Longhorn Harley-Davidson

★★★★☆
We are a full-service Harley-Davidson dealership, featuring new and previously loved Harley-Davidson motorcycles, Genuine Harley-Davidson Motor Parts & Accessories, Screamin'Eagle Performance Parts, Genuine Harley-Davidson Motorclothes, Merchandise and Apparel. We have factory trained, certified Harley-Davidson service technicians with over 150 years of combined service experience providing: maintenance, performance work, accessory installation, extended service repair, warranty and insurance repair, dyno tuning and anything else your Harley-Davidson motorcycle might need. We are committed to providing quality workmanship that exceeds your expectations.
  • 2830 W Interstate 20

    Grand Prairie, TX 75052

    Map & Directions
  • 972-988-1903

About Longhorn Harley-Davidson

Hours
Sun 12pm-5pm, Mon-Fri 10am-7pm, Sat 9am-6pm
3.5714 7
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I went to Longhorn Harley Davidson to purchase my first HD. It seemed like a good choice of dealerships even though it was not the closest to my home. I ended up purchasing a 2012 1200 Custom. I had the bike for 3 days and a defective fork lock caused me to be thrown off of the bike when the forks locked up while I was riding. After a trip to the ER and an extensive reconstructive surgery the dealership did nothing to help me until I contacted the owner and the corporate office. A deal was finally made to replace the bike with another model. The story goes on and on. Needless to say I will not spend another dime with these crooks. I have been spending my money customizing my Super Glide Custom at Texas Harley Davidson in Bedford, TX. This dealership is what I would have expected Longhorn to be like. If you want a kick ass bike and a great dealership to work with do NOT go to Longhorn. If anything bad happens they will do nothing unless you raise hell and put yourself through needless stress. Yes they hold parties and events that seem cool but when it comes to quality and taking care of the customer, they don't even come close to meeting any expectations. The salesperson I had to deal with was a liar. He made stuff up as he went along and to be completely honest, he knew nothing about the bikes he sells. He gave me made up answers in the hope I would simply go away. Was a liar. I would suggest that if you want a quality bike from a top notch dealership go to Texas Harley Davidson or any other dealership in the metroplex.

1
★☆☆☆☆

I went to Longhorn Harley Davidson to purchase my first HD. It seemed like a good choice of dealerships even though it was not the closest to my home. I ended up purchasing a 2012 1200 Custom. I had the bike for 3 days and a defective fork lock caused me to be thrown off of the bike when the forks locked up while I was riding. After a trip to the ER and an extensive reconstructive surgery the dealership did nothing to help me until I contacted the owner and the corporate office. A deal was finally made to replace the bike with another model. The story goes on and on. Needless to say I will not spend another dime with these crooks. I have been spending my money customizing my Super Glide Custom at Texas Harley Davidson in Bedford, TX. This dealership is what I would have expected Longhorn to be like. If you want a kick ass bike and a great dealership to work with do NOT go to Longhorn. If anything bad happens they will do nothing unless you raise hell and put yourself through needless stress. Yes they hold parties and events that seem cool but when it comes to quality and taking care of the customer, they don't even come close to meeting any expectations. The salesperson I had to deal with was a liar. He made stuff up as he went along and to be completely honest, he knew nothing about the bikes he sells. He gave me made up answers in the hope I would simply go away. Was a liar. I would suggest that if you want a quality bike from a top notch dealership go to Texas Harley Davidson or any other dealership in the metroplex.

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Stopped to buy a small item and although they don't carry what I wanted, I found something on the after Christmass 50% off table in the Accessories area that had a price tag of $32.50 When I brought it to the register in that area, I was

3
★★★★★

Stopped to buy a small item and although they don't carry what I wanted, I found something on the after Christmass 50% off table in the Accessories area that had a price tag of $32.50 When I brought it to the register in that area, I was

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I bought my 2008 Road King at Longhorn Harley-Davidson. It would seem like a Harley-Davidson Dealer would go through and check the bikes that are traded in before they put them out for sale. Before I bought mine, they told me that it had a

3
★★★★★

I bought my 2008 Road King at Longhorn Harley-Davidson. It would seem like a Harley-Davidson Dealer would go through and check the bikes that are traded in before they put them out for sale. Before I bought mine, they told me that it had a

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I bought my 2008 Road King at Longhorn Harley-Davidson. It would seem like a Harley-Davidson Dealer would go through and check the bikes that are traded in before they put them out for sale. Before I bought mine, they told me that it had a Smart Security System installed in it, they explained how the security system worked, and even handed me a Security System fob with the keys. After purchasing the bike I checking the bike out thoroughly, I found a broken saddle bag lock, broken Ignition knob, worn compensator bushings on the rear drive sprocket, no grease in the steering head bearings, the oil in the engine had not been changed, worn brake pads, and that there was no Smart System Security Module installed on the bike. Although they repaired the saddle bag lock, replaced the ignition knob, and replaced the compensator bushings. They refused to install a Smart Security System in it that played a big part in me purchasing the bike. I had to change the engine oil, brake pads, and greased and adjust the steering head bearings.

If you plan to buy a used bike form these guys. Take it to a real motorcycle service department and have it checked out before buying.

1
★☆☆☆☆

I bought my 2008 Road King at Longhorn Harley-Davidson. It would seem like a Harley-Davidson Dealer would go through and check the bikes that are traded in before they put them out for sale. Before I bought mine, they told me that it had a Smart Security System installed in it, they explained how the security system worked, and even handed me a Security System fob with the keys. After purchasing the bike I checking the bike out thoroughly, I found a broken saddle bag lock, broken Ignition knob, worn compensator bushings on the rear drive sprocket, no grease in the steering head bearings, the oil in the engine had not been changed, worn brake pads, and that there was no Smart System Security Module installed on the bike. Although they repaired the saddle bag lock, replaced the ignition knob, and replaced the compensator bushings. They refused to install a Smart Security System in it that played a big part in me purchasing the bike. I had to change the engine oil, brake pads, and greased and adjust the steering head bearings.

If you plan to buy a used bike form these guys. Take it to a real motorcycle service department and have it checked out before buying.

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What a terrific dealership, I rode my old Evo down there on Saturday because I had heard so much about this store and their parties.

When I got there I was greeted promptly by employees and other customers!

I didn't buy anything but when I left my bike wouldn't start, their service guys came out and got me going free of charge. I think my battery is going dead, I will go back to Longhorn to get it.

5
★★★★★

What a terrific dealership, I rode my old Evo down there on Saturday because I had heard so much about this store and their parties.

When I got there I was greeted promptly by employees and other customers!

I didn't buy anything but when I left my bike wouldn't start, their service guys came out and got me going free of charge. I think my battery is going dead, I will go back to Longhorn to get it.

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This is a motorcycle haven for any bike enthusiast. They not only sell motorcycles they also have all the gear you need or could ever want. I purchased a Harley-Davidson piggy bank, now where else could you buy something like that? Great place, lots to look at and buy! This place is a must go to!

5
★★★★★

This is a motorcycle haven for any bike enthusiast. They not only sell motorcycles they also have all the gear you need or could ever want. I purchased a Harley-Davidson piggy bank, now where else could you buy something like that? Great place, lots to look at and buy! This place is a must go to!

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I PURCHASED A BIKE FROM THIS DEALERSHIP AND I GOT A BIKE THAT HAD BONDO AN INCH THICK COVERING THE TOP OF THE GAS TANK. ONCE I REMOVED THE BONDO TO REPAINT THE TANK AND FENDERS, I WAS AMAZED AT THE TWO POORLY WELDED CRACKS IN THE TANK. I HAD NOTICED BEFORE THE I DECIDED TO PAINT THE BIKE, THAT OOZING WAS BUBBLING UP OUT OF THE PAINT JUST ALITTLE (ONE REASON I DECIDED TO PAINT IT). I TOOK THE TANK UP TO THE DEALERSHIP TO SHOW THEM WHAT THEY SOLD ME, AND THEY DIDN'T MAKE IT RIGHT. THEY ONLY WANTED TO CHARGE ME FOR A NEW TANK. I WILL NEVER GO BACK THERE FOR PARTS OR ANY FUTURE BIKES. I WOULDN'T RECOMMEND PURCHASING ANYTHING FROM THEM.

0
★☆☆☆☆

I PURCHASED A BIKE FROM THIS DEALERSHIP AND I GOT A BIKE THAT HAD BONDO AN INCH THICK COVERING THE TOP OF THE GAS TANK. ONCE I REMOVED THE BONDO TO REPAINT THE TANK AND FENDERS, I WAS AMAZED AT THE TWO POORLY WELDED CRACKS IN THE TANK. I HAD NOTICED BEFORE THE I DECIDED TO PAINT THE BIKE, THAT OOZING WAS BUBBLING UP OUT OF THE PAINT JUST ALITTLE (ONE REASON I DECIDED TO PAINT IT). I TOOK THE TANK UP TO THE DEALERSHIP TO SHOW THEM WHAT THEY SOLD ME, AND THEY DIDN'T MAKE IT RIGHT. THEY ONLY WANTED TO CHARGE ME FOR A NEW TANK. I WILL NEVER GO BACK THERE FOR PARTS OR ANY FUTURE BIKES. I WOULDN'T RECOMMEND PURCHASING ANYTHING FROM THEM.

 

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