows.

Pros: Great Job

Posted 07/09/09

Janelle did my hair for my May wedding. It was beautiful and I am happy with it. I highly reccomend her.

Pros: She was fast and my hair stayed in place all night

Cons: what cons???

Posted 06/24/09

i went in for a haircut upon my girlfriends suggestion. My mother was a hairstylist, so not easily impressed. But i have to say, Kimberly knew exactly how to handle my uncontrollable hair. She was very professinal and knew exactly whar to do. I had never seen anyone cut my hair like she did, not just your basic BLUNT cut(which by the way looks crappy on my hairtype), but gave me a style and directed me on how to keep my style looking good for at least 4 weeks. Can i just say Kimberly is amazing!!!!!!!!

Pros: thought i had seen it all

Posted 06/23/09

Teta is the best in Houston at eyelash extensions. Everybody will believe they are all yours! She can shape eyebrows better than anyone else too. After many occassions where my eyebrows have been ruined by a so-called "professional", I will not let anyone touch mine but Teta. She also just happens to be a wonderful pleasant person who will make you feel very comfortable. As an earlier reviewer said, "Teta Rocks!"

Pros: Teta Franklin is the best!

Posted 05/26/09

Claudia,
I want to thank you for making my hair look so terrific!!!
I really love it. You really did a fantastic job ..I have been so stressed out about it being so fried..
and the other hair dresser not caring what she was doing to my hair..
It was a pleasure meeting you and you were great!! Thank you.
I will see you in 8 weeks..
thanks again,
take care,
Roberta Morales

Pros: She is Fantastic!!

Posted 05/17/09

Janelle is a hair expert and a miracle worker!! She can do anything and is by far the best in Houston! I had a horrible experience at another salon and Janelle was able to correct the disaster. I will never go anywhere else, I trust her to do ANYTHING! Thanks Janelle! You are a lifesaver!!

Posted 05/12/09

Nikki did my make up for my wedding day and it was PERFECT! She worked with me and was funny and SO NICE. Then, she used a new product on my face that made my make up stay put ALL NIGHT LONG! I totally recommend Nikki for your wedding make up! Or for any special event!

Yolanda did my AMAZING UP DO for my wedding. It was perfect, and stayed put all night long! She put the veil in and kept asking me if the bobby pins were uncomfortable. If they were, she immediately moved them a bit until they were perfect! I recommend YOLANDA to do your wedding hair or any special event hair!

Pros: NIKKI & YOLANDA!!!!!

Cons: nope.

Posted 04/07/09

I have very curly, long, typically Irish hair. I decided to try the Brailian hair straghtening. Its a keratin treatment. I followed the reviews on Citysearch to Janelle. I could not be happier!!! Janelle answered all of my questions, explained the whole process to me, and was super friendly through out the whole process. I now have the most luxurious, STRAIGHT, soft, skinny hair....I never would have thought this was possible for me. Janelle is a miracle worker and my personal hero. Be brave...try the straightening, I dont know if Ill ever be curly again!!! Thanks Janelle!!!!

Pros: Great Service

Cons: NONE

Posted 03/30/09

I decided to get my hair done for my wedding (the whole trying to look perfect thing). I got my hair colored, highlighted, and straightened using the brazilian keratin hair treatment. Janelle did all of this, and she did an amazing job! She was very informative, answered every question I had, and overall had a great personality. I can't remember when my hair has been this shiny, silky, and healthy! I will never go to another hair salon again! People even comment on how soft it is! If you're trying to find a place to make your hair look great - go to Norris and ask for Janelle!

Pros: Great service, friendly atmosphere

Posted 03/29/09

when i first walked in i thought tacky!!! but that didnt stop me from trying to get a haircut. haircut was alright, but when i went to pay, i felt like i was being ignored. i will never go back and i do not recommend annyone to this place... OVER RATED

Pros: Example: best croissants in town

Cons: What are the drawbacks?

Posted 03/25/09

On my first visit to Norris I had Teta for eyelash extentions, she is not the first to apply extentions for me, BUT she will be the last!..."thorough-perfection"...professional... so knowledgeable and always up to date as an esthetician. From week one with Teta, and without fail someone comments on my beautiful lashes...never believing they aren't God-given! I've also been lucky enough to have my brows, massages and facials with Teta...it's simply the best (you think)...but once she is acclimated to your skin and body-it gets even better!! Teta ROCKS!!!!!!!!

Pros: A place with an attitude that says we're glad you're here'!

Posted 03/13/09

I highly recommend both Janelle and Teta!!! I found Norris of Houston when I went to get my eyebrows waxed. Teta did the best job of anyone I have ever gone to. She is amazing. She is so detail oriented and fixed my eyebrows to perfection. She recommended me to Janelle for the Brazilian Hair Straightening. If you are like me with frizzy curly hair, you know what a pain living in Houston can be. Brazilian Hair Straightening fixed all of that for me. My hair is now straight, soft, and never responds to humidity ever. Janelle saved my hair. Going to her was the best decision I ever made.

In short, go to Teta and Janelle. They are truly a godsend. I couldn't possibly be happier!

Pros: EVERYTHING

Posted 02/28/09

Ok where do I begin?! I found Janelle because I kept hearing about this new Brazilian hair straightener. I liked it because it wasn't "permanent" and I didn't want to damage my hair... so after some research, I came across Norris of Houston and the wonderful Janelle. The price caught my attention because she was cheaper than anyone I had talked to. After stopping by to meet her, I felt so informed. My hair is a frizzy mess and with summer coming, I had to try something. I can not tell you how well it turned out! My hair has never looked this great, even after a professional blowout! I turned into a wash and go girl. So then I asked her about adding some length... I had never tried extensions, but with the great new hair, I needed it long now! So next visit, we added 8 inches! Just like that, I had straight, silky hair, half way down my back. And I swear to God, not a single person could tell. They all thought it was from my brazilian. So then next visit (yes, I'm now a addicted), we covered those pesky grays that I keep seeing more of. She matched the color to the exact color of my hair. Again so natural. So I just can't say enough about her. She is amazing!

Pros: Janelle, Parking, Service, One stop shop

Cons: None I saw

Posted 02/28/09

I've been going to Arlett for two years now and she gets it right everytime. I am very picky when it comes to my hair so when I found Arlett I was so happy to say the least. I also love the location of the salon it's so relaxing and the staff are so great. So if you're looking for that one person who can listen to what YOU want ...Arlett is you girl.

Pros: Parking, Ambience, Service

Posted 02/25/09

I got the Brazilian kerstin treatment from Jennel.

No one can believe the difference in my hair. I went from frizzy to silky straight in just a couple of hours. Its like I got a hair transplant. My hair is healthier than ever!

Everyone at the spa was friendly and warm. I will being returning for all my salon needs. I can't say enough good things about Norris of Houston, Jennel and the Brazilian treatment!

If you need a massage or facial Teta is wonderful too....

Pros: everyones friendly, Any service you could want or need, and the prices are great

Posted 02/23/09

I have had my hair cut in every major city in this country and finally found perfection with Claudia at Norris in Houston. I've never had such a versatile, lively style. My once dead long locks were transformed thanks to Claudia's shear genius. She created a signature look, which is easy to manage. The best part is she understood what worked, what I wanted and just did it.

Posted 01/16/09

I visited Norris only because my stylist Arlette moved there. That was the best decision she could have made for BOTH of us! I really hated going to the Galleria because of the crowds and terrible parking among other things. I only went to the Galleria because Arlette was there and she does such a GREAT JOB with my hair. I am sooo happy that she moved to Norris. Free parking, no crowds to deal with, and the decor is really soothing. Now I can really relax and enjoy getting my hair done and have great conversation as well. Arlette is a great person and a great hair stylist. I highly recommend going to Norris and ask for Arlette!

Posted 12/16/08

I have had the pleasure of following Ashley from the beginning of her career as a stylist. I have been going to Ashley for years and all I need to do when I get my hair cut is sit in the chair and let her work her magic I never leave the salon with any other feeling except happiness. I can describe her work with one word PERFECTION!!!! My hair is very difficult to deal with because it is so flat and hard to get any sort volume in it but this girl achieves that. Thanks Ashley for always making me look fabulous!!!!!!!!

-Venessa

Posted 12/04/08

I was so happy with my decision to go with Donna for makeup for my engagement party. She was sooo amazing. She knew just what to do without having to look at a picture (like other makeup artists i have gone to)...She just went with what she thought matched my face and my skin tone and she did an amazing job!
I have never felt more confident.
I cannot say enough good things about her. She knows what she is doing and she is honest and so much fun to be around, I would not go anywhere else.
And she has such great taste. I have very curly hair (very hard to manage) and she knew just who to send me to do my hair that day. I believe her name was yolanda. She was great as well.

Posted 12/03/08

I have used many makeup artists but Donna Abate is the best ever. Any time I want to go to a special event I use her. When I attend the event, I feel like I am looking my best. At times I have had skin procedures done and she has made it look like it does not exist. Totally awesome.

Posted 11/16/08

I have been going to Arlette for almost 6 years!!! She recently moved from Visible Changes to Norris of Houston and this is where I wish she was all along. No crowded malls, looking for parking and feeling like a herded cow to get a haircut. Norris of Houston is for people that appreciate that extra customer service with a smile. Arlette takes her time doing your hair and makes sure she listens to exactly what you want. No surprises and she is always consistently perfect!!! She's not pushy and will not try to make you buy products like they do at some hair salons. I would consider myself a very picky person and have left many places in tears--however, since Arlette has been doing my hair I worry no more. Not only is she great at hair, she gets to know all her clients--probably because she knows she will be seeing them again soon! Thanks Arlette :-)

Posted 11/14/08

I had spent all day in the Galleria doing Christmas shopping and my feet and back were killing me. I was tired and achey to say the least!The Spa that I normally visit is in the Heights. I needed something now!!!
I have friends that have gone to Norris and said wonderful things about their experieces so I gave it a shot. I had the most amazing experience! My massage therapist name was Teta. She was very friendly and professional and I wish there was a better word for "amazing" because that would be my experience. Thank you! I feel even better today

Pros: Great atmoshpere and Teta for massage's

Cons: none that I saw

Posted 11/13/08

Never go to Ashley Cain!!! She chopped my hair and charged me $500.00. Unreal!! I called her and her manager was suppose to call me but never called me back. Very unprofessional!

Posted 11/12/08

No matter how you're feeling when you walk into Norris, you will leave feeling fabulous. This is especially true if Donna Abate does your makeup. She is simply amazing. Before my first visit to her, I thought I already knew how to do my makeup and I was great at it. Then I met Donna and she worked her magic. She changed the shape of my face with her colors and brushes. And she is constantly on the cutting edge of all things beauty. Just try it. You won't be sorry. In fact, you'll feel fabulous!

Posted 11/08/08

I have been going to Norris for several years now, and I refuse to go anywhere else. I have gotten haircuts, up-dos, make-up applications, and mani/pedis there, and all have been fabulous. Donna, one of the make up artists at Norris, is amazing and I would definately recommend her to anyone looking for a special look for an evening out, or especially a bride looking for someone to do her make up for her special day. Young ladies, the stylists at Norris can set you up with a beautiful one of a kind up do for homecoming or prom, or brides, they will take care of your for your wedding day. Inside Norris itself is beautiful, full of old world charm. If you have a pedicure at Norris, I promise you will never want to have one any where else ever again. Highly recommended!!!

Posted 11/02/08

While Donna is an excellent make-up artist, she is equally proficient as a teacher. She always helped me to leave the salon understanding how I could duplicate her make-up application at home. She was economical in her suggestions, never pushing me to buy items that I didn't need. We reviewed what I had in stock so that I didn't duplicate. Donna is unfailing in her kindness and concern for her customers. While I now live in Naples, I keep in touch with Donna and go to the salon for services when I am in Houston.

Posted 11/01/08

Although Norris of Houston has lots of talented individuals, no one can match the talent of their make-up artist, Donna Abate. Donna can turn you into the most fantastic cover girl, drama queen or demure bride. I would not consider sitting for a portrait or attending an important event without Donna's artistic magic. And she shares her skills through easy-to-follow lessons and hands-on demonstrations. Everyone I refer to Donna has been delighted!

Posted 10/31/08

Donna Abate is the best make up artist in Houston. She is so helpful and generous. She will create a look for a special occasion and/or everyday use.

Posted 10/30/08

Donna Abate is the best makeup artist in town! She did my wedding seven years ago and continues to do my makeup today. Her products are awesome too!

Posted 10/30/08

Donna Abate at Norris Hair Salon has been doing my make-up for years. She is fabulous! I love her trendy seasonal color updates. I first discovered her right before I hired her to do my wedding 9 years ago. She is honest and up to date about what looks good and what doesn't. Very talented! You will not be disappointed!

Posted 10/29/08

Donna Abate did my makeup for my wedding 2 years ago, she even came to my hotel and did my bridesmaids and my mother and we all looked like movie stars. I have come back to her since then to get updates on my makeup and just love the tricks she has shown me! I feel more beautiful than ever and always get compliments on how polished I look and how much better my makeup lasts over the course of a long workday staring at a computer screen! I bought several of the products she offers directly and while it costs more, I will never go back to buying drugstore makeup again. As the saying goes, you get what you pay for, and cheap looks cheap! Thank you Donna, I feel like I was part of a makeover shows!

Posted 10/29/08

Four of us went to Donna Abate for make-up lessons with the caveat that we wanted our session to be fun and instructional for everyone. We had had a bad experience the year before at S_____ and we didn't want to repeat that uncomfortable and expensive experiment. Donna was GREAT! She looked at everyone's make-up and picked from mine to give to Jenny - and picked from Kenda's to give to me, etc. So everyone saved money. We all loved her products and bought some of her stuff, but she didn't push her stuff needlessly. At the end of the evening, everyone looked wonderful - very age appropriate. And our ages varied wildly! Donna gave us charts and explained carefully about what she was doing, and told us little tips to help us be able to follow her instructions at home.
Donna was fun and funny and we had a great time. We will definitely go back again and again!

We were there until very late, and the staff was still there to check us out with no complaints - they were SO nice!!

Pros: Very flexible about timing and schedule

Cons: No one offered a limo to drive me home....pity.

Posted 10/29/08

After years of jumping from place to place to get my eyebrows waxed, I finally came across a gold-mine! I have always felt uncomfortable while someone was waxing my eyebrows, but bar none, Teta makes you feel extremely comfortable, as if you have known her for years. I would never consider allowing anyone else to wax my eyebrows again. So if you are looking for that perfect experience, don't go searcing anymore! Go see Teta! She will make you feel absolutely FABULOUS!!

Posted 10/07/08

I recently moved to Houston from Los Angeles and have been searching for someone to do good eyebrow shaping. I am a perfectionist when it comes to my brows...I had an amazing lady in LA, and I always got compliments on my brows. So after going to 3 different people in Houston and not being satisfied, I finally found Teta...she's the bomb!!! I first read about her on City Search and just had her shape my brows for the 2nd time. She really knows what she is doing, so if your in need of great eyebrows, Teta is the one!!!! I will definitely continue going to Teta, and Norris is a nice salon and in a great location!

Posted 10/06/08

I came to Norris as a first time client and im so glad I did. Let me first just say its so hard to find a great esthetician. I needed my brows waxed and bikini area done. She shaped my brows perfectly to my face, I was so pleased. Now it was time for my brazillian. Its never exactly fun to get a brazillian but Teta was so professional and my comfort was her number one concern. Best waxing experience I have had. I will definetely be back to see her again. Thank you so much Teta!

Pros: Teta is the best for waxing, friendly and professional

Cons: none

Posted 10/01/08

i walked in, strip center, big over the top furnishings, lots of men (unusual in a hair salon, and i like modern clean furnishings and a minimalist feel, i am nervous, should i make a run for it......i stayed and when gena came to retrieve me she was young with some tatoos, i am feeling better......wonderful color, cut and the shampoo and head massage by carla was unsurpassed. finally after a year and one-half in houston with very bad hair experiences i am happy. i will go back forever and ever, wonderful relaxing experience.

Posted 08/21/08

I had an important evening planned and I really wanted to look my best, so I decided to seek the help of a pro. I just moved back to Houston after living in Los Angeles for 6 years and did not have a clue which place I should go to, so I decided to pick a place off of Citysearch and hope for the best. I seriously lucked out. First, I had Yolanda work on my hair. I brought in my own clip-in extensions from the Jessica Simpson/Ken Paves line, and I explained how I wanted it styled to match my own hair. Yolanda listened carefully to what I wanted and did a better job than I had even hoped for. I was giddy. Then, I went to Nikki to get my makeup done. I only vaguely described the look I was going for, yet somehow Nikki perfectly executed the vision I had in my mind. I had never tried airbrush makeup before, and I've had some terrible makeup jobs done by alleged professionals, so I was pretty nervous. But Nikki was wonderful, and she put me at ease right away. I actually had fun! My makeup looked amazing, and it stayed on throughout the entire humid evening. The service at the front desk was amazing, and the salon itself is beautiful. The prices are even lower than what they have listed on their website, and I thought they were really reasonable considering the quality of the service I received. I plan on returning to Norris for any and every important event for which I want to look perfect.

Pros: Nikki's makeup, Yolanda's hairstyling, plenty of parking, excellent service

Posted 07/11/08

I had been told about Norris of Houston by a friend of mine. As I walked in and went to the front desk I felt as if the receptionists were to busy to pay attention to me, I felt very pushed away. After which I waited for my stylist for over 10 min because she was running late. Once I met my stylist I felt very rushed to tell her what I wanted and was very quickly sent to the shampoo area where I recieved a very fast paced shampoo which I prefer something more relaxing. The cut ended up being decent but after the whole experience was said and done I would never send anyone i know to get a nice relaxing and enjoyable experience at Norris of Houston

Pros: ....

Cons: poor customer service, only a decent haircut, poor shampoo, overall not good

Posted 05/07/08

I agree with the customer below about Rafia Siddiqui, I too followed her from her last salon and have never been disappointed. Before discovering Rafia, a bikini wax was always a daunting 'must' that I would dread but Rafia puts you at ease, and is fun whilst being professional,so I would add "Bikini wax queen' to her accolades too! She also did my eyebrows recently for the first time, and she shaped them beautifully. I am leaving the States soon unfortunately and know that I will not get this great service in Europe, I want to take her with me!

Pros: Always plenty of parking, lots of candy too!

Posted 03/03/08

I've been going to Rafia Siddiqui, beautician, for over a year now and WON'T go anywhere else. I followed her on from another salon. She truly is a find! I call her the 'eyebrow' Queen. I've never known anyone to take the time and be so precise with her work. I've never had threading prior and now won't go back to waxing and my eyebrows are always so perfect when she's done. As for bikini waxing, she is the best. I'm such a wimp and she always takes her time and does it in really small sections, and i mean really small. I feel guilty as she has to take that extra time for me but she always does and it never bothers her. Her facials are to die for. Again it's the time she takes and the way she makes me feel so relaxed and my skin feels so healthy and smooth. I've also had back treatments, which consists of a great massage, cleansing, steaming and conditioning the skin. I recommend trying this as it was something i would never have done and it not only cleans an area that we can't really get to it's a great relaxing treat. Raffia will customize anything you want to your needs which works perfect for me. She has always been absolutely great with me and the friends i've recommended to her, but don't take my word, seriously go try her as you will never go anywhere else.

Posted 11/24/07

OMG! Nicki saved my day, when my make-up artist canceled on me last minute for a Gala that I had to attend. So, I called Norris of Houston and was able to get in with Nicki. She saved my day and she now has me as a client for life. All I can say is that her professionalism and years of experience defiantly shows! She was on time for my appointment unlike some places that we have all gone to. Also, be sure to ask for Gary at the desk for your referrals since he has been there a while and will recommend some one to best fit your needs. He was extremely professional and nice!

Posted 10/23/07

I have frequented many beauty salons and spas so i feel I can give a well rounded review of this one. For those who don't want to read the entire review: although other reviewers praise this as a Hair Salon, it is not good for much else, so save yourself time, money, and aggravation and head over to the Houstonian for a fancy spa day or go over to Leon Nails for a $20 mani/pedi (better customer service too). So...my sister and I went in for mani/pedis and massages for my birthday. It started a little oddly because they actually called my sister to ask if we could come in earlier because they had overbooked and we would be doing them a "favor". Ok, sure. Although we were scheduled to have our services at the same time, they took my sister in at least 30 min before me. Somehow though, my sister and I finished our massage at about the same time. I guess my massage was shortened up a bit to fit other customers in. Then my sister was called for her nails, but I had to wait another 30 min for my mani to begin. Finally i was called for my mani. The manicurist had just finished with the last customer, but did not get up to wash her hands or clean the instruments. I should have said something but i guess i just assumed the instruments were going to be clean because this was considered an "upscale spa." Next, we went for our pedis. I guess i was an inconvenience for the lady because she left during the pedi TWICE. Once to use the restroom (i think), but she was gone for 10 min and the other time her CELL PHONE rang and she just WALKED OFF! At this point i was mad...so was my sister...and even the other manicurist looked annoyed! Finally the "spa day" was done...but we still had to pay. Things just got worse there. The girl at the counter was very rude to us and also tried to charge my sister more than the quoted price (for what we later found out was actually not solar nails as promised!!). Needless to say i gave them a piece of my mind and left upset.

Posted 09/18/07