Texas Auto Trim

★★☆☆☆
Call Texas Auto Trim at (713) 661-5557 for Beautiful Custom Automobile Upholstery in Houston.
  • 6025 Bissonnet St

    Houston, TX 77081

    Map & Directions
  • 713-661-5557

Automotive

Automotive
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2.2 5
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My first experience with them from a purchase has been HORRIBLE. They really dont care about the customer after a purchase has been made, no windows for customer to get items looked at for warranty work so you get frustrated and NOT GO !!! \r
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DO NOT USE THIS BUSINESS !!!!!!!!

0
★☆☆☆☆

My first experience with them from a purchase has been HORRIBLE. They really dont care about the customer after a purchase has been made, no windows for customer to get items looked at for warranty work so you get frustrated and NOT GO !!! \r
\r
DO NOT USE THIS BUSINESS !!!!!!!!

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How do these people sleep at night ripping elderly people off of thousands! who are they. \r
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They charge way to much and there material that they use rips within months.\r
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I went to another shop that I called at 713-861-0455 I believe the name is Galaxy Auto Trim \r
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I WILL NEVER GO THERE NEVER!\r
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THE EMPLOYEES TALK TO YOU LIKE YOU ARE STUPID

0
★☆☆☆☆

How do these people sleep at night ripping elderly people off of thousands! who are they. \r
\r
They charge way to much and there material that they use rips within months.\r
\r
\r
I went to another shop that I called at 713-861-0455 I believe the name is Galaxy Auto Trim \r
\r
I WILL NEVER GO THERE NEVER!\r
\r
THE EMPLOYEES TALK TO YOU LIKE YOU ARE STUPID

.

I recently had leather seats installed in my four door sedan. The owner and staff was very courteous and knowlegeable about the products. The phone operator answered my calls quickly and pofessionally every time. \r
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The owner reminds me of mattress mac, the way he approaches his customers and explains things. The boss is also friendly and hands-on; this is the best situation you can hope for these days!

2
★★★★★

I recently had leather seats installed in my four door sedan. The owner and staff was very courteous and knowlegeable about the products. The phone operator answered my calls quickly and pofessionally every time. \r
\r
The owner reminds me of mattress mac, the way he approaches his customers and explains things. The boss is also friendly and hands-on; this is the best situation you can hope for these days!

Pros: Everything was done perfectly and as promised.

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High prices and poor workmanship. We had our truck for only a few months and the leather started tearing at the velcro under the seat. Yes - under the seat - not where you sit - not in reach of your feet either. They said there would not repair under warranty. $1800 leather seats that can not last 4 months - what a waste of money!!!

0
★☆☆☆☆

High prices and poor workmanship. We had our truck for only a few months and the leather started tearing at the velcro under the seat. Yes - under the seat - not where you sit - not in reach of your feet either. They said there would not repair under warranty. $1800 leather seats that can not last 4 months - what a waste of money!!!

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I had called Texas Auto Trim a few months back to get a quote on repairing a convertible top. I couldn't remember the exact amout but thought it was around $400.\r
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I finally got around to taking the car over there and made an appt for 7/24. I dropped the car off but did not confirm the labor rate (I supplied the parts). Around noon and 7/25 they call and quote me $625 for the job. I couldn't argue as I didn't have documentation of the original quote.\r
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When picking up the car I mentioned that I thought the first quote was closer to $400. The guy at the desk said it was probably because there labor rates went up by $50/hour on that day. Time worked was 5 hours so there goes $250 out of my pocket. I told him I dropped the car off the previous day when the rates were $75 (not $125). He just said that since they didn't write up a work order they had to charge me the $125.\r
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Just be aware of their pricing and get everything in writing before you let them do any work.\r

1
★★★☆☆

I had called Texas Auto Trim a few months back to get a quote on repairing a convertible top. I couldn't remember the exact amout but thought it was around $400.\r
\r
I finally got around to taking the car over there and made an appt for 7/24. I dropped the car off but did not confirm the labor rate (I supplied the parts). Around noon and 7/25 they call and quote me $625 for the job. I couldn't argue as I didn't have documentation of the original quote.\r
\r
When picking up the car I mentioned that I thought the first quote was closer to $400. The guy at the desk said it was probably because there labor rates went up by $50/hour on that day. Time worked was 5 hours so there goes $250 out of my pocket. I told him I dropped the car off the previous day when the rates were $75 (not $125). He just said that since they didn't write up a work order they had to charge me the $125.\r
\r
Just be aware of their pricing and get everything in writing before you let them do any work.\r

 

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